Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Power train
Fuel system
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 21V875000 | Fuel System, Gasoline | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. | Normally free |
| 19V497000 | Power Train | Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall. | Normally free |
| 18V426000 | Air Bags | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021696 2021-11-12 | Fuel System | 20,762 | Issue: On certain vehicles, the fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. |
| 2019322 2019-06-27 | Engine | 42,662 | Issue: On certain vehicles, a software error in the Powertrain Control Module (PCM) could cause the valve clearance adjuster not to work properly. This could result in internal engine damage. |
| 2018341 2018-06-22 | Airbag | 276 | On certain vehicles, the side curtain airbags may not unfold properly during deployment. This could increase the risk of injury to an occupant in the event of a side-impact or rollover crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSPD8 Dealer Letter Oct 2024 | WARRANTY EXTENSION | Engine | Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the... |
| SSPD8 Repair Oct 2024 | WARRANTY EXTENSION | Engine | Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the... |
| CSP12 Dealer Letter Nov 2024 | WARRANTY EXTENSION | Engine | CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. |
| CSP12 Nov 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. |
| SSPD8 Owner Letter Nov 2024 | WARRANTY EXTENSION | Engine | On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. |
| CSP12 FAQs Nov 2024 | WARRANTY EXTENSION | Engine | CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. |
| CSP12 Parts Warr Nov 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. |
| CSP12 Repair MX5 Nov 2024 | WARRANTY EXTENSION | Engine | CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. |
| CSP12 Repair Nov 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. |
| SSPD8 Owner Letter Dec 2024 | WARRANTY EXTENSION | Engine | Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat installed inside of the suspected coolant control valve on certain 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3,... |
| SSPD8 FC Mar 2025 | WARRANTY EXTENSION | Engine | SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the... |
| SSPD8 Repair Mar 2025 | WARRANTY EXTENSION | Engine | SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the... |
| CSP13 Dealer Letter Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13 FAQs Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13 Parts and Warranty Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13 Repair Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13a Dealer Ltr May 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13a Parts and Warranty May 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13b Dealer Ltr May 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13c Dealer Ltr Jun 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| CSP13d Dealer Ltr Jul 2025 | WARRANTY EXTENSION | Unknown Or Other | CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). |
| SSPD8 Dlr Ltr Dec 2025 | WARRANTY EXTENSION | Engine | SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of... |
| SSPD8 Parts and Warr Dec 2025 | WARRANTY EXTENSION | Engine | SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of... |
| SSPD8a Repair Dec 2025 | WARRANTY EXTENSION | Engine | SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of... |
| SSPD8 Parts and Warr a Jan 2026 | WARRANTY EXTENSION | Engine | SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of... |
| SSPD8 Repair b Jan 2026 | WARRANTY EXTENSION | Engine | SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of... |
| SSPD8 Repair c Feb 2026 | WARRANTY EXTENSION | Engine | SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of... |
| SSPD8 Dlr Ltr a Mar 2026 | WARRANTY EXTENSION | Engine | Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6, 2020-2023 CX-30 Dear Mazda Dealer Colleagues,... |
| SSPD8 Repair d Mar 2026 | WARRANTY EXTENSION | Engine | Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6, 2020-2023 CX-30 Dear Mazda Dealer Colleagues,... |
Show 31 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SA-041-26a Sep 2026 | Electrical System | DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. | |
| 01-010-26 Aug 2026 | Engine | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). | |
| SA-041-26 Jun 2026 | Electrical System | This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal... | |
| 01-008-26 May 2026 | Power Train | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. | |
| SA-031-26 Apr 2026 | Structure | DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate... | |
| SA-029-26 Apr 2026 | Power Train | This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. | |
| SA-026-26 Apr 2026 | Engine | This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally... | |
| SA-023-26 Apr 2026 | Fuel/Propulsion System | This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. | |
| SA-021-26 Apr 2026 | Electrical System | This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. | |
| SA-014-26 Mar 2026 | Engine | This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the... | |
| 01-001-26b Mar 2026 | Engine | Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. | |
| SA-011-26 Feb 2026 | Power Train | Some vehicles may display some (or all) of the following symptoms: • Check engine light on with DTC P061B • Light increase in engine rpms during acceleration • Transmission will not shift past 4th gear • Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC, U0442... | |
| PF-26-01 Feb 2026 | Engine | The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result, PYFD-15-16ZA is no longer available. PW5S-15-16Z is supplied with a dummy plug pre-installed. | |
| 01-001-26a Jan 2026 | Engine | Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine temperature gauge fluctuates. | |
| SA-005-26 Jan 2026 | Unknown Or Other | There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 and newer vehicles (the... | |
| 01-001-26 Jan 2026 | Engine | Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine temperature gauge fluctuates. | |
| SA-001-26 Jan 2026 | Unknown Or Other | Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. | |
| 01-003-25b Dec 2025 | Engine | Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine temperature gauge fluctuates. | |
| SA-061-25 Dec 2025 | Electrical System | If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. | |
| 07-004-25a Dec 2025 | Unknown Or Other | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 01-003-25a Dec 2025 | Engine | Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. | |
| SA-056-25 Nov 2025 | Power Train | When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). | |
| SA-055-25 Nov 2025 | Service Brakes | Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in... | |
| SA-020-25a Nov 2025 | Wheels | There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. | |
| SA-051-25 Nov 2025 | Steering | Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. | |
| SA-052-25 Nov 2025 | Power Train | Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to... | |
| SA-050-25 Oct 2025 | Engine | Some vehicles may exhibit oil leakage or seepage from the mating surface between the engine and the transmission. Upon removing the transmission for inspection, engine oil is found to be seeping/leaking from the blind plug on the rear side of the engine block. | |
| SA-044-25 Oct 2025 | Electrical System | For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag with a known good... | |
| SA-042-25 Sep 2025 | Unknown Or Other | Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. | |
| SA-043-25 Sep 2025 | Unknown Or Other | Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B14F0:92 - General... | |
| SA-023-25b Aug 2025 | Electrical System | Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. |
Showing 60 of 631 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 29 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Mazda CX-5 →