Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Engine & cooling
Fuel system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE22006 opened Jul 2022 | closed Nov 2022 | Back Over Prevention | Rear-View Camera Failure - led to recall 22V709000 On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 22V709000 | Back Over Prevention | General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. | Normally free |
| 21V422000 | Fuel System, Gasoline | General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2022536 2022-09-22 | Visual System | 6,684 | Issue: On certain vehicles, the connectors on the cables for the rearview camera may not be attached properly. As a result, the rearview camera image may not display when the transmission is shifted into reverse gear. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 22-NA-244 May 2024 | WARRANTY EXTENSION | Electrical System | This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. |
| N242441120 Jun 2024 | WARRANTY EXTENSION | Engine | Special Coverage. Certain vehicles, equipped with a 2.0 gasoline engine (RPO LSY), may have a condition that could cause the evaporative emissions purge pump to fail. |
| PIT5698F Sep 2026 | Unknown Or Other | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | |
| PIP4902W Sep 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIC6551C Aug 2026 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIT5099J Jul 2026 | Unknown Or Other | PI to help diagnose A/C concern | |
| PIT5966F Jun 2026 | Unknown Or Other | This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. | |
| PIC6551B May 2026 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | |
| PIC6423A May 2026 | Unknown Or Other | Pi created to provide GM dealers with information on gathering information for projection issue | |
| PIT3271Q Apr 2026 | Unknown Or Other | This preliminary information communicates information about how to determine if a wheel and tires size change is available. | |
| N25-250552 Mar 2026 | SOFTWARE UPDATE | Unknown Or Other | Improvements to OnStar functionality. |
| PIP4902V Mar 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIP6104 Mar 2026 | Unknown Or Other | This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. | |
| PIT6425D Mar 2026 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss | |
| N252516900-01 Feb 2026 | Fuel/Propulsion System | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. | |
| N252516900 Feb 2026 | Fuel/Propulsion System | Emission Recall. Additional VINs moved to Open status. | |
| N25-250552 Feb 2026 | SOFTWARE UPDATE | Unknown Or Other | Improvements to OnStar functionality. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation. |
| PIP5841H Feb 2026 | Unknown Or Other | This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. | |
| N252516900 Jan 2026 | Fuel/Propulsion System | Emission Recall. Additional VINs Moved to ‘Open’ Status | |
| PIT6425C Jan 2026 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIP6098 Jan 2026 | Unknown Or Other | This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction. | |
| PIP5841G Jan 2026 | Unknown Or Other | This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. | |
| PIP4902U Jan 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| N252516900 Dec 2025 | Fuel/Propulsion System | Emission Recall. Additional VINs moved to Open status. | |
| PIP5841G Dec 2025 | Unknown Or Other | This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. | |
| N25-250552 Dec 2025 | SOFTWARE UPDATE | Unknown Or Other | Improvements to OnStar functionality. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation. |
| PIT5214G Nov 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical... | |
| N252508350 Oct 2025 | SERVICE CAMPAIGN | Engine | Certain vehicles listed above, may have a condition that could cause the engine coolant thermostat to open at a lower temperature than intended. |
| PIT6425B Oct 2025 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIT6425A Oct 2025 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIC6551A Oct 2025 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | |
| N252516900 Oct 2025 | Fuel/Propulsion System | Emission Recall. Population Expansion. | |
| PIP6087A Oct 2025 | Unknown Or Other | This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition. | |
| PIT6440 Oct 2025 | Unknown Or Other | The Driver Information Center may display a message of Transport Mode On after the ignition is cycled. | |
| PIP6087 Sep 2025 | Unknown Or Other | This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition. | |
| N252516900 Sep 2025 | Fuel/Propulsion System | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. | |
| 13598 Sep 2025 | Unknown Or Other | New Vehicle Monitoring Programs Section in IVH | |
| PIP6085 Sep 2025 | Unknown Or Other | This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key. | |
| PIP4902T Aug 2025 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIC5650M Aug 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. | |
| PIP5601B Jul 2025 | Unknown Or Other | This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. | |
| PIP5601C Jul 2025 | Unknown Or Other | This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. | |
| N252494770-01 Jun 2025 | SERVICE CAMPAIGN | Unknown Or Other | Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. |
| N252494770 Jun 2025 | SERVICE CAMPAIGN | Unknown Or Other | Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. |
| PIT6180A Jun 2025 | Unknown Or Other | This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. | |
| PIP4902S Jun 2025 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| 25-NA-156 Jun 2025 | Wheels | This service bulletin provides information on Tire Sidewall Irregularities. | |
| 00-06-01-026R Jun 2025 | Engine | This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. | |
| PIT5074R May 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. | |
| PIP4964F May 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. | |
| PIT5966E May 2025 | Unknown Or Other | This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. | |
| 23-NA-153 May 2025 | Engine | The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. | |
| 25-NA-118 May 2025 | Forward Collision Avoidance | This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues. | |
| 15-NA-010 May 2025 | Engine | This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. | |
| 21-NA-240 Apr 2025 | Engine | This service bulletin provides diagnostic repair information to correct an oil leak in the engine. | |
| 24-NA-068 Apr 2025 | Engine | This service bulletin provides a procedure to test and replace the battery distribution fuse block if found the cause of the DTC and electric coolant pump inoperative. | |
| 25-NA-100 Apr 2025 | Engine | This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty. | |
| PIP5863C Apr 2025 | Unknown Or Other | This Preliminary information communicates to dealers’ information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. | |
| PI0281L Apr 2025 | Steering | This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. | |
| PIP5841F Apr 2025 | Unknown Or Other | This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. |
Showing 60 of 802 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 2 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this GMC Acadia →