Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 234 of 236 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 86 of 236 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
72 complaint records1 fire report
"Door locks Doors remain locked or unlocked. Key fob will not unlock or lock doors. Panel will not unlock or locked doors..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
33 complaint records1 fire report
"THE AC AIR COMPRESSOR ARE DEFECTIVE AND CAUSED THE SERPTINE BELT TO BREAK AND CAR STOP IMMEDIATELY IN TRAFFIC TO A DEAD STOP THE DEALERSHIP IS NOT FIXING IT IT'S A FACTORY DEFAULT..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Driver assistance
30 complaint records
"Back up camera stopped working just after manufacturer warranty expired. When car is in reverse the screen in the rear view indicates the camera isn't working..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA24003 opened Aug 2024 | OPEN | Latches/Locks/Linkages | Vehicle entrapment The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. |
| PE24006 opened Feb 2024 | closed Sep 2025 | Back Over Prevention | Back up camera failure - led to recall 25V552 On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. |
| PE19014 opened Sep 2019 | closed Feb 2026 | Seats | Active Head Rest Inadvertent Deployment The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 22V723000 | Exterior Lighting | Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. | Normally free |
| 18V524000 | Electrical System | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep... | Normally free |
| 18V523000 | Service Brakes, Hydraulic | Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. | Normally free |
| 18V398000 | Back Over Prevention | Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. | Normally free |
| 18V396000 | Visibility | Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. | Normally free |
| 18V332000 | Vehicle Speed Control | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019388 2019-08-08 | Lights And Instruments | 5,060 | Issue: On certain vehicles, the front amber side reflex reflector does not meet the requirements of Canadian regulations. Safety Risk: This may cause the vehicle to be less visible to others and could create an increased risk of a crash. |
| 2018421 2018-08-09 | Brakes | 19,005 | On certain vehicles, a problem with the brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or... |
| 2018422 2018-08-09 | Powertrain | 1,528 | Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. |
| 2018324 2018-06-15 | Other | 184 | Certain vehicles equipped with a rearview mirror backup camera display may fail to conform to the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 111 – Mirrors and Rear Visibility Systems. |
| 2018325 2018-06-15 | Other | 49 | Certain vehicles equipped with a rearview mirror backup camera display may fail to conform to the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 111 – Mirrors and Rear Visibility Systems. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2018269 2018-05-17 | Engine | 635,880 | On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 108465 Dec 2025 | Electrical System | CAMERA – REAR VIEW | |
| S2509000009 Oct 2025 | Engine | Engine Oil Leak | |
| 9100653 Aug 2025 | Unknown Or Other | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| 106241 Jul 2025 | Electrical System | LAMP - DOME | |
| 104974 Jun 2025 | Electrical System | LAMP - DOME |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S2323000002 REV.A May 2025 | Electrical System | "Washer Light On And Will Not Turn Off After Adding Washer Solvent." | |
| 103774 May 2025 | Electrical System | LAMP - DOME | |
| 104087 Apr 2025 | Unknown Or Other | ACTUATOR - A/C AND HEATER | |
| 103954 Apr 2025 | Unknown Or Other | ACTUATOR - A/C AND HEATER | |
| 103617 Mar 2025 | Engine | STARTER - ENGINE | |
| S1408000384 Jan 2024 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 9100229 Sep 2023 | Suspension | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| S2307000002 Aug 2023 | Engine And Engine Cooling | Suspected engine coolant leak. | |
| 93023 Aug 2023 | Equipment | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) | |
| 93120 Aug 2023 | Equipment | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC | |
| S1808000152 Aug 2023 | Back Over Prevention | CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance | |
| 9100196 Jul 2023 | Equipment | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used | |
| 0700723 May 2023 | Engine And Engine Cooling | Water Quality When Mixed With Engine Coolant | |
| 1804823 Apr 2023 | Engine And Engine Cooling | wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK | |
| S1808000152 Feb 2023 | Power Train | CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration | |
| 9003357a Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. | |
| 9003357 Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. | |
| S1408000384 Feb 2023 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 3100123 Feb 2023 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| S2323000002 Jan 2023 | Equipment | Washer Light On And Will Not Turn Off After Adding Washer Solvent. | |
| 31-002-22 Dec 2022 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 3100122 Aug 2022 | Structure | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural... | |
| 9004206 Jun 2022 | Power Train | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. | |
| S2209000004 Apr 2022 | Engine And Engine Cooling | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. | |
| 9004509 Mar 2022 | Power Train | Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold | |
| S2208000073 Mar 2022 | Electrical System | No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting | |
| 9004206 Mar 2022 | Structure | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. | |
| S1708000118 RevB Mar 2022 | Electrical System | Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off | |
| S1708000118 Mar 2022 | Electrical System | Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off | |
| S2108000198 Aug 2021 | Equipment | Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit | |
| S2108000163 Jul 2021 | Electrical System | No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration | |
| S2109000004 Jul 2021 | Engine And Engine Cooling | Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. | |
| S1809000007 Jun 2021 | Engine And Engine Cooling | Customer Complaint May Include Engine Oil Leak Or Consumption | |
| 9004330 Jun 2021 | Equipment | PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE ONE TIME USEAGE & MUST BE REPLACED &... | |
| S1809000007RevC Jun 2021 | Engine And Engine Cooling | Customer Complaint May Include Engine Oil Leak Or Consumption | |
| 9004386 Jun 2021 | Electrical System | WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content | |
| S1809000007 Rev. May 2021 | Engine And Engine Cooling | Customer Complaint May Include Engine Oil Leak Or Consumption | |
| S1809000007 May 2021 | Engine | Customer Complaint May Include Engine Oil Leak Or Consumption | |
| S1908000107 Rev. Apr 2021 | Structure | Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated | |
| S1908000107 Apr 2021 | Structure | Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated | |
| S2008000113 Rev. Apr 2021 | Power Train | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message | |
| S1608000226 Apr 2021 | Equipment | Battery Tester Warranty Code Procedures, Midtronics Charger Update Process | |
| S2008000113 Apr 2021 | Electrical System | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message | |
| S1821000001 Apr 2021 | Power Train | Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders | |
| S16080002261 Apr 2021 | Electrical System | Battery Tester Warranty Code Procedures, Medtronic Update Process | |
| 9004206 Apr 2021 | Parking Brake | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. | |
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| 9003357 Mar 2021 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. | |
| S1809000007 Rev. Mar 2021 | Engine And Engine Cooling | Customer complaint may include engine oil leak/consumption. | |
| 71055 Dec 2020 | Seats | Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B) | |
| 23-027-20 REV. A Dec 2020 | Equipment | Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. | |
| 70316 Nov 2020 | Seats | Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A) | |
| 69912 Nov 2020 | Seats | Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS) | |
| 23-027-20 Nov 2020 | Equipment Adaptive/Mobility | Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. |
Showing 60 of 99 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Journey →