Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Electrical system
Fuel system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA23001 opened Mar 2023 | OPEN | Fuel System, Diesel | High pressure fuel pump failure - led to recall 24V957 The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500... |
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 24V608000 | Engine And Engine Cooling | BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive,... | Normally free |
| 21V907000 | Fuel System, Diesel | BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and... | Normally free |
| 21V586000 | Fuel System, Diesel | BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail. | Normally free |
| 18V755000 | Engine And Engine Cooling | BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3... | Normally free |
| 16V704000 | Steering | BMW of North America, LLC (BMW) is recalling one model year 2017 BMW X3 xDrive 28i vehicle manufactured on June 7, 2016. | Normally free |
| 16V333000 | Child Seat | BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024544 2024-08-15 | Label | 587,250 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2024468 2024-08-13 | Engine | 78,381 | Issue: On certain vehicles, fluid from the positive crankcase ventilation (PCV) system could leak on the intake air hose. As a result, the fluid could enter the electrical connector for the water pump and cause a short circuit. |
| 2021711 2021-11-19 | Engine | 12,702 | Issue: On certain vehicles, the exhaust gas recirculation (EGR) cooler could crack internally and leak. If this happens, you may notice the following symptoms: a warning symbol in the instrument cluster displaying a loss of coolant,... |
| 2018587 2018-10-26 | Engine | 10,368 | This recall was replaced by Transport Canada Recall No. 2021-711. On certain vehicles, the cooler for Exhaust Gas Recirculation (EGR) module may develop an internal leak and coolant could mix with diesel engine soot/sediment. |
| 2016242 2016-05-20 | Seats And Restraints | 30,023 | On certain vehicles, the lower anchor bars that are used for installing child seats using the European-ISOFIX-type rigid-style connector may become damaged during vehicle operation. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B010921 Dec 2024 | WARRANTY EXTENSION | Engine | The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service date. |
| B010125 Aug 2025 | WARRANTY EXTENSION | Engine | The Exhaust Gas Recirculation (EGR) Cooler limited warranty for defects in materials and / or workmanship has been extended to 25 years without mileage limit as determined from the original first in-service / delivery date. |
| B650526DCS Jul 2026 | Air Bags | As a reminder, the following Service Actions are temporary campaigns aimed at collecting sample parts from the specified vehicles. | |
| InVeh-In-App-Comm Mar 2026 | SOFTWARE UPDATE | Structure | It has been established that the water drain in the right front end area is inadequate. Water at the right front end may not drain off properly. This can result in various Check Control messages and the failure of various systems (e.g. |
| B661719 Apr 2025 | Service Brakes | The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. This appliesonly to the situation where the Active PDC option is activated via the iDrive. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B410722 Apr 2024 | Structure | While driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard. | |
| B630418 Mar 2024 | Exterior Lighting | One or more of the LED daytime running lights are dim or discolored. | |
| B310122 Mar 2024 | Suspension | During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots. | |
| B640422 Feb 2024 | Visibility | An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. | |
| B170122 Jan 2024 | Engine And Engine Cooling | The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant. | |
| B010520 Jan 2024 | Engine And Engine Cooling | The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Charge air hose monitoring in idle: Charge air hose... | |
| B510819 Jan 2024 | Visibility | The basic conditions for initializing the power windows are not met. | |
| B611305 Jan 2024 | Electrical System | The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. | |
| B310124 Jan 2024 | Suspension | With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. | |
| B360121 Jan 2024 | Steering | At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. | |
| B541119 Jan 2024 | Structure | This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. | |
| B610524 Jan 2024 | Equipment | The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3. | |
| B521823 Dec 2023 | Seats | A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards. This can occur to the driverâÂÂs and/or the passengerâÂÂs front seat. | |
| B010919 Nov 2023 | Engine And Engine Cooling | DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES | |
| B540421 Oct 2023 | Structure | This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry | |
| B513019 Sep 2023 | Structure | A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. | |
| B652823 Sep 2023 | Equipment | Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device... | |
| B651523 May 2023 | Electrical System | After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. | |
| B840822 Mar 2023 | Electrical System | The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. | |
| B010919 Dec 2022 | Fuel System | For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date. | |
| B650414 Oct 2022 | Unknown Or Other | According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. | |
| B540421 Sep 2022 | Visibility | The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry. | |
| B662419 Sep 2022 | Equipment | Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. | |
| B662719 Sep 2022 | Lane Departure | The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should. | |
| SIB010921 Aug 2022 | Equipment | Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's... | |
| SIB011219 Aug 2022 | Equipment | Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original... | |
| SIB650922 Aug 2022 | Equipment | The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. | |
| SIB510522 Jul 2022 | Suspension | BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. | |
| SIB840622 Jul 2022 | Equipment | The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. | |
| SIB650122 Jun 2022 | Electrical System | A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. | |
| SIB662419 Jun 2022 | Equipment | Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. | |
| SIB651312 May 2022 | Electrical System | The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. | |
| SIB011918 May 2022 | Equipment | Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date. | |
| B170121 Feb 2022 | Engine And Engine Cooling | The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. | |
| B110317 Oct 2021 | Engine And Engine Cooling | For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date. | |
| B110317 Sep 2021 | Power Train | BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date | |
| B011417 Sep 2021 | Fuel System | For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's engine high pressure fuel pump (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date. | |
| B110221 Sep 2021 | Equipment | With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. | |
| B651312 Sep 2021 | Equipment | The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. | |
| B110221 Jul 2021 | Equipment | With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. | |
| SIB110317 Jul 2021 | Engine And Engine Cooling | BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date | |
| B040221 Jun 2021 | Equipment | Distribution of the following tool will be through the Automatic Tool Shipment Program | |
| B840221 Jun 2021 | Equipment | The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. | |
| B011321 May 2021 | Fuel System | CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al | |
| B840121 May 2021 | Equipment | TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. | |
| B840221 May 2021 | Equipment | TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. | |
| B110317 Dec 2020 | Engine And Engine Cooling | N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets. | |
| B120115 Aug 2020 | Power Train | N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine... | |
| B340517 Jul 2020 | Wheels | TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. | |
| B610419 Jul 2020 | Equipment | VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. | |
| B650709 Jul 2020 | Electrical System | NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. | |
| B010520 Jun 2020 | Engine And Engine Cooling | N47T/N57T EGR COOLER LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The intake manifold (intake system) is found to have thermal deformation or damage. | |
| B610419 Jun 2020 | Electrical System | VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. | |
| B340517 Apr 2020 | Wheels | TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. | |
| B513016 Apr 2020 | Air Bags | TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. |
Showing 60 of 210 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 2 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this BMW X3 →