Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Brakes
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE21010 opened Apr 2021 | closed Aug 2023 | Air Bags | Air Bag Malfunction On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V083000 | Power Train | General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under... | Normally free |
| 24V797000 | Power Train | General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL... | Normally free |
| 24V060000 | Latches/Locks/Linkages | General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. | Normally free |
| 21V578000 | Tires | General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18"... | Normally free |
| 20V792000 | Seat Belts | General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra... | Normally free |
| 20V650000 | Power Train | General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. | Normally free |
| 20V446000 | Air Bags | General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. | Normally free |
| 20V324000 | Structure | General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. | Normally free |
Show 2 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 20V142000 | Latches/Locks/Linkages | General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. | Normally free |
| 19V814000 | Seat Belts | General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026060 2026-02-12 | Powertrain | 46 | Issue: On certain vehicles, the recall repairs completed by a General Motors dealer during recall N242454440 (Transport Canada recall no. 2024-637) may not have been done correctly. As a result, a second repair is required. |
| 2024637 2024-10-24 | Powertrain | 52,309 | Issue: Over time, the transmission control valve could wear and lose pressure. If this happens, the transmission could shift harshly and could cause the rear wheels to lock up. |
| 2024061 2024-02-01 | Structure | 249,132 | Issue: On certain trucks, water could leak into the exterior tailgate switch. As a result, the tailgate could unlatch and open unexpectedly while parked. |
| 2022160 2022-03-31 | Accessories | 1,520 | Issue: This recall is a new notification for owners that purchased a soft or hard tri-fold tonneau cover from a General Motors dealer. On certain trucks, the bed-cover could come loose while driving and detach from the truck. |
| 2021767 2021-12-17 | Tires | 14 | Issue: This recall affects certain trucks equipped with optional 18", 20", or 22" wheels and tires. The spare tire has a smaller diameter than the tires on the truck. |
Show 12 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021103 2021-02-26 | Tires | 2,360 | Issue: Certain vehicles were built with tires that may have been cured too long. As a result, the sidewall could crack or the tread and belts could separate. This could lead to a sudden loss of air pressure and could cause a tire failure. |
| 2020624 2020-12-17 | Seats And Restraints | 71,484 | Issue: On certain trucks, the seat belt brackets for the front-row centre seat may not be properly attached to the seat frame. As a result, the seat belt could detach, and may not work as designed in a crash. |
| 2020530 2020-11-06 | Tires | 629 | Issue: Certain vehicles were built with tires that may have been cured too long. As a result, the sidewall could crack or the tread and belts could separate. This could lead to a sudden loss of air pressure and could cause a tire failure. |
| 2020505 2020-10-23 | Powertrain | 5 | Issue: On a small number of trucks, the driveshaft may not have been properly welded. As a result, the driveshaft could break while driving and cause a loss of power to the wheels. |
| 2020350 2020-07-30 | Airbag | 76 | Issue: On certain vehicles, there may be a problem with the side curtain airbag inflators. As a result, the airbags may not inflate properly in a crash. |
| 2020304 2020-07-03 | Lights And Instruments | 101 | Issue: On certain trucks equipped with dual rear wheels and work truck trim level, the roof-mounted front clearance and identification lamps were not installed. |
| 2020165 2020-04-16 | Accessories | 3,991 | Issue: On certain Silverado LD and Sierra LD models, the bed-cover could come loose while driving and detach from the truck. This problem affects tri-fold tonneau covers that were factory ordered or sold as an accessory. |
| 2020097 2020-03-12 | Structure | 95 | Issue: On certain 2500 and 3500 series trucks, over time, the hood latch could fail. If this happens, the hood may open suddenly while driving. |
| 2020079 2020-02-27 | Brakes | 1,570 | Issue: On certain trucks, the bolts used to attach the front and/or rear brake calipers could break under load. If this happens, the brake caliper could detach. |
| 2019631 2019-12-12 | Electrical | 24,289 | Issue: On certain trucks, the nut that attaches the positive battery cable to the alternator could loosen. This could affect the electrical connection, resulting in an engine stall and/or arcing. |
| 2019575 2019-11-14 | Seats And Restraints | 75,208 | Issue: On certain trucks, after a crash where a front seat belt pretensioner deploys, the carpet could catch fire. Safety Risk: A fire that occurs after a crash could create an increased risk of injury. |
| 2019494 2019-10-03 | Accessories | 2,668 | Issue: Certain truck bed-covers could come loose while driving and detach from the truck. This problem affects tri-fold soft tonneau covers that were factory ordered or sold as an accessory. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 22-NA-244 May 2024 | WARRANTY EXTENSION | Electrical System | This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. |
| PIT5698F Sep 2026 | Unknown Or Other | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | |
| PIP4902W Sep 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIP6127A Aug 2026 | Unknown Or Other | This document assists GM dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. | |
| PIT6031B Aug 2026 | Unknown Or Other | This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIT5680B Jul 2026 | Unknown Or Other | This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area. | |
| PIT5509N Jul 2026 | Unknown Or Other | This PI provides diagnostic tips for diagnosing electric trailer brakes issues. | |
| PIT5099J Jul 2026 | Unknown Or Other | PI to help diagnose A/C concern | |
| PIT6473F Jul 2026 | Unknown Or Other | This PI was created to help avoid unnecessary front camera module replacements | |
| PIT6532 Jul 2026 | Unknown Or Other | The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement | |
| PIT5544J Jun 2026 | Unknown Or Other | This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. | |
| PIT6523 Jun 2026 | Unknown Or Other | This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary | |
| PIP5810D May 2026 | Unknown Or Other | This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development | |
| PIT5509M May 2026 | Unknown Or Other | This PI provides diagnostic tips for diagnosing electric trailer brakes issues. | |
| PIT5689N Apr 2026 | Unknown Or Other | This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI. | |
| PIT3271Q Apr 2026 | Unknown Or Other | This preliminary information communicates information about how to determine if a wheel and tires size change is available. | |
| PIT6473E Mar 2026 | Unknown Or Other | This PI was created to help avoid unnecessary front camera module replacements | |
| PIT6473D Mar 2026 | Unknown Or Other | This PI was created to help avoid unnecessary front camera module replacements | |
| PIT6473C Mar 2026 | Unknown Or Other | This PI was created to help avoid unnecessary front camera module replacements | |
| PIP4902V Mar 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIP6104 Mar 2026 | Unknown Or Other | This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. | |
| PIT6473B Mar 2026 | Unknown Or Other | This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD | |
| PIT6425D Mar 2026 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss | |
| PIT5744F Feb 2026 | Unknown Or Other | This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. | |
| PIT5697E Feb 2026 | Unknown Or Other | This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. | |
| PIT6489 Feb 2026 | Unknown Or Other | This preliminary information communicates an issue with the engine running after the ignition is turned off and diagnostic help to isolate a possible Fuel Pump Control Module issue. | |
| PIT4506J Feb 2026 | Unknown Or Other | This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. | |
| PIT6483 Feb 2026 | Unknown Or Other | This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs. | |
| PIT6425C Jan 2026 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIT6400A Jan 2026 | Unknown Or Other | This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin. | |
| PIT6344A Jan 2026 | Unknown Or Other | This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow. | |
| PIP6098 Jan 2026 | Unknown Or Other | This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction. | |
| PIP4902U Jan 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIT5828E Jan 2026 | Unknown Or Other | This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered... | |
| PIT6276B Jan 2026 | Unknown Or Other | This Preliminary information communicates an issue with a service keyless entry message caused by aftermarket door handle covers and they should be removed. | |
| PIT5689M Dec 2025 | Unknown Or Other | This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI. | |
| PIT5214G Nov 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical... | |
| PIT6451 Nov 2025 | Unknown Or Other | This PI communicates information that Engineering is aware of concern and working to correct false Service Trailer Turn Signal Message when operating the power tailgate with no trailer connected. | |
| PIT6425B Oct 2025 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIT6425A Oct 2025 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| N242454441 -03 Oct 2025 | SERVICE CAMPAIGN | Power Train | Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. |
| PIT6440 Oct 2025 | Unknown Or Other | The Driver Information Center may display a message of Transport Mode On after the ignition is cycled. | |
| 13598 Sep 2025 | Unknown Or Other | New Vehicle Monitoring Programs Section in IVH | |
| PIT5479H Sep 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston. | |
| 22-NA-080 Sep 2025 | Engine | This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. | |
| PIP4902T Aug 2025 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIC5650M Aug 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. | |
| PIT6396A Aug 2025 | Unknown Or Other | This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode. | |
| PIT5161L Jul 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic | |
| PIP5865E Jul 2025 | Unknown Or Other | This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft. | |
| PIP5601B Jul 2025 | Unknown Or Other | This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. | |
| PIT6405 Jun 2025 | Unknown Or Other | This PI is to inform dealers of a possible issue with an LVDS cable causing the radio to come on unwanted | |
| N252494770-01 Jun 2025 | SERVICE CAMPAIGN | Unknown Or Other | Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. |
| N252494770 Jun 2025 | SERVICE CAMPAIGN | Unknown Or Other | Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. |
| PIT6400 Jun 2025 | Unknown Or Other | This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin. | |
| PIT6396 Jun 2025 | Unknown Or Other | This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode. | |
| PIT6180A Jun 2025 | Unknown Or Other | This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. | |
| PIP4902S Jun 2025 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| 25-NA-156 Jun 2025 | Wheels | This service bulletin provides information on Tire Sidewall Irregularities. | |
| 00-06-01-026R Jun 2025 | Engine | This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. |
Showing 60 of 1343 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 10 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Silverado 2500 →