Engine
2.0L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 1,788 of 1,791 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 1,286 of 1,791 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
457 complaint records82 fire reports4 crash reports
"I WAS DRIVING MY FORD FUSION AND PRESSING THE GAS WHEN IT JUST CAME TO A STOP. IT WAS LIKE GAS WAS NOT GETTING TO THE ENGINE...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Steering
391 complaint records5 fire reports9 crash reports
"ELECTRONIC POWER STEERING FAULT CURRENTLY NOT COVERED ON RECALL ACCORDING TO THE FORD DEALERSHIP WILL COST $2000 TO REPLACE..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Power train
283 complaint records1 fire report11 crash reports
"SHIFT LINKAGE CAME APART, THE CAR IS A 2013 BUT ISNT COVERED UNDER THE CURRENT RECALL FOR SOME REASON. THE CAR WAS STATIONARY..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
| RQ22004 opened Aug 2022 | closed Mar 2023 | Service Brakes, Hydraulic | Front Brake Jounce Hose Failures - led to recall 23V162000 On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. |
| RQ19005 opened Dec 2019 | closed Feb 2022 | Structure | Door Latch Failures - led to recall 20V331000 In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford... |
| EA15002 opened Feb 2015 | closed Nov 2015 | Structure | Door Latch Failure - led to recall 20E010000 The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. |
| PE13003 opened Feb 2013 | closed Feb 2014 | Engine | Electronic Throttle Body Malfunction On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V376000 | Power Train | Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. | Normally free |
| 23V162000 | Service Brakes, Hydraulic | Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid. | Normally free |
| 22V413000 | Power Train | Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. | Normally free |
| 20V331000 | Latches/Locks/Linkages | Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. | Normally free |
| 19V632000 | Steering | Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of... | Normally free |
| 19V362000 | Power Train | Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. | Normally free |
| 18V471000 | Power Train | Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. | Normally free |
| 18V169000 | Power Train | Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and... | Normally free |
Show 11 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 17V210000 | Latches/Locks/Linkages | Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. | Normally free |
| 17V209000 | Engine And Engine Cooling | Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. | Normally free |
| 16V875000 | Seat Belts | Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31,... | Normally free |
| 15V250000 | Steering | Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to... | Normally free |
| 15V246000 | Latches/Locks/Linkages | Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta... | Normally free |
| 14V597000 | Seat Belts | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford... | Normally free |
| 14V164000 | Seats | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5,... | Normally free |
| 13V232000 | Steering | Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. | Normally free |
| 13V227000 | Fuel System, Gasoline | Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. | Normally free |
| 12V551000 | Engine And Engine Cooling | This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain... | Normally free |
| 12V553000 | Exterior Lighting | Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026281 2026-06-09 | Powertrain | 446 | Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 18S07 (Transport Canada recall no. 2018-129) may not have been done correctly. As a result, a second repair is required. |
| 2023132 2023-03-14 | Brakes | 63,269 | Issue: On certain vehicles, the front brake hoses could fail and cause a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced braking. |
| 2022311 2022-06-13 | Powertrain | 362,062 | Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. |
| 2019431 2019-08-27 | Steering | 9,906 | Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
Show 15 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019226 2019-05-15 | Powertrain | 10,282 | Issue: On certain cars equipped with a 2.5 litre engine, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. |
| 2018443 2018-08-23 | Electrical | 1,324 | Certain plug-in hybrid and electric vehicles were supplied with a 120V convenience charge cord that may be susceptible to overheating if there is a poor connection at the electrical outlet. |
| 2018379 2018-07-17 | Powertrain | 36,887 | On certain vehicles, the bushing that attaches the shift cable to the transmission may degrade over time and could detach. |
| 2018129 2018-03-14 | Powertrain | 513 | On certain vehicles equipped with 1.0L GTDI or 1.6L GTDI engines and manual transmissions, repeated high energy clutch slip can lead to premature clutch lining wear, reducing the mechanical properties of pressure plate material. |
| 2017183 2017-03-29 | Structure | 10,996 | On certain vehicles, the door latches may have a broken pawl spring tab. This could result in the door not latching correctly. As a result, doors which appear to be latched could unlatch while driving. |
| 2017184 2017-03-29 | Engine | 21,854 | On certain vehicles equipped with 1.6L GTDI engines, low coolant level could lead to localized overheating of the cylinder head, which could cause a fire. This could increase the risk of injury and/or damage to property. |
| 2016601 2016-12-01 | Seats And Restraints | 34,417 | On certain vehicles, deployment of the driver or front passenger seatbelt pretensioner in a crash may generate internal pretensioner temperatures that can degrade the tensile strength of the outboard seat belt anchor cable. |
| 2015177 2015-04-28 | Steering | 31,193 | On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador),... |
| 2015175 2015-04-24 | Structure | 50,681 | On certain vehicles, the door latches may have a broken pawl spring tab. This could result in the door not latching correctly. As a result, doors which appear to be latched could unlatch while driving. |
| 2014427 2014-09-30 | Seats And Restraints | 82,962 | On certain vehicles, sealant applied to the restraints control module could fail, allowing moisture to enter the module circuit board. |
| 2014109 2014-04-02 | Seats And Restraints | 4,744 | Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard 207 – Anchorage of Seats. |
| 2013186 2013-05-29 | Fuel System | 23,612 | On certain vehicles, the fuel delivery module may develop a crack which could allow fuel to leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. |
| 2013188 2013-05-29 | Steering | 30 | On certain vehicles, the steering gear may have been assembled incorrectly and could fail. If this occurs, the driver may suddenly lose the ability to steer the vehicle, which could result in a crash causing property damage and/or personal... |
| 2012399 2012-11-30 | Engine | 10,650 | Certain vehicles equipped with 1.6L engines may experience a fire originating in the engine compartment, while the engine is running, caused by the engine overheating that results in flammable fluid leaks coming into contact with the hot... |
| 2012397 2012-11-28 | Lights And Instruments | 1,098 | On certain vehicles, the headlamp low beam projector coating may not have properly cured during the manufacturing process. Over time, this could cause the coating to become hazy, reducing the brightness of the low beam lamps. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 25H05 S1 Apr 2026 | Electrical System | Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program | |
| SSM 54601 Feb 2026 | Electrical System | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. | |
| 25B61 Feb 2026 | Power Train | Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation | |
| 25H05 Nov 2025 | Unknown Or Other | This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. | |
| SSM 53040 Oct 2024 | Unknown Or Other | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 52476 Apr 2024 | Equipment | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. | |
| 21B71 S3 Jul 2023 | Air Bags | Certain 2013 Model Year Fusion Vehicles Driver Airbag Module Replacement REASON FOR THIS SUPPLEMENT This program is being expanded to include VINs in the state of Texas in an effort to increase the number of parts returned for research. | |
| SSM 51536 Apr 2023 | Structure | For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. | |
| SSM 51261 Dec 2022 | Service Brakes | Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| SSM 51181 Nov 2022 | Service Brakes | Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. | |
| TSB 22-2396 Oct 2022 | Power Train | Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. | |
| SSM 51120 Oct 2022 | Service Brakes | Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| 22N02 Sep 2022 | Service Brakes | Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters | |
| 21B71 S2 Aug 2022 | Air Bags | Certain 2013 Model Year Fusion Vehicles Driver Airbag Module Replacement; Supplement 2 Labor and Parts Ordering Information | |
| TSB 22-2309 Aug 2022 | Equipment | Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to... | |
| TSB 22-2230 Jun 2022 | Unknown Or Other | Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete... | |
| SSM 50804 May 2022 | Electrical System | Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock,... | |
| SSM 50744 May 2022 | Power Train | Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft... | |
| TSB 22-2066 Apr 2022 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 22-2104 Mar 2022 | Equipment | This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022... | |
| 21B71-S1 Mar 2022 | Air Bags | Certain 2013 Model Year Fusion Vehicles - Driver Airbag Module Replacement: The program is a proactive effort to gather parts for research. | |
| 21B71 Feb 2022 | Forward Collision Avoidance | This program is a proactive effort to gather parts for research. Ford is voluntarily conducting this program to replace certain airbag modules manufactured by Takata Corporation on vehicles always registered and always residing in Florida. | |
| SSM 50258 Nov 2021 | Communication | Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. | |
| SSM 50064 Aug 2021 | Service Brakes | Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| TSB 21-2236 Jul 2021 | Seats | Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E... | |
| TSB 21-2152 May 2021 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 21-2033 Mar 2021 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 20-2372 Oct 2020 | Visibility | This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. | |
| SSM 49210 Sep 2020 | Engine And Engine Cooling | Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. | |
| TSB 20-2233 Jul 2020 | Structure | This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. | |
| TSB 20-2219 Jun 2020 | Power Train | Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. | |
| SSM 48858 May 2020 | Electrical System | Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. | |
| TSB 20-2171 May 2020 | Structure | Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral... | |
| TSB 19-2391 Jan 2020 | Power Train | Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. | |
| SSM 48397 Dec 2019 | Fuel System | Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. | |
| SSM 48135 Aug 2019 | Equipment | Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). | |
| SSM 48130 Aug 2019 | Visibility | Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. | |
| SSM 48123 Aug 2019 | Electrical System | For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. | |
| SSM 48067 Jul 2019 | Electrical System | Some 2013-2016 Fusion and MKZ vehicles may not have a valid 5 digit key code stored in the Ford key code retrieval system. If both keys are lost and the original selling dealer does not have the key code on file, a new lock set may be needed. | |
| SSM 47976 May 2019 | Power Train | On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. | |
| SSM 47967 May 2019 | Equipment | Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). | |
| SSM 47850 Apr 2019 | Electrical System | Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). | |
| SSM 47948 Apr 2019 | Engine | SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns,... | |
| TSB 19-2026 Feb 2019 | Structure | Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. | |
| SSM 47790 Feb 2019 | Electrical System | Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. | |
| TSB 19-2017 Feb 2019 | Power Train | Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L... | |
| SSM 47756 Jan 2019 | Equipment | Some 2013-2014 Fusion and MKZ vehicles may not complete a PMI procedure when installing a FCIM. When this occurs, perform Module Reprogramming in IDS. If not prompted to enter as-built data, perform As-Built programming to finish configuring the FCIM. | |
| SSM 47749 Jan 2019 | Equipment | Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. | |
| TSB 18-2361 Dec 2018 | Equipment | Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump... | |
| SSM 47662 Nov 2018 | Engine And Engine Cooling | For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. | |
| SSM 47649 Nov 2018 | Electrical System | 2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. | |
| SSM 47635 Nov 2018 | Electrical System | When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. | |
| SSM 47638 Nov 2018 | Steering | 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. | |
| TSB 18-2328 Oct 2018 | Power Train | Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. | |
| TSB 18-2282 Sep 2018 | Electrical System | Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition. | |
| SSM 47489 Aug 2018 | Steering | When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. | |
| TSB 18-2255 Aug 2018 | Engine | Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L... | |
| SSM 47201 Mar 2018 | Equipment | Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. | |
| SSM 47198 Mar 2018 | Electrical System | Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory... | |
| SSM 47161 Mar 2018 | Electrical System | Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagnostic trouble code... |
Showing 60 of 184 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 19 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Fusion →