Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Lighting
Seats
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE19011 opened Sep 2019 | closed May 2021 | Seat Belts | Seat Belt Retraction The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep... |
| PE19014 opened Sep 2019 | closed Feb 2026 | Seats | Active Head Rest Inadvertent Deployment The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year... |
| PE16014 opened Dec 2016 | closed Jan 2024 | Power Train | Vehicle Rollaway Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway... |
| PE15030 opened Aug 2015 | closed Feb 2016 | Power Train | Powered vehicle rollaway The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. |
| RQ15004 opened Jul 2015 | closed Jan 2016 | Electrical System | Software security vulnerability - led to recall 15V508000 On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4... |
Show 2 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ15003 opened May 2015 | closed Jul 2016 | Interior Lighting | Post 14V-391 Headliner Fires - led to recall 15V879000 In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy... |
| EA14001 opened Jan 2014 | closed Aug 2014 | Interior Lighting | Headliner Fires - led to recall 14V391000 On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 18V332000 | Vehicle Speed Control | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and... | Normally free |
| 17V741000 | Electrical System | Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. | Normally free |
| 17V572000 | Service Brakes, Hydraulic | Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. | Normally free |
| 17V435000 | Electrical System | Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. | Normally free |
| 15V461000 | Equipment | Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and... | Normally free |
| 14V643000 | Seat Belts | Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30,... | Normally free |
| 14V636000 | Electronic Stability Control (Esc) | Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. | Normally free |
| 14V634000 | Electrical System | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014,... | Normally free |
Show 3 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 14V391000 | Electrical System | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. | Normally free |
| 14V293000 | Vehicle Speed Control | Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep... | Normally free |
| 14V154000 | Service Brakes, Hydraulic | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2018269 2018-05-17 | Engine | 635,880 | On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. |
| 2017574 2017-11-22 | Electrical | 687 | On certain vehicles equipped with 3.6L engines and 160 amp output alternators, the alternator may fail suddenly. |
| 2017450 2017-09-18 | Brakes | 39,817 | On certain vehicles, a brake booster shield may have been incorrectly installed as part of recall P14/2014-112. |
| 2017341 2017-07-10 | Electrical | 29,625 | On certain vehicles equipped with electro-hydraulic power steering (“EHPS”), the alternator may fail suddenly. |
| 2014457 2014-10-16 | Seats And Restraints | 8,106 | Certain vehicles may develop an internal fault within the Occupant Restraint Control module, which would cause the airbag warning lamp to illuminate. |
Show 5 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014446 2014-10-09 | Electrical | 16,080 | On certain vehicles equipped with 3.6L engines and 160 amp output alternators, the alternator may fail suddenly. |
| 2014448 2014-10-09 | Electrical | 8,871 | On certain vehicles, a fault in the steering column control module may disable the electronic stability control (ESC), illuminating the ESC warning lamp. |
| 2014275 2014-07-03 | Electrical | 45,681 | On certain vehicles equipped with illuminated sun visor vanity mirrors, service repairs requiring removal of the sun visors and/or headliner may cause an electrical short circuit, which could increase the risk of a fire causing injury... |
| 2014207 2014-06-04 | Accessories | 949 | On certain vehicles, when cruise control is engaged and the accelerator pedal is depressed to override the cruise control, a defect in cruise control software could cause momentary continued acceleration after releasing the accelerator... |
| 2014112 2014-04-02 | Brakes | 42,380 | On certain vehicles, the centre shell of the brake booster may corrode. A corroded centre shell could allow water to get inside the brake booster, which in a cold climate may freeze. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S1623000028 Rev. K Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.J Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.I May 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 112192 May 2026 | Engine | COOLER - ENGINE OIL | |
| 112191 May 2026 | Engine | COOLER - ENGINE OIL |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S2623000023 Apr 2026 | Power Train | Power Liftgate Inoperative. | |
| S2223000022 REV.E Apr 2026 | Electrical System | Power Liftgate Inoperative Or Intermittently Will Not Open Or Close. | |
| S1623000028 REV.H Apr 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 18-044-26 Mar 2026 | Engine | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit... | |
| S2608000015 Mar 2026 | Electrical System | Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration | |
| S2621000003 REV.A Mar 2026 | Power Train | The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. | |
| S2608000010 Mar 2026 | Electrical System | Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH) | |
| S1408000384 REV.J Mar 2026 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 110604 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 110603 Mar 2026 | Electrical System | SPEAKER - NONE | |
| S1408000384 REV.I Feb 2026 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 107614 Sep 2025 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING & CORE - HEATER | |
| 31-001-25 REV. B Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 9100645 Aug 2025 | Unknown Or Other | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| 31-001-25 REV. A Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 31-001-25 Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates | |
| S2208000138 REV.B Jul 2025 | Electrical System | Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed | |
| 103833 Mar 2025 | Unknown Or Other | HOSE AND TUBE - HEATER SUPPLY AND RETURN | |
| 103801 Mar 2025 | Unknown Or Other | HOSE AND TUBE - HEATER SUPPLY AND RETURN | |
| 9100494 Jan 2025 | Fuel/Propulsion System | FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. | |
| S1408000384 REV.H Jan 2025 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| S1408000384 REV.G Jan 2025 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 101232 Oct 2024 | Power Train | Plate - Planetary | |
| 31-001-24 Jul 2024 | Structure | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| S1408000384 REV.F Jun 2024 | Engine | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " | |
| 98322 May 2024 | Structure | STEP KIT - TUBULAR SIDE | |
| S1408000384 Jan 2024 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 9100279 Nov 2023 | Engine And Engine Cooling | COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. | |
| 9100229 Sep 2023 | Suspension | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 93023 Aug 2023 | Equipment | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) | |
| 93120 Aug 2023 | Equipment | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC | |
| 9100196 Jul 2023 | Equipment | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used | |
| 0700723 May 2023 | Engine And Engine Cooling | Water Quality When Mixed With Engine Coolant | |
| 0812323 May 2023 | Exterior Lighting | License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Customers may comment on one or more of the following: ? | |
| 1804823 Apr 2023 | Engine And Engine Cooling | wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK | |
| 9003357a Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. | |
| 9003357 Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. | |
| S1408000384 Feb 2023 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 3100123 Feb 2023 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 08-016-23 Jan 2023 | Equipment | Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative. | |
| 31-002-22 Dec 2022 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| S2208000138RevA Oct 2022 | Service Brakes | Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed | |
| 3100122 Aug 2022 | Unknown Or Other | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural... | |
| 85184 Aug 2022 | Structure | BRACKET - FRONT BUMPER | |
| S2208000138 Jul 2022 | Electrical System | Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed | |
| 2101214 Apr 2022 | Power Train | Transmission Shift Enhancements - Adaptation Drive Learn Procedure | |
| S2209000004 Apr 2022 | Engine And Engine Cooling | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. | |
| 9004509 Mar 2022 | Power Train | Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold | |
| S1709000010 RevB Mar 2022 | Engine | Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. | |
| S1709000010RevB Mar 2022 | Unknown Or Other | Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. | |
| S1623000034 Rev. Nov 2021 | Structure | Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. | |
| 23-035-21 Nov 2021 | Structure | Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. | |
| S2109000004 Jul 2021 | Engine And Engine Cooling | Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. | |
| 0810121 Jun 2021 | Exterior Lighting | License Plate LED Light Inoperative - Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing the LED and installing a foam gasket to... |
Showing 60 of 290 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
- Run every power seat adjustment and check the seat frame.Motors that stall and seats that rock on their tracks are this vehicle's seat complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 11 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Durango →