Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Driver assistance
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA25001 opened Jan 2025 | OPEN | Electrical System | Collisions Involving Ford BlueCruise On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). |
| PE24012 opened Apr 2024 | closed Jan 2025 | Electrical System | Collisions Involving Ford BlueCruise On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V582000 | Electrical System | Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. | Normally free |
| 26V487000 | Structure | Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach. | Normally free |
| 26V417000 | Power Train | Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture. | Normally free |
| 25V404000 | Latches/Locks/Linkages | Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts... | Normally free |
| 25V315000 | Back Over Prevention | Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger,... | Normally free |
| 24V594000 | Visibility | Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026431 2026-09-09 | High Voltage | 15 | Issue: This recall is for certain vehicles that had a battery energy control module (BECM) replaced during service. On certain vehicles, the replacement battery energy control module may not have been programmed correctly. |
| 2026368 2026-07-28 | Structure | 14,950 | Issue: On certain vehicles, the left and right rear quarter window glass trims may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle. |
| 2026317 2026-06-30 | Powertrain | 2,145 | Issue: On certain vehicles, the differential pinion shaft could break and cause a loss of power to the wheels. This could also cause the vehicle to move when the transmission is in Park, if the parking brake is not used. |
| 2025703 2025-12-18 | Lights And Instruments | 117 | Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 23C35 (Transport Canada recall no. 2023-587) may not have been done correctly. As a result, a second repair is required. |
| 2025360 2025-06-27 | Visual System | 16,575 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. |
Show 7 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025326 2025-06-13 | Electrical | 32,569 | Issue: Under certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. |
| 2025260 2025-05-09 | Visual System | 159,135 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. |
| 2025085 2025-02-14 | Steering | 11 | Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 24S44 (Transport Canada recall no. 2024-381) may not have been done correctly. As a result, a second repair is required. |
| 2024692 2024-11-08 | Visual System | 10,109 | Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work. Note: This recall replaces Transport Canada recall no. 2024-461. |
| 2024461 2024-08-12 | Visual System | 3,036 | This recall was replaced by Transport Canada recall no. 2024-692. Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. |
| 2024381 2024-07-01 | Steering | 1,937 | Issue: On certain vehicles, a sensor in the steering gear may not have been calibrated properly. As a result, the steering wheel could suddenly turn from side to side by itself while turning. |
| 2023587 2023-10-31 | Lights And Instruments | 13,917 | Issue: On certain vehicles, a software problem could cause the low brake fluid warning lamp not to turn on if the brake fluid level gets too low. A low brake fluid level can cause reduced braking. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 26B07 Sep 2026 | Electrical System | Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation | |
| SSM 55194 Sep 2026 | Electrical System | Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. | |
| ECG-26.2.12.3 F-150LtMac Sep 2026 | SOFTWARE UPDATE | Electrical System | Quality improvements include: -ePrivacy enhancements |
| TCU-26.2.12.2.2 Mach E, F Sep 2026 | SOFTWARE UPDATE | Electrical System | Quality improvements include: -Addresses a bug that may cause updates to fail |
| SSM 55080 Aug 2026 | Electrical System | Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with diagnostic trouble codes... |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 55031 Jul 2026 | Fuel/Propulsion System | Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with... | |
| SSM 55028 Jul 2026 | Unknown Or Other | Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. | |
| TSB 26-2324 Jul 2026 | Electrical System | Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone. | |
| SSM 55008 Jul 2026 | Unknown Or Other | Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. | |
| GSM-26.2651B MachE Jul 2026 | SOFTWARE UPDATE | Electrical System | Quality improvements include: - Updates the motor short failure detection logic to prevent Diagnostic Trouble Codes |
| SSM 54995 Jul 2026 | Fuel/Propulsion System | Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of... | |
| SSM 54991 Jul 2026 | Fuel/Propulsion System | Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of... | |
| SSM 54979 Jul 2026 | Unknown Or Other | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. | |
| TSB 26-2297 Jun 2026 | Electrical System | Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions. | |
| SSM 54917 Jun 2026 | Electrical System | Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with the Ford Diagnosis and Repair System (FDRS) scan tool. | |
| ACM-26.S MachE Jun 2026 | SOFTWARE UPDATE | Unknown Or Other | Quality improvements include: -Addresses a potential communication condition that may result in a loss of radio audio. |
| SSM 54811 May 2026 | Exterior Lighting | 2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition. | |
| TSB 26-2199 Apr 2026 | Electrical System | This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image... | |
| SSM 54720 Apr 2026 | Electrical System | Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). | |
| SSM 54668 Mar 2026 | Lane Departure | Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist). New BlueCruise features can only be activated/delivered via an over-the-air update (OTA). | |
| SYNC-26.2.1.6.5.2 MachE Mar 2026 | SOFTWARE UPDATE | Unknown Or Other | "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
| OBCC-AS.AU MachE Feb 2026 | SOFTWARE UPDATE | Electrical System | Quality improvements include: - Addresses false warnings attributed to the Off-board Charging Module. These warnings occur due to external charging station failures rather than internal module issues. |
| SYNC-25.1.7.10.1 MachE Feb 2026 | SOFTWARE UPDATE | Electrical System | "25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SSM 54555 Feb 2026 | Electrical System | Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:31/49 through... | |
| SYNC-25.1.9.7.1 MachE Feb 2026 | SOFTWARE UPDATE | Unknown Or Other | "25S49 Recall Remedy: -Infotainment software update to address frozen screens" |
| TSB 26-2021 Jan 2026 | Unknown Or Other | This article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA)... | |
| TSB 26-2005 Jan 2026 | Seats | This article supersedes TSB 25-2058 to update: service procedure enhancements, and increase labor operation allowances. Some of the vehicles listed in the Model statement above may exhibit a 12-volt battery drain. | |
| SSM 54493 Jan 2026 | Unknown Or Other | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly. | |
| PT-25.44.24 MachE Jan 2026 | SOFTWARE UPDATE | Power Train | "25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged" |
| TSB 25-2610 Dec 2025 | Structure | This article supersedes TSB 25-2189 to update the vehicles affected, production cut-off date and part list. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin... | |
| SSM 54424 Dec 2025 | Structure | Some 2021-2025 Mustang Mach-E vehicles may exhibit a condition where the front luggage compartment hood is hard to close. This may be due to an alignment issue with the hood. | |
| SSM 54403 Nov 2025 | Power Train | * 2021-2024 Bronco Sport built on or before 15-Dec-2024<br /> * 2022-2024 Mustang Mach-E<br /> * 2022-2025 Escape built on or before 22-May-2025<br /> * 2024 Maverick vehicles built on or after 17-Jan-2024<br /> <br /> Some of the above vehicles may exhibit an illuminated... | |
| PT-25.10.10 MachE Nov 2025 | SOFTWARE UPDATE | Electrical System | "25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged" |
| SSM 54387 Nov 2025 | Engine | Some 2021-2024 Mustang Mach-E vehicles may exhibit a condition where the interior propulsion sound feature does not remain active and deactivates immediately. This may be due to the audio control module (ACM) configuration. | |
| SSM 54388 Nov 2025 | Fuel/Propulsion System | Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended range battery with minor feature codes HTHAD/HTHAE and 2022-2025 e-Transit vehicles equipped NCM standard range battery with minor feature codes HUKAL/HUKAA may require a... | |
| SSM 54334 Oct 2025 | Fuel/Propulsion System | Some 2023-2025 Mustang Mach-E vehicles equipped with a lithium iron phosphate (LFP) standard range battery (minor feature code HTHAH) built on or after 23-Jun-2023 may exhibit a condition where the displayed high voltage (HV) battery state of charge (SOC) percentage has a sudden... | |
| TSB 25-2512 Oct 2025 | Electrical System | This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the... | |
| SSM 54313 Oct 2025 | Lane Departure | Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). | |
| HVAC-25.26 MachE Oct 2025 | SOFTWARE UPDATE | Engine | Quality improvements include: -Calibration update for the Heating Ventilating and Air Conditioning module to prevent window fogging in cold weather |
| TSB 25-2427 Sep 2025 | Lane Departure | Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status byte of 8F stored in the camera module-rear (CMR). This may be due to the CMR software level. | |
| SYNC-25.DC Mach-E Sep 2025 | SOFTWARE UPDATE | Unknown Or Other | Quality improvements include: -Enables AM radio -Robustness action to ensure audio presets aren't lost after an Over the Air update |
| SSM 54140 Aug 2025 | Unknown Or Other | Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024 Ford and Lincoln vehicles equipped with a B&O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off... | |
| DSMC-24.5.7 MachE Aug 2025 | SOFTWARE UPDATE | Electrical System | "Quality improvements include: -Addresses a Diagnostic Trouble Code that causes the Driver State Monitoring Camera module to get stuck in bootloader" |
| SSM 54090 Jul 2025 | Electrical System | Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. | |
| SSM 54065 Jul 2025 | Lane Departure | Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR). This may be due to the software level of the CMR. | |
| ACM-25.AH.AR MachE Jul 2025 | SOFTWARE UPDATE | Electrical System | Quality improvements include: -Addresses potential SiriusXM no audio and a false banner showing "Hardware problem" |
| TSB 25-2292 Jul 2025 | Electrical System | This article supersedes TSB 24-2010 to update the Service Procedure and change labor operation from actual to fixed time. Some of the vehicles listed in the Model statement above may exhibit a condition where the high voltage battery charges slowly or does not charge while using... | |
| TSB 25-2277 Jun 2025 | Vehicle Speed Control | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Speedometer stays at 1 mph (1 km/h) when the vehicle is stopped *Speedometer lags during deceleration and acceleration *Car image in the center of the IPC is always... | |
| SSM 53966 Jun 2025 | Electrical System | Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. | |
| IPC-25.7.46 MachE Jun 2025 | SOFTWARE UPDATE | Electrical System | "Quality improvements include: -Addresses cases where the cluster was stuck on charging screen -Addresses Instrument Panel Cluster delays after doing a quick restart -Customers will be able to turn off the traction control using the toggle" |
| TSB 25-2239 Jun 2025 | Electrical System | This article supersedes TSB 24-2141 to update the service procedure and change labor operation from actual time to actual time with a limit. | |
| TSB 25-2216 May 2025 | Vehicle Speed Control | This bulletin supersedes 24-2187. Reason for update: Add labor operation A and changed MT to AP with a limit. Some of the vehicles listed in the Model statement above may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the... | |
| 25-OTA ACM-25.AH.AR MachE May 2025 | SOFTWARE UPDATE | Unknown Or Other | "Quality improvements include: -Radio reflash to include AM radio option -Addresses a potential SiriusXM false banner showing ""Hardware problem""" |
| 25-OTA SU-10.2.0 MachE May 2025 | SOFTWARE UPDATE | Service Brakes | "Quality improvements include: - Brake pedal tuning parameters updated for an improved pedal feel -Calibration update to ensure One Pedal Drive functionality" |
| TSB 25-2189 May 2025 | Unknown Or Other | This article supersedes TSB 25-2149 to update the labor operation allowance. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear... | |
| TSB 25-2156 Apr 2025 | Unknown Or Other | This article supersedes TSB 23-2155 to update the Service Procedure and change labor operation from actual time to fixed time. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the... | |
| 24N08 -S1 Apr 2025 | Unknown Or Other | Customer Satisfaction Program 24N08 - Supplement #1 Certain 2021-2024 Bronco Sport, Escape, Mach-E, and 2022-2024 Maverick Vehicles Driver’s Side Seat Buckle Replacement | |
| TSB 25-2145 Apr 2025 | Unknown Or Other | Some of the vehicles listed in the Model statement above equipped with extended range battery may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0ADA stored in the battery energy control module (BECM). | |
| TSB 25-2149 Apr 2025 | Unknown Or Other | Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s)... | |
| SSM 53569 Apr 2025 | Unknown Or Other | Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control... |
Showing 60 of 182 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Mustang Mach E →