Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Power train
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA26005 opened Aug 2026 | OPEN | Engine | Loss of motive power due to engine failure post recall remedy On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. |
| EA25007 opened Oct 2025 | OPEN | Engine And Engine Cooling | Loss of motive power due to engine failure The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. |
| RQ26001 opened Jan 2026 | closed Aug 2026 | Engine | Loss of motive power due to engine failure post recall remedy On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. |
| PE25001 opened Jan 2025 | closed Oct 2025 | Engine And Engine Cooling | Loss of motive power due to engine failure - led to recall 25V274 On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V274000 | Engine And Engine Cooling | General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. | Normally free |
| 23V642000 | Suspension | General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. | Normally free |
| 22V903000 | Exterior Lighting | General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500,... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025225 2025-04-24 | Engine | 49,848 | Issue: On certain vehicles, the connecting rods and/or crankshaft components may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on. |
| 2024519 2024-09-12 | Lights And Instruments | 38,382 | Issue: On certain vehicles, a software problem could cause the low brake fluid warning lamp not to turn on if the brake fluid level gets too low. A low brake fluid level can cause reduced braking. |
| 2024060 2024-02-01 | Lights And Instruments | 273,306 | Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is in the "OFF" or "PARKING LAMP" position. |
| 2023472 2023-08-24 | Lights And Instruments | 163,611 | Issue: On certain vehicles, the automatic headlamps may not turn on soon enough as it becomes dark outside. Canadian regulations require automatic headlamps to turn on when the ambient light level drops below a certain point (1000 lux). |
| 2022700 2022-12-08 | Lights And Instruments | 85,685 | Issue: On certain vehicles, the daytime running lamps (DRLs) may stay on when the headlamps are on. Canadian regulations require the DRLs to turn off when the headlamps are on. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIC6540K Sep 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIT6457C Sep 2026 | Unknown Or Other | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. | |
| PIT5698F Sep 2026 | Unknown Or Other | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | |
| PIT5801F Sep 2026 | Unknown Or Other | This preliminary information communicates diagnostic tips for air leveling suspension system. | |
| PIP4902W Sep 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIT6529B Aug 2026 | Unknown Or Other | This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern. | |
| PIC6551C Aug 2026 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | |
| PIT5509N Jul 2026 | Unknown Or Other | This PI provides diagnostic tips for diagnosing electric trailer brakes issues. | |
| PIT5099J Jul 2026 | Unknown Or Other | PI to help diagnose A/C concern | |
| 662.10 Jul 2026 | SOFTWARE UPDATE | Unknown Or Other | • Improves transmission diagnostic software. • Reduces unnecessary check engine light activations. |
| PIT6529A Jul 2026 | Unknown Or Other | This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern. | |
| PIT6476C Jun 2026 | Unknown Or Other | This preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition. Dealer are to inspect the battery, battery connections and for any aftermarket devices. | |
| PIT5910C Jun 2026 | Unknown Or Other | This Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed. | |
| PIT6529 Jun 2026 | Unknown Or Other | This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern. | |
| PIT5966F Jun 2026 | Unknown Or Other | This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. | |
| PIT6209K May 2026 | Unknown Or Other | This Preliminary information communicates recovery procedure after return to dealer message. | |
| PIT6519 May 2026 | Unknown Or Other | This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available. | |
| PIT5509M May 2026 | Unknown Or Other | This PI provides diagnostic tips for diagnosing electric trailer brakes issues. | |
| PIC6540J May 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIC6551B May 2026 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | |
| PIC6423A May 2026 | Unknown Or Other | Pi created to provide GM dealers with information on gathering information for projection issue | |
| PIC6540H May 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIC6602W May 2026 | Unknown Or Other | This Preliminary information communicates to dealers steps to follow to obtain an IOK radio. | |
| PIC6602V May 2026 | Unknown Or Other | This Preliminary information communicates to dealers steps to follow to obtain an IOK radio. | |
| PIC6540G Apr 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIT6511 Apr 2026 | Unknown Or Other | This Preliminary information communicates an issue with a replace or low FOB battery message | |
| PIT3271Q Apr 2026 | Unknown Or Other | This preliminary information communicates information about how to determine if a wheel and tires size change is available. | |
| 661.10 Mar 2026 | SOFTWARE UPDATE | Unknown Or Other | • Fixes to help prevent false Service Driver Assist System messages. • Improvements to connectivity for OnStar. |
| PIP4902V Mar 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIP6104 Mar 2026 | Unknown Or Other | This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. | |
| PIT6406F Mar 2026 | Unknown Or Other | This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD | |
| PIT6425D Mar 2026 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss | |
| 654.20 Feb 2026 | SOFTWARE UPDATE | Unknown Or Other | • Improvements to audio system performance. • Fixes to help ensure proper functionality for the center display. |
| N252494003-02 Jan 2026 | SERVICE CAMPAIGN | Engine | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. |
| PIT6425C Jan 2026 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIT6400A Jan 2026 | Unknown Or Other | This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin. | |
| PIP6098 Jan 2026 | Unknown Or Other | This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction. | |
| PIT6457B Jan 2026 | Unknown Or Other | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. | |
| PIP4902U Jan 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIC6540F Dec 2025 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIT6457A Dec 2025 | Unknown Or Other | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. | |
| PIT6457 Nov 2025 | Unknown Or Other | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. | |
| PIT5214G Nov 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical... | |
| PIC6629 Nov 2025 | Unknown Or Other | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | |
| 25-NA-339 Nov 2025 | Engine | Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. | |
| PIT6446 Nov 2025 | Unknown Or Other | This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used. | |
| PIT6406C Oct 2025 | Unknown Or Other | This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD | |
| PIT6446 Oct 2025 | Unknown Or Other | This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used. | |
| PIT5993E Oct 2025 | Unknown Or Other | This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop. | |
| PIT6425B Oct 2025 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIT6425A Oct 2025 | Unknown Or Other | This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's | |
| PIC6551A Oct 2025 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | |
| PIC6602K Oct 2025 | Unknown Or Other | This Preliminary information communicates to dealers steps to follow to obtain an IOK radio. | |
| PIT6406B Oct 2025 | Unknown Or Other | This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD | |
| PIT6440 Oct 2025 | Unknown Or Other | The Driver Information Center may display a message of Transport Mode On after the ignition is cycled. | |
| PIP6068C Oct 2025 | Unknown Or Other | This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction through technical assistance. | |
| 653.40 Sep 2025 | SOFTWARE UPDATE | Unknown Or Other | • Fixes to address reduced propulsion During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation. |
| PIT6434 Sep 2025 | Unknown Or Other | This PI is to inform technicians of a possible battery draw caused by the K36 chassis control module. Techs are to update the calibrations of the chassis control module using the service programming system. | |
| PIT5941C Sep 2025 | Unknown Or Other | This Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and will cause the rear back glass not to open with the switch or the RKE fob. This explains how to repair that concern. | |
| N252508341 Sep 2025 | SERVICE CAMPAIGN | Engine | Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic test. |
Showing 60 of 649 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Suburban →