Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
A crossover whose two largest complaint clusters both involve fluids ending up where they should not be.
Electrical system
Brakes
Body & structure
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE16012 opened Sep 2016 | closed Mar 2017 | Latches/Locks/Linkages | Door Ajar Warning Light Always On The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 14V393000 | Power Train | Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured... | Normally free |
| 14V002000 | Fuel System, Gasoline | Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014280 2014-07-03 | Powertrain | 8,173 | On certain vehicles, the right-side halfshaft retention clip may not have been fully engaged, and could allow the halfshaft to separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. |
| 2014001 2014-01-02 | Fuel System | 3,409 | On certain vehicles equipped with a 2.0L engine, the fuel line pulse damper may have been manufactured incorrectly and could develop cracks. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 54601 Feb 2026 | Electrical System | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. | |
| SSM 53040 Oct 2024 | Unknown Or Other | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. | |
| SSM 52476 Apr 2024 | Equipment | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. | |
| 13N02 S3 Feb 2024 | Service Brakes | Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster | |
| 13N02 S2 Nov 2023 | Service Brakes | Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 51536 Apr 2023 | Structure | For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. | |
| SSM 50804 May 2022 | Electrical System | Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock,... | |
| TSB 20-2233 Jul 2020 | Structure | This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. | |
| DOR-M3J3F-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| SSM 48858 May 2020 | Electrical System | Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. | |
| 19N09 Dec 2019 | Latches/Locks/Linkages | Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage | |
| SSM 48130 Aug 2019 | Visibility | Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. | |
| SSM 48123 Aug 2019 | Electrical System | For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. | |
| SSM 47976 May 2019 | Power Train | On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. | |
| SSM 47850 Apr 2019 | Electrical System | Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). | |
| SSM 47948 Apr 2019 | Engine | SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns,... | |
| TSB 19-2026 Feb 2019 | Structure | Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. | |
| SSM 47662 Nov 2018 | Engine And Engine Cooling | For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. | |
| SSM 47230 Apr 2018 | Equipment | Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. | |
| SSM 47201 Mar 2018 | Equipment | Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. | |
| SSM 47080 Feb 2018 | Equipment | 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. | |
| TSB18-2013 Jan 2018 | Structure | Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar sensor within the door latch. | |
| SSM 47009 Jan 2018 | Equipment | The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). | |
| SSM 46900 Nov 2017 | Electrical System | Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. | |
| SSM 46703 Jul 2017 | Equipment Adaptive/Mobility | Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts catalog to look for base part 4A232. | |
| SSM 46522 Apr 2017 | Equipment | 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent... | |
| SSM 46412 Feb 2017 | Power Train | SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. | |
| SSM 46295 Jan 2017 | Engine | TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. | |
| SSM 46132 Oct 2016 | Service Brakes | SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. | |
| SSM 46102 Sep 2016 | Seat Belts | Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. | |
| SSM 46085 Sep 2016 | Engine And Engine Cooling | The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. | |
| SSM-45821 May 2016 | Electrical System | SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1 | |
| 16-0066 Apr 2016 | Electrical System | Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. | |
| TSB160066 Apr 2016 | Equipment | Touchscreen navigation system - arabic language - blank screen | |
| 16-0045 Mar 2016 | Fuel/Propulsion System | 2.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2.0L EcoBoost engines may exhibit fuel odor originating from the positive... | |
| TSB160045 Mar 2016 | Engine | 2.0L Ecoboost - Fuel odor | |
| 16-0043 Mar 2016 | Power Train | 6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped... | |
| Service Mar 2016 | Electrical System | Online automotive service information system for March 2016 | |
| LTR3756 Feb 2016 | Structure | 49 CFR Part 579.5 Monthly Communications - January 2016 | |
| TSB160001 Feb 2016 | Air Bags | 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C | |
| 15-0156 Oct 2015 | Equipment | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| TSB150156 Oct 2015 | Power Train | 2.0 GTDI/2.3L - Front wheel drive - Bibration and/or grinding/banging/clicking noise | |
| SB45277 Aug 2015 | Power Train | FORD: TRANSMISSION FLUID LEAK FROM CONVERTER HOUSING AREA ON POLICE UTILITY EQUIPPED WITH 6F50/6F55 TRANSMISSION *CN | |
| 44863 Jul 2015 | Visibility | FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA | |
| 15-0079 May 2015 | Power Train | FORD 2009-2014 ESCAPE, 2010-2014 FUSION, 2012-2014 EDGE, EXPLORER, 2013-2014 TAURUS: LINCOLN 2013-2014 MKT,MKZ: MERCURY 2009- 2011 MARINER, 2010-2011 MILAN. | |
| 15-0033 Mar 2015 | Forward Collision Avoidance | FORD EDGE 2013-2014: CERTAIN VEHICLES EQUIPPED WITH ADAPTIVE CRUISE CONTROL MAY REDUCE SPEED WHEN THE ACC IS ENGAGED WHILE PASSING A SEMITRAILER TRUCK. *LJ | |
| 44856 Jan 2015 | Vehicle Speed Control | FORD: CERTAIN 2013-2015 FORD FUSION AND TAURUS, 2011-2015 FORD EXPLORER, 2013-2014 FORD EDGE AND FLEX, 2013-2015 LINCOLN MKS, MKX, AND 2013-2014 LINCOLN MKT VEHICLES MAY EXPERIENCE PROBLEMS WITH THE CRUISE CONTROL SPEED THAT DOESN'T MATCH THE SPEEDOMETER SPEED. *TA | |
| TSDB-14-0201 Oct 2014 | Engine And Engine Cooling | FORD/LINCOLN: WHEN CLIMATE CONTROL SYSTEM IS IN RECIRCULATION MODE, AN EXHAUST ODOR, LIKE SULFUR, IS NOTICEABLE AFTER HILLY DRIVING CONDITIONS OR A HARD ACCELERATION. MODEL 2011-14 EDGE, 2011-15 MKX. *PE. UPDATE.06/11/15. *TA | |
| CSP-13N02 Sep 2014 | Service Brakes | FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. UNDER DRIVING AND CERTAIN ENVIRONMENTAL CONDITIONS, A SMALL TEAR CAN DEVELOP IN THE DIAPHRAGM OF THE BRAKE BOOSTER AND A HISSING NOISE CAN BE HEARD WHEN DEPRESSING PEDAL AND EXPERIENCE A SPONGY PEDAL, WITHOUT EFFECT BRAKING... | |
| TSB-14-0175 Sep 2014 | Electrical System | FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE | |
| TSB-14-0169 Sep 2014 | Electrical System | LINCOLN/FORD: DUE TO ABNORMALLY LOW VOLTAGE BATTERY OR COLD AMBIENT TEMPERATURES, INTERMITTENTLY, THE AUDIO OUTPUT WOULD FAIL, AFTER VEHICLE HAS BEEN STARTED. MODEL 2013-14 EDGE, EXPLORER, F150, MKX. *PE | |
| ASI-44707 Sep 2014 | Power Train | FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 VEHICLES. *PE | |
| TSB-14-0154 Aug 2014 | Electrical System | LINCOLN/FORD: WHEN ALL DOORS, ON SOME VEHICLES, ARE CLOSED, LAMP ILLUMINATES DOOR IS AJAR. MODEL 2011-13 EDGE, EXPLORER, FLEX, MKX, MKT. *PE | |
| ASI-44649 Jul 2014 | Equipment | FORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PE | |
| ASI-44566 May 2014 | Equipment | FORD/LINCOLN: THE SYNC BADGE NAME PLATE ON FRONT FLOOR CENTER CONSOLE, ON SOME VEHICLES, WILL BE LOOSE, OR FALLING OFF OR IS DELAMINATING. MODEL 2010-2014 EDGE, MKX. *PE | |
| ASI-44553 May 2014 | Engine | FORD: THE OUTBOARD RIGHT HAND CYLINDER HEAD TO BLOCK TOFRONT COVER T JOINT IS LEAKING ENGINE OIL. MODEL 2013-2014 FWD. *PE | |
| ASI-44564 May 2014 | Service Brakes | FORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS. *PE | |
| TSB-14-0088 Apr 2014 | Equipment | LINCOLN/FORD: THE ROOF PANEL OPENING HAS A HEADLINER THAT IS SAGGING. MODEL 2012-2014 EDGE, MKX. *PE | |
| TSB-14-0083 Apr 2014 | Structure | LINCOLN/FORD: WHEN ALL THE DOORS ARE CLOSED, THE LAMP FOR DOOR AJAR, IS ILLUMINATED. MODEL 2011-2013 EDGE, FLEX, EXPLORER, MKX, MKT. *PE | |
| ASI-44451 Mar 2014 | Engine And Engine Cooling | FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. *PE |
Showing 60 of 80 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Edge →