Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
Engine & cooling
Wheels
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ25003 opened Jul 2025 | OPEN | Power Train | Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year... |
| EA19004 opened Dec 2019 | closed Nov 2025 | Steering | Steering loss due to linkage separation On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). |
| PE18016 opened Dec 2018 | closed Dec 2019 | Steering | Steering loss due to linkage separation - led to recall 19V021000 On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V010000 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. | Normally free |
| 21V632000 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. | Normally free |
| 21V398000 | Wheels | Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. | Normally free |
| 19V347000 | Latches/Locks/Linkages | Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. | Normally free |
| 19V021000 | Steering | Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. | Normally free |
| 18V486000 | Structure | Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. | Normally free |
| 18V332000 | Vehicle Speed Control | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and... | Normally free |
| 17V824000 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. | Normally free |
Show 6 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 17V821000 | Power Train | Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and... | Normally free |
| 17V562000 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water... | Normally free |
| 17V499000 | Wheels | Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. | Normally free |
| 17V302000 | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. | Normally free |
| 16V495000 | Power Train | Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. | Normally free |
| 15V592000 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025013 2025-01-16 | Airbag | 1,393 | Issue: On certain trucks, the side curtain airbag inflators may be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly and metal fragments could be propelled toward vehicle... |
| 2024548 2024-08-15 | Label | 314,717 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2021511 2021-08-12 | Airbag | 43,618 | Issue: On certain trucks, the side curtain airbag inflators could be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly. |
| 2021336 2021-05-28 | Wheels | 30,899 | Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, some trucks may have had the lug nuts over-tightened during servicing. |
| 2019441 2019-08-30 | Structure | 220,317 | Issue: On certain trucks equipped with a power locking tailgate, the tailgate may open while driving. If this occurs, cargo that is not secured could fall out of the truck bed and onto the road. |
Show 13 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2019221 2019-05-10 | Structure | 63,753 | Issue: Note: This recall is superseded by recall 2019441. Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019441">recall 2019441</a> for more information. |
| 2019038 2019-01-25 | Steering | 77,994 | Issue: On certain trucks, a nut in the steering system could loosen and cause a loss of steering control. This problem affects trucks equipped with a 4x4 style steering system. |
| 2018398 2018-07-31 | Structure | 260,315 | Certain trucks equipped with a power locking tailgate may experience unintended opening of the tailgate. If this occurs while driving, unrestrained cargo could fall out of the box and create a road hazard, increasing the risk of a crash... |
| 2018269 2018-05-17 | Engine | 635,880 | On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. |
| 2018230 2018-05-03 | Accessories | 4,350 | FCA Canada has determined that some Mopar gooseneck trailer hitch ball kits may not fully seat and lock into the truck hardware as intended. |
| 2017663 2017-12-22 | Accessories | 7,391 | On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. |
| 2017659 2017-12-21 | Powertrain | 290,200 | On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. |
| 2017441 2017-09-13 | Engine | 49,697 | On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the water pump with a new one. |
| 2017250 2017-05-10 | Airbag | 216,000 | On certain vehicles equipped with Occupant Restraint Controllers (“ORC”) with roll rate sensing, under certain external conditions, a fault may be set relating to rollover sensing that will illuminate the airbag warning light and disable... |
| 2016337 2016-06-29 | Powertrain | 42 | On certain cab chassis trucks, due to a defect in the transfer case, the rear main output shaft could fracture. |
| 2016214 2016-05-12 | Accessories | 42 | *** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** Certain Mopar canvas seat covers, sold as aftermarket parts, may not be compatible with vehicles... |
| 2015421 2015-09-23 | Electrical | 3 | On certain vehicles equipped with 6.7L Cummins Diesel engines, during production, the Engine Control Module (ECM) could have been damaged and result in an internal short to ground within the ECM. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 98016 May 2024 | WARRANTY EXTENSION | Unknown Or Other | Warranty Bulletin D-24-10 (XQ1) Emission Control System Components – Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2) |
| 9100923 Sep 2026 | Electrical System | AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor(68002441AC). 2. | |
| S1203000003 REV.A Jun 2026 | Service Brakes | Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning | |
| 112906 Jun 2026 | Engine | BEARING - CRANKSHAFT THRUST and KIT | |
| S1623000028 Rev. K Jun 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S1623000028 REV.J Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.I May 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S2623000032 Apr 2026 | Structure | Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge. | |
| S1623000028 REV.H Apr 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 110604 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 110603 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 9100735 Dec 2025 | Electrical System | Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only | |
| S2503000004 Nov 2025 | Electrical System | Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies. | |
| 106241 Jul 2025 | Electrical System | LAMP - DOME | |
| 104974 Jun 2025 | Electrical System | LAMP - DOME | |
| 103774 May 2025 | Electrical System | LAMP - DOME | |
| S1625000002 REV.B Mar 2025 | Unknown Or Other | Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set | |
| 9100496 Feb 2025 | Service Brakes | "Antilock brake system Attention: Please return removed ABS modules ASAP to the supplier. Components are needed by Engineering and Production due to limited availability. | |
| S1425000019 REV.A Jan 2025 | Unknown Or Other | Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination. | |
| 102389 Dec 2024 | Power Train | SEAL - OUTPUT SHAFT | |
| 102387 Dec 2024 | Power Train | SEAL - OUTPUT SHAFT | |
| 102307 Dec 2024 | Power Train | GEAR - REACTION SUN | |
| 101232 Oct 2024 | Power Train | Plate - Planetary | |
| 67A Rev 4 Combo Jun 2024 | Engine | Emission Recall 67A D Truck Engine Calibration | |
| 67A Rev 3 Combo Jun 2024 | Engine | EMISSION RECALL 67A D Truck Engine Calibration | |
| S1625000004 REV.A May 2024 | Engine | On Board Diagnosis (OBD) Monitor Readiness Information | |
| 25-003-24 REV. A May 2024 | Unknown Or Other | "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension" | |
| 25-003-24 May 2024 | Unknown Or Other | "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension" | |
| S1408000384 Jan 2024 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| Reference67A Jan 2024 | Engine And Engine Cooling | Emission Recall 67A D Truck Engine Calibration | |
| Reference67A Nov 2023 | Engine And Engine Cooling | Emission Recall 67A - D Truck Engine Calibration | |
| 9100268 Nov 2023 | Suspension | Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. | |
| 9100229 Sep 2023 | Suspension | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 93023 Aug 2023 | Equipment | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) | |
| 93120 Aug 2023 | Equipment | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC | |
| 9100196 Jul 2023 | Equipment | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used | |
| 0901323 Jul 2023 | Engine And Engine Cooling | 6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion. | |
| 0700723 May 2023 | Engine And Engine Cooling | Water Quality When Mixed With Engine Coolant | |
| S2208000080 Apr 2023 | Electrical System | Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High | |
| S2223000063 Apr 2023 | Electrical System | Ambient Temperature Sensor Servicing. | |
| 1804823 Apr 2023 | Equipment | wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK | |
| S1408000384 Feb 2023 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| S1623000028 Rev. Jan 2023 | Visibility | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1625000003 Rev. Jan 2023 | Back Over Prevention | Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information. | |
| S2214000003 Sep 2022 | Fuel System | Guidelines For The Use Of Alternative Diesel Fuels. | |
| S2223000063 Sep 2022 | Visibility | Ambient Temperature Sensor Servicing. | |
| 9004470 Sep 2022 | Structure | CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. | |
| S2223000063 Aug 2022 | Equipment | Ambient Temperature Sensor Servicing. | |
| 3100122 Aug 2022 | Structure | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural... | |
| 85049 Aug 2022 | Unknown Or Other | COOLER - EGR | |
| 1813022REVA Jul 2022 | Fuel System | Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. | |
| 1813022 Jul 2022 | Electrical System | Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. | |
| 9004470 Jun 2022 | Trailer Hitches | CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. | |
| 1810822REVA Jun 2022 | Power Train | Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with updatedsoftware. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. | |
| 1810822 Jun 2022 | Power Train | Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with updatedsoftware. | |
| 9004470 May 2022 | Electrical System | CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. | |
| 2301716 Apr 2022 | Structure | Roof Damage Repair | |
| S2209000004 Apr 2022 | Engine And Engine Cooling | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. | |
| S1709000010 RevB Mar 2022 | Engine And Engine Cooling | Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. |
Showing 60 of 401 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Check for a TPMS light and look at each wheel rim.Bent or corroded rims and sensors that will not clear are this vehicle's wheel complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 14 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ram 3500 →