Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Air bags
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| AQ23002 opened Nov 2023 | OPEN | Service Brakes, Hydraulic | Hyundai and Kia ABS Module Fires The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. |
| EA21003 opened Dec 2021 | closed Feb 2024 | Engine | Engine Fires - led to recall 23V877 On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V652000PARK OUTSIDE | Service Brakes, Hydraulic | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2023529 2023-09-26 | Brakes | 276,225 | Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| CS2311_TSB_R4 Jun 2026 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. | |
| CS2312_TSB_R2 Jun 2026 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. | |
| TSB_CS2312_R1 Feb 2026 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. | |
| CS2311_OWNR_PC201 Dec 2025 | Structure | CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. | |
| TSB_CS2312 Dec 2025 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19,... |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| CS2312_OWNR Dec 2025 | Structure | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. | |
| PS797 Dec 2025 | Back Over Prevention | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. | |
| TSB_TRA046_R5 Apr 2025 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R8 Apr 2025 | Engine | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R7 Feb 2025 | Engine | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2311_TSB_R3 Oct 2024 | Steering | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2307_TSB_R8 Jun 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_TRA046_R4 May 2024 | Power Train | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. | |
| CS2311_TSB_R2 Feb 2024 | Steering | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2311B_OWNRUB Dec 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. | |
| CS2311_TSB_R1 Dec 2023 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2311_TSB Dec 2023 | Steering | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 13,... | |
| CS2307_TSB_R7 Oct 2023 | Equipment | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2307_TSB_R6 Sep 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2307_TSB_R5 Sep 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2307A_OWNR2 Aug 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the... | |
| CS2307L_OWNR2 Aug 2023 | Steering | CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. | |
| CS2310_TSB_R1 Aug 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. | |
| CS2307_TSB_R4 Jul 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2310_TSB Jul 2023 | Electrical System | TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY... | |
| SC264_TSB_R1 Jun 2023 | Structure | VOLUNTARY SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL (SC264): This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_BOD314 May 2023 | Interior Lighting | TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case... | |
| CS2307_TSB_R3 May 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC264_OWNR May 2023 | Structure | VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign, as a preventive measure, to apply anti-corrosion material to the underbody components of certain 2017-2018 MY Forte vehicles... | |
| CS2307X_OWNRUB May 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia previously sent a letter for a steering wheel lock device, and their vehicle is equipped with a factory burglar alarm and is therefore eligible to receive the software... | |
| SC264_DP May 2023 | Structure | VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign, as a preventive measure, to apply anti-corrosion material to the underbody components of certain 2017-2018 MY Forte... | |
| SC264_DPSM May 2023 | Structure | VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign, as a preventive measure, to apply anti-corrosion material to the underbody... | |
| SC264_QA May 2023 | Structure | VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC264). | |
| SC264_TSB May 2023 | Structure | VOLUNTARY SERVICE CAMPAIGN: APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL (SC264) - This bulletin provides information to apply additional anti-corrosion material to the underbody components on certain 2012-2017MY Rio (UB) and 2017-2018MY Forte (YD/YDm) vehicles produced... | |
| CS2307_TSB_R2 May 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2307A_OWNRUB May 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject... | |
| CS2307_TSB_R1 Apr 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. | |
| CS2307_TSB Apr 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2012-2017MY... | |
| CS2307L_OWNRJBUB Mar 2023 | Steering | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. | |
| PS739 Mar 2023 | Engine And Engine Cooling | PITSTOP: LOW OIL PRESSURE AT IDLE AFTER GAMMA 1.6L GDI SHORT BLOCK ENGINE REPLACEMENT - This bulletin provides information equipped with a Gamma 1.6L GDI regarding a 'low oil pressure' concern during engine idle on vehicles engine due to a missing dowel pin, after a short block... | |
| TSB_TRA046_R3 Nov 2022 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. | |
| TSB_ENG222_R6 Mar 2022 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R5 Jan 2022 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R4 Dec 2021 | Equipment | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_CHA084_R8 Oct 2021 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_BOD055_R1 Sep 2021 | Exterior Lighting | TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R3 Sep 2021 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_CHA084_R7 Mar 2021 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE218_R1 Mar 2021 | Electrical System | TECHNICAL SERVICE BULLETIN: CLOCKSPRING REPLACEMENT FOR AIRBAG WARNING LIGHT ON - DTC B1346/B1481 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE218 Dec 2020 | Air Bags | TECHNICAL SERVICE BULLETIN: CLOCKSPRING REPLACEMENT FOR AIRBAG WARNING LIGHT ON â DTC B1346/B1481 - This bulletin provides information related to the replacement of the driverâÂÂs airbag clock spring assembly on some 2012-2013MY Rio (UB) and 2014-2015MY Forte/Koup (YD)... | |
| TSB_CHA084_R6 Nov 2020 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_CHA084_R5 Nov 2020 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY017_OWNR_UB Oct 2020 | Equipment | WARRANTY EXTENSION - NOTICE TO RIO OWNERS - This document is notice to the owners of the 2012-2013 MY Kia Rio vehicles of the warranty extension on the driver's front airbag clock spring assembly to fifteen (15) years with unlimited mileage, starting from the date the vehicles... | |
| WTY017_REIMB_UB Oct 2020 | Air Bags | WTY017: REQUEST FOR REIMBURSEMENT - This document is the request for reimbursement form for 2012-2013 MY Kia Rio vehicle owners to submit to Kia in the event they have already paid for repairs covered under the extended warranty program. | |
| WTY017_DP Oct 2020 | Air Bags | WARRANTY EXTENSION - NOTICE TO DEALER PRINCIPALS - This document is notice to the dealer principals of the warranty extension on the driver's front airbag clock spring assembly on 2012-2013 MY Rio and 2014-2015 MY Forte and Forte Koup vehicles to fifteen (15) years with... | |
| WTY017_DPSM Oct 2020 | Air Bags | WARRANTY EXTENSION - NOTICE TO DEALER PARTS AND SERVICE MANAGERS - This document is notice to the dealer parts and service managers of the warranty extension on the driver's front airbag clock spring assembly on 2012-2013 MY Rio and 2014-2015 MY Forte and Forte Koup vehicles to... | |
| WTY017_QA Oct 2020 | Air Bags | WARRANTY EXTENSION: QA - This document is the frequently asked question and answer document for the warranty extension (WTY017) on the driver's front airbag clock spring assembly to fifteen (15) years with unlimited mileage, starting from the date the vehicles were first put... | |
| PS675 Aug 2020 | Equipment | PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. | |
| TSB_BOD208 Jun 2020 | Latches/Locks/Linkages | TSB - This bulletin provides the procedure to perform a partial repair on the trunk latch base sub assembly on the certain Forte, Rio and Optima vehicles, which may exhibit a difficult-to-close/latch concern with the trunk lid. | |
| TSB_TRA046_R1 Apr 2020 | Power Train | TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. |
Showing 60 of 129 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Kia Rio →