2020 Jeep Grand CherokeeUNDER FEDERAL INVESTIGATIONWARRANTY EXTENSION ON FILE

240 federal complaints (369 component records) · 3 recall campaigns on file · 1 federal investigation · 395 service bulletins · 8 Canadian recalls
See all 38 model years of the Jeep Grand Cherokee →
Engine
3.6L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
19 city / 26 hwy
Federal complaints
240
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
73
Other
64
Engine & cooling
56
Power train
39
Driver assistance
23
Fuel system
19
Air bags
17
Speed control
16
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 31 complaints01 years old: 21 complaints2 years old: 20 complaints3 years old: 31 complaints4 years old: 40 complaints5 years old: 65 complaints56 years old: 29 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 237 of 240 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 27 complaints020,000 - 40,000 miles: 8 complaints40,000 - 60,000 miles: 7 complaints40k60,000 - 80,000 miles: 6 complaints80,000 - 100,000 miles: 1 complaints80k100,000 - 120,000 miles: 3 complaints120,000 - 140,000 miles: 0 complaints120k140,000 - 160,000 miles: 0 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 53 of 240 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

73 complaint records3 crash reports
"Radio 8.4 touch screen is delaminated and freezes during back up camera use and sometimes the inputs change on their own..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Engine & cooling

56 complaint records3 fire reports
"TRANSMISSION LOST POWER WHILE DRIVING. WAS NOT ABLE TO KEEP RATE OF SPEED. CAR STOPPED AND WOULD NOT GO INTO GEAR STRANDED IN TRAFFIC...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

39 complaint records2 fire reports2 crash reports
"TRANSMISSION LOST POWER WHILE DRIVING. WAS NOT ABLE TO KEEP RATE OF SPEED. CAR STOPPED AND WOULD NOT GO INTO GEAR STRANDED IN TRAFFIC...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA23001
opened Mar 2023
OPENFuel System, DieselHigh pressure fuel pump failure - led to recall 24V957
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
23V411000Engine And Engine CoolingChrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.Normally free
22V406000Fuel System, DieselChrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.Normally free
20V191000Back Over PreventionChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026224
2026-05-07
Powertrain20,781Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied.
2024548
2024-08-15
Label314,717Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN".
2023338
2023-06-08
Engine33,629Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it.
2022303
2022-06-09
Fuel System55,711Issue: On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or a malfunction indicator lamp and/or service electronic...
2021372
2021-06-11
Lights And Instruments34,324Issue: On certain vehicles, the daytime running lamps (DRLs) will remain on when the driver switches the front fog lamps on. A recent change to Canadian regulations requires the DRLs to turn off when the fog lights are switched on.
Show 3 more Canadian recalls
RecallSystemUnits (CA)Summary
2020371
2020-08-13
Engine22,079Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it.
2020145
2020-04-06
Visual System46,772Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver.
2019440
2019-08-30
Steering346Issue: Certain vehicles may have been built with a gear in the steering rack that was not properly hardened. As a result, the gear could break and cause a loss of steering.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
105591
Jun 2025
WARRANTY EXTENSIONUnknown Or OtherFCA Caribbean Warranty Newsletter – Volume 11, Issue 6
S2621000004
Sep 2026
Power TrainThe Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
114537
Sep 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
114538
Sep 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
9100897Rev1
Sep 2026
SuspensionQudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air...
Show 55 more bulletins
BulletinTypeComponentSummary
9100897
Sep 2026
SuspensionQudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air...
9100833 REV1
Jul 2026
Fuel/Propulsion SystemFuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for...
112640
Jun 2026
EngineTHROTTLE BODY – NONE
112639
Jun 2026
EngineTHROTTLE BODY – NONE
S2208000045 REV.D
Jun 2026
StructureBackup Camera Poor Image Quality Inspection
112857
Jun 2026
Unknown Or OtherHEATER - ELECTRIC COOLANT
S1623000028 Rev. K
Jun 2026
Electrical SystemOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J
Jun 2026
StructureOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I
May 2026
Electrical SystemOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000023
Apr 2026
Power TrainPower Liftgate Inoperative.
S1623000028 REV.H
Apr 2026
StructureOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
18-044-26
Mar 2026
EngineFlash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit...
S2208000045 REV.C
Mar 2026
Unknown Or OtherBackup Camera Poor Image Quality Inspection
S2621000003 REV.A
Mar 2026
Power TrainThe vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95.
S2608000010
Mar 2026
Electrical SystemActive Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S1408000384 REV.J
Mar 2026
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2621000003
Feb 2026
Power TrainService transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
110448
Feb 2026
EngineWATER PUMP
110447
Feb 2026
EngineWATER PUMP
S1408000384 REV.I
Feb 2026
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
109724
Jan 2026
EngineWater Pump & Chain Case Cover
109727
Jan 2026
EngineWater Pump & Chain Case Cover
109231
Jan 2026
StructureLATCH - LIFTGATE
109232
Jan 2026
StructureLATCH - LIFTGATE
08-396-25
Dec 2025
Electrical SystemDrivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation.
108974
Dec 2025
EngineTHROTTLE BODY - NONE
108546
Dec 2025
StructureISOLATOR - ENGINE MOUNT
108840
Dec 2025
EngineHose- Oil Cooler Inlet, Outlet
108547
Dec 2025
StructureISOLATOR - ENGINE MOUNT
S2509000009
Oct 2025
EngineEngine Oil Leak
105646
Oct 2025
SteeringMODULE - STEERING CONTROL & COLUMN
9100670
Sep 2025
EngineData collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF.
9100671
Sep 2025
Electrical SystemVerify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
02-002-25 REV. A
Sep 2025
SuspensionShock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
31-001-25 REV. B
Aug 2025
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
9100645
Aug 2025
Unknown Or OtherVerify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
31-001-25 REV. A
Aug 2025
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aug 2025
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100639
Aug 2025
EngineVerify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
S258A000017
Aug 2025
Electrical SystemDoor speaker Inoperative or No Sound
S2509000001 REV.B
Jul 2025
EngineEngine Rattle Noise
9100627
Jul 2025
Power TrainTo inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
S2208000138 REV.B
Jul 2025
Electrical SystemDecreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
21-009-25 REV. C
Jul 2025
Power Train850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio.
9100622
Jul 2025
EngineWhen replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
9100618
Jun 2025
Electrical SystemDisplay Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
9100614
Jun 2025
EngineADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters.
09-015-25
Jun 2025
Engine"Spark Knock/Engine Symptoms Customers may experience the following: ● Knocking or pinging noise coming from the engine upon acceleration.
105590
Jun 2025
Unknown Or OtherWarranty Newsletter – Volume 11, Issue 6
02-002-25
May 2025
Suspension"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
09-011-25
May 2025
Engine"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire.
S2323000002 REV.A
May 2025
Electrical System"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
105038
May 2025
Fuel/Propulsion SystemTUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
105039
May 2025
Fuel/Propulsion SystemTUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
9100498 Rev 3
May 2025
Engine3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine...

Showing 60 of 395 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Grand Cherokee →