Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Brakes
Engine & cooling
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024294 2024-05-24 | Electrical | 4,699 | Issue: On certain trucks, the repairs completed by a General Motors dealer during recall N192220470 (Transport Canada recall no. 2019-325) or customer satisfaction program no. N192270330 may not have been completed properly. |
| 2023040 2023-02-02 | Fuel System | 570 | Issue: On certain trucks equipped with a diesel engine and dual fuel tanks, the rear fuel pump may not transfer enough fuel to the front tank. If this happens, you may notice an engine hesitation and the check engine light may turn on. |
| 2021407 2021-07-01 | Electrical | 36,376 | Issue: On certain vehicles, a small coolant leak could cause the engine block-heater cable to short circuit while plugged in. |
| 2019533 2019-10-24 | Brakes | 37,378 | Issue: On certain vehicles, there may be an error in the electronic-brake control module software. This could cause the driveline-protection system to activate when a wheel-speed sensor fails. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
Show 7 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019324 2019-06-28 | Brakes | 310,121 | Issue: On certain vehicles, there could be a reduction in power brake assist due to a decrease in output from the vacuum pump. This could cause a hard brake pedal and an increase in brake pedal effort to stop the vehicle. |
| 2019325 2019-06-28 | Electrical | 159,474 | Issue: On certain trucks equipped with a power sliding rear window, the rear defroster circuit could overheat. This could cause melting, smoke or, in rare instances, a fire. Safety Risk: A fire could create a risk of injury. |
| 2019204 2019-04-26 | Electrical | 40,457 | Issue: A problem with the engine-block heater cable or the terminals that connect the heater cable to the block heater could cause a short circuit. |
| 2017445 2017-09-15 | Seats And Restraints | 320 | Certain double-cab pickup trucks equipped with a manual passenger side frontal airbag “ON/OFF” switch may not comply with the requirements of Canada Motor Vehicle Safety Standards (CMVSS) 209 – Seat Belt Assemblies. |
| 2017383 2017-08-03 | Other | 2,123 | Certain regular cab vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 210.2 - Lower Universal Anchorage Systems for Restraint Systems and Booster Cushions. |
| 2017342 2017-07-10 | Airbag | 152 | On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. |
| 2016439 2016-09-09 | Airbag | 362,263 | On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 20NA038 Feb 2020 | Fuel System | This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence. | |
| 16NA119 Feb 2020 | Equipment | This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada. | |
| 18NA073 Feb 2020 | Engine | This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. | |
| PIT3099T Feb 2020 | Equipment | This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. | |
| PIP4723D Jan 2020 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 17NA186 Jan 2020 | Equipment | This Technical bulletin provides a procedure to replace the radio to correct radio personalization settings on the infotainment display and a blank HVAC pop-up selecting HVAC Control settings. | |
| 19NA212 Jan 2020 | Engine | This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition. | |
| 15NA010 Jan 2020 | Engine And Engine Cooling | This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. | |
| PIP5504C Jan 2020 | Power Train | This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. | |
| PIP5700A Jan 2020 | Power Train | This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. | |
| PIT5387G Jan 2020 | Electrical System | This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes... | |
| 18NA306 Jan 2020 | Equipment | This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). | |
| PIP5700 Jan 2020 | Power Train | This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. | |
| PIP5540F Jan 2020 | Engine And Engine Cooling | This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. | |
| PIP5531A Jan 2020 | Power Train | This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). | |
| N192265660 Jan 2020 | Power Train | Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. | |
| 16NA383 Jan 2020 | Equipment Adaptive/Mobility | This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon... | |
| PIT5282F Dec 2019 | Trailer Hitches | This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. | |
| PI0592F Dec 2019 | Equipment | This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). | |
| 17NA302 Dec 2019 | Fuel System | This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area. | |
| PIT5479C Dec 2019 | Service Brakes | This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. | |
| 19NA153 Nov 2019 | Electrical System | This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal. | |
| 100089009D Nov 2019 | Equipment | This informational bulletin provides information on key code security rules and information on GM keycode look-up applications. | |
| 080089014F Nov 2019 | Equipment | This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). | |
| PIP5330D Nov 2019 | Engine And Engine Cooling | This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. | |
| PIP5621A Nov 2019 | Power Train | This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC. | |
| 19NA255 Nov 2019 | Structure | This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). | |
| 19NA212 Nov 2019 | Engine | This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away. | |
| 18NA137 Nov 2019 | Engine | This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition. | |
| 16NA019 Nov 2019 | Power Train | Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. | |
| PIT3271J Nov 2019 | Service Brakes | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. | |
| PIT5594B Nov 2019 | Equipment | This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position. | |
| PIT5527C Nov 2019 | Lane Departure | This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. | |
| 080310006G Nov 2019 | Equipment | This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion. | |
| PIP5335D Nov 2019 | Engine And Engine Cooling | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. | |
| PIT5074M Nov 2019 | Electrical System | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. | |
| 120851002K Oct 2019 | Equipment | This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. | |
| 990420002K Oct 2019 | Power Train | This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations. | |
| PIT5717 Oct 2019 | Visibility | This Preliminary information communicates if the sunroof, rear sliding window, and/or wireless charging are found to be inoperative due to the F2DL and/or the F8DL fuse(s) being open. Inspect the center console harness area at the hinge pivot point for chaffed circuits. | |
| PIT5509E Oct 2019 | Electrical System | This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. | |
| 17NA291 Oct 2019 | Equipment | This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue. | |
| PIT5161G Oct 2019 | Fuel System | This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. | |
| PIT5535E Oct 2019 | Lane Departure | This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. | |
| PIT5288H Oct 2019 | Electrical System | This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no... | |
| PIP5684 Oct 2019 | Equipment | This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. | |
| 100089006G Oct 2019 | Equipment | This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only). | |
| PIT5365D Oct 2019 | Electrical System | This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. | |
| PIP5540E Oct 2019 | Engine | This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. | |
| 16NA338 Oct 2019 | Power Train | This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly... | |
| 100605002H Oct 2019 | Engine And Engine Cooling | This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. | |
| 18NA161 Oct 2019 | Electrical System | This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery. | |
| PIP5601A Oct 2019 | Electrical System | This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. | |
| 010601011K Oct 2019 | Engine And Engine Cooling | This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. | |
| 100089009C Oct 2019 | Equipment | This informational bulletin provides information on key code security and information on GM key code look up applications. | |
| 16NA361 Oct 2019 | Power Train | This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed. | |
| PIT5551E Oct 2019 | Forward Collision Avoidance | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". | |
| PIP5504B Oct 2019 | Electrical System | This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. | |
| 18NA306 Oct 2019 | Equipment | This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). | |
| 010089010N Oct 2019 | Equipment | This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). | |
| PIP5407B Sep 2019 | Engine And Engine Cooling | This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. |
Showing 60 of 891 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Silverado →