Fuel
Electricity
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 149 of 149 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 39 of 149 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
123 complaint records3 fire reports2 crash reports
"Car will not charge over 72%. Dealer and Manufacturer are aware of the problem but have no answer on when they will fix the issue...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Fuel system
24 complaint records
"My car has been limited to charging only to 70%. I often smell a kind of burning plastic when driving, but no smoke or fire. In addition the console display often freezes up or is completely blank...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Brakes
16 complaint records1 crash report
"ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP22005 opened Jan 2023 | closed Aug 2023 | Electrical System | Pedestrian alert sounds - led to recall 22V063000 NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 24V183000PARK OUTSIDE | Electrical System | Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat. | Normally free |
| 24V085000PARK OUTSIDE | Electrical System | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat. | Normally free |
| 23V709000PARK OUTSIDE | Electrical System | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. | Normally free |
| 23V369000PARK OUTSIDE | Electrical System | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat. | Normally free |
| 24V927000 | Electrical System | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat. | Normally free |
| 24V633000 | Electrical System | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat. | Normally free |
| 24V086000 | Electrical System | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. | Normally free |
| 19V351000 | Service Brakes | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026049 2026-02-05 | High Voltage | 448 | Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during Transport Canada recall nos. 2023-302, 2023-564 and 2024-073 may not be effective. As a result, another repair is required. |
| 2024152 2024-03-07 | High Voltage | 86 | Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during recalls H441 (Transport Canada recall number 2023-302) and H459 (Transport Canada recall number 2023-564) may not be effective. |
| 2024073 2024-02-08 | High Voltage | 9 | Issue: On a small number of vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. |
| 2023564 2023-10-19 | High Voltage | 57 | Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. |
| 2023302 2023-05-25 | High Voltage | 648 | Issue: On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019219 2019-05-09 | Brakes | 378 | Issue: If there is a failure of the electrical regenerative braking system, there may be a delay before the brakes apply. Safety Risk: Reduced braking could cause extended stopping distances and increase the risk of a crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM76469 - 03JUL26 Jul 2026 | Unknown Or Other | Unable to select Navigation when pressing the navigation Tile on the Touchscreen. | |
| SSM76412 - 10MAR26 Mar 2026 | Electrical System | Smart Key Deactivated message on instrument cluster and is unable to start their vehicle. | |
| TUCC_DEC2025_38 Dec 2025 | Power Train | Vehicle unable to move and/or ignition not able to turn on. | |
| SSM76387 - 29AUG25 Aug 2025 | Unknown Or Other | Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving. | |
| H525v3 - 19AUG25 Aug 2025 | Unknown Or Other | High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TUCC_MAY2025_29 May 2025 | Unknown Or Other | REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE | |
| SSM76320 - 05MAY25 May 2025 | Unknown Or Other | Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module. | |
| TUCC_APR2025_18 Apr 2025 | Electrical System | Leaking windshield that caused the water ingress on the electrical component. | |
| TUCC_APR2025_22 Apr 2025 | Unknown Or Other | Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts. | |
| MRC_H419_N725_MAR2025_43 Mar 2025 | Unknown Or Other | These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-... | |
| MRC_H428_N769_MAR2025_44 Mar 2025 | Unknown Or Other | This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage. | |
| SFCC_MAR2025_17 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster. | |
| SFCC_MAR2025_18 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of a brake noise concern. | |
| SFCC_MAR2025_20 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of brake judder/vibration. | |
| SFCC_FEB2025_25 Feb 2025 | Unknown Or Other | These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future... | |
| NAS25.02.003 Feb 2025 | Unknown Or Other | NGI Infotainment Class Action Settlement | |
| SFCC_FEB2025_26 Feb 2025 | Unknown Or Other | Infotainment Master Controller (IMC) Extended Warranty | |
| H419 Feb 2025 | Unknown Or Other | InControl Touch Pro Wired Update | |
| H428 Feb 2025 | Unknown Or Other | Infotainment Master Controller (IMC) Extended Warranty | |
| H525 - 14JAN25 Jan 2025 | Unknown Or Other | High Voltage Coolant Heater | |
| SSM76165 Nov 2024 | Unknown Or Other | Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected | |
| SFCC_OCT2024_50 Oct 2024 | Electrical System | The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed. | |
| SFCC_OCT2024_45 Oct 2024 | Unknown Or Other | Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device. | |
| SFCC_SEP2024_52 Sep 2024 | Visibility/Wiper | A customer may report that the windshield wipers stop up on the windshield when turned off. | |
| SSM76165 Aug 2024 | Unknown Or Other | Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected | |
| SFCC_DEC2023_32 Dec 2023 | Electrical System | Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault. | |
| SFCC_NOV2023_30 Nov 2023 | Electrical System | Startup battery keeps draining / Vehicle will not start | |
| SFCC_OCT2023_50 Oct 2023 | Exterior Lighting | There is moisture inside the headlamp lens | |
| SSM75813 Sep 2023 | Equipment | Weather and Park & Pay Apps disappear after PIVI update | |
| WACCSEP23_6 Sep 2023 | Electrical System | Battery low warning displayed on instrument cluster and/or no-start | |
| SFCC_SEP2023_45 Sep 2023 | Visibility/Wiper | The wiper blades streak, smear, judder or squeak during operation | |
| SFCC_SEP2023_46 Sep 2023 | Equipment | The sunglass holder wonât open or does not operate correctly | |
| SSM76070 Aug 2023 | Equipment | Front And Rear Electric Drive Unit Oil Leak | |
| SFCC_AUG2023_48 Aug 2023 | Power Train | A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster Control Module (IPC), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph). | |
| JLRTB02012NAS5 Aug 2023 | Equipment | GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL | |
| SFCC_JUL2023_31 Jul 2023 | Electrical System | Battery low warning displayed on instrument cluster and/or no-start. | |
| SSM76038 Jul 2023 | Electrical System | Vehicle Will Not Charge | |
| SFCC_JUN2023_47 Jun 2023 | Latches/Locks/Linkages | A customer may report that the front or rear door latch does not operate as expected. | |
| SSM76023 Jun 2023 | Communication | JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. | |
| SSM76010 Jun 2023 | Equipment | A customer may report that the front or rear door latch does not operate as expected. | |
| SFCC_MAY2023_44 May 2023 | Seats | A customer may report that there is a clicking type noise coming from the front seat base while driving. | |
| SFCC_APR2023_32 Apr 2023 | Power Train | Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. | |
| SSM75967 Mar 2023 | Hybrid Propulsion System | BEV cooling circuit expansion tank level low or HV battery warning message displayed. | |
| SSM75952 Feb 2023 | Equipment | Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. | |
| JLRTB02043NAS3 Jan 2023 | Equipment | Air Deflector Loose Adrift | |
| JLRTB02109NAS1 Dec 2022 | Equipment | Air Conditioning (A/C) Inoperative | |
| JLRTB02109NAS2 Dec 2022 | Equipment | Air Conditioning (A/C) Inoperative | |
| SFCC_OCT2022_24 Oct 2022 | Equipment | SOS Limited Availability or SOS Not available warning message displayed | |
| SSM75410 Oct 2022 | Suspension | Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. | |
| SSM75410ATT Oct 2022 | Suspension | Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. | |
| SSM75823 Oct 2022 | Suspension | Chassis Control Module (CHCM) Suspension Warning on Cluster | |
| SSM75646 Sep 2022 | Equipment | SOS LIMITED AVAILABILITY SOS NOT AVAILABLE | |
| SSM75617 Sep 2022 | Equipment | NEAR FIELD SENSING FEATURE DEGRADATION | |
| SSM75804 Sep 2022 | Electrical System | NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD | |
| SFCC_SEP2022_39 Sep 2022 | Equipment | Loss of Function/ Hot Air From RH/ LH Side Of HVAC Vents | |
| SFCC_SEP2022_40 Sep 2022 | Equipment | A customer may report that the air conditioning system does not blow cool/cold air. | |
| SSM75849 Sep 2022 | Equipment | PIVI LOSS OF GPS LOCATION AND CLOCK TIME | |
| SSM75849ATT Sep 2022 | Equipment | PIVI LOSS OF GPS LOCATION AND CLOCK TIME | |
| SSM75185 Sep 2022 | Equipment | HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE | |
| JLRTB02109NAS1 Sep 2022 | Equipment | Air Conditioning (A/C) Inoperative |
Showing 60 of 305 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jaguar I-Pace →