Federal complaints
212
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 211 of 212 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
74 complaint records1 fire report
"Axle bolt holding the rear wheel assembly onto the axle have broken and the bolt head was rattling around loose inside the wheel...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Electrical system
65 complaint records2 fire reports1 crash report
"Stereo system went to max volume with static and clicking, extremely loud. Volume control and power switch had no effect...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Equipment & interior
29 complaint records
"Loud popping coming from the pillar and roof speakers after shutting the vehicle off, it scared me to death, this can cause accidents...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse equipment & interior parts in the directory →
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026369 2026-07-28 | Visual System | 7,362 | Issue: Under certain conditions, a software problem could cause part of the rearview camera image to be blocked. Canadian regulations require the full rearview image to display while the transmission is in reverse gear. |
| 2026342 2026-07-14 | Lights And Instruments | 105 | Issue: This recall is for certain integrated trailer modules that were installed before delivery or purchased from a dealer as an aftermarket accessory. |
| 2026079 2026-02-20 | Lights And Instruments | 627,267 | Issue: On certain vehicles, a software problem with the integrated trailer module (ITRM) may cause the trailer lights not to work when towing. This problem could also cause the trailer brakes not to work on certain vehicles. |
| 2025691 2025-12-12 | Powertrain | 50,037 | Issue: On certain vehicles, a problem in the integrated park module could cause the park pawl not to engage when the transmission is shifted to the park (P) position. |
| 2025586 2025-10-24 | Lights And Instruments | 4,241 | Issue: On certain trucks, the recall repairs completed by a Ford dealer during recall 23S30 (Transport Canada recall no. 2023-340) may not have been done correctly. As a result, a second repair is required. |
Show 23 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025587 2025-10-24 | Structure | 23,437 | Issue: On certain vehicles, the moonroof wind deflector may not have been attached properly. As a result, the deflector could detach from the vehicle. Note: This recall also affects certain Super Duty incomplete vehicles. |
| 2025415 2025-08-08 | Lights And Instruments | 197 | Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22C22 (Transport Canada recall no. 2022-520) may not have been done correctly. As a result, a second repair is required. |
| 2025416 2025-08-08 | Lights And Instruments | 421 | Issue: On certain trucks, the recall repairs completed by a Ford dealer during recall 22C22 and 23C36 (Transport Canada recall nos. 2022-520 and 2023-638) may not have been done correctly. As a result, a third repair is required. |
| 2025366 2025-07-08 | Fuel System | 107,534 | Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. |
| 2025330 2025-06-13 | Tires | 11 | Issue: On certain F-150 Lightning (electric) models, the recall repairs completed by a Ford dealer during recall 22S45 (Transport Canada recall no. 2022-338) may not have been done correctly. As a result, a second repair is required. |
| 2025260 2025-05-09 | Visual System | 159,135 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. |
| 2025106 2025-03-02 | Brakes | 10,627 | Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S17 (Transport Canada recall no. 2022-146) may not have been done correctly. As a result, a second repair is required. |
| 2025110 2025-03-02 | High Voltage | 216 | Issue: On certain F-150 Lightning (electric) trucks, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. |
| 2024527 2024-09-13 | Lights And Instruments | 4,210 | Issue: On certain trucks, an unrelated over-the-air update to the body control module may have prevented the software update from recall 22C22 (Transport Canada recall no. 2022-520) from being received. |
| 2023705 2023-12-22 | Powertrain | 20,664 | Issue: On certain trucks, the rear axle hub bolt(s) could break and cause the axle shaft(s) splines to wear. If this happens, there could be a loss of power to the wheels. |
| 2023638 2023-11-29 | Lights And Instruments | 4,265 | Issue: On certain trucks, the software update completed by a Ford dealer during recall 22C22 (Transport Canada Recall 2022-520) may not have been done correctly. As a result, a second repair is required. |
| 2023639 2023-11-29 | Brakes | 1,408 | Issue: On certain F-150 Lightning (electric) trucks, a software problem could cause the electronic stability control (ESC) system not to return back to the default setting when the vehicle is started. |
| 2023405 2023-07-25 | Brakes | 171,442 | Issue: On certain trucks, the rear axle wiring harness could rub against the rear axle housing. Over time, this could cause damage to the wiring harness, and the electric parking brake could apply suddenly while driving. |
| 2023340 2023-06-09 | Lights And Instruments | 4,599 | Issue: On certain F-150 Lightning (electric) trucks, the rear lightbar could crack. If this happens, water could leak into the lightbar and cause the reverse lamps not to work, or they could flicker. |
| 2022650 2022-11-15 | Visual System | 106,044 | Issue: On certain trucks, the windshield wiper motor may fail. If this happens, the windshield wipers will not work. Safety Risk: Windshield wipers that do not work could affect a driver's visibility and increase the risk of a crash. |
| 2022520 2022-09-16 | Lights And Instruments | 20,389 | Issue: Under certain conditions, the parking lamps could flicker. As a result, the parking lights could be difficult to see. Canadian regulations require the parking lamps to stay on constantly when the headlights are turned on. |
| 2022521 2022-09-16 | Airbag | 25 | Issue: On certain trucks, a problem with the instrument panel cover may cause the passenger-front airbag not to inflate properly in a crash. |
| 2022507 2022-09-08 | Wheels | 218 | Issue: On certain F-150 Raptor models equipped with 37-inch tires, the wheel lug nuts may not have been properly tightened. As a result, the lug nuts could loosen or fall off. If this happens, a wheel could separate from the vehicle. |
| 2022461 2022-08-12 | Structure | 11,349 | Issue: On certain trucks, the insulators under the truck may have been installed in error. As a result, it could loosen and damage the driveshaft. If this happens, the driveshaft could break and cause a loss of power to the wheels. |
| 2022338 2022-06-24 | Tires | 220 | Issue: On certain F-150 Lightning (electric) models, the tire pressure monitoring system (TPMS) warning light may not turn on until the tire pressure is very low. |
| 2022279 2022-05-30 | Brakes | 1,238 | Issue: This recall is for accessory trailer brake controllers that were dealer-installed or sold as an accessory part at a Ford dealership. |
| 2022195 2022-04-14 | Airbag | 4,649 | Issue: On certain trucks, the wiring for the steering column squib may be too short. As a result, the wiring could be damaged or separate if the steering column is fully extended. |
| 2022146 2022-03-29 | Brakes | 95,896 | Issue: A software problem in the trailer brake controller could cause the trailer brakes not to apply when you brake. Note: This recall only affects vehicles equipped with the optional trailer brake controller. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 25M04 Mar 2026 | Fuel/Propulsion System | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters | |
| 25M04 Dec 2025 | Unknown Or Other | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required | |
| 25N05 Jul 2025 | Engine | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Recovery Coolant Spigot In the affected vehicles, the Exhaust Gas Heat Recovery (EGHR) coolant spigot may develop a crack due to a weaker-than-intended coolant spigot having been used in a prior... | |
| 23B57 S1 Apr 2024 | Unknown Or Other | Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicles (BEV) Battery Energy Control Module (BECM) Software Update | |
| SSM 52244 Feb 2024 | Power Train | Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble... |
Show 13 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 52229 Feb 2024 | Electrical System | 2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. | |
| 23B70 Jan 2024 | Electrical System | Certain 2022-2023 Model Year F-150 Battery Electric Vehicles Battery Monitor Sensor Replacement | |
| 23B81 Dec 2023 | Back Over Prevention | Certain 2022 Model Year F150 BEV Vehicles PaaK not Functional | |
| SSM 52039 Nov 2023 | Electrical System | Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement. | |
| PU1005-FRK-CLS Oct 2023 | Electrical System | Software Update PU1005-FRK-CLS for 2022 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Improve Zone Lighting Feature to allow activate or deactivate from FordPass app or SYNC. | |
| SU6 P2 F150 BEV Oct 2023 | Electrical System | Software Update SU6 P2 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Re-enable charge status indication feedback during charging. | |
| 23B11 Sep 2023 | Equipment | Certain 2022 Model Year Expedition, Certain 2022-2023 Model Year F150 BEV Vehicles - Install New Dash Mat | |
| 23B57 Sep 2023 | Electrical System | Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicle (BEV) - High Voltage Battery Module Replacement and/or Battery Energy Control Module (BECM) Software Update | |
| SU6P122-23MY F15 Sep 2023 | Unknown Or Other | "Software Update SU6 P1 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Intelligent Backup Power updated so the devices will try to re-attempt communication connection before faulting." | |
| SAN-Vol1 I1 Jun 2023 | Equipment | The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. | |
| SSM 51567 Apr 2023 | Electrical System | Some 2022-2023 F-150 PowerBoost vehicles may exhibit a condition where the Midtronics DCA8000P battery tester is unable to test the auxiliary battery. | |
| 23B09 Apr 2023 | Electrical System | Certain 2022-2023 Model Year F-150 Battery Electric Vehicles (BEVs) High Voltage Battery Coolant Tube Assembly Replacement In all of the affected vehicles, the high voltage battery coolant tube assemblies were manufactured with the incorrect material. | |
| 23H01 Feb 2023 | Electrical System | Certain 2022-2023 Model Year F-150 Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement This is a proactive investigation program by Ford Motor Company to obtain field parts for evaluation. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the climate control through every mode.Air conditioning that will not blow cold and blower speeds that skip are this vehicle's equipment complaints.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford F-150 Hybrid →