2020 Ford ExpeditionUNDER FEDERAL INVESTIGATION

421 federal complaints (568 component records) · 18 recall campaigns on file · 2 federal investigations · 176 service bulletins · 13 Canadian recalls
See all 35 model years of the Ford Expedition →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
17 city / 23 hwy
Federal complaints
421
Recall campaigns
18
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
266
Other
60
Engine & cooling
55
Seat belts
39
Electrical system
35
Body & structure
22
Driver assistance
22
Speed control
15
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 21 complaints2 years old: 33 complaints3 years old: 95 complaints4 years old: 92 complaints5 years old: 88 complaints56 years old: 79 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 420 of 421 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 14 complaints020,000 - 40,000 miles: 9 complaints40,000 - 60,000 miles: 16 complaints40k60,000 - 80,000 miles: 22 complaints80,000 - 100,000 miles: 24 complaints80k100,000 - 120,000 miles: 10 complaints120,000 - 140,000 miles: 3 complaints120k140,000 - 160,000 miles: 1 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 99 of 421 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

266 complaint records3 fire reports1 crash report
"AUTOMATIC TRANSMISSION IS FAULTY. FALLS INTO NEUTRAL AT HIGHWAY SPEED. LOSS OF ABILITY TO ACCLERATE. POTENTIAL FOR COLLISION...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Engine & cooling

55 complaint records2 fire reports
"Less than 74,000 miles and coolant hoses split. According to service department they have had an increase in hoses rupturing indicating a fault in the hoses...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Seat belts

39 complaint records1 crash report
"Seatbelts have been recalled but no fix has been approved, Ford says 3rd quarter of 2025, but we are now nearly in the 4th quarter..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse seat belts parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ21002
opened Aug 2021
OPENBack Over PreventionRearview Camera FMVSS 111 Noncompliance - led to recall 26V606
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No.
RQ24015
opened Nov 2024
closed Jul 2025Seat BeltsSeat Belt Retractor Pretensioner Inadvertent Deployment - led to recall 25V197
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
25V628000PARK OUTSIDEEngineFord Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked.Normally free
26V402000Power TrainFord Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles.Normally free
26V368000StructureFord Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.Normally free
26V344000Seat BeltsFord Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will...Normally free
25V442000Back Over PreventionFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022...Normally free
25V346000Electrical SystemFord Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262.Normally free
25V197000Seat BeltsFord Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will...Normally free
24V852000EquipmentFord Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles.Normally free
Show 10 more recall campaigns
CampaignComponentSummaryRemedy
24V099000Seat BeltsFord Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt,...Normally free
23V420000EquipmentFord Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles.Normally free
22V250000VisibilityFord Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles.Normally free
20V575000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.Normally free
20V574000Seat BeltsFord Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.Normally free
20V366000SeatsFord Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat...Normally free
20V262000Forward Collision AvoidanceFord Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature.Normally free
20V217000Seat BeltsFord Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.Normally free
20V197000Power TrainFord Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package.Normally free
19V633000SeatsFord Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026311
2026-06-24
Powertrain33,012Issue: On certain vehicles, a problem in the transmission could cause the parking pawl to become damaged. As a result, when the transmission is shifted to Park, the vehicle could move if the parking brake is not applied.
2026279
2026-06-09
Other16,208Issue: On certain vehicles, the chrome plating on the center console could bubble and peel. If this happens, sharp edges can be created. Safety Risk: Exposed sharp edges can increase the risk of injury.
2026257
2026-05-27
Seats And Restraints13,760Issue: On certain vehicles, there could be a problem with the driver and/or front passenger seatbelt pretensioner(s). As a result, the airbag warning light could turn on, and the seatbelt pretensioners could deploy without a crash.
2025360
2025-06-27
Visual System16,575Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
2025285
2025-05-23
Other8Issue: On a small number of vehicles, the recall repairs completed by a Ford dealer during recall 20S20 (Transport Canada recall no. 2020-202) may not have been done correctly. As a result, a second repair is required.
Show 8 more Canadian recalls
RecallSystemUnits (CA)Summary
2025164
2025-03-28
Seats And Restraints3,261This recall was replaced by Transport Canada recall no. 2026-257. Issue: On certain vehicles, there could be a problem with the driver and/or front passenger seatbelt pretensioner(s).
2023341
2023-06-09
Seats And Restraints32,328Issue: On certain vehicles, the owner's manual doesn't include instructions for how to remove or adjust the head restraint for the centre seating positions. Canadian regulations require this information be included in the owner's manual.
2022257
2022-05-17
Electrical4,747Issue: Certain vehicles could catch fire in the engine compartment, even while parked with the ignition off. The exact cause of the fire risk is under investigation.
2022197
2022-04-14
Visual System77,815Issue: On certain trucks, the windshield wiper arms may not have been manufactured correctly. As a result, the wiper arms could slip and they may not wipe the windshield properly.
2020454
2020-09-24
Visual System76,576Issue: On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all.
2020289
2020-06-24
Seats And Restraints159Issue: On certain vehicles, the bracket that attaches the head restraint to the second-row left seat may not have been fully welded. As a result, the head restraint could move in a crash.
2020202
2020-05-11
Other1,106Issue: On certain vehicles, the Pre-Collision Assist System was not programmed correctly. As a result, the Forward Collision Warning, Dynamic Brake Support, and Automatic Emergency Braking features will not work.
2019437
2019-08-29
Seats And Restraints70,741Issue: On certain vehicles, seats with a manual recliner may not meet the strength requirements of Canadian regulations. A seatback with reduced strength may not properly restrain an occupant in a crash.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 55100
Aug 2026
SeatsFor Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available.
SSM 54720
Apr 2026
Electrical SystemVarious 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
25N17
Mar 2026
Unknown Or OtherAdvance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
SSM 54589
Feb 2026
Electrical SystemSome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle...
25L02
Dec 2025
Unknown Or OtherSpecial Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
Show 55 more bulletins
BulletinTypeComponentSummary
SSM 54366
Nov 2025
Power TrainSome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025.
TSB 25-2476
Oct 2025
Power TrainThis bulletin supersedes TSB 25-2132. Reason for update: update the Part List Description and Labor Times Description Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh...
SSM 54313
Oct 2025
Lane DepartureSome 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
SSM 54116
Aug 2025
Unknown Or OtherVarious 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation.
SSM 53764
May 2025
Power TrainSome 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns.
24B47 S1
May 2025
Unknown Or OtherCERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
24E13
May 2025
Unknown Or OtherOn your vehicle, the OBD monitoring system for the catalytic converter may not be operating as intended. The Malfunction Indicator Light (MIL) may illuminate on the instrument panel even though a catalytic converter repair may not be necessary.
SSM 53661
Apr 2025
Unknown Or OtherSome 2018-2024 Expedition/Navigator vehicles equipped with 22 inch wheels, may exhibit an increased level of vibrations which can be felt while driving on a smooth road at speeds at or above 75 mph (120 km/h).
TSB 25-2132
Apr 2025
Unknown Or OtherThis bulletin supersedes TSB 25-2023. Reason for update: update the Part List and Service Procedure Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed...
24E13
Apr 2025
Unknown Or OtherCertain 2018-2021 Model Year Expedition Vehicles equipped with a 3.5L EcoBoost Engine Powertrain Control Module (PCM) Reprograming
TSB 25-2023
Feb 2025
Unknown Or Other"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Harsh engagement • Delayed engagement • Harsh shift • Delayed shift • Illuminated MIL with DTCs P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772,...
SSM 53305
Jan 2025
Unknown Or OtherSome 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
SSM 53040
Oct 2024
Unknown Or OtherWhile performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 52881
Sep 2024
Service Brakes2018-2022 Expedition/Navigator  "Park Brake Limited Function Service Required" Message In The IPC
TSB 24-2188
Jul 2024
WheelsThis article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application.
24B47
Jul 2024
Unknown Or OtherCertain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles.
SSM 52722
Jul 2024
Unknown Or OtherSome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through...
SSM 52704
Jul 2024
Unknown Or OtherSome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using...
SSM 52675
Jun 2024
Unknown Or OtherSome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the...
TSB 24-2182
Jun 2024
Unknown Or OtherThis article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022...
SSM 52548
May 2024
Power TrainVarious vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals.
SSM 52483
Apr 2024
Unknown Or OtherSome 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM).
SSM 52410
Apr 2024
Unknown Or OtherVarious vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications.
TSB 24-2101
Mar 2024
Power TrainThis article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an...
SSM 52335
Mar 2024
Engine And Engine CoolingFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods.
SSM 52314
Mar 2024
Power TrainDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage.
SSM 52307
Feb 2024
Electrical SystemSome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode.
TSB 24-2046
Feb 2024
Electrical SystemThis article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed...
TSB 23-2396
Dec 2023
SeatsThis article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy...
TSB 23-2350
Nov 2023
Power TrainSome 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes This may be...
TSB 23-2249
Nov 2023
Power TrainThis article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift. Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 (excluding Police Interceptor vehicles with column shift) may...
TSB 23-2307
Oct 2023
Unknown Or OtherSome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various...
SAN Vol1 Issue2
Oct 2023
EquipmentThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, or GSB, or other electronic communication.
SSM 51939
Sep 2023
Power TrainSome 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan.
SSM 51937
Sep 2023
EquipmentSome vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound.
TSB 23-2250
Aug 2023
Power TrainThis article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a...
TSB 23-2256
Aug 2023
Electrical SystemSome 2020-2021 Expedition vehicles my exhibit a no restart during auto start-stop operation. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
SSM 51838
Aug 2023
Electrical SystemIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem.
SSM 51725
Jun 2023
Electrical SystemSome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode.
SAN-Vol1 I1
Jun 2023
EquipmentThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51687
Jun 2023
Unknown Or OtherTSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order.
TSB 22-2428
May 2023
Power TrainSome 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before...
TSB 23-2152
May 2023
Power TrainThis article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift.
TSB 23-2120
May 2023
Power TrainSome 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive.
SSM 51617
May 2023
Exterior LightingSome 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch.
TSB 23-2143
May 2023
Engine And Engine CoolingSome 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6...
SSM 51582
Apr 2023
Engine And Engine CoolingSome 2020-2021 Expedition vehicles may exhibit an intermittent no auto restart during auto-start-stop operation with a Shift To Park Restart Engine message displayed in the message center. Follow normal Workshop Manual (WSM), Section 303-14 diagnostics if this concern occurs.
TSB 23-2123
Apr 2023
Power TrainSome 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift.
SSM 51536
Apr 2023
StructureFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle.
SSM 51449
Mar 2023
EquipmentSome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode.
SSM 51419
Mar 2023
Power TrainSome 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan.
TSB 23-2036
Feb 2023
SeatsSome 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed.
SSM 51321
Jan 2023
EquipmentSome 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch.
TSB 22-2260
Jan 2023
Fuel SystemSome 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost and 2020-2021 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM).
SSM 51311
Jan 2023
SeatsSome 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward movement.

Showing 60 of 176 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Pull and release every belt.A belt that retracts slowly or a buckle that will not latch matches this vehicle's seat-belt cluster.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 18 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Expedition →