Engine
1.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 79 of 79 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 65 of 79 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
57 complaint records
"WHEN DRIVING CAR IT JUST STOPS OUT OF NOWHERE,ON HIGHWAY AND ON STREET. VERY DANGEROUS. THEN IT DOESN'T START UP RIGHT AWAY ,AND I HAVE TO WAIT BETWEEN 5 AND 20 MINUTES. THIS HAPPENS IN MOTION..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Engine & cooling
14 complaint records
"TAKATA RECALL: THE HYBRID SYSTEM FAILED WHILE I WAS DRIVING. THE ENGINE STILL RAN BUT I COULDN'T DRIVE. I WAS STRANDED IN THE MIDDLE OF THE ROAD...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Electrical system
9 complaint records
"TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 35 MPH, THE HORN FAILED TO OPERATE WHEN DEPRESSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA18003 opened Apr 2018 | OPEN | Air Bags | Air Bag Clockspring Failure In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering... |
| DP22005 opened Jan 2023 | closed Aug 2023 | Electrical System | Pedestrian alert sounds - led to recall 22V063000 NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. |
| PE15010 opened Mar 2015 | closed Sep 2015 | Electrical System | Air Bag Clockspring Failure - led to recall 15V483000 The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 19V866000 | Power Train | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. | Normally free |
| 19V679000 | Unknown Or Other | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015... | Normally free |
| 13V568000 | Power Train | Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024648 2024-10-30 | Heater And Defroster | 35,086 | Issue: Volkswagen Group Canada is conducting a parts recovery campaign targeting 2012-2016 Volkswagen vehicles equipped with a TDI (diesel) engine built between May 25, 2011 and June 1, 2016. |
| 2020353 2020-08-04 | Label | 132,432 | Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater. |
| 2019610 2019-12-06 | Powertrain | 200 | Issue: On certain Jetta Hybrid models, the accumulator housing of the transmission could crack. If this happens, the transmission warning light will turn on and, if a driver continues to use the vehicle, there could be a sudden loss of... |
| 2019423 2019-08-22 | Powertrain | 117,306 | Issue: On certain vehicles, a build-up of silicate on the shift lever switch could cause the transmission to detect that it is in the Park position when it isn't. |
| 2015344 2015-07-31 | Seats And Restraints | 41,308 | On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops. |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014464 2014-10-20 | Suspension | 87,887 | On certain vehicles, if the rear axle trailing arms are damaged in a rear or side-rear impact crash and a repair facility does not correctly diagnose or replace damaged rear axle components, rear trailing arm durability could be reduced,... |
| 2014068 2014-03-05 | Accessories | 19,024 | On certain vehicles equipped with a factory installed block heater, the block heater could overheat while in use. This could result in a fire causing injury and/or property damage. Correction: Dealers will replace the block heater. |
| 2013404 2013-11-13 | Powertrain | 318 | On certain hybrid models equipped with direct-shift gearboxes, corrosion can occur inside the gearbox due to incompatible gearbox lubricant additives, causing electrical shorts and blowing gearbox fuses. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| V0116152014815_20 Sep 2026 | Engine | Suggested fuel additive | |
| SM 39-2026 Sep 2026 | Unknown Or Other | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | |
| TT 00-13-04_7 Aug 2026 | Unknown Or Other | Permission to change Daily Order upgraded to RED Order | |
| V0026012081638_2 Aug 2026 | Unknown Or Other | Differences between a leak and seepage | |
| VOS-26-42 Jul 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| V1718062017813_24 Jul 2026 | Engine | Oil Consumption Measurement and Electronic Oil Consumption Measurement | |
| TT 10-18-02_2 Jun 2026 | Engine | Lubricating engine components before reassembly. | |
| TT 13-20-01_3 Jun 2026 | Engine | Instruction, how to lubicate engine before initial start. | |
| V6919012010479_17 Jun 2026 | Air Bags | Inquiries | |
| V1719012012855_81 Jun 2026 | Engine | Volkswagen Engine Oil Standards | |
| VOS-26-21 Mar 2026 | Engine | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM... | |
| V0018092053065_6 Mar 2026 | Unknown Or Other | Safety Related Inquiry and Reporting | |
| V9422022066761_4 Mar 2026 | Unknown Or Other | Damage Inspection of Park assist sensors | |
| VOS-26-15 Mar 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system... | |
| V5515032021354_9 Mar 2026 | Unknown Or Other | Paint color and/or finish of the engine compartment may not match the exterior paint color | |
| DC_VW_CF_Airbag Mar 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles. | |
| VOS-26-01 Jan 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output: | |
| V0116132033805_11 Oct 2025 | Engine | Engine misfire diagnostic aid. | |
| V1917012022548_15 Oct 2025 | Engine | G12Evo can now be mixed with previous coolants. | |
| V3718022033975_14 Oct 2025 | Power Train | Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids. | |
| V1718062017813_23 Oct 2025 | Engine | How to measure engine oil consumption. | |
| V3416022034406_8 Oct 2025 | Power Train | Diagnosing Manual Transmission Noise | |
| V1718032037201_20 Oct 2025 | Engine | Proper engine oil level before leaving the factory. | |
| V0017132033846_25 Oct 2025 | Engine | Fuel Additive to prevent sporatic misfire | |
| V0116152014815_19 Oct 2025 | Engine | A list of suggested fuel stations | |
| V8718102043704_24 Oct 2025 | Unknown Or Other | GFF Requirements regardless of concern plus System flush requirement | |
| V1719012012855_79 Jun 2025 | Engine | Volkswagen Engine Oil Quality Standards (U.S. Only) | |
| V1719012012855_78 Apr 2025 | Engine | Volkswagen Engine Oil Quality Standards | |
| V1917012022548_14 Feb 2025 | Engine | Identifying and Mixing Engine Coolant | |
| V1719022012855_77 Oct 2024 | Engine | Engine Oil Standards | |
| V5515032021354_8 Oct 2024 | Structure | Lack of paint under roof | |
| V0018092053065_5 Oct 2024 | Unknown Or Other | Additional reporting | |
| CampTip_RNA_VW Oct 2024 | Unknown Or Other | Vehicle Concerns Before Recall Repair Available | |
| V1718062017813_19 Sep 2024 | Engine | How to perform the engine oil consumption measurement | |
| V0116132033805_10 Sep 2024 | Power Train | Engine Misfire Diagnostic Aid | |
| V0118122014603_20 Sep 2024 | Unknown Or Other | How to manage software versions using VW diagnostic Tool | |
| V1718032037201_19 Sep 2024 | Engine | Checking Engine Oil and correctly reading dip stick | |
| V1719012012855_76 Sep 2024 | Engine | A list of engine oil that meet Volkswagen Engine Oil Standards | |
| V3718022033975_13 Sep 2024 | Power Train | Fluid requirements | |
| TT 00-24-01 Sep 2024 | Structure | Wind & Water Leak Checking | |
| V0017132033846_23 Sep 2024 | Engine | Fuel additive to help with misfire faults | |
| V0116152014815_18 Sep 2024 | Engine | Recommended Gasoline Quality | |
| V3416022034406_7 Sep 2024 | Power Train | Manual transmission noise diagnosing | |
| V271901201189426 Aug 2024 | Electrical System | Battery testing | |
| V1719012012855_75 Aug 2024 | Engine | Engine Oil Standards | |
| VW_Multiple Closure Aug 2024 | Unknown Or Other | Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas... | |
| TT 10-12-01_3 Jul 2024 | Engine | Engine Replacement Tip | |
| TT 10-18-02_2 Jul 2024 | Engine | Engine Assembly Tip | |
| V171905201285571 Apr 2024 | Unknown Or Other | VW Engine oil quality standards | |
| V171901201285570 Feb 2024 | Engine And Engine Cooling | VW Engine oil quality standards | |
| V171901201285569 Jan 2024 | Unknown Or Other | VW Engine oil quality standards | |
| V691901201047916 Jan 2024 | Unknown Or Other | Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement. | |
| V171901201285568 Nov 2023 | Equipment | VW Engine oil quality standards | |
| V871810204370421 Nov 2023 | Visibility | Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number | |
| V171901201285567 Oct 2023 | Engine | VW Engine oil quality standards | |
| V171901201285565 Aug 2023 | Engine And Engine Cooling | Update to Volkswagen engine oil standards | |
| V171901201285562 May 2023 | Engine And Engine Cooling | Volkswagen Engine oil quality standards, update to attachments. | |
| V191701202254810 May 2023 | Engine And Engine Cooling | Introduce new engine coolant compatible with all models and all model years. | |
| V171901201285560 Apr 2023 | Engine And Engine Cooling | Engine oil quality standards, update to attachments. | |
| V171901201285559 Mar 2023 | Engine And Engine Cooling | Volkswagen Engine Oil Quality Standards |
Showing 60 of 517 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Jetta Hybrid →