2023 Chevrolet SuburbanUNDER FEDERAL INVESTIGATION

126 federal complaints (165 component records) · 3 recall campaigns on file · 4 federal investigations · 649 service bulletins · 5 Canadian recalls
See all 44 model years of the Chevrolet Suburban →
Engine
3.0L 6-cyl
Fuel
Diesel, Premium, Regular
Drive
RWD
EPA economy
21 city / 27 hwy
Federal complaints
126
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
76
Power train
16
Other
15
Electrical system
14
Driver assistance
7
Fuel system
6
Glass & wipers
5
Body & structure
5
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 17 complaints01 years old: 10 complaints2 years old: 57 complaints3 years old: 42 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 126 of 126 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

76 complaint records
"My 6.2L V8 engine blew up while I was driving across bridge and I barely had enough time to get it off the road out of traffic...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

16 complaint records
"With out any warning engine shake and running roughly Loud engine noise more than ticking and losing power with reduce speed..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Electrical system

14 complaint records
"The lights flash high beam, low beam, high beam, low beam, while I’m driving. Nothing seems to keep them from doing that...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA26005
opened Aug 2026
OPENEngineLoss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274.
EA25007
opened Oct 2025
OPENEngine And Engine CoolingLoss of motive power due to engine failure
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274.
RQ26001
opened Jan 2026
closed Aug 2026EngineLoss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274.
PE25001
opened Jan 2025
closed Oct 2025Engine And Engine CoolingLoss of motive power due to engine failure - led to recall 25V274
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
25V274000Engine And Engine CoolingGeneral Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine.Normally free
23V642000SuspensionGeneral Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles.Normally free
22V903000Exterior LightingGeneral Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500,...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2025225
2025-04-24
Engine49,848Issue: On certain vehicles, the connecting rods and/or crankshaft components may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on.
2024519
2024-09-12
Lights And Instruments38,382Issue: On certain vehicles, a software problem could cause the low brake fluid warning lamp not to turn on if the brake fluid level gets too low. A low brake fluid level can cause reduced braking.
2024060
2024-02-01
Lights And Instruments273,306Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is in the "OFF" or "PARKING LAMP" position.
2023472
2023-08-24
Lights And Instruments163,611Issue: On certain vehicles, the automatic headlamps may not turn on soon enough as it becomes dark outside. Canadian regulations require automatic headlamps to turn on when the ambient light level drops below a certain point (1000 lux).
2022700
2022-12-08
Lights And Instruments85,685Issue: On certain vehicles, the daytime running lamps (DRLs) may stay on when the headlamps are on. Canadian regulations require the DRLs to turn off when the headlamps are on.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
PIC6540K
Sep 2026
Unknown Or OtherThis Preliminary information communicates to dealers a procedure to reset the radio.
PIT6457C
Sep 2026
Unknown Or OtherThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT5698F
Sep 2026
Unknown Or OtherThis PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
PIT5801F
Sep 2026
Unknown Or OtherThis preliminary information communicates diagnostic tips for air leveling suspension system.
PIP4902W
Sep 2026
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Show 55 more bulletins
BulletinTypeComponentSummary
PIT6529B
Aug 2026
Unknown Or OtherThis PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIC6551C
Aug 2026
Unknown Or OtherThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT5509N
Jul 2026
Unknown Or OtherThis PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5099J
Jul 2026
Unknown Or OtherPI to help diagnose A/C concern
662.10
Jul 2026
SOFTWARE UPDATEUnknown Or Other• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.
PIT6529A
Jul 2026
Unknown Or OtherThis PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT6476C
Jun 2026
Unknown Or OtherThis preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition. Dealer are to inspect the battery, battery connections and for any aftermarket devices.
PIT5910C
Jun 2026
Unknown Or OtherThis Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed.
PIT6529
Jun 2026
Unknown Or OtherThis PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
PIT5966F
Jun 2026
Unknown Or OtherThis Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6209K
May 2026
Unknown Or OtherThis Preliminary information communicates recovery procedure after return to dealer message.
PIT6519
May 2026
Unknown Or OtherThis preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIT5509M
May 2026
Unknown Or OtherThis PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIC6540J
May 2026
Unknown Or OtherThis Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
May 2026
Unknown Or OtherThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIC6423A
May 2026
Unknown Or OtherPi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
May 2026
Unknown Or OtherThis Preliminary information communicates to dealers a procedure to reset the radio.
PIC6602W
May 2026
Unknown Or OtherThis Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIC6602V
May 2026
Unknown Or OtherThis Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIC6540G
Apr 2026
Unknown Or OtherThis Preliminary information communicates to dealers a procedure to reset the radio.
PIT6511
Apr 2026
Unknown Or OtherThis Preliminary information communicates an issue with a replace or low FOB battery message
PIT3271Q
Apr 2026
Unknown Or OtherThis preliminary information communicates information about how to determine if a wheel and tires size change is available.
661.10
Mar 2026
SOFTWARE UPDATEUnknown Or Other• Fixes to help prevent false Service Driver Assist System messages. • Improvements to connectivity for OnStar.
PIP4902V
Mar 2026
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Mar 2026
Unknown Or OtherThis Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6406F
Mar 2026
Unknown Or OtherThis Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6425D
Mar 2026
Unknown Or OtherThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
654.20
Feb 2026
SOFTWARE UPDATEUnknown Or Other• Improvements to audio system performance. • Fixes to help ensure proper functionality for the center display.
N252494003-02
Jan 2026
SERVICE CAMPAIGNEngineCertain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure.
PIT6425C
Jan 2026
Unknown Or OtherThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6400A
Jan 2026
Unknown Or OtherThis PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
PIP6098
Jan 2026
Unknown Or OtherThis PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6457B
Jan 2026
Unknown Or OtherThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIP4902U
Jan 2026
Unknown Or OtherThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6540F
Dec 2025
Unknown Or OtherThis Preliminary information communicates to dealers a procedure to reset the radio.
PIT6457A
Dec 2025
Unknown Or OtherThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6457
Nov 2025
Unknown Or OtherThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT5214G
Nov 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical...
PIC6629
Nov 2025
Unknown Or OtherThis PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
25-NA-339
Nov 2025
EngineUnder Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR.
PIT6446
Nov 2025
Unknown Or OtherThis PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT6406C
Oct 2025
Unknown Or OtherThis Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6446
Oct 2025
Unknown Or OtherThis PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT5993E
Oct 2025
Unknown Or OtherThis Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
PIT6425B
Oct 2025
Unknown Or OtherThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
Oct 2025
Unknown Or OtherThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6551A
Oct 2025
Unknown Or OtherThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIC6602K
Oct 2025
Unknown Or OtherThis Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT6406B
Oct 2025
Unknown Or OtherThis Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6440
Oct 2025
Unknown Or OtherThe Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIP6068C
Oct 2025
Unknown Or OtherThis preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction through technical assistance.
653.40
Sep 2025
SOFTWARE UPDATEUnknown Or Other• Fixes to address reduced propulsion During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6434
Sep 2025
Unknown Or OtherThis PI is to inform technicians of a possible battery draw caused by the K36 chassis control module. Techs are to update the calibrations of the chassis control module using the service programming system.
PIT5941C
Sep 2025
Unknown Or OtherThis Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and will cause the rear back glass not to open with the switch or the RKE fob. This explains how to repair that concern.
N252508341
Sep 2025
SERVICE CAMPAIGNEngineCertain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic test.

Showing 60 of 649 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chevrolet Suburban →