Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Engine & cooling
Power train
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA23001 opened Mar 2023 | OPEN | Fuel System, Diesel | High pressure fuel pump failure - led to recall 24V957 The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500... |
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
| PE19014 opened Sep 2019 | closed Feb 2026 | Seats | Active Head Rest Inadvertent Deployment The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 24V838000 | Service Brakes, Hydraulic | Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. | Normally free |
| 23V411000 | Engine And Engine Cooling | Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. | Normally free |
| 22V426000 | Service Brakes, Hydraulic | Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. | Normally free |
| 22V406000 | Fuel System, Diesel | Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. | Normally free |
| 20V699000 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. | Normally free |
| 18V759000 | Equipment | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. | Normally free |
| 18V524000 | Electrical System | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep... | Normally free |
| 18V332000 | Vehicle Speed Control | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and... | Normally free |
Show 2 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 18V280000 | Power Train | Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. | Normally free |
| 18V048000 | Fuel System, Gasoline | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025012 2025-01-16 | Powertrain | 19,755 | Issue: On certain vehicles, the input shaft snap ring in the power transfer unit (PTU) may not have been installed properly. As a result, the PTU could become damaged and fail. |
| 2024677 2024-11-07 | Brakes | 12,713 | Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall Z48 (Transport Canada recall no. 2022-305) may not be effective. As a result, a second repair is required. |
| 2024548 2024-08-15 | Label | 314,717 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2023338 2023-06-08 | Engine | 33,629 | Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it. |
| 2022303 2022-06-09 | Fuel System | 55,711 | Issue: On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or a malfunction indicator lamp and/or service electronic... |
Show 12 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2022305 2022-06-09 | Brakes | 12,713 | Issue: On certain vehicles, there may be a problem inside the hydraulic control unit for the antilock brake system. |
| 2020544 2020-11-12 | Engine | 5,450 | Issue: On certain vehicles equipped with a 3.0-L EcoDiesel engine, the exhaust gas recirculation (EGR) cooler could crack internally and leak. |
| 2020371 2020-08-13 | Engine | 22,079 | Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2018593 2018-10-29 | Accessories | 997 | On certain Grand Cherokee SRT and Trackhawk models, the driver’s floor mat could interfere with the accelerator pedal. |
| 2018422 2018-08-09 | Powertrain | 1,528 | Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. |
| 2018392 2018-07-27 | Powertrain | 35 | Certain vehicles equipped with all-wheel drive may have been built with an improperly manufactured right front half-shaft bearing. |
| 2018269 2018-05-17 | Engine | 635,880 | On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. |
| 2018220 2018-05-01 | Fuel System | 1,666 | Certain vehicles equipped with 2.4L engines may have been built with a damaged fuel tube that may result in a fuel leak. |
| 2018223 2018-05-01 | Powertrain | 6 | On certain vehicles equipped with an 8-speed transmission, an incorrect park lock rod may have been installed during the transmission assembly process. |
| 2018025 2018-01-11 | Fuel System | 60 | Certain vehicles equipped with a 6.2L supercharged engine may experience a fuel line separation resulting in a fuel leak, potentially causing the engine to stall. |
| 2017422 2017-08-31 | Label | 5,734 | Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 110 - Tire Selection and Rims. The certification label may not include tire and rim size information as required by the standard. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 105591 Jun 2025 | WARRANTY EXTENSION | Unknown Or Other | FCA Caribbean Warranty Newsletter – Volume 11, Issue 6 |
| S2621000004 Sep 2026 | Power Train | The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only) | |
| 114537 Sep 2026 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING | |
| 114538 Sep 2026 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING | |
| 9100897Rev1 Sep 2026 | Suspension | Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air... |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100897 Sep 2026 | Suspension | Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air... | |
| S2208000045 REV.D Jun 2026 | Structure | Backup Camera Poor Image Quality Inspection | |
| S1623000028 Rev. K Jun 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.J Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.I May 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S2623000023 Apr 2026 | Power Train | Power Liftgate Inoperative. | |
| S1623000028 REV.H Apr 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S2621000003 REV.A Mar 2026 | Power Train | The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. | |
| S2608000010 Mar 2026 | Electrical System | Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH) | |
| S1408000384 REV.J Mar 2026 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| S2621000003 Feb 2026 | Power Train | Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13. | |
| S1408000384 REV.I Feb 2026 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 109724 Jan 2026 | Engine | Water Pump & Chain Case Cover | |
| 109727 Jan 2026 | Engine | Water Pump & Chain Case Cover | |
| 18-001-26 Jan 2026 | Power Train | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. | |
| 21-009-26 Jan 2026 | Power Train | Flash: Transmission Control Module (TCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0979-00 - Shift Solenoid 3 Control Circuit Low. | |
| 08-396-25 Dec 2025 | Electrical System | Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. | |
| 108546 Dec 2025 | Structure | ISOLATOR - ENGINE MOUNT | |
| 108840 Dec 2025 | Engine | Hose- Oil Cooler Inlet, Outlet | |
| 108547 Dec 2025 | Structure | ISOLATOR - ENGINE MOUNT | |
| S2509000009 Oct 2025 | Engine | Engine Oil Leak | |
| 105646 Oct 2025 | Steering | MODULE - STEERING CONTROL & COLUMN | |
| 9100671 Sep 2025 | Electrical System | Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only. | |
| 31-001-25 REV. B Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 9100645 Aug 2025 | Unknown Or Other | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| 31-001-25 REV. A Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. | |
| 31-001-25 Aug 2025 | Structure | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates | |
| 9100639 Aug 2025 | Engine | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| S2509000001 REV.B Jul 2025 | Engine | Engine Rattle Noise | |
| S2208000138 REV.B Jul 2025 | Electrical System | Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed | |
| 9100622 Jul 2025 | Engine | When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit. | |
| 9100614 Jun 2025 | Engine | ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. | |
| 09-015-25 Jun 2025 | Engine | "Spark Knock/Engine Symptoms Customers may experience the following: ● Knocking or pinging noise coming from the engine upon acceleration. | |
| 105590 Jun 2025 | Unknown Or Other | Warranty Newsletter – Volume 11, Issue 6 | |
| 09-011-25 May 2025 | Engine | "Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. | |
| S2323000002 REV.A May 2025 | Electrical System | "Washer Light On And Will Not Turn Off After Adding Washer Solvent." | |
| 105038 May 2025 | Fuel/Propulsion System | TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE | |
| 105039 May 2025 | Fuel/Propulsion System | TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE | |
| 9100498 Rev 3 May 2025 | Engine | 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine... | |
| 9100534 Rev 1 May 2025 | Power Train | Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. | |
| S2509000004 Apr 2025 | Engine | Misfire DTCs, Rough Idle, Valvetrain Noise | |
| S2509000001 REV.A Apr 2025 | Engine | Engine Rattle Noise | |
| 9100534 Mar 2025 | Power Train | "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. | |
| S2509000002 Mar 2025 | Engine | Engine Noise | |
| 9100498 REV 1 Feb 2025 | Engine | 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. | |
| 9100500 Feb 2025 | Electrical System | Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products... | |
| 102812 Feb 2025 | Fuel/Propulsion System | RAIL - FUEL | |
| 9100498 Feb 2025 | Engine | "3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. | |
| 9100494 Jan 2025 | Fuel/Propulsion System | FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. | |
| S1408000384 REV.H Jan 2025 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| S1408000384 REV.G Jan 2025 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 9100448 Dec 2024 | Seats | HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR | |
| 101232 Oct 2024 | Power Train | Plate - Planetary | |
| 100164 Aug 2024 | Engine | PUMP – WATER & CONNECTOR - OIL COOLER TUBE | |
| 31-001-24 Jul 2024 | Structure | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. |
Showing 60 of 338 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 10 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jeep Grand Cherokee →