2016 Toyota Highlander

111 federal complaints (139 component records) · 2 recall campaigns on file · 218 service bulletins · 4 Canadian recalls
See all 28 model years of the Toyota Highlander →
Engine
2.7L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
20 city / 25 hwy
Federal complaints
111
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Other
21
Brakes
19
Electrical system
14
Engine & cooling
10
Air bags
10
Glass & wipers
9
Lighting
9
Tires
7
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 16 complaints01 years old: 18 complaints2 years old: 16 complaints3 years old: 22 complaints4 years old: 9 complaints5 years old: 2 complaints56 years old: 8 complaints7 years old: 4 complaints8 years old: 5 complaints9 years old: 6 complaints10 years old: 4 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 110 of 111 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 24 complaints020,000 - 40,000 miles: 21 complaints40,000 - 60,000 miles: 12 complaints40k60,000 - 80,000 miles: 6 complaints80,000 - 100,000 miles: 2 complaints80k100,000 - 120,000 miles: 0 complaints120,000 - 140,000 miles: 0 complaints120k140,000 - 160,000 miles: 0 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 65 of 111 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Brakes

19 complaint records7 crash reports
"brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Electrical system

14 complaint records1 fire report1 crash report
"THE LIFTGATE HIT MY 73 YEAR OLD MOTHER IN THE HEAD KNOCKING HER BACKWARDS WITHOUT ANY SAFETY FEATURE STOPPING OR REVERSING THE DOOR AS IT CLOSED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Engine & cooling

10 complaint records
"WHISTLING/SQUEAKING NOISE FROM ENGINE WHEN TURNED OFF AFTER DRIVING. TOOK A VIDEO AND SHOWED DEALER WHO THOUGHT IT WAS UNUSUAL BUT NO DIAGNOSIS ON MULTIPLE VISITS...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
16V775000Service Brakes, HydraulicToyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016.Normally free
16V420000EquipmentSoutheast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2021723
2021-11-24
Electrical55,683Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships.
2019428
2019-08-23
Accessories327,373Issue: On certain vehicles, the hook and loop material used to attach the carpet to its underpadding may not be flame resistant. As a result, when it is tested alone, the loop fasteners do not meet the requirements of Canadian regulations.
2017363
2017-07-20
Electrical39,189On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit.
2016518
2016-10-21
Brakes601Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 135 – Light Vehicle Brake Systems. The brake fluid level sensor may not have been connected during the manufacturing process.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
T-SB-0055-24 Rev2
Jan 2026
Unknown Or OtherSome 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-TT-0790-25
Aug 2025
Electrical SystemSome customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
T-SB-0058-23 Rev1
Jun 2025
SERVICE CAMPAIGNElectrical SystemThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-SB-0035-24 Rev2
Dec 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24 Rev2
Dec 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
Show 55 more bulletins
BulletinTypeComponentSummary
T-SB-0039-24 Rev2
Dec 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-SB-0061-23 Rev2
Dec 2024
StructureToyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev2
Dec 2024
StructureVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc.
T-SB-0055-24 Rev1
Jul 2024
StructureSome 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0035-24 Rev1
Jul 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24 Rev1
Jul 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-SB-0039-24 Rev1
Jul 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-SB-0055-24
Jun 2024
StructureSome 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0103-20 Rev1
Jun 2024
EngineThis Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
T-SB-0061-23 Rev1
May 2024
StructureToyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev1
May 2024
StructureVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc.
T-SB-0035-24
Apr 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24
Apr 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-PANT-2024-004-
Mar 2024
Engine And Engine CoolingThis is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0043-14
Jan 2024
EquipmentOBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
TSB005823
Aug 2023
VisibilityTSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
TSB003220
Aug 2023
Vehicle Speed ControlTSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ?
T-SB-0057-18
May 2023
Electrical SystemTSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
ZKG_Dealer_Lette
Dec 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
Z2G_Dealer_Lette
Dec 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
Z3G_Dealer_Lette
Dec 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
T-SB-0094-21 Rev
Nov 2022
Air BagsTSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
ZKG_Dealer_Lette
Nov 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
Z2G_Dealer_Lette
Nov 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
Z3G_Dealer_Lette
Nov 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
Z3G_Paint_Repair
Nov 2022
StructureCSP: Customer Support Program ZKG ? Paint Repair Process
Z3G_Technical_In
Nov 2022
StructureTI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
TSB001221Rev2
Jun 2022
StructureTSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.
TSB004522Rev1
Jun 2022
Electrical SystemTSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune?
TSB009421Rev1
May 2022
EquipmentTSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
Support Program
May 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
TSB000320
May 2022
EquipmentOBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
T-SB-0045-22
Apr 2022
EquipmentSome 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune?
ZKG_Paint_Repair
Apr 2022
EquipmentCSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
ZKG_Technical_In
Apr 2022
StructureTI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG_Dealer_Lette
Apr 2022
EquipmentDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
ZKG_Dealer_Daily
Apr 2022
EquipmentDD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ?
TTT063620
Mar 2022
Service BrakesTT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-SB-0012-21 Rev
Feb 2022
SeatsTSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.
T-SB-0003-22
Jan 2022
Electrical SystemTSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.
Toyota PRO19-02
Jan 2022
WheelsPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it.
T-SB-0094-21
Nov 2021
StructureTSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-TT-0600-20 Rev
Nov 2021
EquipmentTT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
T-SB-0088-21
Oct 2021
Back Over PreventionTSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane.
T-TT-0578-19 Rev
Oct 2021
EquipmentTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle.
T-SB-0080-19 Rev
Jul 2021
EquipmentTSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest.
T-TT-0659-21 Rev
Jul 2021
Power TrainTT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message?
Toyota PRO21-UFR
May 2021
EquipmentUPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-SB-0044-16 Obs
Mar 2021
EquipmentOBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Toyota Safety Re
Mar 2021
Air BagsToyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
Mar 2021
Back Over PreventionTT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0012-21
Mar 2021
SeatsTSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.
T-SB-0003-20 Rev
Feb 2021
Electrical SystemTSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune?
T-SB-0032-20 Rev
Feb 2021
EquipmentTSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ?
T-TT-0636-20
Dec 2020
Service BrakesTT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

Showing 60 of 218 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Toyota Highlander →