Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Fuel system
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA19001 opened Apr 2019 | closed Sep 2024 | Air Bags | Electrical overstress - led to recall 20V024 The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V858000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022... | Normally free |
| 17V305000 | Engine | Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. | Normally free |
| 15V714000 | Air Bags | American Honda Motor Company, Inc. (Honda) is recalling certain model year 2016 CR-V vehicles manufactured October 12, 2015, to October 19, 2015. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015513 2015-10-29 | Airbag | 17 | On certain vehicles, the airbag inflator contained in the driver frontal airbag module may have been improperly stamped and/or contains a defect in the material used to manufacture the airbag inflator's metal housing, which, in the event... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| APaS01242020902 Jan 2020 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| APaS01072020908 Jan 2020 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| APaS12022019902 Dec 2019 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| APaS11142019903 Nov 2019 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| APaS10282019903 Oct 2019 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A18-072 Oct 2019 | Power Train | Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque converter during extend off periods. | |
| APaS10092019903 Oct 2019 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| APaS09252019904 Sep 2019 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| APaS09092019901 Sep 2019 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| APaS08272019901 Aug 2019 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. | |
| A19050B May 2019 | Steering | ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. | |
| A19-019 Feb 2019 | Engine | Service Bulletin - There is a knocking or clicking from the engine during cold startup. The check valve in the cam chain tensioner is worn, allowing oil pressure to leak internally and the cam chain to lose tension after engine is turned off. | |
| A18-123 Nov 2018 | Equipment | Servicenews Article - Any customers complaining about these issues when their iPhone running iOS 12 is connected to the vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher screen for HondaLink flickers or goes blank. | |
| A18030D Sep 2018 | Tires | Servicenews Article - If the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires is the Continental CrossContact? LX, size 225/65R17 (P/N 42751-CTL-010, DOT ID CN5L). | |
| A18090F Sep 2018 | Electrical System | Servicenews article - Are any customers complaining about any of the following issues between their iPhone running iOS 12 when it's connected to their vehicle? ? You can't view or listen to videos, music, etc., when using a HDMI output. ? | |
| A18-072 Jul 2018 | Engine | Service bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of torque converter during extend off periods. | |
| A18-058 Jun 2018 | Air Bags | Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only. | |
| A16-063 Apr 2018 | Latches/Locks/Linkages | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. | |
| A18030D Mar 2018 | Tires | Servicenews article - If you get a vehicle coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. One of the original equipment tires (DOT ID CN5L) are the Continental CrossContact? LX, size 225/65R17. | |
| ATS180201 Feb 2018 | Tires | Tech line summary article - If you get any vehicles coming in because the Low Tire Pressure/TPMS indicator is on after a recent tire replacement, the issue could be a mismatched tire. The original tires (CN5L) were made in France and have a 1-ply sidewall construction. | |
| A16-063 Jan 2018 | Latches/Locks/Linkages | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. | |
| A18010F Jan 2018 | Engine | Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short rattle at startup. | |
| APaS01032018904 Jan 2018 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11272017907 Nov 2017 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11102017902 Nov 2017 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| A17-063 Sep 2017 | Engine | Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification. | |
| A13050I Aug 2017 | Fuel System | Service bulletin - A fuel or engine-type smell may come from the climate control unit while driving or at idle. The PCV hose may allow the smell to permeate the rubber. | |
| A15060D Aug 2017 | Steering | Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. | |
| ATS160717 Aug 2017 | Engine | Tech line summary article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short rattle at startup. | |
| ATS160717 Mar 2017 | Engine | TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| ATS170205 Feb 2017 | Electrical System | TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS. | |
| (KC0,1) CUSTOMER Jan 2017 | Electrical System | EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS. | |
| (KC0,1) CUSTOMER Dec 2016 | Power Train | CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE. | |
| PUD - 2015-16 CR Dec 2016 | Electrical System | CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP. | |
| A16-104 Dec 2016 | Seats | SERVICE BULLETIN - WHEN THE RIGHT REAR SEAT RELEASE LEVER IS PULLED, THE SEAT BOTTOM IS SLOW TO FLIP UP, CAUSING THE REAR SEAT TO NOT FOLD CORRECTLY. THE RIGHT REAR LOWER SEAT BRACKET IS BINDING. | |
| ATS160717 Nov 2016 | Engine | TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| A15070C Nov 2016 | Equipment | Servicenews article - HFL Microphone Concern? Don?t Replace the Front Individual Map Light Assembly - the Bluetooth® HandsFreeLink® (HFL) and HFL microphone are built into the audio unit/audio-navigation unit. | |
| ATS160717 Oct 2016 | Engine | "TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| A16076 Sep 2016 | Equipment Adaptive/Mobility | SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED. THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET. | |
| A16053 Sep 2016 | Power Train | SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS AND EVENTUALLY SETTING DTC P1890 (CVT SPEED CONTROL SYSTEM). | |
| PUD - 2015-16 CR Sep 2016 | Power Train | CUSTOMER LETTER - UNDER CERTAIN DRIVING CONDITIONS, THE SOFTWARE IN THE PCM CAUSES A LOW PRESSURE PROBLEM IN THE CVT. THIS MAY ALLOW THE BELT IN THE CVT TO SLIP. IF THE BELT SLIPS, YOU MAY SEE A SURGE IN RPM WHEN DRIVING AT HIGHWAY SPEEDS. | |
| A15086 Aug 2016 | Equipment | SERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. | |
| AER16020A Aug 2016 | Fuel System | 2014-2016 Accord & CR-V Leak from Fuel Pump Connection American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| A16053 Aug 2016 | Power Train | SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS, EVENTUALLY SETTING DTC P1890 (CVT SPEED CONTROL SYSTEM). | |
| ACA08032016902 Aug 2016 | Power Train | DEALER MESSAGE - TODAY, AUGUST 3, 2016, AMERICAN HONDA MOTOR, CO., INC. IS ANNOUNCING A PRODUCT UPDATE FOR MODEL YEAR 2015-16 HONDA ACCORD AND CR-V VEHICLES TO ADDRESS INCORRECT CVT OPERATION AND DTC P1890. | |
| ATS160717 Jul 2016 | Engine | TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHATS HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISNT HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT RATTLE AT STARTUP. | |
| A16070C Jul 2016 | Power Train | SERVICENEWS ARTICLE - DURING CVT REPLACEMENT, MAKE SURE YOU FILL THE REPLACEMENT CVT TO THE PROPER FLUID LEVEL WITH HONDA GENUINE HCF-2. IF YOU DONT, YOU COULD WIND UP WITH TRANSMISSION FAILURE AND A COMEBACK. | |
| DEN-K3Q5J-06 May 2016 | Air Bags | THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. | |
| 03286 Mar 2016 | Equipment | Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info. | |
| 032871 Mar 2016 | Equipment | Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info. | |
| A-PAS-03292016-9 Mar 2016 | Fuel System | DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 ACCORDS & CR-VS WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. | |
| Fuel Leak Mar 2016 | Fuel System | American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. | |
| A16-011 Mar 2016 | Engine | SERVICE BULLETIN - THERE IS CORROSION BETWEEN THE ENGINE WIRE HARNESS AND THE CKP SENSOR CONNECTOR, WHICH MAY RESULT IN MIL ILLUMINATION WITH DTC P0335 (CKP SENSOR NO SIGNAL) AND OR P0339 (CKP SENSOR CIRCUIT INTERMITTENT INTERRUPTION). | |
| SB16011 Mar 2016 | Engine And Engine Cooling | MIL Comes on with DTC P0335 AND/OR P0339 | |
| 16-015 Mar 2016 | Equipment | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| A16-015 Mar 2016 | Seats | SERVICE BULLETIN - THE DRIVERS SEAT BOTTOM COVER IS NOT HEMMED AND APPEARS UNFINISHED. | |
| SB16015 Mar 2016 | Equipment | Driver's Seat Bottom Cover material looks unfinished | |
| A16020D Mar 2016 | Visibility | Fog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles | |
| 16-023 Mar 2016 | Electrical System | Rattling or Ticking From Center Panel While Driving There is a rattling or ticking coming from the center panel while driving. The center panel is vibrating or rubbing against the center display visor. | |
| AER16020A Mar 2016 | Fuel System | ENGINEERING REQUEST FOR INVESTIGATION - PLEASE CALL HONDA TO DISCUSS ANY FUEL LEAKS FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. |
Showing 60 of 75 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda CR-V →