Vehicles / Honda / Pilot / 2023

2023 Honda PilotUNDER FEDERAL INVESTIGATION

145 federal complaints (223 component records) · 5 recall campaigns on file · 2 federal investigations · 90 service bulletins · 4 Canadian recalls
See all 24 model years of the Honda Pilot →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
AWD
EPA economy
19 city / 25 hwy
Federal complaints
145
Recall campaigns
5
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Seat belts
34
Driver assistance
32
Electrical system
28
Other
24
Steering
19
Brakes
17
Engine & cooling
13
Glass & wipers
11
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 34 complaints01 years old: 30 complaints2 years old: 37 complaints3 years old: 44 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 145 of 145 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Seat belts

34 complaint records
"Seatbelt sensory goes off in the middle row right passenger staying seatbelt not connected. Seatbelt is connected and the alert will not cut off...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse seat belts parts in the directory →

Driver assistance

32 complaint records1 crash report
"Twice in the past week the collision mitigation braking system engaged without reason and the vehicle suddenly braked while I was driving..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Electrical system

28 complaint records1 crash report
"Wireless phone charger works for about 10 minutes then stops charging. I’ve tried moving it phone to multiple positions and still have the same results...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE25017
opened Oct 2025
OPENSeat BeltsInaccurate Rear Passenger Seat Belt Warning Status
The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status.
EA25004
opened Mar 2025
OPENEngine And Engine CoolingNo Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
25V391000Service Brakes, HydraulicHonda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles.Normally free
25V031000Fuel System, GasolineHonda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles.Normally free
24V900000Fuel System, GasolineHonda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.Normally free
24V859000SeatsHonda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles.Normally free
23V735000SteeringHonda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2025318
2025-06-12
Brakes15,574Issue: On certain vehicles, the brake pedal assembly may not have been manufactured properly. As a result, the brake pedal could move and cause you not to be able to apply the brakes properly, or to apply the brakes unexpectedly.
2025029
2025-01-23
Fuel System16,977Issue: On certain vehicles, a software problem in the fuel injection electronic control unit could cause the engine to stall while driving. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash.
2024725
2024-11-27
Fuel System12,083Issue: On certain vehicles, the fuel filler pipe may not have been connected properly to the filler neck. As a result, the connection could separate in a crash, and fuel could leak. Safety Risk: A fuel leak can create the risk of a fire.
2023593
2023-11-02
Steering19Issue: On certain vehicles, the steering gearbox may not have been manufactured correctly. As a result, the steering rack could lock up while driving. Safety Risk: A sudden loss of steering control could create the risk of a crash.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
A26-030
Sep 2026
Electrical SystemService Bulletin - The driver-information interface may display a warning message when a malfunction in the Auto Idle Stop System is detected due to possible insufficient wire length at the Battery Management System (BMS) connector causing the wires to break.
A30149
Feb 2026
SOFTWARE UPDATEElectrical SystemOver The Air - This update contains various performance enhancements and UI improvements.
A26-027
Jan 2026
Seat BeltsService Bulletin - The seat belt reminder incorrectly indicates that the second-row right passenger seat belt is unfastened even after the passenger has fastened it.
ATI&10232025903
Oct 2025
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine.
ATI&10172025903
Oct 2025
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine.
Show 55 more bulletins
BulletinTypeComponentSummary
ATI&10032025903
Oct 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine.
A25-075
Sep 2025
StructureService Bulletin - Customers have experienced rattle or vibration noise coming from behind the center display area of the dashboard while defrost is on high fan speed due to vent duct parts moving and contacting each other when defrost fan speed is on high, making a rattling...
A25-073
Aug 2025
Electrical SystemService Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
A25-006
Jul 2025
Engine"Service Bulletin - Burning oil smell from under hood and/or MIL comes on with DTC P2096 and/or P2270 due to possible porosity in the cylinder head cover bolt hole may cause oil to weep out onto Bank 1 (Rear Cylinder Head) catalytic converter and oxygen sensor.
ATI&07072025901
Jul 2025
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine.
A24-059
Jul 2025
WheelsService Bulletin - Customers are experiencing screeching, squeaking, rubbing, or scraping from the rear wheel area due to rocks are getting caught between the rear brake disk and splash guard.
ATI&05212025902
May 2025
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, Pilots, and Ridgelines with a customer complaint of a no auto re-start condition after going into an auto idle stop.
ATI&05132025903
May 2025
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish.
ATI&04292025903
Apr 2025
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish.
ATI&04152025902
Apr 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse.
ATI&04152025903
Apr 2025
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish.
ATI&04092025902
Apr 2025
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish.
ATI&04012025904
Apr 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse.
ATI&03262025903
Mar 2025
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish.
ATI&03032025903
Mar 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse.
ATI&01302025905
Jan 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing.
ATI&01292025907
Jan 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse.
ATI&01162025904
Jan 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing.
ATI&01152025907
Jan 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse.
ATI&01022025904
Jan 2025
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse.
ATI&12022024905
Dec 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing.
ATI&12022024910
Dec 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse.
ATI&11152024902
Nov 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing.
ATI&11132024907
Nov 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse.
ATI&11052024908
Nov 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing.
ATI&10252024905
Oct 2024
Visibility/WiperDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a high-pitched noise coming from the front HVAC system when on the high fan setting. The high-pitched noise can be described as a whine.
ATI&10242024906
Oct 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse.
ATI&10222024910
Oct 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing.
ATI&10082024904
Oct 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing.
ATI&09122024904
Sep 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
ATI&08072024901
Aug 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
A24-059
Aug 2024
WheelsService Bulletin - Drivers are experiencing screeching, squeaking, rubbing, or scraping from the rear wheel area due to rocks are getting caught between the rear brake disk and splash guard.
ATI&07232024904
Jul 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
ATI&07082024906
Jul 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
A24-059
Jun 2024
Service BrakesService Bulletin - Rocks are getting caught between the rear brake disk and splash guard resulting in screeching, squeaking, rubbing, or scraping from the rear wheel area.
A24-065
Jun 2024
SeatsService Bulletin - A pop noise in the left-rear third row seat area can occur when driving down rough roads or turning due to improper welds on the third row seat crossmember.
ATI&05312024902
May 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
ATI&05172024906
May 2024
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance.
ATI&05172024908
May 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
ATI&05032024906
May 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
ONL6WT05032024
May 2024
Unknown Or OtherOwner Notification Letter - The Honda Genuine Accessory trailer hitch towing capacity information label is incorrect for some 2023 Pilot 2WD vehicles.
ATI&05012024910
May 2024
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance.
A24040A
May 2024
EngineService NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Honda’s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group.
ATI&04152024901
Apr 2024
Engine And Engine CoolingDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance.
ATI&04152024904
Apr 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
ATI&04082024902
Apr 2024
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driver’s or front passenger’s door.
ATI&03292024901
Mar 2024
Engine And Engine CoolingDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance.
ATI&03252024906
Mar 2024
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only).
ATI&03222024907
Mar 2024
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driver’s or front passenger’s door.
APaS03182024903
Mar 2024
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of a broken sunroof deflector.
ATI&11272023903
Nov 2023
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge.
ATI&11272023907
Nov 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door.
ATI&11082023902
Nov 2023
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge.
ATI&11032023907
Nov 2023
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door.
ATI&10242023902
Oct 2023
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge.

Showing 60 of 90 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Pull and release every belt.A belt that retracts slowly or a buckle that will not latch matches this vehicle's seat-belt cluster.
  2. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Honda Pilot →