2013 Chevrolet Captiva

97 federal complaints (143 component records) · 0 recall campaigns on file · 1240 service bulletins
See all 5 model years of the Chevrolet Captiva →
Engine
3.0L 6-cyl
Fuel
Gasoline Or E85
Drive
AWD
EPA economy
16 city / 22 hwy
Federal complaints
97
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
48
Electrical system
31
Other
16
Power train
9
Stability control
8
Steering
5
Body & structure
4
Fuel system
4
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 1 complaints01 years old: 5 complaints2 years old: 11 complaints3 years old: 9 complaints4 years old: 13 complaints5 years old: 17 complaints56 years old: 25 complaints7 years old: 8 complaints8 years old: 3 complaints9 years old: 2 complaints10 years old: 2 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 96 of 97 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 1 complaints020,000 - 40,000 miles: 11 complaints40,000 - 60,000 miles: 11 complaints40k60,000 - 80,000 miles: 19 complaints80,000 - 100,000 miles: 16 complaints80k100,000 - 120,000 miles: 16 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 1 complaints160,000 - 180,000 miles: 1 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 81 of 97 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

48 complaint records1 fire report
"THE CAR IS CUTTING OFF WHILE I'M DRIVING JUSTT. STOP IN THE MIDDLE OF TRAFFIC RPM IS NOT REGISTERING THE RIGHT WAY WHERE THE CAR IS CUTTING OFF..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

31 complaint records3 fire reports
"ACCELERATION: HESTITATES WHEN PRESSING THE GAS, HAS GONE ON SINCE I TOOK OWNERSHIP DID NOT REALIZE IT WAS A PROBLEM UNTIL OTHERS STARTED MENTIONING IT...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Power train

9 complaint records
"MY CAR HAS BEEN CHECK SINCE I BUY THE CAR I ALREADY CHANGED TWO SENSOR THE MY MECHANIC TOLD ME TO DO AND I STILL HAVING THE SAME PROBLEM. ALSO MY LIFTGATER WONT NOT WORK EITHER I HAVE LOST POWER ON MY CAR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
PIT5698F
Sep 2026
Unknown Or OtherThis PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
PIP4902W
Sep 2026
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6113
May 2026
Unknown Or OtherThis document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part.
PIT3271Q
Apr 2026
Unknown Or OtherThis preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Mar 2026
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Show 55 more bulletins
BulletinTypeComponentSummary
PIP6104
Mar 2026
Unknown Or OtherThis Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
Jan 2026
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Nov 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical...
13598
Sep 2025
Unknown Or OtherNew Vehicle Monitoring Programs Section in IVH
PIP4902T
Aug 2025
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Aug 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on.
PIP4902S
Jun 2025
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Jun 2025
WheelsThis service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Jun 2025
EngineThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
May 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-153
May 2025
EngineThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PI0281L
Apr 2025
SteeringThis preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H
Apr 2025
SteeringThis service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
07-00-89-037W
Apr 2025
Unknown Or OtherThis warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
Apr 2025
Electrical SystemThis service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
Mar 2025
Electrical SystemThe intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
Mar 2025
EngineThis bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
08-03-10-006I
Mar 2025
WheelsThis service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Mar 2025
Electrical SystemThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
Mar 2025
Unknown Or OtherThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5358D
Feb 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
16-NA-109
Feb 2025
SteeringThis service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
Feb 2025
Unknown Or OtherThis warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
Jan 2025
StructureThis service bulletin provides information on proper use of floor mats.
21-NA-043
Jan 2025
Electrical SystemThis bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
Jan 2025
EngineThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
09-06-04-026Z
Jan 2025
Power TrainThis bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
18-NA-263
Dec 2024
Unknown Or OtherThis warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5074Q
Dec 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads.
PIT5962B
Dec 2024
Electrical SystemThis Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
08-07-30-035I
Nov 2024
Power TrainThis service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
21-NA-043
Nov 2024
StructureThis bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
04-06-01-029K
Oct 2024
SteeringThis informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
Oct 2024
Electrical SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
PIT5698E
Oct 2024
Electrical SystemThis Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP6015
Oct 2024
Unknown Or OtherThis Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-223
Oct 2024
Power TrainThis service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
10-00-89-009F
Oct 2024
Unknown Or OtherThis service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
01-06-01-011Q
Oct 2024
EngineThis service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-132
Oct 2024
Electrical SystemThis warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037T
Oct 2024
Unknown Or OtherThis warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
04-06-04-051J
Sep 2024
EngineThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
Sep 2024
StructureThis service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Sep 2024
Power TrainThis bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Sep 2024
Power TrainThis service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
18-NA-146
Sep 2024
Unknown Or OtherThis warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
02-00-89-002X
Sep 2024
Unknown Or OtherThis service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
Sep 2024
Electrical SystemThis Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935.
PIT3271P
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
24-NA-174
Aug 2024
Unknown Or OtherThe bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Aug 2024
SERVICE CAMPAIGNElectrical SystemVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions).
05-03-08-002J
Aug 2024
SuspensionThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Aug 2024
EngineThis service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
Aug 2024
EngineThis service bulletin provides information on AGM batteries that require less frequent charging in storage.

Showing 60 of 1240 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chevrolet Captiva →