Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Brakes
Glass & wipers
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| AQ23002 opened Nov 2023 | OPEN | Service Brakes, Hydraulic | Hyundai and Kia ABS Module Fires The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V652000PARK OUTSIDE | Service Brakes, Hydraulic | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014... | Normally free |
| 22V158000 | Visibility | Kia Motors America (Kia) is recalling all 2014-2016 Cadenza vehicles. During manufacturing, the front windshield may not have been properly bonded to the vehicle, allowing it to detach. | Normally free |
| 14V289000 | Wheels | Kia Motors Corporation (Kia) is recalling certain model year 2014 Cadenza vehicles manufactured February 1, 2013, through August 27, 2013, and equipped with 19" non-chrome aluminum wheels. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2023529 2023-09-26 | Brakes | 276,225 | Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. |
| 2022124 2022-03-16 | Structure | 740 | Issue: On certain vehicles, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle. |
| 2014204 2014-06-04 | Wheels | 164 | On certain vehicles equipped with 19" non-chrome aluminum rims, the wheels may fracture when subjected to a strong impact, such as a pot hole. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| WTY039_REIMB May 2024 | WARRANTY EXTENSION | Engine | WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY039) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension... |
| WTY039_DP May 2024 | WARRANTY EXTENSION | Engine | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY039) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle’s engine in the following vehicles... |
| WTY039_DPSM May 2024 | WARRANTY EXTENSION | Engine | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY039) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle’s... |
| WTY039_QA May 2024 | WARRANTY EXTENSION | Engine | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY039. |
| WTY039_OWNR_VG May 2024 | WARRANTY EXTENSION | Engine | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY039) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle’s engine in 2014-2017 MY Cadenza vehicles from 5... |
| WTY039_TSB Jun 2024 | WARRANTY EXTENSION | Engine | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if... |
| WTY039_TSB_R3 Dec 2024 | WARRANTY EXTENSION | Engine | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. |
| WTY039_TSB_R4 Oct 2025 | WARRANTY EXTENSION | Engine | TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY: INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. |
Show 52 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| WTY026_TSB_R2 Mar 2026 | Engine | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL PRESSURE SWITCH (OPS) REPLACEMENT (WTY026 REVISION 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY039_TSB_R7 Dec 2025 | Engine | TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 - REVISION 7) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS797 Dec 2025 | Back Over Prevention | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. | |
| WTY039_TSB_R6 Dec 2025 | Engine | TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 REVISION 6) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY039_TSB_R5 Nov 2025 | Engine | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_TRA046_R5 Apr 2025 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY039_TSB_R2 Nov 2024 | Engine | TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY039_TSB_R1 Aug 2024 | Engine | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_TRA046_R4 May 2024 | Power Train | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. | |
| TSB_TRA046_R3 Nov 2022 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. | |
| TSB_ENG219_R1 Sep 2022 | Electrical System | TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval... | |
| WTY026_TSB_R1 Sep 2022 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY026_TSB Jul 2022 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicles listed in the table below, for... | |
| WTY026_OWNR_VG Apr 2022 | Engine And Engine Cooling | WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage for repairs that may be necessary to address an Oil Pressure Switch leak in 2014-2016 MY Cadenza vehicles equipped with 3.3L... | |
| WTY026_REIMB_VG Apr 2022 | Engine And Engine Cooling | WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form for 14-16 MY Cadenza customers which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension... | |
| WTY026_DP Apr 2022 | Engine And Engine Cooling | WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY026. | |
| WTY026_DPSM Apr 2022 | Engine And Engine Cooling | WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers of the warranty extension program for WTY026. | |
| WTY026_QA Apr 2022 | Engine And Engine Cooling | WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY026). | |
| TSB_CHA084_R8 Oct 2021 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_BOD055_R1 Sep 2021 | Exterior Lighting | TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS704 Aug 2021 | Forward Collision Avoidance | PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist... | |
| TSB_CHA084_R7 Mar 2021 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_CHA084_R6 Nov 2020 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_CHA084_R5 Nov 2020 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS663 Oct 2020 | Electrical System | PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled operation of Multi-Function Camera (MFC) on some Kia vehicles. | |
| PS675 Aug 2020 | Service Brakes | PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. | |
| TSB_ENG219 Jul 2020 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service Interval Reminder" feature available on most Kia vehicles. | |
| TSB_TRA046_R1 Apr 2020 | Power Train | TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. | |
| TSB_CHA091_R2 Apr 2020 | Steering | TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. | |
| TSB_ELE148 Jan 2020 | Exterior Lighting | TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. | |
| TSB_CHA091_R1 Jan 2020 | Steering | TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. | |
| TSBCHA084_R4 Nov 2019 | Equipment Adaptive/Mobility | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor,... | |
| TSBCHA084_R3 Oct 2019 | Steering | TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS)... | |
| WTY013_OWNR_VG May 2019 | Steering | OWNER LETTER: Dear Kia Cadenza Owner: Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. | |
| WTY013_REIMB_VG May 2019 | Steering | REQUEST FOR REIMBURSEMENT FORM 2014 MY Cadenza Vehicles Motor Driven Power Steering (MDPS) Flexible Coupling Warranty Extension Program (WTY013) - If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain... | |
| WTY013_DP Apr 2019 | Steering | Attention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of vehicles listed below for the Motor Driven Power Steering (MDPS) Flexible Coupling from 5-years/60,000-miles to 10-years/unlimited-miles, starting... | |
| WTY013_DPSM Apr 2019 | Steering | Attention: All Kia Parts & Service Managers - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of vehicles listed below for the Motor Driven Power Steering (MDPS) Flexible Coupling from 5-years/60,000-miles to... | |
| WTY013_QA Apr 2019 | Steering | Q & A: 2012-2013 MY SOUL AND 2014 MY CADENZA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING KIA NEW VEHICLE LIMITED WARRANTY EXTENSION PROGRAM | |
| TSBCHA074_R2 Apr 2019 | Steering | TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin is issued to provide information about the replacement of the flexible coupling in the MDPS motor of some vehicles which might experience a âÂÂknockâ noise originating from the MDPS, when moving the steering wheel... | |
| TSBENG083_R1 Jan 2019 | Fuel System | TSB: SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information. This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. | |
| TSBCHA091 Nov 2018 | Steering | TSB: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. | |
| PS320_R1 Oct 2018 | Fuel System | PITSTOP: ROUGH IDLE AFTER COLD START ON 3.3L GDI ENGINE - When addressing a customer complaint of rough idle, which occurs only on the first start of the day and lasts for 30-45 seconds, check for the possibility of poor injector performance in a particular cylinder. | |
| PS464_R2 Jul 2018 | Lane Departure | PITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? | |
| PS539 Mar 2018 | Engine And Engine Cooling | PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine. | |
| TSBELE091R3 Nov 2017 | Electrical System | TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. | |
| PS474 Jun 2017 | Electrical System | PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS. | |
| PS496 Jun 2017 | Equipment Adaptive/Mobility | PITSTOP: CUSTOMER TIP: ACCELERATOR PEDAL FUNCTION/DESCRIPTION - On all K900 (KH), Cadenza (VG, YG), and Optima (JF, JFa, JF-HEV, JF-PHEV) vehicles, the accelerator pedal features a small detent with a spring to provide increased resistance to help avoid unnecessary fuel... | |
| PS493 Mar 2017 | Equipment | TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. | |
| TSB-GEN085R1 Jan 2017 | Equipment | TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? | |
| PS469 Jan 2017 | Engine And Engine Cooling | PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a... | |
| TSB-GEN085 Nov 2016 | Equipment Adaptive/Mobility | TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. | |
| TSB-TRA055 Oct 2016 | Equipment | TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. |
Showing 60 of 112 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 8 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Kia Cadenza →