Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Seat belts
Driver assistance
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE25017 opened Oct 2025 | OPEN | Seat Belts | Inaccurate Rear Passenger Seat Belt Warning Status The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. |
| EA25004 opened Mar 2025 | OPEN | Engine And Engine Cooling | No Restart After Auto Start/Stop Engages On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V391000 | Service Brakes, Hydraulic | Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. | Normally free |
| 25V031000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. | Normally free |
| 24V900000 | Fuel System, Gasoline | Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak. | Normally free |
| 24V859000 | Seats | Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. | Normally free |
| 23V735000 | Steering | Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025318 2025-06-12 | Brakes | 15,574 | Issue: On certain vehicles, the brake pedal assembly may not have been manufactured properly. As a result, the brake pedal could move and cause you not to be able to apply the brakes properly, or to apply the brakes unexpectedly. |
| 2025029 2025-01-23 | Fuel System | 16,977 | Issue: On certain vehicles, a software problem in the fuel injection electronic control unit could cause the engine to stall while driving. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. |
| 2024725 2024-11-27 | Fuel System | 12,083 | Issue: On certain vehicles, the fuel filler pipe may not have been connected properly to the filler neck. As a result, the connection could separate in a crash, and fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. |
| 2023593 2023-11-02 | Steering | 19 | Issue: On certain vehicles, the steering gearbox may not have been manufactured correctly. As a result, the steering rack could lock up while driving. Safety Risk: A sudden loss of steering control could create the risk of a crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A26-030 Sep 2026 | Electrical System | Service Bulletin - The driver-information interface may display a warning message when a malfunction in the Auto Idle Stop System is detected due to possible insufficient wire length at the Battery Management System (BMS) connector causing the wires to break. | |
| A30149 Feb 2026 | SOFTWARE UPDATE | Electrical System | Over The Air - This update contains various performance enhancements and UI improvements. |
| A26-027 Jan 2026 | Seat Belts | Service Bulletin - The seat belt reminder incorrectly indicates that the second-row right passenger seat belt is unfastened even after the passenger has fastened it. | |
| ATI&10232025903 Oct 2025 | Engine | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. | |
| ATI&10172025903 Oct 2025 | Engine | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ATI&10032025903 Oct 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. | |
| A25-075 Sep 2025 | Structure | Service Bulletin - Customers have experienced rattle or vibration noise coming from behind the center display area of the dashboard while defrost is on high fan speed due to vent duct parts moving and contacting each other when defrost fan speed is on high, making a rattling... | |
| A25-073 Aug 2025 | Electrical System | Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display. | |
| A25-006 Jul 2025 | Engine | "Service Bulletin - Burning oil smell from under hood and/or MIL comes on with DTC P2096 and/or P2270 due to possible porosity in the cylinder head cover bolt hole may cause oil to weep out onto Bank 1 (Rear Cylinder Head) catalytic converter and oxygen sensor. | |
| ATI&07072025901 Jul 2025 | Engine | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. | |
| A24-059 Jul 2025 | Wheels | Service Bulletin - Customers are experiencing screeching, squeaking, rubbing, or scraping from the rear wheel area due to rocks are getting caught between the rear brake disk and splash guard. | |
| ATI&05212025902 May 2025 | Engine | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, Pilots, and Ridgelines with a customer complaint of a no auto re-start condition after going into an auto idle stop. | |
| ATI&05132025903 May 2025 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. | |
| ATI&04292025903 Apr 2025 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. | |
| ATI&04152025902 Apr 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. | |
| ATI&04152025903 Apr 2025 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. | |
| ATI&04092025902 Apr 2025 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. | |
| ATI&04012025904 Apr 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. | |
| ATI&03262025903 Mar 2025 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. | |
| ATI&03032025903 Mar 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. | |
| ATI&01302025905 Jan 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&01292025907 Jan 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. | |
| ATI&01162025904 Jan 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&01152025907 Jan 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. | |
| ATI&01022025904 Jan 2025 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. | |
| ATI&12022024905 Dec 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&12022024910 Dec 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. | |
| ATI&11152024902 Nov 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&11132024907 Nov 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. | |
| ATI&11052024908 Nov 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&10252024905 Oct 2024 | Visibility/Wiper | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a high-pitched noise coming from the front HVAC system when on the high fan setting. The high-pitched noise can be described as a whine. | |
| ATI&10242024906 Oct 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. | |
| ATI&10222024910 Oct 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&10082024904 Oct 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. | |
| ATI&09122024904 Sep 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&08072024901 Aug 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| A24-059 Aug 2024 | Wheels | Service Bulletin - Drivers are experiencing screeching, squeaking, rubbing, or scraping from the rear wheel area due to rocks are getting caught between the rear brake disk and splash guard. | |
| ATI&07232024904 Jul 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&07082024906 Jul 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| A24-059 Jun 2024 | Service Brakes | Service Bulletin - Rocks are getting caught between the rear brake disk and splash guard resulting in screeching, squeaking, rubbing, or scraping from the rear wheel area. | |
| A24-065 Jun 2024 | Seats | Service Bulletin - A pop noise in the left-rear third row seat area can occur when driving down rough roads or turning due to improper welds on the third row seat crossmember. | |
| ATI&05312024902 May 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&05172024906 May 2024 | Engine | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. | |
| ATI&05172024908 May 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&05032024906 May 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ONL6WT05032024 May 2024 | Unknown Or Other | Owner Notification Letter - The Honda Genuine Accessory trailer hitch towing capacity information label is incorrect for some 2023 Pilot 2WD vehicles. | |
| ATI&05012024910 May 2024 | Engine | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. | |
| A24040A May 2024 | Engine | Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Honda’s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. | |
| ATI&04152024901 Apr 2024 | Engine And Engine Cooling | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance. | |
| ATI&04152024904 Apr 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&04082024902 Apr 2024 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driverâs or front passengerâs door. | |
| ATI&03292024901 Mar 2024 | Engine And Engine Cooling | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance. | |
| ATI&03252024906 Mar 2024 | Electrical System | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). | |
| ATI&03222024907 Mar 2024 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driverâs or front passengerâs door. | |
| APaS03182024903 Mar 2024 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of a broken sunroof deflector. | |
| ATI&11272023903 Nov 2023 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. | |
| ATI&11272023907 Nov 2023 | Visibility | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. | |
| ATI&11082023902 Nov 2023 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. | |
| ATI&11032023907 Nov 2023 | Latches/Locks/Linkages | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. | |
| ATI&10242023902 Oct 2023 | Structure | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. |
Showing 60 of 90 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Pull and release every belt.A belt that retracts slowly or a buckle that will not latch matches this vehicle's seat-belt cluster.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda Pilot →