Federal complaints
95
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 95 of 95 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
37 complaint records1 crash report
"The air will not blow through the vents at certain times. This is A/C and defrost. It seems the lines freeze, or actuator is not working?..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Power train
34 complaint records
"The transmission is making a vibration in the accelerator pedal. dealer says its a normal characteristic but I had the same vehicle in 2021 and never had the problem..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Engine & cooling
15 complaint records
"Got into my truck after work and it would not start. Two warnings were flashing "Full Accessory Power Active" and "Stop Safety Now". I turned off my truck, the tried to start it several times. 15-20mins later, my truck happened to start...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026432 2026-09-09 | Fuel System | 57,077 | Issue: On certain trucks, the fuel tank strap(s) may not have been secured properly. As a result, the tank could fall and fuel could leak. If this happens, the engine could stall suddenly. |
| 2026369 2026-07-28 | Visual System | 7,362 | Issue: Under certain conditions, a software problem could cause part of the rearview camera image to be blocked. Canadian regulations require the full rearview image to display while the transmission is in reverse gear. |
| 2026342 2026-07-14 | Lights And Instruments | 105 | Issue: This recall is for certain integrated trailer modules that were installed before delivery or purchased from a dealer as an aftermarket accessory. |
| 2026079 2026-02-20 | Lights And Instruments | 627,267 | Issue: On certain vehicles, a software problem with the integrated trailer module (ITRM) may cause the trailer lights not to work when towing. This problem could also cause the trailer brakes not to work on certain vehicles. |
| 2025691 2025-12-12 | Powertrain | 50,037 | Issue: On certain vehicles, a problem in the integrated park module could cause the park pawl not to engage when the transmission is shifted to the park (P) position. |
Show 16 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025586 2025-10-24 | Lights And Instruments | 4,241 | Issue: On certain trucks, the recall repairs completed by a Ford dealer during recall 23S30 (Transport Canada recall no. 2023-340) may not have been done correctly. As a result, a second repair is required. |
| 2025587 2025-10-24 | Structure | 23,437 | Issue: On certain vehicles, the moonroof wind deflector may not have been attached properly. As a result, the deflector could detach from the vehicle. Note: This recall also affects certain Super Duty incomplete vehicles. |
| 2025414 2025-08-08 | Powertrain | 22,663 | Issue: On certain trucks, the rear axle hub bolt(s) could break and cause the axle shaft(s) splines to wear. If this happens, there could be a loss of power to the wheels. |
| 2025286 2025-05-23 | Suspension | 11,409 | Issue: On certain F-150 Lightning (electric) trucks, the nuts for the ball joints that connect the front upper control arms to the steering knuckles may not have been properly tightened. |
| 2025260 2025-05-09 | Visual System | 159,135 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. |
| 2025110 2025-03-02 | High Voltage | 216 | Issue: On certain F-150 Lightning (electric) trucks, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. |
| 2024778 2024-12-20 | Suspension | 1,599 | This recall was replaced by Transport Canada recall no. 2025-286. Issue: On certain F-150 Lightning (electric) trucks, the nuts for the ball joints that connect the front upper control arms to the steering knuckles may not have been... |
| 2024124 2024-02-26 | High Voltage | 117 | Issue: On certain F-150 Lightning (electric) trucks, nuts in the high-voltage battery pack could be loose or missing. This could cause a short circuit or electrical arcing (sparks). |
| 2023705 2023-12-22 | Powertrain | 20,664 | Issue: On certain trucks, the rear axle hub bolt(s) could break and cause the axle shaft(s) splines to wear. If this happens, there could be a loss of power to the wheels. |
| 2023678 2023-12-15 | Airbag | 2,206 | Issue: On certain trucks, the wiring in the steering wheel clockspring could become disconnected. This would cause the airbag warning lamp to turn on, and the driver-front airbag would not inflate in a crash. |
| 2023639 2023-11-29 | Brakes | 1,408 | Issue: On certain F-150 Lightning (electric) trucks, a software problem could cause the electronic stability control (ESC) system not to return back to the default setting when the vehicle is started. |
| 2023555 2023-10-17 | Heater And Defroster | 453 | Issue: On certain F-150 Lightning (electric) trucks, the electronic cabin coolant heater may not have been manufactured correctly. As a result, you may experience reduced cabin heat, and the windshield defrost system may not work properly. |
| 2023405 2023-07-25 | Brakes | 171,442 | Issue: On certain trucks, the rear axle wiring harness could rub against the rear axle housing. Over time, this could cause damage to the wiring harness, and the electric parking brake could apply suddenly while driving. |
| 2023340 2023-06-09 | Lights And Instruments | 4,599 | Issue: On certain F-150 Lightning (electric) trucks, the rear lightbar could crack. If this happens, water could leak into the lightbar and cause the reverse lamps not to work, or they could flicker. |
| 2023054 2023-02-13 | Airbag | 10 | Issue: On certain trucks, a problem with the instrument panel cover may cause the passenger-front airbag not to inflate properly in a crash. Note: This recall only affects F-150 Platinum and Limited trim models. |
| 2023057 2023-02-13 | Powertrain | 48 | Issue: On certain vehicles equipped with an automatic transmission, there could be a loose bolt inside the transmission. As a result, the bolt could move and block the parking pawl. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 25M04 Mar 2026 | Fuel/Propulsion System | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters | |
| 25M04 Dec 2025 | Fuel/Propulsion System | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required | |
| 25N05 Jul 2025 | Engine | Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Recovery Coolant Spigot In the affected vehicles, the Exhaust Gas Heat Recovery (EGHR) coolant spigot may develop a crack due to a weaker-than-intended coolant spigot having been used in a prior... | |
| 23B57 S1 Apr 2024 | Unknown Or Other | Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicles (BEV) Battery Energy Control Module (BECM) Software Update | |
| SSM 52244 Feb 2024 | Power Train | Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble... |
Show 17 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 52240 Feb 2024 | Visibility | Some 2023 F-150 Lightning vehicles built on or after 31-Jul-2023 may exhibit DTC P2DA6 stored in the secondary on board diagnostic module C (SOBDMC). | |
| SSM 52229 Feb 2024 | Electrical System | 2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. | |
| SSM 52230 Feb 2024 | Electrical System | 2023 F-150/Escape/Explorer/Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage... | |
| TSB 24-2008 Jan 2024 | Electrical System | This article supersedes TSB 23-2317 to update the Parts List Descriptions. Some 2023 F-150 fully hybrid electric vehicles (FHEVs) built on or before 2-Nov-2023 may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or... | |
| 23B70 Jan 2024 | Electrical System | Certain 2022-2023 Model Year F-150 Battery Electric Vehicles Battery Monitor Sensor Replacement | |
| 23B62 Nov 2023 | Engine And Engine Cooling | Certain 2023 Model Year F-150, Expedition, and Navigator with 3.5L Engine - Engine Long Block Replacement | |
| SSM 52039 Nov 2023 | Electrical System | Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement. | |
| PU1005-FRK-CLS Oct 2023 | Electrical System | Software Update PU1005-FRK-CLS for 2022 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Improve Zone Lighting Feature to allow activate or deactivate from FordPass app or SYNC. | |
| SU6PU0722DCCHG3 Oct 2023 | Electrical System | Software Update PU0722 -DC-CHG3 for 2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: -Improved DC Fast Charging performance. | |
| SU6 P2 F150 BEV Oct 2023 | Electrical System | Software Update SU6 P2 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Re-enable charge status indication feedback during charging. | |
| 23B11 Sep 2023 | Equipment | Certain 2022 Model Year Expedition, Certain 2022-2023 Model Year F150 BEV Vehicles - Install New Dash Mat | |
| 23B57 Sep 2023 | Electrical System | Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicle (BEV) - High Voltage Battery Module Replacement and/or Battery Energy Control Module (BECM) Software Update | |
| SU6P122-23MY F15 Sep 2023 | Exterior Lighting | "Software Update SU6 P1 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Intelligent Backup Power updated so the devices will try to re-attempt communication connection before faulting." | |
| SAN-Vol1 I1 Jun 2023 | Equipment | The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. | |
| SSM 51567 Apr 2023 | Electrical System | Some 2022-2023 F-150 PowerBoost vehicles may exhibit a condition where the Midtronics DCA8000P battery tester is unable to test the auxiliary battery. | |
| 23B09 Apr 2023 | Electrical System | Certain 2022-2023 Model Year F-150 Battery Electric Vehicles (BEVs) High Voltage Battery Coolant Tube Assembly Replacement In all of the affected vehicles, the high voltage battery coolant tube assemblies were manufactured with the incorrect material. | |
| 23H01 Feb 2023 | Electrical System | Certain 2022-2023 Model Year F-150 Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement This is a proactive investigation program by Ford Motor Company to obtain field parts for evaluation. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford F-150 Hybrid →