2023 Honda RidgelineUNDER FEDERAL INVESTIGATION

128 federal complaints (176 component records) · 5 recall campaigns on file · 2 federal investigations · 63 service bulletins · 4 Canadian recalls
See all 20 model years of the Honda Ridgeline →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
AWD
EPA economy
18 city / 24 hwy
Federal complaints
128
Recall campaigns
5
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Lighting
39
Driver assistance
29
Engine & cooling
23
Other
19
Electrical system
18
Power train
11
Steering
8
Fuel system
6
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 48 complaints01 years old: 36 complaints2 years old: 22 complaints3 years old: 21 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 127 of 128 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Lighting

39 complaint records
"Auto high beams do not correctly switch from low and high beams ALSO, the QI wireless charger doesn't work with my iPhone 14 plus..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse lighting parts in the directory →

Driver assistance

29 complaint records
"Vehicle flashes automatic emergency braking sign on dashboard when it is confused by oncoming traffic in the other lane...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Engine & cooling

23 complaint records1 fire report
"Three times we have been driving the vehicle on a steep grade when the vehicle lurches forward in a short accelerated sortie...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA25004
opened Mar 2025
OPENEngine And Engine CoolingNo Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles.
PE24004
opened Feb 2024
closed Aug 2024Back Over PreventionRear-View Camera Failure - led to recall 24V321
On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
26V365000SuspensionAmerican Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia,...Normally free
26V332000Air BagsHonda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey,...Normally free
24V321000Back Over PreventionHonda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.Normally free
24V184000SteeringHonda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss...Normally free
23V458000Service Brakes, HydraulicHonda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026275
2026-06-04
Structure136,434Issue: On certain vehicles, the suspension mounting points on the rear subframe could rust. As a result, rear suspension components could fail. This could lead to poor handling and a loss of vehicle control.
2024265
2024-05-09
Visual System13,560Issue: On certain vehicles, the tailgate wiring harness could become damaged. As a result, the rearview camera image may not display when the transmission is shifted into the reverse gear.
2024153
2024-03-07
Steering28Issue: On certain vehicles, the steering gearbox may not have been manufactured properly. As a result, the inner joint may loosen and detach from the steering rack, causing a loss of steering control.
2023365
2023-06-29
Brakes12,246Issue: On certain vehicles, the brake master cylinder could separate from the brake booster. If this happens, braking could be reduced or you could experience a complete loss of brakes.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
A24-061
Nov 2025
Electrical SystemService Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
ATI&10092025907
Oct 2025
Service BrakesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return.
ATI&10022025905
Oct 2025
Service BrakesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return.
ATI&09182025901
Sep 2025
Service BrakesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return.
ATI&09042025902
Sep 2025
Service BrakesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return.
Show 55 more bulletins
BulletinTypeComponentSummary
ATI&08212025904
Aug 2025
Service BrakesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return.
ATI&08072025903
Aug 2025
Service BrakesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return.
ATI&07312025905
Aug 2025
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine.
A20-022
Aug 2025
StructureService Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.
ATI&07252025902
Jul 2025
Service BrakesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return.
ATI&07152025901
Jul 2025
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine.
ATI&05212025902
May 2025
EngineDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, Pilots, and Ridgelines with a customer complaint of a no auto re-start condition after going into an auto idle stop.
A24-061
Oct 2024
Electrical SystemService Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
A24-061
Sep 2024
Electrical SystemService Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
A24-085
Jul 2024
EngineService Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures).
A24-085
Jun 2024
EngineService Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures).
ATI&05172024905
May 2024
Exterior LightingDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s).
ATI&05072024901
May 2024
Exterior LightingDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s).
A24040A
May 2024
EngineService NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Honda’s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group.
ATI&04122024906
Apr 2024
Exterior LightingDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s).
ATI&04082024905
Apr 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window...
ATI&03212024904
Mar 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window...
ATI&02292024902
Feb 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window...
ATI&02202024901
Feb 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passenger’s power window inop from driver’s master window switch.
ATI&02152024906
Feb 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&02012024905
Feb 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&01172024906
Jan 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&01022024910
Jan 2024
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&11272023901
Nov 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
A23-008
Nov 2023
Engine And Engine CoolingService Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ATI&11082023901
Nov 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&10242023901
Oct 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&10102023902
Oct 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&10022023905
Oct 2023
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&09262023904
Sep 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&09182023902
Sep 2023
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&09122023904
Sep 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable.
ATI&09012023902
Sep 2023
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&08282023906
Aug 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized.
ATI&08172023901
Aug 2023
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&08142023902
Aug 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized.
ATI&08012023902
Aug 2023
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&07282023902
Jul 2023
VisibilityDealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized.
ATI&07172023902
Jul 2023
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&07142023901
Jul 2023
VisibilityDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized.
ATI&06302023902
Jun 2023
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&06152023902
Jun 2023
StructureDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&05312023901
May 2023
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
ATI&05152023908
May 2023
Latches/Locks/LinkagesDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle...
A23-023
Apr 2023
Engine And Engine CoolingService Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor.
A19-024
Apr 2023
SeatsService Bulletin - There is a loud buzzing or whining when adjusting the driver’s or front passenger’s seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
ONL6T603102023-2
Mar 2023
Engine And Engine CoolingWarranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty extension notice date.
ONL6T603102023-4
Mar 2023
Engine And Engine CoolingWarranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
ONL6AX03102023-2
Mar 2023
Engine And Engine CoolingProduct Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline. Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
A23-024
Mar 2023
Exterior LightingService Bulletin - The headlight seal may become damaged from a misadjusted hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight.
A23-023
Mar 2023
Engine And Engine CoolingService Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor.
ATI&02072023902
Feb 2023
Back Over PreventionDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Ridgelines with a customer complaint of the rearview camera inop. Customer may also complain of the tailgate lock inop, alarm activating on its own, or cargo light inop.
A23-008
Jan 2023
Electrical SystemService Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ATI&01182023901
Jan 2023
Electrical SystemDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Ridgelines with a customer complaint of the rearview camera inop. Customer may also complain of the tailgate lock inop, alarm activating on its own, or cargo light inop.
A23-010
Jan 2023
Electrical SystemService Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque.

Showing 60 of 63 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
  2. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Honda Ridgeline →