Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Electrical system
Engine & cooling
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ23007 opened Dec 2023 | closed Jul 2024 | Fuel System, Gasoline | Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) - led to recall 24V110 On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. |
| DP19003 opened Sep 2019 | closed Jun 2020 | Power Train | Vehicle Stalling - Manual Transmission The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 19V879000DO NOT DRIVE | Wheels | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. | Normally free |
| 24V110000 | Fuel System, Gasoline | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf... | Normally free |
| 23V619000 | Electrical System | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the... | Normally free |
| 23V604000 | Electrical System | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. | Normally free |
| 22V815000 | Tires | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas,... | Normally free |
| 19V679000 | Unknown Or Other | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015... | Normally free |
| 19V188000 | Suspension | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture. | Normally free |
| 19V110000 | Air Bags | Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit. | Normally free |
Show 3 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 18V904000 | Suspension | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture. | Normally free |
| 18V824000 | Electrical System | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. | Normally free |
| 18V671000 | Exterior Lighting | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024095 2024-02-14 | Fuel System | 86,308 | Issue: On certain vehicles, a seal for the suction jet pump inside the fuel tank could fail. As a result, fuel may flow directly into the evaporative emission control system (EVAP). |
| 2023487 2023-08-31 | Electrical | 6,786 | Issue: On certain vehicles equipped with a key ignition switch, a fuse in the ignition switch could fail. If this happens, the vehicle can lose power while driving and cause the engine to stall. |
| 2020353 2020-08-04 | Label | 132,432 | Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater. |
| 2019619 2019-12-11 | Suspension | 3 | Issue: On a small number of Jetta GLI models, one or both of the front wheel bearings could be defective. This could lead to poor driving performance and/or cause a wheel to break. |
| 2019620 2019-12-11 | Lights And Instruments | 6,578 | Issue: On certain cars, the right-front daytime running light (DRL) may not work or may not be bright enough to meet Canadian regulations. Note: This recall replaces Transport Canada recall 2019-292. |
Show 6 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019292 2019-06-13 | Lights And Instruments | 5,316 | Note: This recall is superseded by recall 2019-620. Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019620">recall 2019620</a> for more information. |
| 2019116 2019-03-06 | Suspension | 15,579 | Issue: On certain vehicles, the rear suspension coil springs may not have been properly manufactured and could break over time. This could cause damage to a rear tire, resulting in rapid air loss and/or tire failure. |
| 2019074 2019-02-19 | Airbag | 2 | Issue: On certain vehicles, an incorrect driver-front airbag may have been installed during a past service/repair visit. As the airbag was not designed to be used in the vehicle, it may not work correctly. |
| 2018717 2018-12-19 | Suspension | 1,755 | On certain vehicles, the rear suspension coil springs may not have been properly manufactured and could break over time. |
| 2018644 2018-11-21 | Lights And Instruments | 15,853 | Certain vehicles do not to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Prevention. |
| 2018534 2018-09-26 | Lights And Instruments | 391 | Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 108 - Lighting System and Retroreflective Devices. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| AEB FAQ May 2024 | WARRANTY EXTENSION | Forward Collision Avoidance | These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement |
| VWP-24-04 May 2024 | WARRANTY EXTENSION | Forward Collision Avoidance | These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement |
| Turbocharger FAQ Sep 2025 | WARRANTY EXTENSION | Power Train | This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW... |
| VWP-25-16 Sep 2025 | WARRANTY EXTENSION | Power Train | For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date. |
| V0116152014815_20 Sep 2026 | Engine | Suggested fuel additive |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SM 39-2026 Sep 2026 | Unknown Or Other | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | |
| V4622022067177_5 Aug 2026 | Service Brakes | Repair or Replace Information | |
| VOS-26-47 Aug 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: Part number 3Q0-959-435N software version number 1307 has incorrect coding. | |
| SM 04-2026 Aug 2026 | Power Train | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | |
| V4015022033347_8 Aug 2026 | Power Train | Replacement instruction | |
| TT 00-13-04_7 Aug 2026 | Unknown Or Other | Permission to change Daily Order upgraded to RED Order | |
| V0026012081638_2 Aug 2026 | Unknown Or Other | Differences between a leak and seepage | |
| VOS-26-42 Jul 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result. | |
| V1718062017813_24 Jul 2026 | Engine | Oil Consumption Measurement and Electronic Oil Consumption Measurement | |
| TT 10-18-02_2 Jun 2026 | Engine | Lubricating engine components before reassembly. | |
| TT 13-20-01_3 Jun 2026 | Engine | Instruction, how to lubicate engine before initial start. | |
| V6919012010479_17 Jun 2026 | Air Bags | Inquiries | |
| V1719012012855_81 Jun 2026 | Engine | Volkswagen Engine Oil Standards | |
| V0026012081638_1 May 2026 | Unknown Or Other | Difference between Component fluid leakage and seepage | |
| V9419012011521_21 Mar 2026 | Exterior Lighting | Moisture Accumulation | |
| VOS-26-21 Mar 2026 | Engine | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM... | |
| V0018092053065_6 Mar 2026 | Unknown Or Other | Safety Related Inquiry and Reporting | |
| V4521012062957_7 Mar 2026 | Forward Collision Avoidance | customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB). | |
| V9422022066761_4 Mar 2026 | Unknown Or Other | Damage Inspection of Park assist sensors | |
| VOS-26-15 Mar 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system... | |
| V5515032021354_9 Mar 2026 | Unknown Or Other | Paint color and/or finish of the engine compartment may not match the exterior paint color | |
| DC_VW_CF_Airbag Mar 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles. | |
| V4826012080200_1 Jan 2026 | Steering | Assessment of Damage to steering wheel leather | |
| VOS-26-01 Jan 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output: | |
| V2715032016076_13 Dec 2025 | Electrical System | Diagnosis for Excessive Current Draw. | |
| SM 67-2025 Dec 2025 | Fuel/Propulsion System | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. | |
| V4016012043146_4 Nov 2025 | Suspension | What is and what is not a leaking suspension strut. | |
| SM 60-2025 Nov 2025 | Electrical System | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | |
| V4622022067177_4 Nov 2025 | Service Brakes | Warranty Instruction and guidance | |
| V4418012043620_8 Nov 2025 | Service Brakes | Alignment sheet submission. | |
| V2125012077512_2 Oct 2025 | Engine | Turbocharger repair or replace due to stuck wastegate. | |
| WLA-25-11 Oct 2025 | Engine | Coolant Bleed Procedure | |
| V0116132033805_11 Oct 2025 | Engine | Engine misfire diagnostic aid. | |
| V0123022069588_3 Oct 2025 | Engine | EVAP and Leak Detection Pump replacement components. | |
| V1917012022548_15 Oct 2025 | Engine | G12Evo can now be mixed with previous coolants. | |
| V3718022033975_14 Oct 2025 | Power Train | Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids. | |
| V1718062017813_23 Oct 2025 | Engine | How to measure engine oil consumption. | |
| V3416022034406_8 Oct 2025 | Power Train | Diagnosing Manual Transmission Noise | |
| V1718032037201_20 Oct 2025 | Engine | Proper engine oil level before leaving the factory. | |
| V0017132033846_25 Oct 2025 | Engine | Fuel Additive to prevent sporatic misfire | |
| V0116152014815_19 Oct 2025 | Engine | A list of suggested fuel stations | |
| V8718102043704_24 Oct 2025 | Unknown Or Other | GFF Requirements regardless of concern plus System flush requirement | |
| V0017132033846_24 Jul 2025 | Engine | Fuel Additive | |
| V4616012043146_3 Jul 2025 | Suspension | How to identify and when to replace a leaking strut | |
| V1719012012855_79 Jun 2025 | Engine | Volkswagen Engine Oil Quality Standards (U.S. Only) | |
| V4418012043620_7 May 2025 | Steering | Using Alignment Sheet Submission Form | |
| V8720022061094_9 May 2025 | Unknown Or Other | How to check for HVAC system leaks using nitrogen. | |
| V4521012062957_5 May 2025 | Service Brakes | Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB). | |
| VOS-25-34 Apr 2025 | Engine | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: This hotfix is for the fill and bleed cooling system test funtion issue. | |
| V1719012012855_78 Apr 2025 | Engine | Volkswagen Engine Oil Quality Standards | |
| V9124092076241_2 Mar 2025 | Unknown Or Other | When making calls with an Apple device using Car-Play (Wired or Wireless Connection), an echo is heard on the receiving end (not from the incar caller) of the call. No related DTCs are present in the system. | |
| V2125012077251_1 Mar 2025 | Engine | Turbocharger wastegate stuck, DTCs P2563 and or P00AF stored in engine/motor control module. | |
| V4622022067177_3 Mar 2025 | Service Brakes | Brake Repair or Replacement Information | |
| V0123022069588_2 Feb 2025 | Engine | EVAP Components replacement | |
| V1917012022548_14 Feb 2025 | Engine | Identifying and Mixing Engine Coolant |
Showing 60 of 715 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 11 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Do not drive it home until the do-not-drive recall is confirmed repaired.At least one campaign on this vehicle carries a federal do-not-drive advisory. Confirm the repair with the dealer, by VIN, before taking delivery.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 4 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Jetta →