Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Electrical system
Power train
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
| EA19001 opened Apr 2019 | closed Sep 2024 | Air Bags | Electrical overstress - led to recall 20V024 The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V858000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022... | Normally free |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A19050B May 2019 | Steering | ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. | |
| A18030D Sep 2018 | Tires | Servicenews Article - If the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires is the Continental CrossContact? LX, size 225/65R17 (P/N 42751-CTL-010, DOT ID CN5L). | |
| A18-057 Jun 2018 | Air Bags | Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only. | |
| A16-063 Apr 2018 | Latches/Locks/Linkages | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. | |
| A18030D Mar 2018 | Tires | Servicenews article - If you get a vehicle coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires (DOT ID CN5L) are the Continental CrossContact? LX, size 225/65R17. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ATS180201 Feb 2018 | Tires | Tech line summary article - If you get any vehicles coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. The original tires (CN5L) were made in France and have a 1-ply sidewall construction. | |
| A16-063 Jan 2018 | Latches/Locks/Linkages | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. | |
| APaS01032018904 Jan 2018 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11272017907 Nov 2017 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11102017902 Nov 2017 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| A17-063 Sep 2017 | Engine | Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification. | |
| A15-016 Aug 2017 | Equipment Adaptive/Mobility | Service bulletin - The electric differential pressure solenoid (EDPS) in the rear differential has excessive oil pressure, causing the AWD indicator to come on and DTC C-1858-73 (differential fluid pressure deviation high) to set. | |
| A15-086 May 2017 | Suspension | Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. | |
| A17-040 May 2017 | Power Train | Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. | |
| A16-012 Feb 2017 | Equipment | SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THIS MAY BE INTERMITTENT AND OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 40° F. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE. | |
| A16063 Aug 2016 | Structure | SERVICE BULLETIN - THE POWER TAILGATE WONT OPEN IN TEMPERATURES NEAR FREEZING OR COLDER, BUT WILL OPEN IN WARMER TEMPERATURES. THE CAUSE IS THE POWER TAILGATE OUTER HANDLE SWITCH DOESNT WORK IN COLD WEATHER. | |
| A15086 Aug 2016 | Electrical System | SERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. | |
| AER16020A Aug 2016 | Fuel System | 2014-2016 Accord & CR-V Leak from Fuel Pump Connection American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| A15086 Jul 2016 | Electrical System | SERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE, AND REPLACE THE ATF. | |
| A-PAS-03292016-9 Mar 2016 | Fuel System | DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 ACCORDS & CR-VS WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. | |
| Fuel Leak Mar 2016 | Fuel System | American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| A-HNS-03252016-3 Mar 2016 | Air Bags | "DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| A-HNS-03182016-3 Mar 2016 | Air Bags | "DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| AER16020A Mar 2016 | Fuel System | ENGINEERING REQUEST FOR INVESTIGATION - PLEASE CALL HONDA TO DISCUSS ANY FUEL LEAKS FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. | |
| A-HNS-02262016-3 Feb 2016 | Air Bags | DEALER MESSAGE - UPDATED QUESTIONS AND ANSWERS FOR THE HONDA 2007-2015 MULTI-MODEL DRIVER'S AIRBAG INFLATOR SAFETY RECALL. | |
| A-AN-02252016-30 Feb 2016 | Air Bags | "DEALER MESSAGE - AS STATED IN THE STOP SALE/SAFETY RECALL: HONDA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A, DEALERS CAN GROUND OFF LEASE VEHICLES AND SELL IT BACK TO THE CUSTOMER. | |
| AAN-02252016-302 Feb 2016 | Equipment | DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE. | |
| RFP 2014-2016 Feb 2016 | Fuel System | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| A-HNS-02192016-3 Feb 2016 | Air Bags | DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| A-PAS-02192016-9 Feb 2016 | Fuel System | DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 ACCORDS & CR-VS WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. | |
| Leak From Fuel P Feb 2016 | Fuel System | American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| DLR-02-19-2016 Feb 2016 | Fuel System | Background American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| A-CA-02152016-30 Feb 2016 | Equipment | "DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1.7 MILLION MODEL YEAR 2007-2015 HONDA VEHICLES. | |
| A-HPS-02162016-3 Feb 2016 | Air Bags | DEALER MESSAGE - SHOULD YOU RECEIVE A REQUEST FOR ALTERNATE TRANSPORTATION FROM A CUSTOMER AFFECTED BY THE 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR RECALL WHERE A CAMPAIGN PART IS NOT AVAILABLE FOR THE REPAIR, PLEASE FOLLOW THE PROCEDURES OUTLINED. | |
| A16-012 Feb 2016 | Engine | SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THIS MAY BE INTERMITTENT AND OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 40° F. REPLACE THE VTC ACTUATOR TO REMEDY THIS CONDITION. | |
| A-HPS-02122016-3 Feb 2016 | Unknown Or Other | DEALER MESSAGE - PROCEDURES FOR PROVIDING ALTERNATE TRANSPORTATION. | |
| A-JCR-02112016-3 Feb 2016 | Air Bags | DEALER MESSAGE - QUESTIONS AND ANSWERS ON MULTI-MODEL AIRBAG INFLATOR RECALL. | |
| A-FTD-02052016-3 Feb 2016 | Air Bags | "DEALER MESSAGE - ON FRIDAY, JANUARY 29TH, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1.7 MILLION MODEL YEAR 2007-2015 HONDA VEHICLES. | |
| A-JCR-02052016-3 Feb 2016 | Air Bags | "DEALER MESSAGE - WEVE BEEN WORKING TO ADDRESS THE QUESTIONS AND CONCERNS WEVE RECEIVED FROM THE NATIONAL DEALER ADVISORY BOARD AND MEMBERS OF ADVISORY COMMITTEES, AS WELL AS FROM MANY OF YOU THROUGH OUR FIELD REPRESENTATIVES RELATED TO THE DRIVER AIRBAG INFLATOR STOP SALE AND... | |
| A-PAS-02032016-9 Feb 2016 | Fuel System | DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN VEHICLES WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. PLEASE PROVIDE PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND. | |
| RFP 2014-2016 Jan 2016 | Fuel System | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| A15-086 Dec 2015 | Equipment | SERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. UPDATE THE A/T SOFTWARE AND REPLACE THE ATF. | |
| ATS150301 Dec 2015 | Engine | "TECHLINE SUMMARY ARTICLE - EDITORS NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN SEPTEMBER 2015 TO EXTEND THAT ARTICLES SHELF LIFE. THE ISSUES COVERED ARE STILL BEING ADDRESSED. | |
| A15110E Nov 2015 | Engine | SERVICE NEWS ARTICLE - DOES THE ENGINE RATTLE AT COLD STARTUP FOR 1 TO 2 SECONDS WHEN ITS COLD OUTSIDE? CHANCES ARE THE VTC ACTUATOR IS THE CULPRIT. | |
| A15-076 Nov 2015 | Equipment Adaptive/Mobility | SERVICE BULLETIN - THERE IS A VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS. THE PROPELLER SHAFT AND THE DAMPENING SUPPORT SYSTEM ARE NOT ADEQUATELY ABSORBING THE VEHICLE VIBRATION. | |
| DLR MSG - HONDA Oct 2015 | Structure | DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2015 CR-VS WITH A CUSTOMER COMPLAINT OF WIND NOISE COMING FROM THE REAR DOORS OR THE AREAS AROUND/NEAR THE REAR DOORS. | |
| CRV DEFORMED Oct 2015 | Structure | DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2015 CR-VS WITH A CUSTOMER COMPLAINT OF WIND NOISE COMING FROM THE REAR DOORS OR THE AREAS AROUND/NEAR THE REAR DOORS. | |
| CRV FRONT DOOR Sep 2015 | Structure | "DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014 CR-VS WITH A CUSTOMER COMPLAINT OF WIND NOISE COMING FROM THE FRONT DOOR AREA.TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY... | |
| DLR MSG - RFV - Sep 2015 | Structure | "DEALER MESSAGE - AMERICAN HONDA (AHM)IS INVESTIGATING CERTAIN 2015 CR-VS WITH A CUSTOMER COMPLAINT OFWIND NOISE COMING FROM THE FRONT DOOR AREA. TO FULLYUNDERSTAND THE CAUSE OFTHIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND." | |
| SB-14-036/7 Sep 2015 | Visibility | HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN INCORRECT PRIMER WAS USED ON FRONT PASSENGER AND DRIVER SIDE DOOR'S GLASS PRIOR TO GLUING TO HOLDERS TO ATTACH GLASS TO REGULATOR, WHICH CAN SEPARATE AND FALL OFF TRACK. MODEL 2014 CR-V. | |
| SB-14-037 Sep 2015 | Visibility | HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN INCORRECT PRIMER FOR FRONT PASSENGER'S DOOR GLASS WAS USED BEFORE HOLDERS WERE GLUED AND THE GLASS IS SEPARATING FROM REGULATOR AND WILL COME OFF TRACK. MODEL 2014 CR-V. *PE UPDATED 05/11/15*LJ UPDATED 12/29/15. *PE | |
| A15-030 May 2015 | Service Brakes | DEALER MESSAGE - THE FRONT BRAKES SHAKE OR JUDDER WHEN THE BRAKES ARE APPLIED. THE BRAKE PAD, DISC, AND CALIPER ARE MISALIGNED WHEN THE BRAKES ARE APPLIED. | |
| AER14100A May 2015 | Parking Brake | HONDA: 2012-2014 CRV INFORMATION REGARDING PARKING BRAKE INDICATOR NOT ILLUMINATING. VEHICLES SHOULD BE INSPECTED PRIOR TO REPAIRS. *LJ | |
| ENG REQ - AER150 Apr 2015 | Power Train | Engineering request for investigation - American Honda (AHM) is investigating certain 2014-2015 CR-Vs with a complaint of a buzzing vibration while driving at highway speeds (75-85 mph). | |
| DLR MSG - RFP - Mar 2015 | Power Train | Dealer message - American Honda (AHM) is investigating certain 2014-2015 CR-Vs with a complaint of a buzzing vibration while driving at highway speeds (75-85 mph). | |
| DLR MSG - RFP - Feb 2015 | Suspension | Dealer message - American Honda (AHM) is investigating certain 2014-2015 CR-Vs with a complaint of a buzzing vibration while driving at highway speeds (75-85 mph). | |
| Service Bulletin Feb 2015 | Power Train | Service bulletin - On some 2012-14 CR-V's and in cold weather, the AWD indicator may come on with DTC C1850-14 (low or no torque to the rear wheels). Over time, moisture and cold weather will cause the AWD relay to fail. | |
| DLR MSG - RFV - Feb 2015 | Exterior Lighting | Dealer message - American Honda (AHM)is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part #33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). | |
| DLR MSG - RFV - Jan 2015 | Equipment Adaptive/Mobility | Dealer message - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part #33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). | |
| ENG REQ - AER140 Jan 2015 | Equipment Adaptive/Mobility | Engineering request for investigation - American Honda (AHM) is investigating certain 2013-2014 CR-Vs with a complaint of the rear reflectors loose or missing (part # 33505-SLJ-013 for right rear reflector assembly or 33555-SLJ-013 for left rear reflector assembly). |
Showing 60 of 82 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda CR-V →