Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Driver assistance
Electrical system
Engine & cooling
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA25004 opened Mar 2025 | OPEN | Engine And Engine Cooling | No Restart After Auto Start/Stop Engages On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. |
| EA25002 opened Jan 2025 | OPEN | Forward Collision Avoidance | Inadvertent Automatic Emergency Braking On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda... |
| PE24008 opened Mar 2024 | closed Jan 2025 | Forward Collision Avoidance | Inadvertent Automatic Emergency Braking On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V365000 | Suspension | American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia,... | Normally free |
| 23V458000 | Service Brakes, Hydraulic | Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. | Normally free |
| 23V431000 | Back Over Prevention | Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. | Normally free |
| 23V174000 | Visibility | Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026275 2026-06-04 | Structure | 136,434 | Issue: On certain vehicles, the suspension mounting points on the rear subframe could rust. As a result, rear suspension components could fail. This could lead to poor handling and a loss of vehicle control. |
| 2023365 2023-06-29 | Brakes | 12,246 | Issue: On certain vehicles, the brake master cylinder could separate from the brake booster. If this happens, braking could be reduced or you could experience a complete loss of brakes. |
| 2023350 2023-06-15 | Visual System | 88,228 | Issue: On certain vehicles, the terminals on the coaxial cable for the audio display unit may not have been manufactured correctly. |
| 2023136 2023-03-16 | Visual System | 12,916 | Issue: On certain vehicles, the side mirror glass may not be attached properly. As a result, the mirror glass could vibrate or fall off. Safety Risk: A missing mirror will reduce rear visibility and could increase the risk of a crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A24-061 Nov 2025 | Electrical System | Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging. | |
| ATI&08212025903 Aug 2025 | Visibility/Wiper | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. | |
| ATI&08072025902 Aug 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. | |
| A20-022 Aug 2025 | Structure | Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly. | |
| ATI&07242025904 Jul 2025 | Visibility/Wiper | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ATI&07072025902 Jul 2025 | Exterior Lighting | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. | |
| ATI&01302025905 Jan 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&01162025904 Jan 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&12022024905 Dec 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| A24-048 Nov 2024 | Structure | Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals. | |
| ATI&11152024902 Nov 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&11052024908 Nov 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&10222024910 Oct 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&10082024904 Oct 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| A24-061 Oct 2024 | Electrical System | Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger. | |
| A24-061 Sep 2024 | Electrical System | Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger. | |
| ATI&09122024904 Sep 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&08072024901 Aug 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&07232024904 Jul 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| A24-085 Jul 2024 | Engine | Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). | |
| ATI&07082024906 Jul 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| A24-085 Jun 2024 | Engine | Service Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). | |
| ATI&05312024902 May 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&05172024908 May 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&05032024906 May 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| A24040A May 2024 | Engine | Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Honda’s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. | |
| ATI&04152024904 Apr 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&04082024905 Apr 2024 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window... | |
| ATI&03252024906 Mar 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&03212024904 Mar 2024 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window... | |
| ATI&02292024902 Feb 2024 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window... | |
| ATI&02202024901 Feb 2024 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengerâs power window inop from driverâs master window switch. | |
| ATI&01172024904 Jan 2024 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. | |
| ATI&01022024908 Jan 2024 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. | |
| A23-091 Dec 2023 | Fuel System | Service Bulletin - Due to variations in the purge control solenoid valve spring, the valve wears unevenly and intermittently sticks. This may result in setting DTC P0441 (Evaporative Emission (EVAP) System Purge Flow Malfunction). | |
| ATI&11272023904 Nov 2023 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. | |
| ATI&11142023901 Nov 2023 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. | |
| A23-008 Nov 2023 | Engine And Engine Cooling | Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button. | |
| ATI&10022023905 Oct 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&09182023902 Sep 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ONL6BN09142023 Sep 2023 | Engine And Engine Cooling | Owner Notification Letter - On some 2022 Passport, Pilot, and Ridgeline vehicles, during the manufacturing process, the cover cap for the front blower motor may have been partially blocked. | |
| ATI&09012023902 Sep 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&08282023906 Aug 2023 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. | |
| ATI&08172023901 Aug 2023 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&08142023902 Aug 2023 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. | |
| ATI&08012023902 Aug 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&07282023902 Jul 2023 | Visibility | Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. | |
| ATI&07242023909 Jul 2023 | Back Over Prevention | Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. | |
| ATI&07172023902 Jul 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&07142023901 Jul 2023 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. | |
| ATI&06302023902 Jun 2023 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&06152023902 Jun 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&06142023903 Jun 2023 | Back Over Prevention | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. | |
| ATI&05312023901 May 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&05312023902 May 2023 | Back Over Prevention | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. | |
| ATI&05162023907 May 2023 | Back Over Prevention | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. | |
| ATI&05152023908 May 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle... | |
| ATI&05012023906 May 2023 | Back Over Prevention | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. | |
| ATI&04172023906 Apr 2023 | Back Over Prevention | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. | |
| A23-023 Apr 2023 | Electrical System | Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. |
Showing 60 of 83 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda Passport →