2020 Ford ExplorerUNDER FEDERAL INVESTIGATION

1,230 federal complaints (1,736 component records) · 33 recall campaigns on file · 3 federal investigations · 362 service bulletins · 29 Canadian recalls
See all 43 model years of the Ford Explorer →
Engine
2.3L 4-cyl
Fuel
Regular
Drive
4WD
EPA economy
20 city / 27 hwy
Federal complaints
1,230
Recall campaigns
33
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
498
Driver assistance
219
Other
208
Electrical system
187
Engine & cooling
137
Brakes
84
Glass & wipers
70
Lighting
55
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 158 complaints01 years old: 123 complaints2 years old: 116 complaints3 years old: 185 complaints4 years old: 200 complaints5 years old: 299 complaints56 years old: 146 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 1,227 of 1,230 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 174 complaints020,000 - 40,000 miles: 43 complaints40,000 - 60,000 miles: 54 complaints40k60,000 - 80,000 miles: 51 complaints80,000 - 100,000 miles: 29 complaints80k100,000 - 120,000 miles: 27 complaints120,000 - 140,000 miles: 8 complaints120k140,000 - 160,000 miles: 2 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 2 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 390 of 1,230 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

498 complaint records9 crash reports
"Transmission with known defects failed at 72,000 miles under normal driving circumstances and a vehicle only six years old...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Driver assistance

219 complaint records19 crash reports
"Rear view mirror keeps turning solid blue ( blank ) and message center on the dash says "rear brake assist not working"...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Electrical system

187 complaint records4 fire reports3 crash reports
"DEEP SLEEP MODE ACTIVATES AFTER 2 DAYS. MOST RECENT EXPERIENCE INVOLVED HAVING TO JUMP START THE CAR AFTER SETTING 3 DAYS...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ21002
opened Aug 2021
OPENBack Over PreventionRearview Camera FMVSS 111 Noncompliance - led to recall 26V606
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No.
DP25001
opened Sep 2025
closed Apr 2026StructureUnderbody shields detachment
The Office of Defects Investigation (ODI) received a petition on August 22, 2025, requesting a defect investigation into an alleged defect of the “underbody shields” on model year (MY) 2020 Ford Explorer vehicles.
RQ23002
opened Jun 2023
closed Feb 2024Power TrainRear Axle Bolt Failure - led to recall 23V675
On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
26V451000SeatsFord Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or...Normally free
26V402000Power TrainFord Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles.Normally free
26V159000Seat BeltsFord Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.Normally free
26V123000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles.Normally free
26V117000VisibilityFord Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.Normally free
25V685000EquipmentFord Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick...Normally free
25V442000Back Over PreventionFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022...Normally free
25V393000SeatsFord Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding...Normally free
Show 25 more recall campaigns
CampaignComponentSummaryRemedy
25V166000Power TrainFord Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255.Normally free
25V159000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342.Normally free
25V093000Seat BeltsFord Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured.Normally free
24V852000EquipmentFord Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles.Normally free
24V598000EngineFord Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package.Normally free
24V188000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.Normally free
23V675000Power TrainFord Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.Normally free
23V626000Electrical SystemFord Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines.Normally free
23V342000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.Normally free
23V305000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS).Normally free
23V199000Power TrainFord Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain.Normally free
23V069000Power TrainFord Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission.Normally free
23V022000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.Normally free
21V735000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras.Normally free
21V154000SuspensionFord Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been...Normally free
20V788000EngineFord Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.Normally free
20V730000Fuel System, GasolineFord Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.Normally free
20V693000Power TrainFord Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package.Normally free
20V575000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.Normally free
20V549000Seat BeltsFord Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.Normally free
20V497000SeatsFord Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.Normally free
19V859000Fuel System, GasolineFord Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.Normally free
19V687000Electrical SystemFord Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines.Normally free
19V633000SeatsFord Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped...Normally free
19V575000Power TrainFord Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026339
2026-07-14
Seats And Restraints26,900Issue: On certain vehicles the recall repairs completed by a Ford dealer during recall 25S67 (Transport Canada recall no. 2025-328) may not be effective. As a result, a second repair is required.
2026311
2026-06-24
Powertrain33,012Issue: On certain vehicles, a problem in the transmission could cause the parking pawl to become damaged. As a result, when the transmission is shifted to Park, the vehicle could move if the parking brake is not applied.
2026124
2026-03-17
Seats And Restraints44Issue: On certain vehicles, the second-row outboard seat belt anchor bolt(s) may be loose or missing. As a result, the seat belt(s) could detach in a crash.
2026100
2026-03-05
Visual System99,375Issue: On certain vehicles, a software problem could cause the rearview camera image not to display properly when the transmission is shifted into reverse.
2026098
2026-03-03
Visual System54,078Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work.
Show 24 more Canadian recalls
RecallSystemUnits (CA)Summary
2026005
2026-01-09
Electrical138,783Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall replaces Transport Canada recall no. 2025-554.
2025554
2025-10-10
Electrical128,886This recall was replaced by Transport Canada recall no. 2026-005. Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in.
2025360
2025-06-27
Visual System16,575Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
2025328
2025-06-13
Seats And Restraints20,298Issue: On certain vehicles, the trim for the seat fold switch on the second-row seats may not have been installed properly. As a result, the switch could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly.
2025135
2025-03-14
Powertrain122Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recalls 22S27 (Transport Canada recall no. 2022-198) and/or 23S16 (Transport Canada recall no. 2023-172) may not have been done correctly.
2025140
2025-03-14
Visual System3,738Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S23 (Transport Canada recall no. 2023-288) may not have been done correctly. As a result, a second repair is required.
2025084
2025-02-14
Seats And Restraints12,659Issue: On certain vehicles, the bolts securing the seat belt buckles may not have been properly tightened. Additionally, the second-row center seat belt anchor bolt and/or retractor bolt may not have been properly tightened.
2024462
2024-08-12
Engine4,888Issue: On certain vehicles, the connecting rod bearings may wear and cause the engine to fail. Note: This recall only affects certain police vehicles equipped with a 3.3L gas or hybrid engine.
2023543
2023-10-06
Powertrain9,343Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S27 (Transport Canada recall number 2022-198) may not address all safety risks. As a result, a second repair is required.
2023288
2023-05-15
Visual System43,582Issue: On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen.
2023259
2023-04-28
Visual System13Issue: On a small number of vehicles, the integrated computer screen (ICS) may not automatically turn on when the transmission is shifted to reverse. As a result, the rearview camera image may not appear when backing up.
2023172
2023-03-27
Powertrain68Issue: On certain vehicles, the software update that was installed by a Ford dealer during recall 22S27 (Transport Canada recall number 2022-198) prior to July 2022 may not be effective. As a result, a second repair is required.
2023056
2023-02-13
Powertrain33Issue: On certain vehicles, the powertrain control module (PCM) could reset while driving and cause damage to the transmission park system. If this happens, you may not be able to shift the transmission into Park.
2023018
2023-01-24
Visual System39,978This recall was replaced by Transport Canada Recall No. 2023-288. Issue: On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image to not appear on the SYNC display screen.
2022198
2022-04-14
Powertrain10,607Issue: On certain vehicles, a mounting bolt for the rear axle housing could break. If this happens, the axle housing can move and cause clunking or banging noises and vibrations from the rear of the vehicle.
2021586
2021-09-24
Visual System24,101Issue: On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image to not appear on the SYNC display screen.
2021010
2021-01-18
Visual System3Issue: On a small number of vehicles, the windshield washer fluid reservoir may have been filled with washer fluid that was contaminated with brake fluid.
2020631
2020-12-21
Engine65Issue: On certain vehicles, the right motor mount fasteners may not have been properly tightened. As a result, the engine may vibrate, and the axle may disconnect from the transmission. This can result in loss of power to the wheels.
2020537
2020-11-11
Powertrain1,291Issue: On certain vehicles, the driveshaft could break. If this happens, there could be a sudden loss of power to the wheels. A driveshaft that separates could also damage the fuel tank and cause a fuel leak.
2020454
2020-09-24
Visual System76,576Issue: On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all.
2020391
2020-08-25
Airbag34Issue: On certain vehicles, the fasteners that attach the side airbag to the front seat backs may not have been tightened properly. As a result, the side airbag may not deploy properly in a crash.
2019606
2019-12-04
Fuel System35Issue: On certain vehicles, the protective cover on the engine fuel line may not be long enough. As a result, the fuel line could rub against another fuel line. This could cause damage and result in a fuel leak.
2019437
2019-08-29
Seats And Restraints70,741Issue: On certain vehicles, seats with a manual recliner may not meet the strength requirements of Canadian regulations. A seatback with reduced strength may not properly restrain an occupant in a crash.
2019391
2019-08-09
Brakes239Issue: On certain vehicles, the cover for the manual park release (MPR) lever may not be installed. If the MPR lever is accidentally pushed, the transmission can be shifted out of PARK without a key in the ignition.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 55217
Oct 2026
Unknown Or OtherSome 2020-2024 Explorer/Aviator vehicles equipped with 3.0L EcoBoost/hybrid engine may exhibit blue or black exhaust smoke on startup for the first 5 minutes after an overnight cold soak with no illuminated malfunction indicator lamp (MIL) or powertrain diagnostic trouble codes...
TSB 25-2568 V2
Sep 2026
Unknown Or OtherThis article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631.
TSB 26-2395
Aug 2026
Electrical SystemThis article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B to L1MZ-4A015-B.
SSM 55100
Aug 2026
Unknown Or OtherFor Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available.
SSM 55069
Aug 2026
StructureSome 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip.
Show 55 more bulletins
BulletinTypeComponentSummary
SSM55059
Aug 2026
Power TrainSome 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench)...
TSB 26-2287
Jun 2026
Power TrainThis article supersedes 25-2302. Reason for update: update the labor time allowance for F-150 vehicles, update the Parts list to replace the part number W716979-S439 with W721084-S439, and add a note for LV fluids XT-10-QLVC and CXT-10-LV6 "Transfer Case Fluid".
26N09
Jun 2026
Visibility/WiperCustomer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation
SSM 54902
Jun 2026
Power TrainFor 20202026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available.
SSM 54857
May 2026
Fuel/Propulsion System2020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons.
TSB 26-2242
May 2026
SuspensionThis bulletin supersedes 25-2213. Reason for update: update the Service Procedure to add notes to clarify the customer symptoms, applicability of this TSB, directing technicians to evaluate both front strut mounts, and add Figure 1 to identify the specific area of the strut...
SSM 54827
May 2026
Power TrainSome 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may require replacement of the front drive halfshaft inner/outer CV joint boot for various reasons.
25B51
May 2026
EngineCertain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model...
TSB 26-2226
May 2026
Power TrainThis bulletin supersedes 26-2046. Reason For Update: update the parts list to change the claim quantity of the C clutch friction plates (HL3Z-7B164-A), C clutch steel plates (HL3Z-7B442-F), D clutch steel plates (HL3Z-7B442-D), add the rear driveshaft flange CV joint-to-pinion...
SSM 54795
May 2026
Power TrainSome 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control...
SSM 54646
Apr 2026
StructureSome 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936).
SSM 54783
Apr 2026
Power TrainSome 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control...
23B64
Apr 2026
Fuel/Propulsion SystemCustomer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module (BECM) Software Update
SSM 54720
Apr 2026
Lane DepartureVarious 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
25N17
Mar 2026
Unknown Or OtherAdvance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
SSM 54655
Mar 2026
Unknown Or OtherSome 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may exhibit a concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers (but not all speakers). This may be due to other components located near the suspect speaker.
SSM 54614
Feb 2026
Fuel/Propulsion SystemSome 2020-2024 Explorer vehicles equipped with a 2.3L engine and 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles equipped with a 3.0/3.3L engine may require various repairs associated with the fuel tank and/or fuel pump and sender unit.
SSM 54601
Feb 2026
Electrical SystemFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code.
SSM 54592
Feb 2026
Power TrainFor 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing.
SSM 54589
Feb 2026
Electrical SystemSome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle...
TSB 26-2046
Feb 2026
Power TrainThis bulletin supersedes TSB 25-2611. Reason For Update: Change the part number for the transmission fluid heat exchanger bolt (Expedition/Navigator) as well as change the claim/package quantities for HL3Z-7B442-F and HL3Z-7B164-C.
SSM 54516
Jan 2026
Structure2020-2026 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Individual level III ballistic panel mounting tab service parts are now available: right-hand (78201B68) and left-hand (78201B69).
TSB 25-2614
Jan 2026
Unknown Or OtherSome of the vehicles listed in the Model statement above may exhibit a cupholder base that is damaged or broken. This may be due to the heat stake clips detaching from the cup holder assembly.
TSB 25-2568
Jan 2026
SuspensionThis article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631.
TSB 25-2611
Dec 2025
Power TrainThis bulletin supersedes TSB 25-2474 for 3 Part List corrections. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction...
25L02
Dec 2025
Unknown Or OtherSpecial Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
SSM 54366
Nov 2025
Power TrainSome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025.
TSB 25-2474
Oct 2025
Power TrainThis bulletin supersedes TSB 25-2429 for a labor operation correction. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction...
SSM 54313
Oct 2025
Lane DepartureSome 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
SSM 54262
Oct 2025
EngineSome 2019-2020 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2020 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2020 Explorer vehicles equipped with a 3.0L EcoBoost, and 2020 F-150 vehicles equipped with a 2.7L...
Customer Script-Expl Hood
Sep 2025
Structure2020-2025 MY Explorer hood- customer script
TSB 25-2447
Sep 2025
Power TrainThis article supersedes TSB 22-2177 to update labor times from M-time to AP-time and add a limit. Some of the vehicles listed in the model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P1A0C stored in the PCM.
25P28
Sep 2025
Unknown Or OtherCertain Model Year Multiple Vehicles Ford Pass/Lincoln Way Connectivity Concerns
TSB 25-2429
Sep 2025
Power TrainThis bulletin supersedes TSB 25-2300 to update the production fix date. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction...
TSB 25-2373
Aug 2025
Power TrainThis article supersedes TSB 23-2174 to update the Service Procedure, Part List and adding an additional labor operation. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs)...
TSB 25-2300
Aug 2025
Power TrainThis bulletin supersedes TSB 25-2131 to add reprogram for later level software, new Steps 1-4 in Service Procedure. Updated Part List with 3 superseded part numbers.
TSB 25-2302
Aug 2025
Power TrainThis article supersedes TSB 24-2252 to update the Title, Action Statement, Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:  Harsh engagement  Delayed engagement  Harsh shift ...
SSM 54116
Aug 2025
Unknown Or OtherVarious 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation.
SSM 54083
Jul 2025
Power TrainSome 2020-2023 Explorer, 2022-2023 F-150, and 2023-2024 Expedition/Navigator vehicles equipped with a 2.3L/3.5L EcoBoost engine may exhibit may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes...
SSM 53982
Jun 2025
Fuel/Propulsion SystemSome 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and 2022-2024 Maverick vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in...
SSM 53876
Jun 2025
Power TrainSome 2020-2023 Aviator/Explorer and 2021-2023 Bronco vehicles equipped with a 10R60 transmission may exhibit harsh or delayed engagement/shift concerns. Refer to Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing for normal diagnostics.
24M01 S2
Jun 2025
Engine2020 Model Year Explorer and Explorer Police Interceptor - Utility Equipped with a 3.3L Engine Replace Front Catalytic Converters If Required and Inspect Wire Harness for Runs Rough/Misfire Condition
TSB 25-2228
May 2025
Power TrainSome of the vehicles listed in the Model statement above may exhibit delayed reverse engagement. This may be due to the software in the powertrain control module (PCM).
TSB 25-2213
May 2025
SteeringThis article supersedes TSB 25-2121 to update the affected production build dates. Some of the vehicles listed in the Model statement above may exhibit a click/pop noise while turning the steering wheel from straight ahead to full lock during low speed turning events.
SSM 53764
May 2025
Power TrainSome 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns.
24B47 S1
May 2025
Unknown Or OtherCERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
TSB 25-2131
Apr 2025
Unknown Or OtherThis bulletin supersedes TSB 24-2436. Reason for update: update the Part List and Service Procedure Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed...
SSM 53601
Apr 2025
Unknown Or OtherSome 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2025 Escape/Corsair, 2022-2025 Maverick, and 2024-2025 Nautilus vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC)...
TSB 25-2121
Mar 2025
Unknown Or OtherSome of the vehicles listed in the Model statement above may exhibit a click/pop noise while turning the steering wheel from straight ahead to full lock during low speed turning events. This noise may be due to front upper strut mount washer movement under steering loads.
SSM 53519
Mar 2025
Unknown Or OtherSome 2020-2025 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may require removal of the left turbocharger oil supply tube due to various concerns.
SSM 53305
Jan 2025
Unknown Or OtherSome 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
SSM 53292
Jan 2025
Unknown Or OtherSome 2018-2024 F-150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.
SSM 53288
Jan 2025
Unknown Or OtherSome 2020-2022 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.).
TSB 24-2436
Jan 2025
Unknown Or Other"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Harsh engagement • Delayed engagement • Harsh shift • Delayed shift"
24B47 S1
Dec 2024
Unknown Or OtherCertain 2018 - 2024 Model Year Various Vehicles Update SYNC Software

Showing 60 of 362 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 33 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Explorer →