EPA economy
Not rated (heavy-duty)
Fault profile
Every federal complaint on this vehicle, grouped by component family.
Complaints are owner-reported and not verified by the agency.
Known issues
The largest complaint clusters, with common replacement parts for each.
Power train
63 complaints1 fire report7 crash reports
"Grid heater nut/bolt detached and entered engine, causing catastrophic internal failure and total engine loss while driving...."- from a federal complaint filed against this model
Common replacement parts
Transmission Oil Cooler
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Automatic Transmission Assembly
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Manual Transmission Assembly
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Engine & cooling
60 complaints1 fire report
"Grid heater nut/bolt detached and entered engine, causing catastrophic internal failure and total engine loss while driving...."- from a federal complaint filed against this model
Common replacement parts
Complete Engine Assembly
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Cylinder Head
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Head Gasket Set
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Steering
43 complaints
"Drag link issue led to not being able to get an alignment, dealership and RAM support refused to fix it, as it was completed but they did not do it correctly the first time and it is dangerous..."- from a federal complaint filed against this model
Common replacement parts
Steering Rack and Pinion
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Power Steering Pump
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Power Steering Hose
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Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ25003 opened Jul 2025 | OPEN | Power Train | Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) |
| EA19004 opened Dec 2019 | closed Nov 2025 | Steering | Steering loss due to linkage separation On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). Â The |
| PE18016 opened Dec 2018 | closed Dec 2019 | Steering | Steering loss due to linkage separation - led to recall 19V021000 On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging |
Recall campaigns
Recall repairs are performed free of charge at any franchised dealer.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V010000 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing d | Free at dealer |
| 21V632000 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag i | Free at dealer |
| 19V347000 | Latches/Locks/Linkages | Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 35 | Free at dealer |
| 19V021000 | Steering | Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. | Free at dealer |
| 18V486000 | Structure | Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may | Free at dealer |
| 18V332000 | Vehicle Speed Control | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and | Free at dealer |
| 17V824000 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https | Free at dealer |
| 17V821000 | Power Train | Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and | Free at dealer |
| 17V562000 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pum | Free at dealer |
| 17V499000 | Wheels | Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of | Free at dealer |
| 17V302000 | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll | Free at dealer |
| 15V592000 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. | Free at dealer |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Run the VIN against open recalls before you negotiate.This vehicle has 12 recall campaigns on file. Every one is a free repair at a franchised dealer, but only if it has been done; an unrepaired recall is a bargaining chip, not a deal-breaker.
- Ask for the service history in writing, then read it against this page.The complaint families above are where this vehicle fails. A history with repeated repairs in exactly those systems tells you the car had the problem; a history with none of them tells you it may not have been fixed yet.
Every part on this vehicle
Filtered to this vehicle's configuration. Each link opens a live eBay search.
Brakes
| Front Brake Pads | Buy it now on eBay | |
| Rear Brake Pads | Rear discs; economy cars may use drums/shoes instead | Buy it now on eBay |
| Brake Shoes | Rear drum brake vehicles only | Buy it now on eBay |
| Front Brake Rotors | Buy it now on eBay | |
| Rear Brake Rotors | Buy it now on eBay | |
| Brake Drums | Rear drum brake vehicles only | Buy it now on eBay |
| Front Brake Caliper | Buy it now on eBay | |
| Rear Brake Caliper | Buy it now on eBay | |
| Brake Master Cylinder | Buy it now on eBay | |
| Brake Booster | EVs use electronic boost; vacuum boosters are combustion-era | Buy it now on eBay |
| Brake Hose | Buy it now on eBay | |
| Brake Hardware Kit | Buy it now on eBay | |
| ABS Control Module | ABS became widespread early 1990s; standard by 2012 | Buy it now on eBay |
| ABS Wheel Speed Sensor | Buy it now on eBay | |
| Brake Fluid Reservoir | Buy it now on eBay | |
| Brake Pedal Pad | Mostly universal fitment | Buy it now on eBay |
Suspension
| Front Struts | Buy it now on eBay | |
| Rear Shocks | Buy it now on eBay | |
| Strut Mount | Buy it now on eBay | |
| Coil Springs | Buy it now on eBay | |
| Leaf Springs | Trucks and older RWD vehicles | Buy it now on eBay |
| Upper Control Arm | Buy it now on eBay | |
| Lower Control Arm | Buy it now on eBay | |
| Control Arm Bushings | Buy it now on eBay | |
| Ball Joint | Buy it now on eBay | |
| Sway Bar Links | Buy it now on eBay | |
| Sway Bar Bushings | Buy it now on eBay | |
| Sway Bar | Buy it now on eBay | |
| Front Wheel Hub Bearing Assembly | Buy it now on eBay | |
| Rear Wheel Hub Bearing Assembly | Buy it now on eBay | |
| Trailing Arm | Buy it now on eBay | |
| Air Suspension Compressor | Luxury/SUV trims only | Buy it now on eBay |
| Air Suspension Spring | Luxury/SUV trims only | Buy it now on eBay |
| Camber Alignment Kit | Buy it now on eBay | |
| Coilover Kit | Aftermarket performance upgrade rather than OE replacement | Buy it now on eBay |
Steering
| Steering Rack and Pinion | Buy it now on eBay | |
| Electric Power Steering Motor | EPS-equipped vehicles | Buy it now on eBay |
| Inner Tie Rod | Buy it now on eBay | |
| Outer Tie Rod End | Buy it now on eBay | |
| Steering Column | Buy it now on eBay | |
| Steering Wheel | Buy it now on eBay | |
| Clock Spring | Airbag-era vehicles; spiral cable behind wheel | Buy it now on eBay |
Engine
| Complete Engine Assembly | Buy it now on eBay | |
| Cylinder Head | Buy it now on eBay | |
| Head Gasket Set | Buy it now on eBay | |
| Valve Cover | Buy it now on eBay | |
| Valve Cover Gasket | Buy it now on eBay | |
| Timing Belt Kit | Engine-specific: belt vs chain varies by engine not model year | Buy it now on eBay |
| Timing Chain Kit | Engine-specific: belt vs chain varies by engine not model year | Buy it now on eBay |
| Timing Cover | Buy it now on eBay | |
| Camshaft | Buy it now on eBay | |
| Crankshaft | Buy it now on eBay | |
| Piston Set | Buy it now on eBay | |
| Connecting Rod | Buy it now on eBay | |
| Oil Pan | Buy it now on eBay | |
| Oil Pan Gasket | Buy it now on eBay | |
| Oil Pump | Buy it now on eBay | |
| Oil Filter | Buy it now on eBay | |
| Oil Cooler | Buy it now on eBay | |
| Engine Mount | EVs have motor mounts; keyword still works | Buy it now on eBay |
| Harmonic Balancer | Buy it now on eBay | |
| Flexplate | Buy it now on eBay | |
| Intake Manifold | Buy it now on eBay | |
| Intake Manifold Gasket | Buy it now on eBay | |
| Exhaust Manifold | Buy it now on eBay | |
| Valve Springs | Buy it now on eBay | |
| Rocker Arms | Buy it now on eBay | |
| Valve Lifters | Buy it now on eBay | |
| PCV Valve | Buy it now on eBay | |
| Serpentine Belt | Pre-1985 vehicles often use multiple V-belts | Buy it now on eBay |
| Belt Tensioner | Buy it now on eBay | |
| Idler Pulley | Buy it now on eBay | |
| Turbocharger | Turbo-equipped engines only | Buy it now on eBay |
| Intercooler | Turbo-equipped engines only | Buy it now on eBay |
| Engine Splash Shield | Buy it now on eBay | |
| Engine Air Filter | Buy it now on eBay | |
| Air Intake Box | Buy it now on eBay | |
| Oil Filler Cap | Buy it now on eBay | |
| Engine Oil Dipstick | Buy it now on eBay |
Engine Management
| Engine Control Module | Often VIN-programmed; note on page | Buy it now on eBay |
| Mass Air Flow Sensor | Buy it now on eBay | |
| MAP Sensor | Buy it now on eBay | |
| Throttle Body | Buy it now on eBay | |
| Throttle Position Sensor | Buy it now on eBay | |
| Upstream Oxygen Sensor | Buy it now on eBay | |
| Downstream Oxygen Sensor | Post-cat sensor arrived with OBD-II in 1996 | Buy it now on eBay |
| Coolant Temperature Sensor | Buy it now on eBay | |
| Oil Pressure Sensor | Buy it now on eBay | |
| Knock Sensor | Buy it now on eBay | |
| Camshaft Position Sensor | Buy it now on eBay | |
| Crankshaft Position Sensor | Buy it now on eBay | |
| Vehicle Speed Sensor | Buy it now on eBay |
Ignition
| Spark Plugs | Buy it now on eBay | |
| Ignition Coil | Buy it now on eBay | |
| Ignition Switch | Buy it now on eBay | |
| Push Button Start Switch | Buy it now on eBay |
Cooling
| Radiator | Buy it now on eBay | |
| Radiator Cap | Buy it now on eBay | |
| Radiator Cooling Fan | Buy it now on eBay | |
| Water Pump | Buy it now on eBay | |
| Thermostat | Buy it now on eBay | |
| Thermostat Housing | Buy it now on eBay | |
| Upper Radiator Hose | Buy it now on eBay | |
| Lower Radiator Hose | Buy it now on eBay | |
| Heater Hose | Buy it now on eBay | |
| Heater Core | Buy it now on eBay | |
| Coolant Reservoir | EVs have coolant loops for battery/electronics | Buy it now on eBay |
| Radiator Support | Buy it now on eBay | |
| Transmission Oil Cooler | Buy it now on eBay |
Fuel System
| Fuel Pump | Buy it now on eBay | |
| Fuel Pump Module Assembly | In-tank module with sender | Buy it now on eBay |
| Fuel Filter | Buy it now on eBay | |
| Fuel Injectors | Buy it now on eBay | |
| Fuel Rail | Buy it now on eBay | |
| Fuel Tank | Buy it now on eBay | |
| Gas Cap | Capless fillers on many vehicles after ~2010 | Buy it now on eBay |
| Fuel Filler Neck | Buy it now on eBay | |
| Fuel Pressure Regulator | Buy it now on eBay | |
| Fuel Level Sending Unit | Buy it now on eBay | |
| High Pressure Fuel Pump | Gasoline direct injection engines | Buy it now on eBay |
| EVAP Purge Valve | Buy it now on eBay | |
| EVAP Charcoal Canister | Buy it now on eBay |
Exhaust
| Catalytic Converter | eBay requires EPA-compliant units; CARB-only rules for CA/NY/CO vehicles - flag on page | Buy it now on eBay |
| Muffler | Buy it now on eBay | |
| Exhaust Resonator | Buy it now on eBay | |
| Exhaust Pipe | Buy it now on eBay | |
| Exhaust Flex Pipe | Buy it now on eBay | |
| Exhaust Gasket Set | Buy it now on eBay | |
| Exhaust Hanger | Largely universal rubber hangers | Buy it now on eBay |
| Exhaust Heat Shield | Buy it now on eBay | |
| EGR Valve | Buy it now on eBay | |
| Secondary Air Injection Pump | Buy it now on eBay | |
| Exhaust Tip | Accessory; sized by pipe diameter not vehicle | Buy it now on eBay |
Drivetrain
| Automatic Transmission Assembly | Buy it now on eBay | |
| Torque Converter | Buy it now on eBay | |
| Transmission Rebuild Kit | Buy it now on eBay | |
| Transmission Mount | Buy it now on eBay | |
| Transmission Oil Pan | Buy it now on eBay | |
| Transmission Filter Kit | Buy it now on eBay | |
| Shift Solenoid | Buy it now on eBay | |
| Transmission Control Module | Buy it now on eBay | |
| Shifter Cable | Buy it now on eBay | |
| Shift Knob | Mostly universal threads | Buy it now on eBay |
| Front CV Axle | Buy it now on eBay | |
| Rear CV Axle | AWD/RWD independent-rear vehicles | Buy it now on eBay |
| CV Boot Kit | Buy it now on eBay | |
| Driveshaft | RWD/AWD vehicles | Buy it now on eBay |
| Universal Joint | Buy it now on eBay | |
| Differential Assembly | Buy it now on eBay | |
| Differential Cover | Buy it now on eBay | |
| Transfer Case | 4WD/AWD vehicles | Buy it now on eBay |
| Axle Shaft | Buy it now on eBay | |
| Wheel Studs | Buy it now on eBay |
Electrical
| Car Battery | 12V battery; group size specific | Buy it now on eBay |
| Battery Cable | Buy it now on eBay | |
| Battery Tray | Buy it now on eBay | |
| Alternator | Hybrids/EVs use DC-DC converters instead | Buy it now on eBay |
| Starter Motor | Buy it now on eBay | |
| Fuse Box | Buy it now on eBay | |
| Relay | Standardized ISO relays | Buy it now on eBay |
| Engine Wiring Harness | Buy it now on eBay | |
| Body Control Module | Buy it now on eBay | |
| Instrument Cluster | Mileage-programmed; note on page | Buy it now on eBay |
| Horn | Largely universal | Buy it now on eBay |
| Power Window Motor | Buy it now on eBay | |
| Power Window Switch | Buy it now on eBay | |
| Door Lock Actuator | Buy it now on eBay | |
| Key Fob Remote | Buy it now on eBay | |
| Backup Camera | Mandatory on new US vehicles from May 2018 | Buy it now on eBay |
| Parking Assist Sensor | Buy it now on eBay | |
| 12V Power Outlet | Buy it now on eBay | |
| Ground Strap | Buy it now on eBay | |
| Trailer Wiring Harness | Buy it now on eBay |
HVAC
| AC Compressor | Buy it now on eBay | |
| AC Condenser | Buy it now on eBay | |
| AC Evaporator | Buy it now on eBay | |
| AC Expansion Valve | Buy it now on eBay | |
| AC Receiver Drier | Buy it now on eBay | |
| AC Hose Assembly | Buy it now on eBay | |
| Blower Motor | Buy it now on eBay | |
| Blower Motor Resistor | Buy it now on eBay | |
| Heater Control Valve | Buy it now on eBay | |
| Climate Control Module | Buy it now on eBay | |
| Cabin Air Filter | Rare before late 1990s | Buy it now on eBay |
| AC Pressure Switch | Buy it now on eBay |
Lighting
| Headlight Assembly | Buy it now on eBay | |
| Headlight Bulbs | Bulb size specific; model keyword still standard search | Buy it now on eBay |
| Tail Light Assembly | Buy it now on eBay | |
| Fog Light Assembly | Buy it now on eBay | |
| Turn Signal Assembly | Buy it now on eBay | |
| Side Marker Light | Buy it now on eBay | |
| Third Brake Light | Mandatory on US cars from 1986 | Buy it now on eBay |
| License Plate Light | Buy it now on eBay | |
| Dome Light Assembly | Buy it now on eBay | |
| Headlight Switch | Buy it now on eBay |
Body
| Hood | Buy it now on eBay | |
| Front Fender | Buy it now on eBay | |
| Front Bumper Cover | Buy it now on eBay | |
| Rear Bumper Cover | Buy it now on eBay | |
| Bumper Reinforcement Bar | Buy it now on eBay | |
| Grille | Buy it now on eBay | |
| Side Mirror | Buy it now on eBay | |
| Mirror Glass | Buy it now on eBay | |
| Exterior Door Handle | Buy it now on eBay | |
| Door Hinge | Buy it now on eBay | |
| Hood Latch | Buy it now on eBay | |
| Hood Lift Struts | Buy it now on eBay | |
| Trunk Lid | Buy it now on eBay | |
| Liftgate | SUVs/hatchbacks | Buy it now on eBay |
| Liftgate Struts | Buy it now on eBay | |
| Tailgate | Pickups | Buy it now on eBay |
| Tailgate Handle | Pickups | Buy it now on eBay |
| Fender Liner | Buy it now on eBay | |
| Mud Flaps | Buy it now on eBay | |
| Running Boards | Trucks/SUVs | Buy it now on eBay |
| Roof Rack Cross Bars | Buy it now on eBay | |
| Rear Spoiler | Buy it now on eBay | |
| Emblem Set | Buy it now on eBay | |
| Antenna | Buy it now on eBay | |
| Rocker Panel | Rust repair staple for older vehicles | Buy it now on eBay |
| Quarter Panel | Buy it now on eBay | |
| Cowl Panel Grille | Buy it now on eBay | |
| Door Weatherstrip Seal | Buy it now on eBay |
Glass
| Windshield | Freight-heavy; local install more common but glass sells on eBay | Buy it now on eBay |
| Rear Window Glass | Buy it now on eBay | |
| Door Window Glass | Buy it now on eBay | |
| Window Regulator | Buy it now on eBay | |
| Wiper Blades | Size-specific but model search is the standard pattern | Buy it now on eBay |
| Wiper Arm | Buy it now on eBay | |
| Windshield Wiper Motor | Buy it now on eBay | |
| Windshield Washer Pump | Buy it now on eBay | |
| Washer Fluid Reservoir | Buy it now on eBay |
Interior
| Front Seat | Buy it now on eBay | |
| Seat Cover Set | Buy it now on eBay | |
| Seat Belt | Buy it now on eBay | |
| Seat Belt Buckle | Buy it now on eBay | |
| Floor Mats | Buy it now on eBay | |
| Carpet Set | Buy it now on eBay | |
| Dashboard | Buy it now on eBay | |
| Dash Cover | Buy it now on eBay | |
| Glove Box | Buy it now on eBay | |
| Center Console | Buy it now on eBay | |
| Console Lid Armrest | Buy it now on eBay | |
| Door Panel | Buy it now on eBay | |
| Headliner | Buy it now on eBay | |
| Sun Visor | Buy it now on eBay | |
| Rearview Mirror | Buy it now on eBay | |
| Radio Head Unit | OE replacement; aftermarket DIN units are their own world | Buy it now on eBay |
| Car Speakers | Sized by diameter more than vehicle | Buy it now on eBay |
| Steering Wheel Cover | Universal sizing | Buy it now on eBay |
Wheels
| Wheel Rim | Buy it now on eBay | |
| Hubcaps | Buy it now on eBay | |
| Wheel Center Caps | Buy it now on eBay | |
| TPMS Sensor | US-mandated on all new vehicles from Sept 2007 | Buy it now on eBay |
| Valve Stems | Buy it now on eBay | |
| Spare Tire Kit | Buy it now on eBay | |
| Jack Kit | Buy it now on eBay | |
| Lug Nuts | Thread/seat specific | Buy it now on eBay |
| Wheel Spacers | Bolt-pattern specific | Buy it now on eBay |
| Tires | Searched by tire size not vehicle; link the size from vehicle specs | Buy it now on eBay |