Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Fuel system
Power train
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE22011 opened Nov 2022 | closed Jul 2024 | Power Train | Rear Differential Seizure On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V858000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022... | Normally free |
| 20V314000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit... | Normally free |
| 18V777000 | Service Brakes, Hydraulic | Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024262 2024-05-06 | Fuel System | 291,588 | Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. |
| 2023679 2023-12-18 | Fuel System | 285,461 | This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. |
| 2020236 2020-05-28 | Fuel System | 10,456 | Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. |
| 2018602 2018-11-01 | Brakes | 7,440 | Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 135 - Light Vehicle Brake Systems. A problem with the rear brake system may cause gas bubbles to form in the brake fluid. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A21-047 Feb 2025 | Power Train | Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. | |
| A23110A Nov 2023 | Power Train | Service News - Some customers have complained of fluid leaking from the rear differential after it has been serviced due to over-torqueing of the drain plugs during servicing. | |
| A21-047 May 2023 | Power Train | Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. | |
| ATI&03312023906 Mar 2023 | Suspension | Dealer Message Request for Visit: 2018-2022 Accord & HR-V Front Damper Noise (ACTION REQUIRED) | |
| A20-052 Sep 2022 | Fuel System | Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A20-053 Sep 2022 | Fuel System | Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. | |
| A22080B Aug 2022 | Visibility | Servicenews article - If you are inspecting an HR-V and notice oil residue on the A/C condenser, it's not always an indication that the condenser is leaking refrigerant. The source of oil residue can potentially come from other components. | |
| ATI&07112022902 Jul 2022 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. | |
| ATI&06032022901 Jun 2022 | Equipment | Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-VS that exhibit a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. | |
| ATI&05252022901 May 2022 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. | |
| ATI&05202022901 May 2022 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. | |
| ATI&05162022901 May 2022 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. | |
| ATI&04122022902 Apr 2022 | Fuel System | Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| PUD - 2016-20 HR Apr 2022 | Power Train | "Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle. The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. | |
| ATI&03222022 Mar 2022 | Fuel System | Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&03012022901 Mar 2022 | Equipment | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&01032022901 Jan 2022 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&01032022903 Jan 2022 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| A21-047 Dec 2021 | Engine And Engine Cooling | Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. | |
| ATI&12152021901 Dec 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&12152021903 Dec 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&11292021906 Nov 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&11292021908 Nov 2021 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&11162021901 Nov 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&11162021903 Nov 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&10292021902 Oct 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&10272021904 Oct 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&10252021902 Oct 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&10112021905 Oct 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&10052021903 Oct 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&09232021905 Sep 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&09102021904 Sep 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&08312021905 Aug 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&08252021904 Aug 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&08162021901 Aug 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| A21-046 Aug 2021 | Engine And Engine Cooling | "Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. | |
| A21-047 Aug 2021 | Engine And Engine Cooling | "Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes... | |
| ATI&08092021906 Aug 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&07282021902 Jul 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ATI&07222021905 Jul 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&07082021901 Jul 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&07072021902 Jul 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| ONL6MT6M9061721 Jun 2021 | Engine And Engine Cooling | Owner Notification Letter - Honda is conducting a product update to your 2016-20 HR-V. The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. | |
| ATI&06152021908 Jun 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| A21-046 Jun 2021 | Power Train | Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. | |
| A21-047 Jun 2021 | Engine And Engine Cooling | Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. | |
| ATI&06012021902 Jun 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ATI&05282021901 May 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| A21-046 Apr 2021 | Engine And Engine Cooling | Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. | |
| A21-047 Apr 2021 | Power Train | Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. | |
| ABOM04272021 Apr 2021 | Engine And Engine Cooling | Dealer Message - Today, April 27, 2021, American Honda is announcing a product update and warranty extension for certain 2016-2020 HR-V vehicles to address incorrect CVT operation which may cause vehicle noise, illumination of the MIL, and/or loss of motive force in extremely... | |
| APaS03302021902 Mar 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| APaS03302021908 Mar 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| APaS03102021904 Mar 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| APaS03102021908 Mar 2021 | Fuel System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. | |
| ONLV9202162021 Feb 2021 | Equipment | Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. | |
| APaS02152021904 Feb 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| A07-030 Jan 2021 | Equipment | "Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye" | |
| APaS01222021902 Jan 2021 | Equipment | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. | |
| APaS01052021902 Jan 2021 | Suspension | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. |
Showing 60 of 91 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda HR-V →