Vehicles / Volvo / S60 / 2012

2012 Volvo S60

121 federal complaints (167 component records) · 8 recall campaigns on file · 216 service bulletins · 7 Canadian recalls
See all 24 model years of the Volvo S60 →
Engine
3.0L 6-cyl
Fuel
Regular
Drive
AWD
EPA economy
18 city / 26 hwy
Federal complaints
121
Recall campaigns
8
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
62
Electrical system
17
Other
15
Seat belts
9
Steering
8
Fuel system
8
Body & structure
7
Speed control
6
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 7 complaints01 years old: 5 complaints2 years old: 5 complaints3 years old: 7 complaints4 years old: 13 complaints5 years old: 7 complaints56 years old: 13 complaints7 years old: 13 complaints8 years old: 15 complaints9 years old: 15 complaints10 years old: 4 complaints1011 years old: 9 complaints12 years old: 4 complaints13 years old: 1 complaints14 years old: 3 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 121 of 121 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 8 complaints020,000 - 40,000 miles: 8 complaints40,000 - 60,000 miles: 10 complaints40k60,000 - 80,000 miles: 16 complaints80,000 - 100,000 miles: 14 complaints80k100,000 - 120,000 miles: 10 complaints120,000 - 140,000 miles: 9 complaints120k140,000 - 160,000 miles: 4 complaints160,000 - 180,000 miles: 1 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 80 of 121 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

62 complaint records1 crash report
"MY 2012 VOLVO S60 IS USING ONE QUART OF OIL FOR EVERY 900-1000 MILES. THIS IS TOO MUCH. I WAS TOLD THAT IT WAS THE PISTON RINGS THAT ARE BAD...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

17 complaint records1 crash report
"SIRIUS RADIO MODULE FAILURE CAUSE CONTROL AND DISPLAY OF BACK UP CAMERA, NAVIGATION, HANDS FREE PHONE, AND RADIO TO STOP WORKING...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Seat belts

9 complaint records2 crash reports
"The drivers seat belt to lock in place or unlock gets stuck ! Makes it very difficult to ge try out of my vehicle daily. This is a major concern if i am ever in an emergency and cannot get out of my seat..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse seat belts parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
20V378000Seat BeltsVolvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross...Normally free
19V849000Latches/Locks/LinkagesVolvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles.Normally free
13V592000Engine And Engine CoolingVolvo Cars of North America, LLC (Volvo) is recalling certain model year 2011-2012 S60 vehicles manufactured June 22, 2010, through May 14, 2012, and equipped with 5-cylinder B5254T5 (VIN code 62) engines.Normally free
12V101000StructureVOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 AND XC60 PASSENGER VEHICLES. AN INCORRECT MIXTURE OF UNDERBODY COATING AND OVER-APPLICATION CAN RESULT IN RIGID, ICICLE-LIKE AREAS HANGING FROM VEHICLE’S UNDERCARRIAGE.Normally free
12V075000Electrical SystemVOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60, XC60, S80 AND XC70 VEHICLES MANUFACTURED FROM MAY 16, 2011, THROUGH OCTOBER 6, 2011.Normally free
11V508000EquipmentVOLVO IS RECALLING CERTAIN MODEL YEAR 2006-2012 C70 VEHICLES MANUFACTURED FROM NOVEMBER 15, 2005, THROUGH JULY 31, 2011, AND MODEL YEAR 2011-2012 S60 VEHICLES MANUFACTURED FROM JULY 14, 2010, THROUGH APRIL 16, 2011,...Normally free
11V311000Fuel System, GasolineVOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 PASSENGER CARS MANUFACTURED FROM JANUARY 18, 2011, THROUGH JANUARY 28, 2011.Normally free
11V303000Fuel System, GasolineVOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 PASSENGER CARS MANUFACTURED FROM NOVEMBER 18, 2010, THROUGH MAY 5, 2011.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2020298
2020-06-30
Seats And Restraints24,089Issue: On certain vehicles, the flexible steel cable that attaches the seat belt to the outside of the front seats may weaken over time. As a result, the seat belt could detach.
2013419
2013-11-26
Lights And Instruments1,402Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 101 - Controls and Displays. The oil pressure sensor is not activated in the original factory downloaded software.
2012101
2012-03-14
Fuel System136On certain vehicles, the underbody coating may have been incorrectly formulated and excessively applied during the vehicle assembly process.
2012082
2012-02-28
Airbag3,424On certain vehicles, the wire harness under the driver and/or passenger seat may not have been properly affixed to the seat frame during vehicle assembly.
2011388
2011-11-04
Label11On certain vehicles equipped with a dealer-installed optional accessory spare tire and wheel kit, the Tire and Loading Information label may not contain correct information.
Show 2 more Canadian recalls
RecallSystemUnits (CA)Summary
2011218
2011-06-06
Fuel System27On certain vehicles, a fuel line quick connector may have been incorrectly manufactured and could fail. Should the connector detach, it could cause engine stalling and a fuel leak.
2011211
2011-05-31
Fuel System402On certain vehicles, the fuel system software may not be compatible with the fuel pump assembly. Insufficient fuel transfer could cause engine hesitation or stalling.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
35526.1.8
Apr 2026
EngineThis is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
37809.1.1
Apr 2026
Unknown Or OtherThis is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval.
19245
Dec 2025
Unknown Or OtherThis is a Technical Journal. Vehicle type and platform identification.
8501
Apr 2025
Exterior LightingThis is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired...
S10303
Feb 2025
SERVICE CAMPAIGNUnknown Or OtherVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a...
Show 55 more bulletins
BulletinTypeComponentSummary
8501
Jan 2025
Exterior LightingThis is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired...
37175
Jan 2025
Unknown Or OtherThis is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
TJ27536.21.1-2024-08-07
Aug 2024
Electrical SystemInformation about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
26745.13.14
Jan 2024
Electrical SystemThis is a Technical Journal: 12V Battery Testing Method
C00009
Jul 2023
Electronic Stability Control (Esc)COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ3656330
Jun 2023
Unknown Or OtherRubber cushion
TJ3658411
Mar 2023
Exterior LightingLeft front LED flickers after turning car off
SMB00-108C
Sep 2022
EquipmentExpendable Items Parts List.
KC-145
Aug 2022
Electrical SystemPart information for AMT input shaft repair kits and the shim kit that is required for repair.
CBR-2201
Aug 2022
Engine And Engine CoolingEngine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
Special Tools Bu
May 2022
Unknown Or OtherThe Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
May 2022
EquipmentICUP/Google Built-In Diagnostic Operations
TJ2873930
Apr 2022
WheelsCenter wheel caps, removal instruction
356EN01
Feb 2022
EquipmentVIDA QR Scanner Mobile App
Service Manager
Feb 2022
EquipmentShipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
KC-99
Oct 2021
Exterior LightingVolvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35978 1 0
Jun 2021
EquipmentNew Software Products (SP) have been developed to convert a Care Key to a standard key.
SMB88-004-2021-0
Mar 2021
Seat BeltsThis is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures.
PB88-R10029-2021
Mar 2021
EquipmentCreate PB with attached word doc.
SMB00-288-2021-0
Feb 2021
EquipmentVolvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time.
ST-001-2020-09-1
Sep 2020
EquipmentMandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner.
SMB00-006-2020-0
Aug 2020
Electrical SystemThis is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Service Manager
Jun 2020
Unknown Or OtherBattery Charger/maintainer requirement
SMB00-013-2020-0
Jun 2020
EquipmentService Manager Bulletin: Vehicle Type and Platform Information
SMB00-006-2020-0
Mar 2020
Electrical SystemThis is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
SJ1000167-2020-0
Feb 2020
EquipmentThis is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2
Jan 2020
EquipmentMandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner.
TJ25129.3.0-2019
Dec 2019
StructureTechnical Journal TITLE : Adjustment to door handles REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25129 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 01 18 FUNC GROUP : FUNC DESC : 8340 Lock , handle...
SMB00-325-2019-1
Dec 2019
Equipment Adaptive/MobilityService Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY...
TJ31946.1.2-2019
Nov 2019
Electrical SystemThis is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle.
TJ31946.1.1-2019
Nov 2019
Electrical SystemThis is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle.
SMB00-438-2019-1
Nov 2019
EquipmentThis is a Service Manager Bulletin: Technician Skillset Requirments
TJ26745.13.1-201
Nov 2019
Electrical SystemEffective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required.
SMB00-006-2019-1
Nov 2019
Electrical SystemSoftware Installation Policy changes.
TJ31543.9.0-2019
Nov 2019
Electrical SystemThis is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be...
S29650
Oct 2019
Engine And Engine CoolingVolvo Car USA LLC and Volvo Car Canada Limited (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Campaign S29650 for model year 2012 S60 vehicles with engine code 62.
ST-001-2019-10-1
Oct 2019
EquipmentMandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner.
TJ21965.7.0-2019
Oct 2019
Engine And Engine CoolingThis is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ32169 11 0 201
Aug 2019
Power TrainThis is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
SMB00 438 2019-0
Aug 2019
EquipmentThis is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 108C 2019-
Aug 2019
EquipmentRetailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments.
SMB00 006 2019-0
Aug 2019
Electrical SystemSoftware Installation Policy changes.
SMB84 001 2019-0
Aug 2019
VisibilityThis is a Service Manager Bulletin: Windshield replacement products.
SPJ34864 2 0-201
Jun 2019
Electrical SystemThis is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account.
SPJ3475310-2019-
May 2019
Electrical SystemThis is a Service Product Journal: Not possible to left click ECU's in the network image for non-spa cars
ST-232-2019-02-2
May 2019
EquipmentThis is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
PB77-006-2019-05
May 2019
WheelsWinter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
TJ20803.20.0-201
Mar 2019
SuspensionThis is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
ST-001-2019-03-0
Mar 2019
EquipmentMandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner.
TJ26745.13.3-201
Mar 2019
Electrical SystemEffective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required.
TJ27989.6.1-2019
Feb 2019
Electrical SystemVOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North...
TJ26745.13.1-201
Feb 2019
Electrical SystemEffective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required.
ST-231-2019-02-1
Feb 2019
Equipment Adaptive/MobilityThis is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
TJ29871-3-0-2019
Feb 2019
EquipmentVOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Engine 62 : High oil consumption REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 29871 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 02 05...
TJ28941-4-0-2019
Feb 2019
EquipmentThis is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected...

Showing 60 of 216 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Pull and release every belt.A belt that retracts slowly or a buckle that will not latch matches this vehicle's seat-belt cluster.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Volvo S60 →