Engine
5.7L 8-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 638 of 640 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 385 of 640 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
293 complaint records30 fire reports3 crash reports
"Not to sure but sometimes my suv cuts off with no warning when I’m driving or stopping I have no check engine lights on or anythjnf..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
120 complaint records8 fire reports
"VEHICLE SHUTS OFF WITHOUT WARNING WHILE DRIVING, TOTAL LOSS OF POWER, STEERING, BRAKES AND THROTTLE. ALMOST KILLED MY FAMILY...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Fuel system
92 complaint records
"FUEL PUMP RELAY SYSTEM NOT WORKING. I HAD THE FUEL PUMP REPAIRED ONCE BUT IT DID NOT FIX THE PROBLEM. IT IS RECALLED BUT NOT WITH MY VIN..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE19014 opened Sep 2019 | closed Feb 2026 | Seats | Active Head Rest Inadvertent Deployment The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year... |
| RQ15003 opened May 2015 | closed Jul 2016 | Interior Lighting | Post 14V-391 Headliner Fires - led to recall 15V879000 In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy... |
| DP14004 opened Sep 2014 | closed Jul 2015 | Electrical System | Totally Integrated Power Module Failure In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)... |
| EA14001 opened Jan 2014 | closed Aug 2014 | Interior Lighting | Headliner Fires - led to recall 14V391000 On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand... |
| PE13027 opened Aug 2013 | closed Jan 2014 | Interior Lighting | Headliner Fires The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 19V813000 | Electrical System | Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. | Normally free |
| 17V572000 | Service Brakes, Hydraulic | Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. | Normally free |
| 17V435000 | Electrical System | Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. | Normally free |
| 15V879000 | Interior Lighting | Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. | Normally free |
| 15V115000 | Electrical System | Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge... | Normally free |
| 14V634000 | Electrical System | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014,... | Normally free |
| 14V391000 | Electrical System | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. | Normally free |
| 14V154000 | Service Brakes, Hydraulic | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. | Normally free |
Show 3 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 14V104000 | Service Brakes, Hydraulic | Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. | Normally free |
| 12V560000 | Seats | Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. | Normally free |
| 12V391000 | Air Bags | Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019573 2019-11-14 | Fuel System | 34,764 | Issue: On certain vehicles, the fuel pump relay could fail. A fuel pump relay failure can result in a no-start condition or cause a sudden loss of engine power while driving. |
| 2017450 2017-09-18 | Brakes | 39,817 | On certain vehicles, a brake booster shield may have been incorrectly installed as part of recall P14/2014-112. |
| 2017341 2017-07-10 | Electrical | 29,625 | On certain vehicles equipped with electro-hydraulic power steering (“EHPS”), the alternator may fail suddenly. |
| 2015085 2015-02-26 | Fuel System | 18,873 | This recall was replaced by Transport Canada Recall No. 2019-573 (FCA Recall No. V62). On certain vehicles, a fuel pump relay within the Totally Integrated Power Module (TIPM-7) could fail, causing the engine to stall or to fail to start. |
| 2014446 2014-10-09 | Electrical | 16,080 | On certain vehicles equipped with 3.6L engines and 160 amp output alternators, the alternator may fail suddenly. |
Show 5 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014275 2014-07-03 | Electrical | 45,681 | On certain vehicles equipped with illuminated sun visor vanity mirrors, service repairs requiring removal of the sun visors and/or headliner may cause an electrical short circuit, which could increase the risk of a fire causing injury... |
| 2014112 2014-04-02 | Brakes | 42,380 | On certain vehicles, the centre shell of the brake booster may corrode. A corroded centre shell could allow water to get inside the brake booster, which in a cold climate may freeze. |
| 2014070 2014-03-05 | Brakes | 889 | On certain vehicles, the anti-lock braking system (ABS) may have an out of specification traction isolation valve. |
| 2012406 2012-12-04 | Label | 7 | Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 110 - Tire Selection and Rims. The Tire and Loading Information Label contains incorrect vehicle seating capacity information. |
| 2012263 2012-08-07 | Airbag | 131 | On certain Dodge Durango vehicles with three-row, seven-passenger seating, an incorrect Occupant Restraint Control (ORC) module may have been installed during vehicle assembly. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S1623000028 REV.I May 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 112192 May 2026 | Engine | COOLER - ENGINE OIL | |
| 112191 May 2026 | Engine | COOLER - ENGINE OIL | |
| S1623000028 REV.H Apr 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 110604 Mar 2026 | Electrical System | SPEAKER - NONE |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 110603 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 107614 Sep 2025 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING & CORE - HEATER | |
| 31-001-25 REV. B Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 9100645 Aug 2025 | Unknown Or Other | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| 31-001-25 Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates | |
| 103833 Mar 2025 | Unknown Or Other | HOSE AND TUBE - HEATER SUPPLY AND RETURN | |
| 103801 Mar 2025 | Unknown Or Other | HOSE AND TUBE - HEATER SUPPLY AND RETURN | |
| 9100494 Jan 2025 | Fuel/Propulsion System | FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. | |
| 101232 Oct 2024 | Power Train | Plate - Planetary | |
| 31-001-24 Jul 2024 | Structure | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 98322 May 2024 | Structure | STEP KIT - TUBULAR SIDE | |
| 9100279 Nov 2023 | Engine And Engine Cooling | COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. | |
| 9100229 Sep 2023 | Suspension | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 93023 Aug 2023 | Equipment | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) | |
| 93120 Aug 2023 | Equipment | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC | |
| 9100196 Jul 2023 | Equipment | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used | |
| 0700723 May 2023 | Engine And Engine Cooling | Water Quality When Mixed With Engine Coolant | |
| 1804823 Apr 2023 | Equipment | wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK | |
| 9003357a Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. | |
| 9003357 Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. | |
| 3100123 Feb 2023 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 31-002-22 Dec 2022 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 3100122 Aug 2022 | Unknown Or Other | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural... | |
| S2209000004 Apr 2022 | Engine And Engine Cooling | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. | |
| V51 Apr 2022 | Unknown Or Other | Customer Satisfaction Notification V51 Reprogram Powertrain Control Module | |
| 9004509 Mar 2022 | Power Train | Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold | |
| S1709000010 RevB Mar 2022 | Engine And Engine Cooling | Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. | |
| S1709000010RevB Mar 2022 | Engine And Engine Cooling | Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. | |
| S1623000034 Rev. Nov 2021 | Structure | Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. | |
| 23-035-21 Nov 2021 | Unknown Or Other | Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. | |
| S2109000004 Jul 2021 | Engine And Engine Cooling | Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. | |
| S2008000113 Rev. Apr 2021 | Power Train | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message | |
| S2008000113 Apr 2021 | Electrical System | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message | |
| S1821000001 Apr 2021 | Power Train | Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders | |
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| 9003357 Mar 2021 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. | |
| 9004351 Feb 2021 | Equipment Adaptive/Mobility | PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$... | |
| S1709000010 Rev. Jan 2021 | Engine And Engine Cooling | Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. | |
| 71062 Dec 2020 | Seats | Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) | |
| 23-018-20 REV. E Dec 2020 | Seats | Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. | |
| 70325 Nov 2020 | Seats | Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) | |
| 69921 Nov 2020 | Seats | Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) | |
| 23-018-20 REV. D Nov 2020 | Equipment Adaptive/Mobility | Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. | |
| 2301820 Nov 2020 | Seats | Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. | |
| 31-002-20 Oct 2020 | Structure | Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. | |
| 3100220 Oct 2020 | Structure | Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. | |
| S1913000001 Rev. Sep 2020 | Structure | (Revision A) Front Bumper Fascia is misaligned or popping out | |
| S2008000113 Aug 2020 | Engine | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle | |
| S2008000093 Jun 2020 | Electrical System | Blind Spot Or Park Assist Warnings, False Activation | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 18-039-20 Apr 2020 | Fuel System | Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season | |
| 9004022 Dec 2019 | Suspension | Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
Showing 60 of 157 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 11 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Durango →