Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Power train
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ19005 opened Dec 2019 | closed Feb 2022 | Structure | Door Latch Failures - led to recall 20V331000 In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford... |
| PE16001 opened Jan 2016 | closed Oct 2016 | Latches/Locks/Linkages | Door Latch Failure - led to recall 16V643000 In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V011000 | Equipment | Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. | Normally free |
| 22V413000 | Power Train | Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. | Normally free |
| 20V331000 | Latches/Locks/Linkages | Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. | Normally free |
| 18V471000 | Power Train | Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. | Normally free |
| 17V472000 | Seats | Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. | Normally free |
| 17V209000 | Engine And Engine Cooling | Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. | Normally free |
| 16V643000 | Latches/Locks/Linkages | Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. | Normally free |
| 15V406000 | Electrical System | Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. | Normally free |
Show 8 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 15V005000 | Fuel System, Gasoline | Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles... | Normally free |
| 14V597000 | Seat Belts | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford... | Normally free |
| 14V525000 | Fuel System, Gasoline | Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles... | Normally free |
| 14V495000 | Electrical System | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14,... | Normally free |
| 14V403000 | Visibility | Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket. | Normally free |
| 14V239000 | Structure | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. | Normally free |
| 14V237000 | Air Bags | Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result... | Normally free |
| 14V164000 | Seats | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5,... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026004 2026-01-09 | Electrical | 193,627 | Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall only affects certain vehicles equipped with a 2.0 L engine. |
| 2022311 2022-06-13 | Powertrain | 362,062 | Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2018379 2018-07-17 | Powertrain | 36,887 | On certain vehicles, the bushing that attaches the shift cable to the transmission may degrade over time and could detach. |
| 2017373 2017-07-25 | Seats And Restraints | 20,681 | On certain vehicles, improperly tempered bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors due to a manufacturing issue. |
Show 9 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2017184 2017-03-29 | Engine | 21,854 | On certain vehicles equipped with 1.6L GTDI engines, low coolant level could lead to localized overheating of the cylinder head, which could cause a fire. This could increase the risk of injury and/or damage to property. |
| 2016432 2016-09-06 | Structure | 233,034 | On certain vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching. |
| 2015278 2015-06-23 | Lights And Instruments | 18,265 | Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 101 - Location and Identification of Controls and Displays. |
| 2015176 2015-04-28 | Fuel System | 4,618 | On certain vehicles, improper nickel plating of certain fuel pump internal components could contaminate the pump, potentially resulting in an inoperative fuel pump. |
| 2015008 2015-01-09 | Fuel System | 3,074 | On certain vehicles, improper nickel plating of certain fuel pump internal components could contaminate the pump, potentially resulting in an inoperative fuel pump. |
| 2014427 2014-09-30 | Seats And Restraints | 82,962 | On certain vehicles, sealant applied to the restraints control module could fail, allowing moisture to enter the module circuit board. |
| 2014283 2014-07-03 | Accessories | 143 | On certain vehicles, the bond securing the front panel of the panoramic glass roof to the vehicle may be deficient. |
| 2014163 2014-05-07 | Structure | 89,539 | On certain vehicles, misalignment of the exterior door handle and door panel may cause the door handle to bind. If this occurs, the door may open while driving or may be difficult to close. |
| 2014164 2014-05-07 | Airbag | 78,013 | On certain vehicles, due to a defect in the restraint control module programming, deployment of the side curtain airbags may be delayed in certain rollover circumstances, which could increase the risk of injury to vehicle occupants. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 25H05 S1 Apr 2026 | Electrical System | Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program | |
| SSM 54601 Feb 2026 | Electrical System | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. | |
| 25B61 Feb 2026 | Power Train | Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation | |
| 25H05 Nov 2025 | Unknown Or Other | This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. | |
| SSM 53176 Nov 2024 | Unknown Or Other | Some 2013-2016 Escape vehicles may exhibit an ABS warning indicator with diagnostic trouble code (DTC) U2300 after the ABS module is replaced. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 53040 Oct 2024 | Unknown Or Other | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. | |
| SSM 52476 Apr 2024 | Equipment | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. | |
| SSM 51261 Dec 2022 | Service Brakes | Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| SSM 51181 Nov 2022 | Service Brakes | Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. | |
| SSM 51120 Oct 2022 | Service Brakes | Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| SSM 50804 May 2022 | Electrical System | Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock,... | |
| TSB 22-2066 Apr 2022 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 22-2104 Mar 2022 | Equipment | This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022... | |
| SSM 50064 Aug 2021 | Service Brakes | Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| TSB 21-2236 Jul 2021 | Seats | Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E... | |
| TSB 21-2152 May 2021 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 21-2033 Mar 2021 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| SSM 49210 Sep 2020 | Engine And Engine Cooling | Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. | |
| TSB 20-2171 May 2020 | Seats | Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral... | |
| SSM 48619 Mar 2020 | Electrical System | SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed... | |
| SSM 48397 Dec 2019 | Power Train | Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. | |
| TSB 19-2287 Sep 2019 | Equipment | Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit a lack of cooling caused by the A/C inlet line breaking at the compressor. This may be due to the oil cooler coolant lines exerting excess pressure on the A/C inlet line. | |
| SSM 48135 Aug 2019 | Equipment | Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). | |
| SSM 48130 Aug 2019 | Visibility | Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. | |
| SSM 48123 Aug 2019 | Electrical System | For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. | |
| SSM 47976 May 2019 | Power Train | On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. | |
| SSM 47850 Apr 2019 | Equipment | Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). | |
| SSM 47948 Apr 2019 | Engine | SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns,... | |
| TSB 19-2100 Apr 2019 | Power Train | Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the powertrain control... | |
| SSM 47875 Mar 2019 | Electrical System | Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module (BCM). | |
| SSM 47858 Mar 2019 | Suspension | Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts catalog. | |
| TSB 19-2017 Feb 2019 | Power Train | Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L... | |
| SSM 47749 Jan 2019 | Equipment | Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. | |
| SSM 47710 Dec 2018 | Engine And Engine Cooling | Some 2014-2015 Escape, 2015 C-Max and Focus vehicles equipped with integrated remote start may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0116 in the powertrain control module (PCM) immediately following a remote start event. | |
| SSM 47703 Dec 2018 | Equipment | Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presence of fuse F88. | |
| TSB 18-2361 Dec 2018 | Seats | Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump... | |
| SSM 47678 Nov 2018 | Visibility | 2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (NVH) and windnoise qualities. | |
| SSM 47662 Nov 2018 | Engine And Engine Cooling | For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. | |
| SSM 47634 Nov 2018 | Tires | Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a minimum of 24 Km (15 miles) to eliminate... | |
| TSB 18-2314 Oct 2018 | Equipment | Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit a lack of cooling caused by the A/C inlet line breaking at the compressor. This may be due to the oil cooler coolant lines exerting excess pressure on the A/C inlet line. | |
| SSM 47508 Sep 2018 | Electrical System | Some 2014-2018 Escape vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part BCM. Inspect the BCM for the presence of fuse F88. | |
| TSB 18-2255 Aug 2018 | Engine | Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L... | |
| SSM 47430 Jul 2018 | Latches/Locks/Linkages | If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. | |
| SSM 47416 Jul 2018 | Equipment | Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part BV6Z-5500-D with a solid bushing is available. | |
| SSM 47234 Apr 2018 | Equipment | Some 2013-2016 Escape and 2016 Focus, Transit and Transit Connect vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets, select AM/FM presets and/or erratic preset button operation. | |
| SSM 47201 Mar 2018 | Equipment | Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. | |
| SSM 47080 Feb 2018 | Equipment | 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. | |
| SSM 47009 Jan 2018 | Equipment | The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). | |
| SSM 47000 Jan 2018 | Engine And Engine Cooling | Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped... | |
| SSM 46937 Nov 2017 | Engine And Engine Cooling | Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may require the replacement of the A/C suction line. When replacing the suction line, verify that all of the compressor to engine block fasteners are installed and torqued properly. | |
| 17-2218 Nov 2017 | Structure | Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. | |
| SSM 46900 Nov 2017 | Electrical System | Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. | |
| SSM 46862 Oct 2017 | Back Over Prevention | Some owners of 2013-2018 Escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. This is due to the convex camera lens to provide as much viewing angle as possible. | |
| SSM 46703 Jul 2017 | Equipment Adaptive/Mobility | Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts catalog to look for base part 4A232. | |
| TSB 17-0034 Mar 2017 | Equipment Adaptive/Mobility | SOME 2013-2017 ESCAPE VEHICLES BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT A NOISE AND/OR VIBRATION FROM THE CLIMATE CONTROL BLOWER MOTOR WITH OR WITHOUT A LACK OF AIRFLOW FROM PANEL REGISTERS AND MAY ALSO HAVE AN ODOR. | |
| SSM 46355 Feb 2017 | Power Train | MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. | |
| SSM 46327 Jan 2017 | Engine | 2013-2016 FIESTA, ESCAPE, TRANSIT CONNECT AND 2013 FUSION VEHICLES WITH A 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE OIL LEVEL READING THAT IS UP TO 8 MM ABOVE THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK WHEN THE ENGINE IS FILLED WITH THE... | |
| TSB 17-0004 Jan 2017 | Equipment | SOME 2013-2014 ESCAPE VEHICLES EQUIPPED WITH EMTC MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATING VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. | |
| SSM 46295 Jan 2017 | Engine | TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. | |
| SSM 46210 Nov 2016 | Steering | SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES. |
Showing 60 of 141 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 16 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Escape →