Engine
2.5L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 99 of 99 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
37 complaint records1 fire report1 crash report
"Am I supposed to wait for an accident or a fire? This vehicle seems unsafe for my family. This needs your immediate attention...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Fuel system
18 complaint records1 fire report1 crash report
"Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Brakes
16 complaint records7 crash reports
"When the vehicle goes over a pothole (or bad road condition) while you are braking, the brakes don’t work for a second, the car feels like it is surging. I almost hit the car in front. This happens a lot. It’s the exact same problem problem with the 2010 prius...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP22005 opened Jan 2023 | closed Aug 2023 | Electrical System | Pedestrian alert sounds - led to recall 22V063000 NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V478000 | Electrical System | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. | Normally free |
| 23V041000 | Electrical System | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. | Normally free |
| 22V239000 | Electronic Stability Control (Esc) | Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022... | Normally free |
| 20V698000 | Exterior Lighting | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2023684 2023-12-20 | Airbag | 99,965 | Issue: On certain vehicles, a sensor for the occupant classification system (OCS) may not have been manufactured properly. |
| 2023382 2023-07-12 | Electrical | 5,981 | Issue: On certain plug-in hybrid vehicles, the DC-DC converter located under the rear seat could fail. If this happens, the DC-DC converter and nearby parts could overheat. |
| 2023035 2023-02-02 | Powertrain | 4,545 | Issue: On certain RAV4 Prime models, rapid acceleration could cause the battery voltage to drop suddenly while driving in "EV mode" in cold temperatures. |
| 2022179 2022-04-13 | Brakes | 41,084 | Issue: Under certain conditions, the vehicle stability control (VSC) system may not switch on when the ignition is restarted. |
| 2020541 2020-11-12 | Lights And Instruments | 297 | Issue: On certain RAV4 Prime models, the headlight adjustment caps were not properly installed when the vehicle was assembled. As a result, the headlights may be adjusted horizontally. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 24TE04 Dec 2024 | WARRANTY EXTENSION | Engine | Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. |
| 24TE04 Feb 2025 | WARRANTY EXTENSION | Engine | Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. |
| 22TE09 Jan 2026 | WARRANTY EXTENSION | Electrical System | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. |
| 22TE09 May 2026 | WARRANTY EXTENSION | Electrical System | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. |
| 24TE04 Aug 2026 | WARRANTY EXTENSION | Engine | Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| T-SB-0104-21 Rev2 Feb 2026 | Engine | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | |
| T-SB-0106-22 Rev2 Jan 2026 | Electrical System | OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. | |
| T-SB-0001-26 Jan 2026 | Electrical System | Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. | |
| T-SB-0055-24 Rev2 Jan 2026 | Unknown Or Other | Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0089-25 Dec 2025 | Engine | Some 2021 – 2025 model year RAV4 Plug-in Hybrid and RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility Failure) present. | |
| 25TD01 Sep 2025 | SERVICE CAMPAIGN | Electrical System | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. |
| 22TE09 Sep 2025 | SERVICE CAMPAIGN | Electrical System | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. |
| 24TE04 Aug 2025 | SERVICE CAMPAIGN | Engine | The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. |
| T-SB-0112-24 Rev2 Jun 2025 | Engine | Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). | |
| T-TT-0784-25 Rev1 Jun 2025 | Engine | Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs. | |
| T-SB-0058-23 Rev1 Jun 2025 | SERVICE CAMPAIGN | Electrical System | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. |
| T-TT-0784-25 Jun 2025 | Engine | Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs. | |
| T-TT-0780-25 Apr 2025 | Electrical System | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE. | |
| T-SB-0107-20 Rev2 Feb 2025 | Engine | OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25. | |
| T-SB-0106-22 Rev2 Feb 2025 | Electrical System | Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. | |
| T-SB-0013-24 Rev1 Feb 2025 | Electrical System | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. | |
| T-SB-0021-25 Feb 2025 | Engine | Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. | |
| T-SB-0011-25 Jan 2025 | Electrical System | When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. | |
| T-SB-0111-20 Rev2 Jan 2025 | Electrical System | OBSOLETE NOTICE January 23, 2025: This bulletin is now obsolete. Please see T-SB-0011-25. | |
| T-SB-0112-24 Rev1 Jan 2025 | Engine | Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). | |
| T-SB-0035-24 Rev2 Dec 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Rev2 Dec 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Rev2 Dec 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0112-24 Dec 2024 | Engine | Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). | |
| T-SB-0061-23 Rev2 Dec 2024 | Structure | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. | |
| T-SB-0062-23 Rev2 Dec 2024 | Structure | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. | |
| 22TE09 Sep 2024 | Electrical System | TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2021 – 2022 MODEL YEAR RAV4 PRIME | |
| T-SB-0055-24 Rev1 Jul 2024 | Structure | Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0035-24 Rev1 Jul 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Rev1 Jul 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Rev1 Jul 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0055-24 Jun 2024 | Structure | Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0103-20 Rev1 Jun 2024 | Engine | This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles. | |
| Toyota Renotification DL Jun 2024 | Unknown Or Other | Safety Recall and Service Campaign completion is an important part of our commitment to customer satisfaction of Toyota products. | |
| Toyota Renotification RL Jun 2024 | Unknown Or Other | Toyota plans to conduct Safety Recall and Service Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall and/or Service Campaign repairs completed | |
| T-TT-0694-22 Rev2 Jun 2024 | Engine | After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. | |
| T-SB-0061-23 Rev1 May 2024 | Structure | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. | |
| T-SB-0062-23 Rev1 May 2024 | Structure | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. | |
| T-SB-0035-24 Apr 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Apr 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Apr 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-TT-0754-24 Apr 2024 | Electrical System | Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers. | |
| T-SB-0111-20 Rev2 Apr 2024 | Electrical System | When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. | |
| T-SB-0064-18 Obs Mar 2024 | Electrical System | OBSOLETE NOTICE March 11, 2024: This bulletin is now obsolete. Please see T-SB-0013-24. | |
| T-PANT-2024-004- Mar 2024 | Engine And Engine Cooling | This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. | |
| T-SB-0013-24 Mar 2024 | Electrical System | TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. | |
| 22TE09 Feb 2024 | Hybrid Propulsion System | DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. | |
| TSB010622 Feb 2024 | Equipment | TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. | |
| TSB010421 Feb 2024 | Service Brakes | TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). | |
| TSB008523A Nov 2023 | Electrical System | TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? | |
| TSB008523 Nov 2023 | Electrical System | TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? | |
| 22TC01 Technical Oct 2023 | Electrical System | TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS | |
| TSB005823 Aug 2023 | Visibility | TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks | |
| TTT073723 Aug 2023 | Communication | TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. | |
| TSB005123 Aug 2023 | Engine | OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete |
Showing 60 of 158 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 12 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Toyota Rav4 Prime →