Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Power train
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
| EA19001 opened Apr 2019 | closed Sep 2024 | Air Bags | Electrical overstress - led to recall 20V024 The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V858000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022... | Normally free |
| 17V305000 | Engine | Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. | Normally free |
| 15V121000 | Engine And Engine Cooling | American Honda Motor Co. (Honda) is recalling certain model year 2014 Accord L4 vehicles manufactured July 29, 2014, to July 31, 2014, 2015 Accord L4 vehicles manufactured August 14, 2014, to January 30, 2015, and 2015... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015091 2015-02-27 | Engine | 6 | On certain vehicles, during assembly, some of the connecting rod bolts may not have been torqued to the correct specification. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A18-072 Oct 2019 | Power Train | Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque converter during extend off periods. | |
| AAHM09242019 Sep 2019 | Power Train | Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were... | |
| AAHM06262019 Jun 2019 | Suspension | Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were... | |
| A19050B May 2019 | Steering | ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. | |
| AHL03202019 Mar 2019 | Steering | Dealer Message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were... |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A19-019 Feb 2019 | Engine | Service Bulletin - There is a knocking or clicking from the engine during cold startup. The check valve in the cam chain tensioner is worn, allowing oil pressure to leak internally and the cam chain to lose tension after engine is turned off. | |
| AHL12192018901 Dec 2018 | Structure | "Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were... | |
| A18-123 Nov 2018 | Equipment | Servicenews Article - Any customers complaining about these issues when their iPhone running iOS 12 is connected to the vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher screen for HondaLink flickers or goes blank. | |
| A18030D Sep 2018 | Tires | Servicenews Article - If the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires is the Continental CrossContact? LX, size 225/65R17 (P/N 42751-CTL-010, DOT ID CN5L). | |
| A18090F Sep 2018 | Electrical System | Servicenews article - Are any customers complaining about any of the following issues between their iPhone running iOS 12 when it's connected to their vehicle? ? You can't view or listen to videos, music, etc., when using a HDMI output. ? | |
| AHL09212018901 Sep 2018 | Suspension | Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were... | |
| A15-046 Sep 2018 | Power Train | Service bulletin - Some customers have reported feeling one or more different vibrations felt primarily through the driver?s seat. The identified vibrations may occur under these conditions: ? Driving Mode 1: While stopped with vehicle in gear. ? | |
| A18-072 Jul 2018 | Engine | Service bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of torque converter during extend off periods. | |
| AHL06252018901 Jun 2018 | Engine And Engine Cooling | Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 ?Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were... | |
| A18-058 Jun 2018 | Air Bags | Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only. | |
| AHL06122018901 Jun 2018 | Suspension | Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 ?Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were... | |
| A16-063 Apr 2018 | Latches/Locks/Linkages | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. | |
| A18030D Mar 2018 | Tires | Servicenews article - If you get a vehicle coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires (DOT ID CN5L) are the Continental CrossContact? LX, size 225/65R17. | |
| A15-046 Feb 2018 | Suspension | Service bulletin - Some customers have reported feeling one or more different vibrations felt primarily through the driver?s seat. The identified vibrations may occur under these conditions: ? Driving Mode 1: While stopped with vehicle in gear. ? | |
| ATS180201 Feb 2018 | Tires | Tech line summary article - If you get any vehicles coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. The original tires (CN5L) were made in France and have a 1-ply sidewall construction. | |
| A16-063 Jan 2018 | Latches/Locks/Linkages | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. | |
| A18010F Jan 2018 | Engine | Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short rattle at startup. | |
| APaS01032018904 Jan 2018 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11272017907 Nov 2017 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11102017902 Nov 2017 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| A17-063 Sep 2017 | Engine | Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification. | |
| A13050I Aug 2017 | Fuel System | Service bulletin - A fuel or engine-type smell may come from the climate control unit while driving or at idle. The PCV hose may allow the smell to permeate the rubber. | |
| A15060D Aug 2017 | Steering | Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. | |
| ATS160717 Aug 2017 | Engine | Tech line summary article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short rattle at startup. | |
| ATS160717 Mar 2017 | Engine | TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| ATS170205 Feb 2017 | Electrical System | TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS. | |
| (KC0,1) CUSTOMER Jan 2017 | Power Train | EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS. | |
| (KC0,1) CUSTOMER Dec 2016 | Electrical System | CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE. | |
| PUD - 2015-16 CR Dec 2016 | Electrical System | CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP. | |
| A16-104 Dec 2016 | Seats | SERVICE BULLETIN - WHEN THE RIGHT REAR SEAT RELEASE LEVER IS PULLED, THE SEAT BOTTOM IS SLOW TO FLIP UP, CAUSING THE REAR SEAT TO NOT FOLD CORRECTLY. THE RIGHT REAR LOWER SEAT BRACKET IS BINDING. | |
| ATS160717 Nov 2016 | Engine | TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| A15070C Nov 2016 | Equipment | Servicenews article - HFL Microphone Concern? Don?t Replace the Front Individual Map Light Assembly - the Bluetooth® HandsFreeLink® (HFL) and HFL microphone are built into the audio unit/audio-navigation unit. | |
| ATS160717 Oct 2016 | Engine | "TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| A16076 Sep 2016 | Equipment Adaptive/Mobility | SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED. THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET. | |
| A16053 Sep 2016 | Power Train | SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS AND EVENTUALLY SETTING DTC P1890 (CVT SPEED CONTROL SYSTEM). | |
| A16057 Sep 2016 | Power Train | "SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS, AND EVENTUALLY SET DTC P1890 (CVT SPEED CONTROL SYSTEM). | |
| PUD - 2015-16 CR Sep 2016 | Power Train | CUSTOMER LETTER - UNDER CERTAIN DRIVING CONDITIONS, THE SOFTWARE IN THE PCM CAUSES A LOW PRESSURE PROBLEM IN THE CVT. THIS MAY ALLOW THE BELT IN THE CVT TO SLIP. IF THE BELT SLIPS, YOU MAY SEE A SURGE IN RPM WHEN DRIVING AT HIGHWAY SPEEDS. | |
| A16063 Aug 2016 | Structure | SERVICE BULLETIN - THE POWER TAILGATE WONT OPEN IN TEMPERATURES NEAR FREEZING OR COLDER, BUT WILL OPEN IN WARMER TEMPERATURES. THE CAUSE IS THE POWER TAILGATE OUTER HANDLE SWITCH DOESNT WORK IN COLD WEATHER. | |
| AER16020A Aug 2016 | Fuel System | 2014-2016 Accord & CR-V Leak from Fuel Pump Connection American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| A16057 Aug 2016 | Electrical System | SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS, AND EVENTUALLY SET DTC P1890 (CVT SPEED CONTROL SYSTEM). | |
| ACA08032016902 Aug 2016 | Power Train | DEALER MESSAGE - TODAY, AUGUST 3, 2016, AMERICAN HONDA MOTOR, CO., INC. IS ANNOUNCING A PRODUCT UPDATE FOR MODEL YEAR 2015-16 HONDA ACCORD AND CR-V VEHICLES TO ADDRESS INCORRECT CVT OPERATION AND DTC P1890. | |
| ATS160717 Jul 2016 | Engine | TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| A16070C Jul 2016 | Power Train | SERVICENEWS ARTICLE - DURING CVT REPLACEMENT, MAKE SURE YOU FILL THE REPLACEMENT CVT TO THE PROPER FLUID LEVEL WITH HONDA GENUINE HCF-2. IF YOU DONT, YOU COULD WIND UP WITH TRANSMISSION FAILURE AND A COMEBACK. | |
| DEN-K3Q5J-06 May 2016 | Air Bags | THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. | |
| 15-046 Mar 2016 | Power Train | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| A-PAS-03292016-9 Mar 2016 | Fuel System | DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 ACCORDS & CR-VS WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. | |
| Fuel Leak Mar 2016 | Fuel System | American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| SB15046 ver5 Mar 2016 | Engine And Engine Cooling | Vibration While Driving and/or Stopped in Gear - Supersedes 15-046 Dated March 22, 2016 to revise the finformation marked in yellow | |
| A15-046 Mar 2016 | Service Brakes | "SERVICE BULLETIN - SOME CUSTOMERS HAVE REPORTED FEELING ONE OR MORE DIFFERENT VIBRATIONS FELT PRIMARILY THROUGH THE DRIVERS SEAT. THE IDENTIFIED VIBRATIONS MAY OCCUR UNDER THESE CONDITIONS: DRIVING MODE 1: WHILE STOPPED WITH VEHICLE IN GEAR. | |
| A-HNS-03252016-3 Mar 2016 | Air Bags | "DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| SB15046 Mar 2016 | Engine And Engine Cooling | Vibration While Driving and/or Stopped in Gear Supersedes 15-046, Dated December 2, 2015 See Revision Summary | |
| A16-011 Mar 2016 | Engine | SERVICE BULLETIN - THERE IS CORROSION BETWEEN THE ENGINE WIRE HARNESS AND THE CKP SENSOR CONNECTOR, WHICH MAY RESULT IN MIL ILLUMINATION WITH DTC P0335 (CKP SENSOR NO SIGNAL) AND OR P0339 (CKP SENSOR CIRCUIT INTERMITTENT INTERRUPTION). | |
| A-HNS-03182016-3 Mar 2016 | Air Bags | "DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| SB16011 Mar 2016 | Engine And Engine Cooling | MIL Comes on with DTC P0335 AND/OR P0339 | |
| 16-015 Mar 2016 | Equipment | SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
Showing 60 of 109 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda CR-V →