EPA economy
Not rated (heavy-duty)
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 190 of 190 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
124 complaint records1 crash report
"Transmission failure while driving not allowing to go in park after we got stopped. Truck un operable to get out of traffic...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Engine & cooling
25 complaint records2 fire reports
"Lifter tick issue on 2019 to 2024 ram 6.7 engines ....lifters failing casuing excessive wear on valve train known issue major costly repair..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Electrical system
23 complaint records3 fire reports
"Every month I am receiving a check engine light for abs / traction control / failure. Dealer states HPU unit is bad, however I noticed all the fuses in the fuse box were loose. I pushed them in to reseat and the error cleared. This happens monthly...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE26002 opened Mar 2026 | OPEN | Steering | Loss of Power Steering Assist - led to recall 26V621 The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. |
| PE24009 opened Mar 2024 | OPEN | Power Train | 2022 RAM Transmission Snap Ring Failure The Office of Defect Investigations (ODI) has received 82 complaints alleging loss of motive power due to an internal transmission failure of the K1 snap ring in model year 2022 Ram 3500, 4500, and 5500 vehicles. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V060000PARK OUTSIDE | Electrical System | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. | Normally free |
| 21V798000PARK OUTSIDE | Electrical System | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. | Normally free |
| 25V765000 | Steering | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. | Normally free |
| 24V436000 | Back Over Prevention | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer,... | Normally free |
| 24V415000 | Service Brakes, Air | Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. | Normally free |
| 23V654000 | Back Over Prevention | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. | Normally free |
| 22V904000 | Structure | Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while... | Normally free |
| 22V835000 | Power Train | FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube. | Normally free |
Show 4 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 22V642000 | Engine And Engine Cooling | Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. | Normally free |
| 22V407000 | Back Over Prevention | Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. | Normally free |
| 22V140000 | Service Brakes, Hydraulic | Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. | Normally free |
| 21V925000 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024548 2024-08-15 | Label | 314,717 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2024338 2024-06-13 | Visual System | 126,530 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. |
| 2024328 2024-06-06 | Brakes | 17,462 | Issue: On certain vehicles, a software problem could cause the electronic stability control (ESC) system not to work. As a result, the vehicles may not meet certain requirements of Canadian regulations. |
| 2023533 2023-09-28 | Visual System | 64,913 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. |
| 2023026 2023-02-09 | Electrical | 21,852 | Issue: On certain trucks and chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked, and the ignition switch is in the off position. |
Show 6 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2022644 2022-11-10 | Powertrain | 17,606 | Issue: On certain trucks, a buildup of heat and pressure inside the transmission could cause fluid to leak from the transmission dipstick tube. |
| 2022478 2022-08-26 | Engine | 420 | Issue: On certain trucks, a problem in the engine control module (ECM) could cause a short circuit. If this happens, the engine could stall and you may not be able to restart it. |
| 2022304 2022-06-09 | Visual System | 4,572 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. |
| 2022108 2022-03-11 | Brakes | 29,656 | Issue: On certain vehicles, the warning lamp for the electronic stability control (ESC) system may not turn on when there is a problem with the ESC system. |
| 2021722 2021-11-24 | Airbag | 74 | Issue: On certain trucks, there may be a problem with the side airbag curtain inflators. As a result, the side airbag curtains may not inflate properly in a crash. |
| 2021629 2021-10-14 | Electrical | 6,680 | Issue: On certain trucks or chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked and the ignition switch is in the off position. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 99043 Jun 2024 | WARRANTY EXTENSION | Service Brakes | FCA Caribbean Warranty Newsletter – Volume 10, Issue 6 |
| 99040 Jun 2024 | WARRANTY EXTENSION | Service Brakes | Warranty Operations Newsletter – Volume 10, Issue 6 |
| 100494 Sep 2024 | WARRANTY EXTENSION | Power Train | "FCA CARIBBEAN WARRANTY BULLETIN ID-24-16 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program" |
| 100490 Sep 2024 | WARRANTY EXTENSION | Power Train | "WARRANTY BULLETIN D-24-15 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program ALL DEALERS" |
| 100595 Sep 2024 | WARRANTY EXTENSION | Power Train | WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain... |
| 100599 Sep 2024 | WARRANTY EXTENSION | Power Train | FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)... |
| 100681 Sep 2024 | WARRANTY EXTENSION | Engine | Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP) |
| 104557 Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | Warranty Newsletter – Volume 11, Issue 4 |
| 104558 Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | FCA Caribbean Warranty Newsletter – Volume 11, Issue 4 |
| 105591 Jun 2025 | WARRANTY EXTENSION | Unknown Or Other | FCA Caribbean Warranty Newsletter – Volume 11, Issue 6 |
| 107774 Oct 2025 | WARRANTY EXTENSION | Power Train | D-25-18 (XW1) Aisin K1 Clutch/ Input Shaft Assembly - Select 2022 RAM Trucks (D2/DD/DP) |
| 107775 Oct 2025 | WARRANTY EXTENSION | Power Train | ID-25-15 (XW1) Aisin K1 Clutch/ Input Shaft Assembly - Select 2022 RAM Trucks (D2/DD/DP) |
Show 48 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100901 Sep 2026 | Electrical System | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. | |
| 114255 Aug 2026 | Engine | RADIATOR - ENGINE COOLING | |
| 114254 Aug 2026 | Engine | RADIATOR - ENGINE COOLING | |
| 113742 Jul 2026 | Electrical System | SENSOR - TURBOCHARGER SPEED | |
| 113744 Jul 2026 | Electrical System | SENSOR - TURBOCHARGER SPEED | |
| 113292 Jul 2026 | Engine | INJECTOR - FUEL | |
| 113293 Jul 2026 | Engine | INJECTOR - FUEL | |
| 113277 Jul 2026 | Unknown Or Other | CORE – HEATER | |
| 113276 Jul 2026 | Unknown Or Other | CORE – HEATER | |
| 113070 Jun 2026 | Structure | SWITCH – HEADLAMP | |
| 113069 Jun 2026 | Electrical System | SWITCH – HEADLAMP | |
| S2208000045 REV.D Jun 2026 | Structure | Backup Camera Poor Image Quality Inspection | |
| S2508000025 REV.A Jun 2026 | Electrical System | Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) | |
| 113065 Jun 2026 | Unknown Or Other | OUTLET - AIR CONDITIONING & HEATER | |
| 113066 Jun 2026 | Unknown Or Other | OUTLET - AIR CONDITIONING & HEATER | |
| 9100841 Rev 1 Jun 2026 | Power Train | If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required. | |
| 112906 Jun 2026 | Engine | BEARING - CRANKSHAFT THRUST and KIT | |
| 9100841 Jun 2026 | Power Train | HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required. | |
| S268A000014 Jun 2026 | Electrical System | Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode | |
| S1623000028 Rev. K Jun 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 9100835 Jun 2026 | Electrical System | Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. | |
| S2623000040 Jun 2026 | Electrical System | Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock. | |
| S1623000028 REV.J Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 9100831 Jun 2026 | Structure | For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18 | |
| S1623000028 REV.I May 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 111478 May 2026 | Engine | RADIATOR - ENGINE COOLING | |
| 9100820 May 2026 | Electrical System | Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. | |
| 9100692 Rev 1 May 2026 | Engine | On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. | |
| 08-208-26 REV. A May 2026 | Electrical System | Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). | |
| 21-039-26 May 2026 | Power Train | Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and... | |
| 08-208-26 May 2026 | Electrical System | Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). | |
| 08-207-26 May 2026 | Electrical System | Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay | |
| S2623000032 Apr 2026 | Structure | Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge. | |
| S2308000034 REV.B Apr 2026 | Electrical System | No Wireless Charging Or Slow Wireless Charging | |
| S2509000005 REV.B Apr 2026 | Engine | Light Random Tick Noise From The Engine. | |
| S2614000002 Apr 2026 | Engine | Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module (PCM) or Under Fueling or Over Fueling Condition After Fuel Injector(s) Replacement | |
| S1623000028 REV.H Apr 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 18-044-26 Mar 2026 | Engine | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit... | |
| S2208000045 REV.C Mar 2026 | Unknown Or Other | Backup Camera Poor Image Quality Inspection | |
| S2621000003 REV.A Mar 2026 | Power Train | The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. | |
| S2608000010 Mar 2026 | Electrical System | Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH) | |
| S1408000384 REV.J Mar 2026 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 110600 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 110599 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 110604 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 110603 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 09-003-26 Feb 2026 | Engine | Cummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0299-00 - Turbocharger Underboost. | |
| S228A000025 REV.A Feb 2026 | Electrical System | Harman R1H Uconnect 5 Radio Software Flash Error Codes |
Showing 60 of 478 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 12 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 12 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ram 3500 →