Engine
2.0L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 153 of 153 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 87 of 153 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
62 complaint records8 fire reports1 crash report
"SCR Active Tank no longer reads Urea, BMW ISTA diagnostic code 805256 8051B5--Return pump: taught in volume is outside the permitted range..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Fuel system
50 complaint records1 fire report2 crash reports
"Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known defect. Loss of propulsion occurred without warning, creating a safety risk...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Diesel fuel system
26 complaint records2 fire reports
Owners filed 26 complaint records naming this system.
Parts
No specific part is named for this issue. Browse diesel fuel system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA23001 opened Mar 2023 | OPEN | Fuel System, Diesel | High pressure fuel pump failure - led to recall 24V957 The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500... |
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 24V527000 | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series... | Normally free |
| 24V288000 | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe... | Normally free |
| 21V907000 | Fuel System, Diesel | BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and... | Normally free |
| 21V586000 | Fuel System, Diesel | BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail. | Normally free |
| 20V185000 | Power Train | BMW of North America, LLC (BMW) is recalling certain 2013-2016 328d xDrive sedans and 2013-2015 328d xDrive station wagon vehicles. | Normally free |
| 18V755000 | Engine And Engine Cooling | BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3... | Normally free |
| 15V520000 | Exterior Lighting | BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon... | Normally free |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B010125 Aug 2025 | WARRANTY EXTENSION | Engine | The Exhaust Gas Recirculation (EGR) Cooler limited warranty for defects in materials and / or workmanship has been extended to 25 years without mileage limit as determined from the original first in-service / delivery date. |
| B010520 Aug 2025 | WARRANTY EXTENSION | Engine | N47/N57 DIESEL ENGINE EGR COOLER REVISED EXT LTD WTY(ELW) COVERAGE/PROCEDURE |
| B010520 Jan 2024 | Engine And Engine Cooling | The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Charge air hose monitoring in idle: Charge air hose... | |
| B510819 Jan 2024 | Visibility | The basic conditions for initializing the power windows are not met. | |
| B611305 Jan 2024 | Electrical System | The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B651523 May 2023 | Electrical System | After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. | |
| B630917 Mar 2023 | Exterior Lighting | Exterior rear lights do not work. | |
| B840822 Mar 2023 | Equipment | The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. | |
| B010919 Dec 2022 | Fuel System | For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date. | |
| B122519 Dec 2022 | Power Train | After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence. | |
| SIB651312 May 2022 | Electrical System | The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. | |
| SIB011918 May 2022 | Engine And Engine Cooling | Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date. | |
| B58N20N55S55 Apr 2022 | Equipment | Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship. | |
| B010722 Apr 2022 | Fuel System | Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. | |
| B170121 Apr 2022 | Fuel System | The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. | |
| B170121 Feb 2022 | Engine And Engine Cooling | The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. | |
| B640613 Nov 2021 | Equipment | Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. | |
| B511314 Sep 2021 | Latches/Locks/Linkages | The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation. | |
| B610721 Sep 2021 | Steering | Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel. | |
| B011417 Sep 2021 | Fuel System | For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's engine high pressure fuel pump (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date. | |
| B110120 Jun 2021 | Equipment | On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. | |
| B610721 Jun 2021 | Equipment Adaptive/Mobility | Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning the steering wheel. | |
| B840221 Jun 2021 | Communication | The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. | |
| B110321 May 2021 | Seats | B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. | |
| B840121 May 2021 | Equipment | TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. | |
| B840221 May 2021 | Equipment | TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. | |
| B121318 Feb 2021 | Engine And Engine Cooling | COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary position. | |
| B640613 Dec 2020 | Equipment | ?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up. | |
| B010919 Nov 2020 | Equipment | DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Zero-quantity adaptation injector cylinder 1: permitted filtered actuation duration 24BB00 correction too high zero-quantity adaptation injector cylinder 2: permitted filtered actuation duration 24BF00... | |
| B612315 Nov 2020 | Equipment | Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. | |
| B611820 Sep 2020 | Electrical System | BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle. | |
| B122219 Aug 2020 | Electrical System | EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation. | |
| B340517 Jul 2020 | Wheels | TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. | |
| B610419 Jul 2020 | Electrical System | VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. | |
| B650709 Jul 2020 | Electrical System | NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. | |
| B010520 Jun 2020 | Engine And Engine Cooling | N47T/N57T EGR COOLER LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The intake manifold (intake system) is found to have thermal deformation or damage. | |
| B012618 Jun 2020 | Steering | EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS LIMITED WARRANTY EXTENSION: There are front end noises when turning the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. | |
| B610419 Jun 2020 | Electrical System | VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. | |
| B110120 May 2020 | Engine | B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. | |
| B130420 May 2020 | Engine And Engine Cooling | TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. | |
| B610520 May 2020 | Electrical System | CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. | |
| B121318 Apr 2020 | Engine And Engine Cooling | DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019. The vehicle will run rough or hesitate when accelerating from a stationary position. | |
| B340517 Apr 2020 | Power Train | TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. | |
| B513016 Apr 2020 | Air Bags | TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. | |
| B610520 Apr 2020 | Engine | CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. | |
| B652214 Apr 2020 | Equipment | AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! | |
| B840214 Apr 2020 | Electrical System | CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. | |
| B010520 Apr 2020 | Electrical System | N47T/N57T EGR COOLER - LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. | |
| B011918 Apr 2020 | Electrical System | N47/N57T NOX SENSORS BEFORE/AFTER THE SCR-LTD WTY EXT TO 10 YRS/120000 MI: Malfunction indicator lamp (MIL) on. | |
| B110716 Apr 2020 | Engine And Engine Cooling | Diesel Engine Intake Manifold Damaged: If Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection (and repair) (SI B11 17 18) applies and shows open on an Eligible Vehicle then this bulletin does not apply. | |
| B110120 Feb 2020 | Engine And Engine Cooling | ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. | |
| B123314 Feb 2020 | Engine And Engine Cooling | Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016. The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. | |
| B610520 Feb 2020 | Electrical System | CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. | |
| B011319 Jan 2020 | Air Bags | SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. | |
| B840416 Jan 2020 | Equipment | SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button... | |
| B120319 Dec 2019 | Electrical System | ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage. | |
| B612315 Nov 2019 | Visibility | Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. | |
| B652617 Nov 2019 | Equipment Adaptive/Mobility | NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. | |
| B010919 Oct 2019 | Fuel System | N47T/N57T DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES. The vehicle may run rough or hesitate. | |
| B012618 Sep 2019 | Steering | EPS STEERING GEAR FOR CERTAIN VEHICLES: ELECTRIC MOTOR MOUNTING BOLTS - LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE. |
Showing 60 of 493 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Ask about the emissions system service history.Particulate filter regeneration problems and DEF system faults lead this vehicle's diesel complaints, and they are expensive.
- Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 3 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this BMW 328D →