Vehicles / Ford / Transit / 2020

2020 Ford TransitUNDER FEDERAL INVESTIGATION

84 federal complaints (107 component records) · 9 recall campaigns on file · 1 federal investigation · 177 service bulletins · 10 Canadian recalls
See all 14 model years of the Ford Transit →
Engine
2.5L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
20 city / 27 hwy
Federal complaints
84
Recall campaigns
9
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Seats
27
Power train
18
Electrical system
15
Driver assistance
7
Steering
6
Other
6
Wheels
5
Engine & cooling
5
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 10 complaints01 years old: 32 complaints2 years old: 9 complaints3 years old: 7 complaints4 years old: 12 complaints5 years old: 8 complaints56 years old: 6 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 84 of 84 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Seats

27 complaint records
"Seat collapse. Available to be inspection. Unable to see over wheel or reach acceleration or brake petals. Air bag light comes on due to seat cutting it or disconnecting it when collapses. Dealership. No...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse seats parts in the directory →

Power train

18 complaint records
"Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Electrical system

15 complaint records3 fire reports
"Rear camera (back up camera) will stop working. Also, rear (right-side) and side sliding door "door open alert" false indicates, beeps horn while driving but is sporadic...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ21002
opened Aug 2021
OPENBack Over PreventionRearview Camera FMVSS 111 Noncompliance - led to recall 26V606
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
25V876000Equipment Adaptive/MobilityRollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and...Normally free
25V442000Back Over PreventionFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022...Normally free
23V499000Fuel System, GasolineQuality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A.Normally free
21V978000Power TrainFord Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD).Normally free
21V631000Parking BrakeFord Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake...Normally free
20V575000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.Normally free
20V415000Air BagsFord Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from...Normally free
20V250000Seat BeltsNational Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats.Normally free
Show 1 more recall campaigns
CampaignComponentSummaryRemedy
20V222000Seat BeltsTransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2025360
2025-06-27
Visual System16,575Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
2025165
2025-03-28
Engine17Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 20S60 (Transport Canada recall no. 2020-486) may not have been done correctly. As a result, a second repair is required.
2022311
2022-06-13
Powertrain362,062Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved.
2022151
2022-03-29
Structure1,866Issue: On certain vehicles, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle in a crash.
2021774
2021-12-17
Powertrain1,010Issue: On certain all-wheel drive vehicles, the rear driveshaft could detach from the transfer case and cause a loss of power to the wheels. The driveshaft could also damage other nearby parts, including brake lines.
Show 5 more Canadian recalls
RecallSystemUnits (CA)Summary
2021396
2021-06-24
Visual System36,496Issue: On certain vans, the pivot points for the side mirrors could rust. If this happens, the mirrors could become loose or fall down.
2021309
2021-05-24
Powertrain14,103Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved.
2020486
2020-10-16
Engine584Issue: On certain vehicles equipped with a 2.5 L engine, there may be a problem with the programming of the Powertrain Control Module. As a result, the engine could overheat. In certain cases, this could result in engine damage.
2020454
2020-09-24
Visual System76,576Issue: On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all.
2020333
2020-07-20
Airbag12Issue: On a small number of vehicles, there may be a problem with the side curtain airbag inflators. As a result, the airbags may not inflate properly in a crash.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
TSB 26-2226
May 2026
Power TrainThis bulletin supersedes 26-2046. Reason For Update: update the parts list to change the claim quantity of the C clutch friction plates (HL3Z-7B164-A), C clutch steel plates (HL3Z-7B442-F), D clutch steel plates (HL3Z-7B442-D), add the rear driveshaft flange CV joint-to-pinion...
SSM 54758
Apr 2026
Vehicle Speed ControlSome 2020-2026 Transit vehicle customers may request vehicle speed to be limited. Speed limiting can be configured to 65 mph (105 km/h), 70 mph (113 km/h), or 75 mph (121 km/h) using the Ford Diagnostic and Repair System (FDRS).
SSM 54720
Apr 2026
Electrical SystemVarious 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
25N12
Apr 2026
Power TrainCustomer Satisfaction Program 25N12 Certain 2020-2025 Model Year Transit All-Wheel-Drive (AWD) Vehicles Transfer Case Replacement If Required After Dealer Evaluation
25N17
Mar 2026
Unknown Or OtherAdvance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
Show 55 more bulletins
BulletinTypeComponentSummary
SSM 54601
Feb 2026
Electrical SystemFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code.
SSM 54592
Feb 2026
Power TrainFor 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing.
SSM 54589
Feb 2026
Electrical SystemSome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle...
TSB 26-2046
Feb 2026
Power TrainThis bulletin supersedes TSB 25-2611. Reason For Update: Change the part number for the transmission fluid heat exchanger bolt (Expedition/Navigator) as well as change the claim/package quantities for HL3Z-7B442-F and HL3Z-7B164-C.
TSB 25-2611
Dec 2025
Power TrainThis bulletin supersedes TSB 25-2474 for 3 Part List corrections. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction...
25L02
Dec 2025
Unknown Or OtherSpecial Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
SSM 54366
Nov 2025
Power TrainSome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025.
SSM 54363
Nov 2025
Unknown Or OtherSome 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on...
TSB 25-2474
Oct 2025
Power TrainThis bulletin supersedes TSB 25-2429 for a labor operation correction. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction...
SSM 54313
Oct 2025
Lane DepartureSome 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
SSM 54269
Oct 2025
EngineSome 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on...
TSB 25-2429
Sep 2025
Power TrainThis bulletin supersedes TSB 25-2300 to update the production fix date. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction...
TSB 25-2300
Aug 2025
Power TrainThis bulletin supersedes TSB 25-2131 to add reprogram for later level software, new Steps 1-4 in Service Procedure. Updated Part List with 3 superseded part numbers.
SSM 54116
Aug 2025
Unknown Or OtherVarious 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation.
TSB 25-2363
Aug 2025
EngineSome of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Lack of air flow from inoperative blower motor * Open or damaged fuse F10 in the BJB This may be due to a damaged fuse F10 (40A) in the battery junction box (BJB).
SSM 53764
May 2025
Power TrainSome 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns.
24B47 S1
May 2025
Unknown Or OtherCERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
TSB 25-2182
May 2025
Unknown Or OtherThis article supersedes TSB 24-2394 to update the Parts List. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Driver seat cushion sagging *Illuminated air bag warning indicator with diagnostic trouble codes (DTCs)...
TSB 25-2131
Apr 2025
Unknown Or OtherThis bulletin supersedes TSB 24-2436. Reason for update: update the Part List and Service Procedure Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed...
24B39
Feb 2025
Unknown Or OtherCERTAIN 2020-2024 MODEL YEAR TRANSIT ALL-WHEEL-DRIVE (AWD) VEHICLES — ALL WHEEL DRIVE MODULE (AWDM) SOFTWARE UPDATE
SSM 53327
Jan 2025
Unknown Or OtherSome 2020-2024 Transit vehicles built on 01-Aug-2019 and through 23-Oct-2024 may exhibit a lack of power steering assist on initial engine start-up with diagnostic trouble code (DTC) U3000:49 stored in the power steering control module (PSCM).
SSM 53323
Jan 2025
Unknown Or OtherAll Transit accessory stick-on keyless entry keypads come with a wallet card containing the master code.
SSM 53305
Jan 2025
Unknown Or OtherSome 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
TSB 24-2436
Jan 2025
Unknown Or Other"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Harsh engagement • Delayed engagement • Harsh shift • Delayed shift"
24B47 S1
Dec 2024
Unknown Or OtherCertain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
TSB 24-2394
Nov 2024
Unknown Or Other"Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may exhibit at least one of the following conditions: • Front seat cushion sagging • Illuminated air bag warning indicator with DTCs B1408, B1405, B1407, B0001, B0010 and/or B1404 stored in the RCM"
SSM 53040
Oct 2024
Unknown Or OtherWhile performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
TSB 24-2304
Sep 2024
Unknown Or OtherVarious Vehicles Equipped With A 10R80 Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Built On Or Before 15-Aug-2022
TSB 24-2254
Aug 2024
Power TrainSome 2020-2022 Explorer, 2020-2023 Transit, 2021-2022 F-150, 2021-2022 Mustang and 2022 Expedition/Navigator vehicles equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751,...
24B39
Aug 2024
Unknown Or OtherCertain 2020-2024 Model Year Transit All-Wheel-Drive (AWD) Vehicles All-Wheel-Drive Module (AWDM) Software Update. Warranty part analysis and bench testing has shown that thrust bearing damage can occur as a result of repeated high-torque launches consistent with severe-duty...
24B47
Jul 2024
Unknown Or OtherCertain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles.
SSM 52722
Jul 2024
Unknown Or OtherSome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through...
SSM 52704
Jul 2024
Unknown Or OtherSome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using...
SSM 52675
Jun 2024
Unknown Or OtherSome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the...
SSM 52596
Jun 2024
Unknown Or Other2024-2024 Tranist- Keyless Entry Keypad and Master Code Retrieval. All accessory stick-on keyless entry keypads come with a wallet card containing the master code.
TSB 24-2182
Jun 2024
Unknown Or OtherThis article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022...
TSB 24-2176
May 2024
Unknown Or OtherThis article supersedes TSBs 24-2100 and 24-2070 to add 2023 F-150 vehicles, update the TSB Issue statement and the TSB Service Procedure.
SSM 52548
May 2024
Power TrainVarious vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals.
SSM 52483
Apr 2024
Unknown Or OtherSome 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM).
SSM 52476
Apr 2024
EquipmentAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery.
SSM 52448
Apr 2024
Exterior Lighting2015-2024 Transit and 2023-2024 Transit Trail vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only.
TSB 24-2099
Apr 2024
Power TrainThis article supersedes TSB 22-2444 to add 2024 model year vehicles. Some 2015-2024 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear...
TSB 24-2100
Mar 2024
Power TrainThis article supersedes TSB 24-2059 to update the Service Procedure LTIS statement. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement...
TSB 24-2053
Mar 2024
SeatsThis article supersedes TSB 23-2235 to correct the Parts List and update Step 2 of the Service Procedure. Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging.
TSB 24-2059
Mar 2024
Power TrainThis article supersedes TSB 23-2351 to remove 2023 F-150 10R80 and 10R80 MHT vehicle applications. The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article.
SSM 52335
Mar 2024
Engine And Engine CoolingFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods.
SSM 52314
Mar 2024
Power TrainDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage.
SSM 52307
Feb 2024
Electrical SystemSome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode.
TSB 23-2351
Nov 2023
Power TrainSome 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator...
TSB 23-2230
Nov 2023
Electrical SystemSome 2019-2020 Transit vehicles may exhibit various SRS diagnostic trouble codes (DTCs) when used as delivery and/or courier vehicle.
TSB 23-2235
Oct 2023
SeatsThis article supersedes TSB 22-2263 to update the Title, Issue, Action, Service Procedure, and Part List. Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging.
SSM 51939
Sep 2023
Power TrainSome 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan.
SSM 51907
Sep 2023
Seat BeltsSome 2015-2023 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
TSB 23-2250
Aug 2023
Power TrainThis article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a...
SSM 51838
Aug 2023
Electrical SystemIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem.

Showing 60 of 177 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Run every power seat adjustment and check the seat frame.Motors that stall and seats that rock on their tracks are this vehicle's seat complaints.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 9 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Transit →