2021 Jeep Grand CherokeeWARRANTY EXTENSION ON FILE

406 federal complaints (675 component records) · 12 recall campaigns on file · 951 service bulletins · 19 Canadian recalls
See all 38 model years of the Jeep Grand Cherokee →
Engine
3.6L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
19 city / 26 hwy
Federal complaints
406
Recall campaigns
12
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
114
Steering
102
Driver assistance
70
Engine & cooling
62
Power train
58
Other
56
Lighting
42
Fuel system
39
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 74 complaints01 years old: 112 complaints2 years old: 71 complaints3 years old: 73 complaints4 years old: 50 complaints5 years old: 25 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 405 of 406 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 28 complaints020,000 - 40,000 miles: 14 complaints40,000 - 60,000 miles: 7 complaints40k60,000 - 80,000 miles: 4 complaints80,000 - 100,000 miles: 2 complaints80k100,000 - 120,000 miles: 1 complaints120,000 - 140,000 miles: 1 complaints120k140,000 - 160,000 miles: 1 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 58 of 406 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

114 complaint records4 fire reports1 crash report
"Vehicle will randomly shut off with "Shift to P" message on dash. No warning lights or errors found very unsafe to drive...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Steering

102 complaint records6 crash reports
"Electrical issues stalled car without warning while driving. Vehicle restarted briefly and stalled again with electrical warnings...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Driver assistance

70 complaint records9 crash reports
"Lane keeping assistance fails and disengages mid trips. The vehicle is then allowed to drift to other lanes without correct or alert...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
24V436000Back Over PreventionChrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer,...Normally free
24V132000SuspensionChrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.Normally free
23V577000Back Over PreventionChrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.Normally free
23V413000SuspensionChrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.Normally free
23V352000SteeringChrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.Normally free
22V544000Exterior LightingChrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate.Normally free
22V284000Engine And Engine CoolingChrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.Normally free
22V180000SeatsChrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage.Normally free
Show 4 more recall campaigns
CampaignComponentSummaryRemedy
21V950000Exterior LightingChrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable.Normally free
21V873000Air BagsChrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles.Normally free
21V797000Exterior LightingChrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams.Normally free
21V729000VisibilityChrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026418
2026-09-01
Suspension14,363Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recalls 64A and 20D (Transport Canada recall nos. 2023-336 and 2026-037) may not have been done correctly or may not be effective.
2026224
2026-05-07
Powertrain20,781Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied.
2026037
2026-01-29
Suspension3,065Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 64A (Transport Canada recall no. 2023-336) may not have been done correctly. As a result, a second repair is required.
2024548
2024-08-15
Label314,717Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN".
2024338
2024-06-13
Visual System126,530Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Show 14 more Canadian recalls
RecallSystemUnits (CA)Summary
2024116
2024-02-22
Suspension17,461Issue: On certain vehicles, the bolt(s) for the upper control arm ball joint(s) may have been damaged during production. As a result, the bolt(s) could fail and cause the upper control arm(s) to separate from the knuckle(s).
2023456
2023-08-14
Visual System18,641Issue: On certain vehicles, a software problem could cause the rearview camera image to not appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
2023336
2023-06-08
Suspension14,487Issue: On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving.
2023292
2023-05-18
Steering7,100Issue: On certain vehicles, the intermediate steering shaft may not have been assembled correctly. As a result, the steering shaft could separate from the universal joint and cause a loss of steering.
2022408
2022-07-28
Lights And Instruments3,735Issue: Certain vehicles may have been built with a damaged side marker in the left and/or right tail lamp(s). As a result, the side marker lamp(s) may not work.
2022217
2022-04-28
Engine40Issue: On certain vehicles, the exhaust gas recirculation (EGR) valve could stick open. Under certain driving conditions, this could cause the engine to stall and result in a loss of power to the wheels.
2022136
2022-03-24
Seats And Restraints212Issue: On certain vehicles, the upper tether anchorages for child seats may not be properly welded to the second-row seat frame(s). As a result, the child seat tether strap could detach in a crash.
2022113
2022-03-14
Steering48Issue: On certain vehicles, the steering gear rack bar could bend. If this happens, it may be difficult to steer the vehicle or you could lose steering control.
2021747
2021-12-10
Lights And Instruments1,264Issue: On certain Grand Cherokee L models, an incomplete software update could cause one or both of the headlamps not to switch on. Note: This recall only affects vehicles equipped with a smart lighting module (SLM).
2021690
2021-11-12
Airbag3,324Issue: On certain vehicles, the occupant restraint controller (ORC) may not work properly due to a software error. This could cause the airbag warning light to not turn on when there is a problem with the airbag system.
2021630
2021-10-14
Lights And Instruments258Issue: On certain Grand Cherokee L models, the driver may not be able to switch on the high beam headlamps if the light switch is set to the AUTO position.
2021576
2021-09-21
Visual System2,420Issue: On certain Grand Cherokee L models, a software problem could cause the rearview camera image not to appear on the display.
2021372
2021-06-11
Lights And Instruments34,324Issue: On certain vehicles, the daytime running lamps (DRLs) will remain on when the driver switches the front fog lamps on. A recent change to Canadian regulations requires the DRLs to turn off when the fog lights are switched on.
2021263
2021-05-04
Powertrain1,659Issue: On certain vehicles, the transmission oil cooler hose may not have been manufactured correctly. As a result, the hose could burst and leak transmission fluid. Safety Risk: A transmission fluid leak could create the risk of fire.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
102365
Dec 2024
WARRANTY EXTENSIONUnknown Or OtherWarranty Newsletter – Volume 10, Issue 11
104557
Apr 2025
WARRANTY EXTENSIONUnknown Or OtherWarranty Newsletter – Volume 11, Issue 4
104558
Apr 2025
WARRANTY EXTENSIONUnknown Or OtherFCA Caribbean Warranty Newsletter – Volume 11, Issue 4
105591
Jun 2025
WARRANTY EXTENSIONUnknown Or OtherFCA Caribbean Warranty Newsletter – Volume 11, Issue 6
106321
Jul 2025
WARRANTY EXTENSIONUnknown Or OtherFCA Caribbean Warranty Newsletter – Volume 11, Issue 7
106320
Jul 2025
WARRANTY EXTENSIONUnknown Or OtherWarranty Newsletter – Volume 11, Issue 7
Show 54 more bulletins
BulletinTypeComponentSummary
S2621000004
Sep 2026
Power TrainThe Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
08-221-26 REV. B
Sep 2026
Electrical SystemR1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off.
114721
Sep 2026
StructureAPPLIQUE - FRONT DOOR
114537
Sep 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
114538
Sep 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
9100905
Sep 2026
Electrical SystemPassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100897Rev1
Sep 2026
SuspensionQudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air...
9100902
Sep 2026
StructurePassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100897
Sep 2026
SuspensionQudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air...
S2623000001 REV.A
Aug 2026
Electrical SystemRotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2523000032 REV.B
Aug 2026
WheelsSteering Dragging While Recreational Flat Towing Behind RV.
113529
Jul 2026
Power TrainSHAFT - AXLE HALF
113528
Jul 2026
Power TrainSHAFT - AXLE HALF
9100866
Jul 2026
Electrical SystemDisplay Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
08-274-26
Jul 2026
Electrical SystemPower Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener.
9100859
Jul 2026
Electrical SystemBefore replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
14-007-26
Jul 2026
Fuel/Propulsion SystemExtended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.
9100833 REV1
Jul 2026
Fuel/Propulsion SystemFuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for...
9100858
Jul 2026
Fuel/Propulsion SystemFuel Delivery Module This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14-004-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
112640
Jun 2026
EngineTHROTTLE BODY – NONE
112639
Jun 2026
EngineTHROTTLE BODY – NONE
113123
Jun 2026
Service BrakesSPRING KIT - DISC BRAKE PAD
S2208000045 REV.D
Jun 2026
StructureBackup Camera Poor Image Quality Inspection
9100811 Rev 4
Jun 2026
SuspensionClunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise.
S2102000004 REV.D
Jun 2026
SuspensionWL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
112980
Jun 2026
Electrical SystemCAMERA - REAR VIEW
112979
Jun 2026
Electrical SystemCAMERA - REAR VIEW
S2623000041 REV.A
Jun 2026
StructurePower Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
112842
Jun 2026
EngineBOLT - HEX FLANGE HEAD
9100833
Jun 2026
Fuel/Propulsion SystemFuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for...
S268A000014
Jun 2026
Electrical SystemRadio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112857
Jun 2026
Unknown Or OtherHEATER - ELECTRIC COOLANT
112856
Jun 2026
Unknown Or OtherHEATER - ELECTRIC COOLANT
S1623000028 Rev. K
Jun 2026
Electrical SystemOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2503000001 REV.A
Jun 2026
SuspensionService 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
9100835
Jun 2026
Electrical SystemPrior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000041
Jun 2026
Electrical SystemPower Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S2623000040
Jun 2026
Electrical SystemPassive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S1623000028 REV.J
Jun 2026
StructureOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-221-26 REV. A
Jun 2026
Electrical SystemR1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally).
OTHERDOC_164
Jun 2026
Electrical SystemRadio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation...
9100826
Jun 2026
StructureWL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test.
S1623000028 REV.I
May 2026
Electrical SystemOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100811Rev3
May 2026
Suspension***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference).
23-019-26
May 2026
StructureHot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.
08-221-26
May 2026
Electrical SystemR1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally).
S2123000070 REV.A
May 2026
Electrical SystemAfter Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set
9100811 REV1
May 2026
SuspensionClunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise.
9100532 REV1
May 2026
SteeringBefore replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.-...
08-208-26 REV. A
May 2026
Electrical SystemRadio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data).
9100811
May 2026
SuspensionClunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise.
S248A000015 REV.A
May 2026
Electrical SystemPoor Audio Quality And Or Static From Wireless Devices
111702
May 2026
Electrical SystemSWITCH - LIFTGATE
08-208-26
May 2026
Electrical SystemRadio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data).

Showing 60 of 951 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  3. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 12 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 6 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Grand Cherokee →