Vehicles / Kia / Soul / 2012

2012 Kia SoulUNDER FEDERAL INVESTIGATION

514 federal complaints (673 component records) · 3 recall campaigns on file · 5 federal investigations · 127 service bulletins · 6 Canadian recalls
See all 16 model years of the Kia Soul →
Engine
1.6L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
25 city / 30 hwy
Federal complaints
514
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
241
Steering
166
Brakes
46
Other
39
Electrical system
38
Fuel system
23
Power train
21
Body & structure
18
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 34 complaints01 years old: 19 complaints2 years old: 8 complaints3 years old: 9 complaints4 years old: 10 complaints5 years old: 35 complaints56 years old: 57 complaints7 years old: 92 complaints8 years old: 36 complaints9 years old: 44 complaints10 years old: 49 complaints1011 years old: 61 complaints12 years old: 26 complaints13 years old: 25 complaints14 years old: 7 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 512 of 514 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 36 complaints020,000 - 40,000 miles: 21 complaints40,000 - 60,000 miles: 23 complaints40k60,000 - 80,000 miles: 51 complaints80,000 - 100,000 miles: 40 complaints80k100,000 - 120,000 miles: 38 complaints120,000 - 140,000 miles: 32 complaints120k140,000 - 160,000 miles: 30 complaints160,000 - 180,000 miles: 14 complaints160k180,000 - 200,000 miles: 9 complaints200,000+ miles: 6 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 300 of 514 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

241 complaint records20 fire reports2 crash reports
"SPARK PLUGS ARE BURNING OUT FOR NO REASON. I HAVE HAD SEVERAL TUNE UPS. BECAUSE THE SPARK PLUGS ARE DOING THIS. WHAT IS THE PROBLEM.?..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Steering

166 complaint records3 crash reports
"CLUNKING AND CLICKING IN STEERING. SAME AS SEVERAL OTHER COMPLAINTS. KIA NEEDS TO RECALL FOR THIS SERIOUS SAFETY DEFECT...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Brakes

46 complaint records3 fire reports3 crash reports
"THE SIDE BRAKES DO NOT ILLUMINATE SO THE SAFETY OF YOURSELF AND OTHERS ARE AT RISK. WENT OUT WITHOUT ANY WARNING SIGNS OF FAILURE. THIRD LIGHT WORKS FINE ON TOP...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
AQ23002
opened Nov 2023
OPENService Brakes, HydraulicHyundai and Kia ABS Module Fires
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023.
DP22003
opened Sep 2022
closed Dec 2023EngineLoss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain...
EA21003
opened Dec 2021
closed Feb 2024EngineEngine Fires - led to recall 23V877
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on...
PE19004
opened Mar 2019
closed Dec 2021Unknown Or OtherNon-crash Vehicle Fires - led to recall 21V844000
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle...
DP18003
opened Aug 2018
closed May 2019Unknown Or OtherNon-crash Vehicle Fires - led to recall 19V204000
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
23V652000PARK OUTSIDEService Brakes, HydraulicKia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014...Normally free
19V120000Engine And Engine CoolingKia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines.Normally free
14V822000StructureKia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2024549
2024-08-15
Label647,384Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",...
2023529
2023-09-26
Brakes276,225Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off.
2021204
2021-04-06
Engine8,908Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails.
2019101
2019-02-28
Engine8,908Issue: On certain vehicles, the catalytic converter may be damaged by overheating. This could also cause engine damage or an engine failure. An engine failure would cause a sudden loss of power with an inability to restart.
2017469
2017-09-28
Seats And Restraints43,551On certain vehicles equipped with heated cloth seats, over time, the wiring for the seat heater mats could become damaged.
Show 1 more Canadian recalls
RecallSystemUnits (CA)Summary
2014591
2014-12-23
Airbag18,389On certain vehicles equipped with sunroofs, headliner plates may detach from the headliner during a side curtain airbag deployment and could strike vehicle occupants. This could increase the risk of injury.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
CS2311_TSB_R4
Jun 2026
StructureTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information.
SC176Y_TSB_R1
Mar 2026
EngineTECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin has been revised to include additional information.
CS2311_OWNR_PC201
Dec 2025
StructureCUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign.
PS797
Dec 2025
Back Over PreventionPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors.
TSB_TRA046_R5
Apr 2025
Power TrainTECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
Show 55 more bulletins
BulletinTypeComponentSummary
TSB_ENG222_R8
Apr 2025
EngineTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R7
Feb 2025
EngineTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PI2002YZ_TSB_R3
Nov 2024
EngineTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
SC176Y_TSB
Oct 2024
EngineSUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin provides catalytic converter and engine sub-assembly diagnosis and repair information on certain 2012-2016MY Soul (AM, PS) vehicles produced from July 8, 2011...
CS2311_TSB_R3
Oct 2024
StructureTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_TRA046_R4
May 2024
Power TrainThis bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
CS2311_TSB_R2
Feb 2024
SteeringTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
CS2311A_OWNRAM
Dec 2023
StructureCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts.
CS2311_TSB_R1
Dec 2023
SteeringTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
CS2311_TSB
Dec 2023
SteeringTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 13,...
CS2306L_OWNRAM2
Aug 2023
SteeringCUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt.
CS2306L_OWNRAM
May 2023
SteeringCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt.
PS739
Mar 2023
Engine And Engine CoolingPITSTOP: LOW OIL PRESSURE AT IDLE AFTER GAMMA 1.6L GDI SHORT BLOCK ENGINE REPLACEMENT - This bulletin provides information equipped with a Gamma 1.6L GDI regarding a 'low oil pressure' concern during engine idle on vehicles engine due to a missing dowel pin, after a short block...
TSB_TRA046_R3
Nov 2022
Power TrainTECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
PS731
May 2022
Engine And Engine CoolingPITSTOP: DTC P0011/ P0014/ P0016/ P0017 DUE TO INCORRECT CAMSHAFT RELUCTOR WHEEL CONFIGURATION - This Pitstop provides information on some 2010-2013MY Soul (AM), 2014-2019MY Soul (PS), and 2020~MY Soul (SK3) vehicles equipped with the engines listed below, which may set DTC...
TSB_ENG222_R6
Mar 2022
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R5
Jan 2022
EngineTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R4
Dec 2021
EquipmentTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_CHA084_R8
Oct 2021
SteeringTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PI2002YZ_TSB_R2
Sep 2021
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PI2002A_OWNR_202
Sep 2021
EquipmentPRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is a renotification to the 2012-2016 MY Soul vehicle owners advising them to have the Product Improvement campaign PI2002A performed.
PI2002A_OWNR_401
Sep 2021
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is a renotification to the 2012-2016 MY Soul vehicle owners advising them to have the Product Improvement campaign PI2002A performed.
TSB_BOD055_R1
Sep 2021
StructureTECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R3
Sep 2021
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PI2002YZ_TSB_R1
Jun 2021
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PI2002A_TSB_R2
Jun 2021
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN - 1.6L GDI KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI2002A) - This bulletin has been revised to include additional information.
PI2002YZ_TSB
Apr 2021
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in January 2021 (PI2002A and PI2002B, August 2020) titled "Knock Sensor Detection System -...
PI2002A_OWNR_102
Apr 2021
EquipmentPRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the notification to the owners of all 2012-2016 MY Soul vehicles equipped with 1.6L Gasoline Direct Injection ("GDI") engines to protect the engine from excessive connecting rod bearing damage (PI2002A).
PI2002A_OWNR_U1
Apr 2021
EquipmentPRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the notification to the 2012-2016 MY Soul vehicle owners advising them of the updated warranty coverage for the Product Improvement campaign PI2002A.
PI2002A_DP_U1
Mar 2021
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the notification to dealer principals of the updated warranty coverage for the product improvement (PI2002A).
PI2002A_DSM_U1
Mar 2021
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the notification to dealer Parts and Service Managers of the updated warranty coverage for the product improvement (PI2002A).
PI2002A_QA_U1
Mar 2021
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the product improvement (PI2002A).
TSB_CHA084_R7
Mar 2021
SteeringTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R2
Mar 2021
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R1
Jan 2021
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PI2002A_TSB_R1
Jan 2021
Electrical SystemTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN - 1.6L GDI KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI2002A) - This bulletin has been revised to include additional information.
TSB_ENG222
Dec 2020
Engine And Engine CoolingTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION - NU/GAMMA ENGINES - This bulletin provides information on diagnosing and/or repairing some 2012-2019MY Soul (AM/PS) vehicles (refer to table below for applicable engine), which may exhibit a symptom of excessive oil...
TSB_CHA084_R6
Nov 2020
Electrical SystemTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_CHA084_R5
Nov 2020
SteeringTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PS675
Aug 2020
Service BrakesPITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
EngOil_OWNR
Jul 2020
EquipmentCommunication to Kia Owners - IMPORTANT REMINDER OF ENGINE MAINTENANCE REQUIREMENTS FOR ENGINE LONGEVITY - Kia Motors America, Inc.
TSB_TRA046_R1
Apr 2020
Power TrainTECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model.
PI2002A_OWNR_UPD
Mar 2020
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN (PI2002A) - IMPORTANT NOTICE to customers - On February 21, 2020, Kia Motors America, Inc. notified you that it was conducting a Product Improvement Campaign to perform a software update to protect the engine from excessive connecting rod bearing...
PI2002A_OWNR
Feb 2020
Electrical SystemPRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION LETTER (PI2002A) - This document is the owner notification letter advising of an important Product Improvement Campaign to perform a software update on all 2012-2016 MY Soul vehicles equipped with 1.6L Gasoline Direct Injection...
PI2002_TSB
Feb 2020
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN: TSB - KNOCK SENSOR DETECTION SYSTEM (KSDS) LOGIC IMPROVEMENT (PI2002) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the...
PI2002A_QA
Feb 2020
Electrical SystemPRODUCT IMPROVEMENT CAMPAIGN: QUESTIONS AND ANSWERS (PI2002A) - This document contains questions and answers regarding the Product Improvement Campaign.
PI2002A_DP
Feb 2020
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL NOTICE (PI2002A) - This document is the notification letter to the Dealer Principals advising them of the new Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from...
PI2002A_DSM
Feb 2020
Engine And Engine CoolingPRODUCT IMPROVEMENT CAMPAIGN: DEALER SERVICE MANAGER NOTICE (PI2002A) - This document is the notification to the Dealer Service Manager advising of a new a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from...
TSB_ELE148
Jan 2020
Exterior LightingTECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern.
TSBCHA084_R4
Nov 2019
Equipment Adaptive/MobilityTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor,...
TSBCHA084_R3
Oct 2019
SteeringTECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS)...
WTY013_OWNR_AM
May 2019
SteeringOWNER LETTER: Dear Kia Soul Owner: Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles.
WTY013_REIMB_AM
May 2019
SteeringREQUEST FOR REIMBURSEMENT FORM 2012-2013 MY Soul Vehicles Motor Driven Power Steering (MDPS) Flexible Coupling Warranty Extension Program (WTY013) - If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain...
WTY013_DP
Apr 2019
SteeringAttention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of vehicles listed below for the Motor Driven Power Steering (MDPS) Flexible Coupling from 5-years/60,000-miles to 10-years/unlimited-miles, starting...
WTY013_DPSM
Apr 2019
SteeringAttention: All Kia Parts & Service Managers - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of vehicles listed below for the Motor Driven Power Steering (MDPS) Flexible Coupling from 5-years/60,000-miles to...

Showing 60 of 127 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Kia Soul →