Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Driver assistance
Fuel system
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA25002 opened Jan 2025 | OPEN | Forward Collision Avoidance | Inadvertent Automatic Emergency Braking On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda... |
| PE24008 opened Mar 2024 | closed Jan 2025 | Forward Collision Avoidance | Inadvertent Automatic Emergency Braking On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda... |
| DP22005 opened Jan 2023 | closed Aug 2023 | Electrical System | Pedestrian alert sounds - led to recall 22V063000 NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V332000 | Air Bags | Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey,... | Normally free |
| 23V858000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022... | Normally free |
| 23V158000 | Seat Belts | Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. | Normally free |
| 21V215000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic... | Normally free |
| 20V771000 | Visibility | Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. | Normally free |
| 20V314000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit... | Normally free |
| 18V664000 | Seat Belts | Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. | Normally free |
| 18V629000 | Visibility | Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026251 2026-05-21 | Seats And Restraints | 12,371 | Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. |
| 2024262 2024-05-06 | Fuel System | 291,588 | Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. |
| 2023679 2023-12-18 | Fuel System | 285,461 | This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. |
| 2023127 2023-03-09 | Seats And Restraints | 52,196 | Issue: On certain vehicles, the seat belt buckles for the driver and front-passenger seats could wear over time and may not latch securely. If this happens, the seat belt could unlatch unexpectedly. |
| 2021182 2021-03-26 | Fuel System | 80,176 | Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2020611 2020-12-10 | Electrical | 33,150 | Issue: On certain vehicles, a software problem in the Body Control Module (BCM) could cause different systems and warnings to stop working. |
| 2020236 2020-05-28 | Fuel System | 10,456 | Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. |
| 2018500 2018-09-13 | Visual System | 14,521 | Certain vehicles do not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 111 - Mirrors and Rear Visibility Systems. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A21-068 Oct 2023 | Vehicle Speed Control | Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing due to snow and ice getting stuck to the front of the millimeter wave radar. | |
| A21080A Oct 2023 | Vehicle Speed Control | Service News - If an Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing conditions, inform the customer it is likely due to snow or ice buildup on the radar. | |
| ATI&03272023904 Mar 2023 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| ATI&03102023904 Mar 2023 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| ATI&02232023903 Feb 2023 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. |
Show 41 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ATI&02072023904 Feb 2023 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| ATI&01182023903 Jan 2023 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. | |
| ATI&01032023902 Jan 2023 | Steering | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. | |
| ATI&12132022901 Dec 2022 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| ATI&11282022907 Nov 2022 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| ATI&11122022905 Nov 2022 | Parking Brake | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| ATI&10252022902 Oct 2022 | Parking Brake | "Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| ATI&10062022903 Oct 2022 | Equipment | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. | |
| A20-042 Sep 2022 | Fuel System | Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. | |
| A21-032 Sep 2022 | Fuel System | Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. | |
| A21-085 Aug 2022 | Electrical System | Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. | |
| 24142_honda_6gb_ Jun 2022 | Electrical System | "Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. | |
| A22-014 May 2022 | Electrical System | Service bulletin - Booming or rumbling through the speakers. ANC microphone insulating foam is damaged or folded over. | |
| A20-036 May 2022 | Suspension | Service bulletin - There is a rattling coming from the front of the vehicle. The rubber damper cap(s) are faulty. | |
| A19070D Mar 2022 | Electrical System | ServiceNews Article - Are you hearing a booming or rumbling through the speakers? If you get a vehicle in for this, remove the covers in the headliner for the ANC microphones and check if the insulating foam is damaged or folded over as shown below. | |
| A21-085 Dec 2021 | Electrical System | Service Bulletin - In February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. | |
| ONL6GB12022021 Dec 2021 | Electrical System | Owner Notification Letter - On February of 2022, the 3G network will no longer support the in-vehicle services that previously were supported for your vehicle. | |
| A21-085 Nov 2021 | Electrical System | Service Bulletin - In February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. | |
| ABOM11092021 Nov 2021 | Electrical System | Dealer Message - Today, November 9, 2021, American Honda is announcing a product improvement campaign (PIC) for certain 2018-2020 Accord and 2019-2020 Insight vehicles to update the telematics control unit (TCU) software for an upcoming network service change. | |
| A21-068 Aug 2021 | Electrical System | Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing. | |
| A21080A Aug 2021 | Forward Collision Avoidance | "ServiceNews Article - When returning the vehicle to the client, inform them that if the message Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing conditions, it is likely because of snow or ice buildup on the radar. | |
| ONLZ9W07062021 Jul 2021 | Visibility | Owner Notification Letter - On some 2019-21 Insight models, the A/C condenser may leak refrigerant. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. | |
| A20-036 Jun 2021 | Suspension | Service Bulletin - There is a rattling coming from the front of the vehicle. | |
| A21-016 May 2021 | Visibility | Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension only covers vehicles that have a defective A/C condenser from the factory. | |
| ABOM05282021 May 2021 | Visibility | Dealer Message - Today, May 28, 2021, American Honda is announcing a warranty extension for certain 2018-2020 Accord and Accord Hybrid, 2018-2020 Civic, 2017-2021 Civic Hatch, 2017-2021 Civic Type R, 2018-2021 Clarity PHEV, and 2019-2021 Insight vehicles. | |
| A07-030 Jan 2021 | Equipment | "Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye" | |
| A21010C Jan 2021 | Equipment Adaptive/Mobility | ServiceNews Article - We have received information from the vendor (Alpine) that display panels are being replaced for cracks on the center display screen. | |
| APaS11042020909 Nov 2020 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS10162020909 Oct 2020 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS09282020910 Sep 2020 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS09102020910 Sep 2020 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS08242020907 Aug 2020 | Engine And Engine Cooling | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS08072020909 Aug 2020 | Power Train | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS07212020907 Jul 2020 | Engine And Engine Cooling | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS07062020910 Jul 2020 | Engine | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS06302020 Jun 2020 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS03032020906 Mar 2020 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS02132020908 Feb 2020 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| APaS01282020901 Jan 2020 | Engine And Engine Cooling | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. | |
| A19070D Dec 2019 | Electrical System | ServiceNews Article - Are you hearing a booming or rumbling through the speakers? If you get a vehicle in for this, remove the covers in the headliner for the ANC microphones and check if the insulating foam is damaged or folded over as shown below. | |
| A18080E Aug 2018 | Equipment | Servicenews article - If you're having trouble aligning the front millimeter wave radar, or if DTC P2583-76 is present and does not clear after re-aiming, inspect the radar mounting clips and bracket. Check that the mounting bracket is not bent or out of shape. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda Insight →