2023 Chrysler PacificaUNDER FEDERAL INVESTIGATIONWARRANTY EXTENSION ON FILE

154 federal complaints (252 component records) · 14 recall campaigns on file · 2 federal investigations · 314 service bulletins · 9 Canadian recalls
See all 18 model years of the Chrysler Pacifica →
Engine
3.6L 6-cyl
Fuel
Regular
Drive
FWD
EPA economy
19 city / 28 hwy
Federal complaints
154
Recall campaigns
14
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
47
Power train
42
Electrical system
42
Air bags
34
Other
22
Fuel system
16
Driver assistance
13
Steering
11
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 18 complaints01 years old: 12 complaints2 years old: 72 complaints3 years old: 52 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 154 of 154 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

47 complaint records
"Driving on the highway, all of a sudden, my car dashboard shows a message that " Vehicle will shut off soon" and the accelerator does not work. It was horrifying; there is no median to pull the vehicle out...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

42 complaint records
"2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Electrical system

42 complaint records
"Vehicle often has a "system charging system" error that prevents it from turning on and driving. This happens when the system is not charging...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ24004
opened Feb 2024
OPENElectrical SystemLoss of motive power due to an internal wiring connector short.
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid...
PE22008
opened Jul 2022
closed Mar 2024Power TrainTransmission fault leading to loss of motive power - led to recall 23V010
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
23V753000PARK OUTSIDEElectrical SystemChrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles.Normally free
26V358000Air BagsBraun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.Normally free
26V327000Back Over PreventionChrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles.Normally free
26V296000Equipment Adaptive/MobilityBraun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.Normally free
26V189000Air BagsChrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention.Normally free
25V877000Equipment Adaptive/MobilityVantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.Normally free
25V876000Equipment Adaptive/MobilityRollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and...Normally free
25V388000EquipmentChrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display.Normally free
Show 6 more recall campaigns
CampaignComponentSummaryRemedy
25V302000Air BagsChrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams.Normally free
24V793000Air BagsChrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.Normally free
24V436000Back Over PreventionChrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer,...Normally free
24V199000SteeringChrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500...Normally free
23V500000Fuel System, GasolineChrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.Normally free
23V010000Hybrid Propulsion SystemChrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026141
2026-03-26
Seats And Restraints21,291Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the airbag(s) may not inflate properly in a crash. Note: This is an expansion of Transport Canada recalls 2025-291 and 2025-454.
2026003
2026-01-05
Seats And Restraints54Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically.
2025317
2025-06-12
Visual System20Issue: On certain vehicles, the rearview camera may not have been manufactured properly. As a result, the rearview camera image may not display when the transmission is shifted into reverse.
2025291
2025-05-29
Airbag21,734Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the airbag(s) may not inflate properly in a crash.
2024548
2024-08-15
Label314,717Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN".
Show 4 more Canadian recalls
RecallSystemUnits (CA)Summary
2024338
2024-06-13
Visual System126,530Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
2024170
2024-03-14
Airbag3,417Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash. Note: This problem would cause the airbag warning light to turn on.
2023400
2023-07-20
Fuel System55Issue: On certain plug-in hybrid (PHEV) models, a fuel line in the engine compartment may not have been made correctly. As a result, fuel could leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire.
2023008
2023-01-18
Electrical7,335Issue: On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut down and cause a sudden loss of power to the wheels.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
WICKB0049073RevA
Apr 2026
WARRANTY EXTENSIONSuspensionF-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev. A)
S2621000006
Oct 2026
Electrical SystemNote: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
114505
Sep 2026
Unknown Or OtherCOMPRESSOR - AIR CONDITIONING
114507
Sep 2026
Unknown Or OtherCOMPRESSOR - AIR CONDITIONING
9100900
Sep 2026
StructurePassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Show 55 more bulletins
BulletinTypeComponentSummary
113551
Jul 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
113550
Jul 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
08-268-26
Jul 2026
Electrical SystemSXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When playing SXM stations the radio does not reflect the current station or recognize a song changing.
9100860
Jul 2026
StructurePassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2508000025 REV. B
Jul 2026
Electrical SystemInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
9100803 Rev 3
Jul 2026
Electrical SystemFront Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light.
113280
Jul 2026
EngineHOSE AND TUBE - EGR COOLANT
9100803 Rev 1
Jun 2026
Structure1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light.
S2523000057 REV.A
Jun 2026
Seats1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
S2208000045 REV.D
Jun 2026
StructureBackup Camera Poor Image Quality Inspection
S2508000025 REV.A
Jun 2026
Electrical SystemInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2607000005
Jun 2026
EngineVehicle Leaking Coolant Or Overheating
S2623000046
Jun 2026
Electrical SystemCalibration Requirements For The Power Sliding Door Module (PSDM).
S2623000041 REV.A
Jun 2026
StructurePower Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S268A000014
Jun 2026
Electrical SystemRadio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112857
Jun 2026
Unknown Or OtherHEATER - ELECTRIC COOLANT
112856
Jun 2026
Unknown Or OtherHEATER - ELECTRIC COOLANT
S1623000028 Rev. K
Jun 2026
Electrical SystemOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100835
Jun 2026
Electrical SystemPrior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000041
Jun 2026
Electrical SystemPower Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S2623000040
Jun 2026
Electrical SystemPassive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S1623000028 REV.J
Jun 2026
StructureOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I
May 2026
Electrical SystemOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000034
May 2026
StructurePopping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
08-208-26 REV. A
May 2026
Electrical SystemRadio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data).
111833
May 2026
Electrical SystemSENSOR – KNOCK
111834
May 2026
Electrical SystemSENSOR – KNOCK
111702
May 2026
Electrical SystemSWITCH - LIFTGATE
08-208-26
May 2026
Electrical SystemRadio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data).
08-207-26
May 2026
Electrical SystemInstrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
9100801
Apr 2026
Electrical SystemIf the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit.
S2308000034 REV.B
Apr 2026
Electrical SystemNo Wireless Charging Or Slow Wireless Charging
9100803
Apr 2026
Electrical System1) If the fog lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light.
S2523000003 REV.A
Apr 2026
Electrical SystemDoor Latch, Handle And Ajar Additional Service Information.
08-170-26
Apr 2026
Electrical SystemFlash: Power Sliding Door Module (PSDM) System Updates Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module.
S2623000021
Apr 2026
Electrical SystemThe Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not Function.
S1623000028 REV.H
Apr 2026
StructureOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000017
Mar 2026
Electrical SystemHood Ajar Message On Cluster.
S2623000015
Mar 2026
StructureThe Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.
18-044-26
Mar 2026
EngineFlash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit...
S2602000002
Mar 2026
SuspensionCreaking/Groaning Noise Coming from The Front End
S2208000045 REV.C
Mar 2026
Unknown Or OtherBackup Camera Poor Image Quality Inspection
S2608000010
Mar 2026
Electrical SystemActive Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Mar 2026
StructureWindshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. .
S1408000384 REV.J
Mar 2026
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110604
Mar 2026
Electrical SystemSPEAKER - NONE
110603
Mar 2026
Electrical SystemSPEAKER - NONE
S2509000011 REV.A
Feb 2026
EngineEngine Oil is Red in Color
03D Campaign
Feb 2026
Electrical SystemFleet Campaign Parts Ordering Process (03D)
110448
Feb 2026
EngineWATER PUMP
110447
Feb 2026
EngineWATER PUMP
S228A000025 REV.A
Feb 2026
Electrical SystemHarman R1H Uconnect 5 Radio Software Flash Error Codes
S268A000008
Feb 2026
Electrical SystemUconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93
S2623000007
Feb 2026
Electrical SystemThe Handsfree Kick Feature Does Not Work Or Works Intermittently.
S1408000384 REV.I
Feb 2026
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Showing 60 of 314 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 14 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chrysler Pacifica →