Vehicles / Jeep / Liberty / 2012

2012 Jeep LibertyUNDER FEDERAL INVESTIGATION

385 federal complaints (552 component records) · 2 recall campaigns on file · 6 federal investigations · 70 service bulletins · 2 Canadian recalls
See all 13 model years of the Jeep Liberty →
Engine
3.7L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
16 city / 22 hwy
Federal complaints
385
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Air bags
169
Electrical system
117
Engine & cooling
51
Power train
34
Other
31
Body & structure
24
Glass & wipers
20
Lighting
20
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 21 complaints01 years old: 33 complaints2 years old: 63 complaints3 years old: 52 complaints4 years old: 41 complaints5 years old: 51 complaints56 years old: 42 complaints7 years old: 34 complaints8 years old: 17 complaints9 years old: 7 complaints10 years old: 5 complaints1011 years old: 9 complaints12 years old: 2 complaints13 years old: 5 complaints14 years old: 1 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 383 of 385 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 39 complaints020,000 - 40,000 miles: 65 complaints40,000 - 60,000 miles: 88 complaints40k60,000 - 80,000 miles: 42 complaints80,000 - 100,000 miles: 34 complaints80k100,000 - 120,000 miles: 10 complaints120,000 - 140,000 miles: 15 complaints120k140,000 - 160,000 miles: 8 complaints160,000 - 180,000 miles: 2 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 2 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 305 of 385 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Air bags

169 complaint records1 fire report15 crash reports
"IM WRITING TO SEE IF MY VEHICLE STILL QUALIFY FOR THE RECALL AND THE JEEP IS EXPERIENCE ALL THE DESCRIPTIONS THAT ARE POSTED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Electrical system

117 complaint records8 fire reports2 crash reports
"GATE LATCH SAYS IT'S OPEN AND INTERIOR LIGHTS WON'T GO OFF. IT WILL GO AWAY THEN AFTER RAIN WILL COME BACK ON. ONGOING ISSUE..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Engine & cooling

51 complaint records7 fire reports
"HEAT DOES NOT WORK. TOOK TO DEALERSHIP WHO REPORTS THE JEEP NEEDS HEATER CORE, RADIATOR AND POSSIBLE DISTRIBUTION HOUSING...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
PE19014
opened Sep 2019
closed Feb 2026SeatsActive Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year...
EA19001
opened Apr 2019
closed Sep 2024Air BagsElectrical overstress - led to recall 20V024
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.
PE17003
opened Jun 2017
closed Dec 2017Air BagsOccupant Restraint Controller Failure - led to recall 17V640000
The Office of Defects Investigation opened this Preliminary Evaluation to investigate VOQ complaints alleging a failure of the Occupant Restraint Controller (ORC) module in model year (MY) 2012 Jeep Liberty.The purpose of the investigation was to understand...
DP14004
opened Sep 2014
closed Jul 2015Electrical SystemTotally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)...
Show 1 more closed investigations
InvestigationStatusComponentSubject
PE13034
opened Oct 2013
closed Mar 2014VisibilityJeep Liberty Door Fires
The driver's side power master window switch (PMWS) evaluted during this investigation controls the power windows for all four doors, the power mirrors and door locks.The PMWS is located on the driver's side door panel.Chrysler advised that the PMWS was used...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
17V640000SeatsChrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles.Normally free
13V282000Electrical SystemChrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2017494
2017-10-12
Airbag16,344On certain vehicles, there could be an electrical condition within the Occupant Restraint Control ("ORC") module.
2013231
2013-07-04
Airbag25,546On certain vehicles, the airbag warning lamp may illuminate due to an electrical fault within the Occupant Restraint Control (ORC) module.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
107418
Sep 2025
Service BrakesSWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
9100229
Sep 2023
SuspensionLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Sep 2023
Electrical SystemConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability.
9100196
Jul 2023
EquipmentLubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
1804823
Apr 2023
Engine And Engine CoolingwiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Show 55 more bulletins
BulletinTypeComponentSummary
3100122
Aug 2022
StructureApproved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural...
S2209000004
Apr 2022
Engine And Engine CoolingIf a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
V51
Apr 2022
Unknown Or OtherCustomer Satisfaction Notification V51 Reprogram Powertrain Control Module
S2109000004
Jul 2021
Engine And Engine CoolingIssue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S1821000001
Apr 2021
Power TrainGear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Apr 2021
Power TrainTransmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
71056
Dec 2020
SeatsWarranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev. B)
23-028-20 REV. A
Dec 2020
EquipmentActive Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed.
70322
Nov 2020
SeatsWarranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev. A)
69918
Nov 2020
SeatsWarranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
23-028-20
Nov 2020
EquipmentActive Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
2302820
Nov 2020
SeatsActive Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Apr 2020
Fuel SystemPossible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
9004022
Dec 2019
SuspensionAir Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-004-19
Nov 2019
VisibilityAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100419
Nov 2019
VisibilityAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003220
Aug 2019
EquipmentRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
9003109
Jun 2017
VisibilityWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround...
9003694
Mar 2017
Engine And Engine CoolingOil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
9003687
Mar 2017
Seat BeltsRestraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 2017
Seat BeltsRestraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
05152029
Sep 2016
Visibility/WiperWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins.
Z5091195A$
May 2016
EquipmentRES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module).
Z5091195A
May 2016
EquipmentRES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module).
68277402A
Apr 2016
Vehicle Speed ControlAdaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor.
08-031-16
Mar 2016
EquipmentHands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM).
0803116
Mar 2016
Electrical SystemHands Free Module Prompts Begin Erroneously.
RL108213A$
Jan 2016
Engine And Engine CoolingNAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
08-038-15
Apr 2015
Power TrainRBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ?
9002887
Feb 2015
Engine And Engine CoolingPart Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,...
08-086-14 REV. A
Oct 2014
EquipmentRBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English.
21-033-14
Oct 2014
Electrical SystemSUMMARY TO BE PROVIDED ON A FUTURE DATE.
2103314
Oct 2014
Power TrainMIL Illumination For P0730 And Transmission Shift Enhancements
08-086-14
Oct 2014
EquipmentRBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ?
0808614
Oct 2014
EquipmentRBZ Or RHB Radio Software Enhancements
9002503
Sep 2014
Power TrainPart Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode.
18-047-14
Aug 2014
Power TrainFlash: Surge, Shudder Or Pulsation At Highway Speeds This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.
08-058-14
Jul 2014
Electrical SystemSUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-024-14
May 2014
Electrical SystemRHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps.
0802414
May 2014
EquipmentRHW RHP Radio Software Enhancements
9003081
Apr 2014
Electrical SystemDielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
08-027-14
Mar 2014
EquipmentRHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition.
08-070-13REV.C
Oct 2013
Electrical SystemSUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-070-13REV.B
Oct 2013
Electrical SystemSUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-070-13
Sep 2013
Electrical SystemSUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB08-003-13-REVA
May 2013
EquipmentSUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-003-13 REV. A
May 2013
Electrical SystemClock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.

Showing 60 of 70 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Liberty →