Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Glass & wipers
Electrical system
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP22005 opened Jan 2023 | closed Aug 2023 | Electrical System | Pedestrian alert sounds - led to recall 22V063000 NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 18V579000 | Electrical System | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. | Normally free |
| 18V085000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. | Normally free |
| 17V658000 | Hybrid Propulsion System | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Prius vehicles. A capacitor within the hybrid system may not have been properly bolted to the inverter housing. | Normally free |
| 16V741000 | Parking Brake | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. | Normally free |
| 16V672000 | Air Bags | Toyota Motor Engineering and Manufacturing (Toyota) is recalling certain model year 2016 Toyota Prius vehicles manufactured November 30, 2015, to June 14, 2016. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021723 2021-11-24 | Electrical | 55,683 | Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. |
| 2020284 2020-06-25 | Electrical | 11,576 | Issue: The Intelligent Power Module (IPM), which is part of the hybrid drive system, could become damaged under certain driving conditions. |
| 2018477 2018-09-05 | Electrical | 7,200 | On certain vehicles, the hybrid vehicle Power Control Unit connector cover could come into contact with the wiring harness and could cause wear on the wiring insulation. |
| 2018061 2018-01-31 | Airbag | 4,571 | On certain vehicles, the airbag system pressure sensors and/or acceleration sensors used to detect vehicle impact may contain manufacturing defects. |
| 2017363 2017-07-20 | Electrical | 39,189 | On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2016501 2016-10-12 | Brakes | 2,780 | On certain vehicles, the parking brake cables may disengage from the crank lever at the rear caliper. This could cause the parking brake to become inoperative. |
| 2016449 2016-09-14 | Airbag | 185 | On certain vehicles, a defect in the passenger airbag inflator could cause stored compressed gas to be released into the airbag. This would cause an unwarranted partial inflation of the airbag. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| T-SB-0051-26 Aug 2026 | Engine | This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. | |
| T-SB-0110-20 Rev2 Aug 2026 | Engine | OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26. | |
| T-SB-0055-24 Rev2 Jan 2026 | Unknown Or Other | Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-TT-0790-25 Aug 2025 | Electrical System | Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. | |
| T-SB-0058-23 Rev1 Jun 2025 | SERVICE CAMPAIGN | Electrical System | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| T-SB-0110-20 Rev2 Dec 2024 | Engine | This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. | |
| T-SB-0035-24 Rev2 Dec 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Rev2 Dec 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Rev2 Dec 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0061-23 Rev2 Dec 2024 | Structure | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. | |
| T-SB-0062-23 Rev2 Dec 2024 | Structure | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. | |
| T-SB-0055-24 Rev1 Jul 2024 | Structure | Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0035-24 Rev1 Jul 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Rev1 Jul 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Rev1 Jul 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0055-24 Jun 2024 | Structure | Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0061-23 Rev1 May 2024 | Structure | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. | |
| T-SB-0062-23 Rev1 May 2024 | Structure | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. | |
| T-SB-0035-24 Apr 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Apr 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Apr 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0016-24 Rev1 Apr 2024 | Engine | Some 2020 – 2024 Corolla HV, 2017 – 2022 Prius Prime, and 2016 – 2022 Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P210015 (Throttle Actuator "A" Control Motor Circuit Short to Battery or Open), or P210019... | |
| T-TT-0754-24 Apr 2024 | Electrical System | Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers. | |
| T-SB-0016-24 Apr 2024 | Engine | Some 2020 – 2024 Corolla HV, 2017 – 2022 Prius Prime, and 2016 – 2022 Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P210015 (Throttle Actuator "A" Control Motor Circuit Short to Battery or Open), or P210019... | |
| T-PANT-2024-004- Mar 2024 | Engine And Engine Cooling | This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. | |
| T-PANT-2024-001- Feb 2024 | Electrical System | PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. | |
| T-SB-0043-14 Jan 2024 | Equipment | OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18. | |
| TSB008523A Nov 2023 | Electrical System | TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? | |
| TSB008523 Nov 2023 | Electrical System | TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? | |
| K0P_TISdownload_ Oct 2023 | Electrical System | DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| TSB005823 Aug 2023 | Visibility | TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks | |
| TSB003220 Aug 2023 | Vehicle Speed Control | TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? | |
| T-SB-0057-18 May 2023 | Electrical System | TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. | |
| 19TE12 Dealer Pa Dec 2022 | Equipment | DP: Customer Support Program 19TE12 expired December 1, 2022. | |
| 19TE12 Technical Dec 2022 | Equipment | TI: 19TE12 Expired on December 1, 2022 | |
| T-SB-0094-21 Rev Nov 2022 | Air Bags | TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| TSB001221Rev2 Jun 2022 | Structure | TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. | |
| TSB004522Rev1 Jun 2022 | Electrical System | TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? | |
| T-SB-0110-20 Rev May 2022 | Equipment | TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. | |
| TSB009421Rev1 May 2022 | Equipment | TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| TSB000320 May 2022 | Equipment | OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22 | |
| T-SB-0045-22 Apr 2022 | Electrical System | Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? | |
| TTT063620 Mar 2022 | Back Over Prevention | TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions | |
| T-SB-0012-21 Rev Feb 2022 | Seats | TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. | |
| T-SB-0003-22 Jan 2022 | Electrical System | TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. | |
| Toyota PRO19-02 Jan 2022 | Wheels | POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. | |
| T-SB-0094-21 Nov 2021 | Structure | TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-TT-0600-20 Rev Nov 2021 | Equipment | TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. | |
| T-TT-0578-19 Rev Oct 2021 | Equipment | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. | |
| T-TT-0663-21 Sep 2021 | Lane Departure | TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments. | |
| T-SB-0080-19 Rev Jul 2021 | Equipment | TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. | |
| Toyota PRO21-UFR May 2021 | Equipment | UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL | |
| T-SB-0044-16 Obs Mar 2021 | Equipment | OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21. | |
| Toyota Safety Re Mar 2021 | Air Bags | Toyota Safety Recall and Service Campaign - Technician Certification Requirements | |
| T-TT-0636-20 Rev Mar 2021 | Service Brakes | TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. | |
| T-SB-0012-21 Mar 2021 | Seats | TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. | |
| T-SB-0003-20 Rev Feb 2021 | Electrical System | TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? | |
| T-SB-0032-20 Rev Feb 2021 | Equipment | TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? | |
| G0W-Job Aid-Reme Jan 2021 | Air Bags | Job Aid: G0W Prius Front Passenger Air Bag Return Shipping Instructions | |
| T-TT-0636-20 Dec 2020 | Service Brakes | TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. |
Showing 60 of 248 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Toyota Prius →