Federal complaints
261
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 261 of 261 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 36 of 261 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
124 complaint records1 fire report1 crash report
"I have now had BOTH sides of my rear axle bolts shear off. Both times discovered while rotating tires, the head of the axle bolts were completely broken off..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Electrical system
42 complaint records2 fire reports1 crash report
"the issues associated with this recall still dont seem to be remedied. I believe a solution should have been provided from the manufacturer by now..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
29 complaint records
"Right turn from stop then try to cleated there is no response from the pedal Will lunge forward and engage throttle if I’m lucky..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026369 2026-07-28 | Visual System | 7,362 | Issue: Under certain conditions, a software problem could cause part of the rearview camera image to be blocked. Canadian regulations require the full rearview image to display while the transmission is in reverse gear. |
| 2026342 2026-07-14 | Lights And Instruments | 105 | Issue: This recall is for certain integrated trailer modules that were installed before delivery or purchased from a dealer as an aftermarket accessory. |
| 2026311 2026-06-24 | Powertrain | 33,012 | Issue: On certain vehicles, a problem in the transmission could cause the parking pawl to become damaged. As a result, when the transmission is shifted to Park, the vehicle could move if the parking brake is not applied. |
| 2026079 2026-02-20 | Lights And Instruments | 627,267 | Issue: On certain vehicles, a software problem with the integrated trailer module (ITRM) may cause the trailer lights not to work when towing. This problem could also cause the trailer brakes not to work on certain vehicles. |
| 2025587 2025-10-24 | Structure | 23,437 | Issue: On certain vehicles, the moonroof wind deflector may not have been attached properly. As a result, the deflector could detach from the vehicle. Note: This recall also affects certain Super Duty incomplete vehicles. |
Show 22 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025366 2025-07-08 | Fuel System | 107,534 | Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. |
| 2025260 2025-05-09 | Visual System | 159,135 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. |
| 2025137 2025-03-14 | Powertrain | 14 | Issue: On certain trucks, the recall repairs completed by a Ford dealer during recall 22S15 (Transport Canada recall no. 2022-144) may not have been done correctly. As a result, a second repair is required. |
| 2025106 2025-03-02 | Brakes | 10,627 | Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S17 (Transport Canada recall no. 2022-146) may not have been done correctly. As a result, a second repair is required. |
| 2024492 2024-08-23 | Engine | 11,821 | Issue: On certain vehicles, the intake valves may not have been manufactured properly. As a result, the valves could break and cause the engine to fail. |
| 2024347 2024-06-14 | Lights And Instruments | 22 | Issue: On certain vehicles, a previous over-the-air (OTA) software update could cause the backup lamps not to turn on when the vehicle is reversing. |
| 2023705 2023-12-22 | Powertrain | 20,664 | Issue: On certain trucks, the rear axle hub bolt(s) could break and cause the axle shaft(s) splines to wear. If this happens, there could be a loss of power to the wheels. |
| 2023405 2023-07-25 | Brakes | 171,442 | Issue: On certain trucks, the rear axle wiring harness could rub against the rear axle housing. Over time, this could cause damage to the wiring harness, and the electric parking brake could apply suddenly while driving. |
| 2023133 2023-03-13 | Visual System | 49,639 | Issue: On certain trucks, the windshield wiper arms may not have been manufactured correctly. As a result, the wiper arms could slip and they may not wipe the windshield properly. |
| 2022650 2022-11-15 | Visual System | 106,044 | Issue: On certain trucks, the windshield wiper motor may fail. If this happens, the windshield wipers will not work. Safety Risk: Windshield wipers that do not work could affect a driver's visibility and increase the risk of a crash. |
| 2022461 2022-08-12 | Structure | 11,349 | Issue: On certain trucks, the insulators under the truck may have been installed in error. As a result, it could loosen and damage the driveshaft. If this happens, the driveshaft could break and cause a loss of power to the wheels. |
| 2022279 2022-05-30 | Brakes | 1,238 | Issue: This recall is for accessory trailer brake controllers that were dealer-installed or sold as an accessory part at a Ford dealership. |
| 2022197 2022-04-14 | Visual System | 77,815 | Issue: On certain trucks, the windshield wiper arms may not have been manufactured correctly. As a result, the wiper arms could slip and they may not wipe the windshield properly. |
| 2022146 2022-03-29 | Brakes | 95,896 | Issue: A software problem in the trailer brake controller could cause the trailer brakes not to apply when you brake. Note: This recall only affects vehicles equipped with the optional trailer brake controller. |
| 2022144 2022-03-28 | Powertrain | 4,225 | Issue: On certain trucks, the powertrain control module (PCM) may have been programmed incorrectly. As a result, a false diagnostic trouble code (DTC) could cause the transmission to shift into neutral while driving, causing a sudden loss... |
| 2022116 2022-03-14 | Visual System | 34,734 | Issue: On certain trucks, the windshield wiper motor may fail. If this happens, the windshield wipers will not work. Safety Risk: Windshield wipers that do not work could affect a driver's visibility and increase the risk of a crash. |
| 2021775 2021-12-17 | Powertrain | 40,362 | Issue: On certain trucks, the insulation under the truck may loosen and damage the driveshaft. If this happens, the driveshaft could break and cause a loss of power to the wheels. |
| 2021638 2021-10-18 | Airbag | 61 | Issue: On certain vehicles, the side-impact sensors in the front doors may have been damaged during assembly. As a result, the side airbags may not work properly in a side-impact crash. |
| 2021526 2021-08-23 | Seats And Restraints | 3,331 | Issue: On certain trucks, the driver and/or front passenger seat belts may not be properly routed through the anchor eyelets. As a result, the seat belts may not work as designed in a crash. |
| 2021337 2021-05-31 | Steering | 90 | Issue: On certain trucks, there may be an internal problem with the steering gear. As a result, the steering could suddenly become stiff or lock up while driving. |
| 2021307 2021-05-24 | Powertrain | 1,415 | Issue: On certain trucks, the two-piece driveshaft could disconnect while driving and cause a loss of power to the wheels. If this happens, the truck could also move when the transmission is in Park, and the parking brake is not used. |
| 2021085 2021-02-19 | Structure | 6,986 | Issue: On certain trucks, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the truck in a crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 25M04 Mar 2026 | Fuel/Propulsion System | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters | |
| 25M04 Dec 2025 | Fuel/Propulsion System | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required | |
| 25N05 Jul 2025 | Engine | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Recovery Coolant Spigot In the affected vehicles, the Exhaust Gas Heat Recovery (EGHR) coolant spigot may develop a crack due to a weaker-than-intended coolant spigot having been used in a prior... |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford F-150 Hybrid →