Fuel
Electricity
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 386 of 387 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
274 complaint records2 fire reports5 crash reports
"Stop vehicle and check battery supply error and the car died. No power whatsoever. Likely linked with the faulty ICCU issue...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Power train
72 complaint records1 fire report2 crash reports
"The ICCU failed which prevented the car from moving. ICCU was replaced by dealer under warranty. Had to be towed from the roadway...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Fuel system
67 complaint records2 fire reports2 crash reports
"Car won't charge on Level 1 charging; it popped the GFCI in my garage and now no longer charges on level 1 (regular slow AC charging)...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE23011 opened Jun 2023 | closed Apr 2024 | Electrical System | Loss of Motive Power - led to recall 24V204 On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V432000PARK OUTSIDE | Electrical System | Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving. | Normally free |
| 24V868000 | Electrical System | Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. | Normally free |
| 24V204000 | Electrical System | Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. | Normally free |
| 24V065000 | Power Train | Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026170 2026-04-06 | Seats And Restraints | 30,489 | Issue: On certain vehicles, the lower anchor for the front seat belt(s) may have been damaged during service. As a result, the seat belt(s) could detach in a crash. |
| 2025636 2025-11-17 | Other | 332,486 | Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electrical contacts to corrode. As a result, the horn may not work properly or at all. |
| 2025475 2025-09-11 | Structure | 6,387 | Issue: On certain vehicles, the charging port door panel may not have been properly attached. As a result, the panel could loosen and separate from the vehicle. |
| 2024701 2024-11-18 | High Voltage | 34,529 | Issue: Over time, the integrated charging control unit (ICCU) could become damaged. As a result, the 12 V battery will not charge and could cause the vehicle to enter a reduced power mode. |
| 2024552 2024-09-23 | Label | 824,695 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024174 2024-03-15 | High Voltage | 19,443 | This recall was replaced by Transport Canada recall no. 2024-701. Issue: Over time, the integrated charging control unit (ICCU) could become damaged. |
| 2024062 2024-02-01 | Powertrain | 160 | Issue: On certain vehicles, the rear inner axle shaft may not have been manufactured properly. As a result, the inner axle shaft could break and cause a loss of power to the wheels. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 26-EV-004H TSB May 2026 | WARRANTY EXTENSION | Electrical System | Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. |
| 26-EV-004H DN May 2026 | WARRANTY EXTENSION | Electrical System | Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. |
| 26-EV-004H DCS May 2026 | WARRANTY EXTENSION | Electrical System | Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. |
| Z14 OL Jun 2026 | WARRANTY EXTENSION | Fuel/Propulsion System | Certain 2022 – 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 – 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. |
| 26-GI-002H TSB May 2026 | Electrical System | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. |
Show 39 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| DTN DCS Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. | |
| DTN DL Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). | |
| 26-AD-001H TSB Feb 2026 | Exterior Lighting | Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. | |
| 25-BD-012H TSB Nov 2025 | Exterior Lighting | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. | |
| 25-BE-020H TSB Sep 2025 | Electrical System | This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB. | |
| 25-EV-003H TSB Jul 2025 | Fuel/Propulsion System | Certain IONIQ 5 (NE EV), IONIQ 6 (CE EV), and IONIQ 5 N (NE EV N) vehicles may have missing Inlet 5-Pin Combo DC insulation caps (DC pin caps) which may lead to damage to the charge port if not replaced. This bulletin provides instructions to replace the DC pin cap(s). | |
| 25-01-042H TSB Jul 2025 | SERVICE CAMPAIGN | Power Train | Certain 2024MY Kona Electric (SX2 EV) and 2023-2024MY IONIQ 5 (NE EV) vehicles are equipped with a Motor and Reduction Gear System, also known as Motor-Gear Driven Unit (MGDU), that may have received an incorrect amount of oil/fluid during manufacturing. |
| 25-BE-002H TSB May 2025 | Electrical System | This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. | |
| 25-01-024H-1 TSB May 2025 | SERVICE CAMPAIGN | Electrical System | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. |
| 25-01-024H EM Apr 2025 | SERVICE CAMPAIGN | Electrical System | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. |
| 25-01-024H TSB Mar 2025 | SERVICE CAMPAIGN | Electrical System | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. |
| 24-BD-012H-1 Dec 2024 | Structure | Certain IONIQ 5 (NE EV) and IONIQ 5 N (NE EV N) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise. | |
| 24-BD-009H Dec 2024 | Structure | Certain IONIQ 5 (NE1) vehicles may exhibit lifting/separation on the spoiler molding(s) by the Center High Mount Stop Lamp (CHMSL). This bulletin provides instructions to replace the molding(s) on the spoiler. | |
| 24-01-088H Dec 2024 | SERVICE CAMPAIGN | Electrical System | Certain 2022-2024MY IONIQ 5 (NE EV) and 2023-2025MY IONIQ 6 (CE EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU) places the vehicle in “fail-safe” mode. |
| 24-BD-012H Oct 2024 | Structure | Certain IONIQ 5 (NE EV) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise. | |
| 24-01-051H-1 Sep 2024 | SERVICE CAMPAIGN | Electrical System | Certain 2022-2024MY IONIQ 5 (NE1), 2023-2024MY IONIQ 6 (CE1) and 2024-2025MY Kona Electric (SX2 EV) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. |
| 24-BE-001H-1 Jul 2024 | Electrical System | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sound. | |
| 24-EV-004H Jul 2024 | Electrical System | This bulletin provides important special service instructions to properly repair a vehicle that has been diagnosed to require an Integrated Charge Control Unit (ICCU) replacement, such as required for DTC P1A9096 DC to DC related charging concern or for inoperative AC charging. | |
| 24-01-051H Jul 2024 | SERVICE CAMPAIGN | Electrical System | Certain 2022-2024MY IONIQ 5 (NE1) and 2023-2024MY IONIQ 6 (CE1) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. |
| 24-01-019H May 2024 | Wheels | Some 2023-2024MY IONIQ 5 (NE1) vehicles may have sealant leakage in the Tire Mobility Kit (TMK). The leakage may contaminate other parts inside or outside of the TMK bag. | |
| 24-EV-003H Mar 2024 | Power Train | Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F. | |
| 24-BD-001H Feb 2024 | Visibility/Wiper | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side... | |
| 24-BE-001H Jan 2024 | Electrical System | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads âUneven Road Ahead, Drive carefullyâ on the cluster along with a warning sound. | |
| 23-EM-005H Oct 2023 | Engine And Engine Cooling | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. | |
| 23-01-067H-1 Oct 2023 | Service Brakes | This updated Vehicle Control Unit (VCU) software package includes the following: ⢠Brake light logic update for regenerative braking. ⢠i-Pedal mode operation logic update. ⢠12V battery saver logic update allows charging from EV Battery as low as 10% SOC when parked. | |
| 23-BD-006H-1 Sep 2023 | Structure | This bulletin describes the procedure to repair a tailgate that exhibits a rattle noise while driving. The repair procedure involves installation of washer pads to the side guide bumpers and adjustment of the tailgate striker. | |
| 23-EE-010H Sep 2023 | Electrical System | This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: ⢠Internal short circuit ⢠Battery deterioration ⢠Malfunction of electronic parts ⢠Insufficient... | |
| 23-EV-006H Aug 2023 | Electrical System | This bulletin provides service information on how to inspect the charging port and if needed, replace any missing/damaged insulation cap(s) at the charging port on certain 2022-2023MY Ioniq 5 (NE1) and 2023MY (CE1) . | |
| 23-01-067H Aug 2023 | Service Brakes | This updated Vehicle Control Unit (VCU) software package includes the following: ⢠Brake light logic update for regenerative braking. ⢠Enhance i-Pedal mode operation. | |
| 23-HA-002H Aug 2023 | Power Train | Certain IONIQ 5 (NE1) vehicles may experience an inoperative heater or air conditioning with one or more HVAC system related DTCs B169588, B160C88, and/or B183088. To correct this condition, follow the inspection diagnostics and repair procedure outlined in this bulletin. | |
| 23-01-060H Jul 2023 | Power Train | Certain 22-23MY Ioniq 5 (NE1) & 23MY Ioniq 6 (CE1) vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Intelligent Charging Control Unit) fault and may set the following DTC P1A9096 â âDC/DC Converter Input Voltage Sensor Faultâ. | |
| 23-01-059H Jul 2023 | Structure | Certain 2023MY Ioniq 5 (NE1) and 2023MY Ioniq 6 (CE1) vehicles may exhibit a poorly closing power tailgate due to improper latching when closing which may cause the liftgate warning chime to come on. | |
| 23-01-039H Jun 2023 | Power Train | This bulletin applies the following continuous improvements from a Vehicle Control Unit (VCU) Software Update. An âOwnerâs Manual Supplementâ leaflet is to be provided to 2022MY vehicle customers to explain the change it makes to the Electronic Parking Brake (EPB) system. | |
| 23-01-050H Jun 2023 | Seats | This bulletin provides information to inspect the front seat air ducts for damage and replace them if needed. Certain 2023MY Ioniq 5 (NE1) vehicles may exhibit reduced performance of the ventilated front seats due to damaged air ducts. | |
| 23-BD-007H Apr 2023 | Structure | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. | |
| 23-BD-006H Apr 2023 | Structure | This bulletin describes the procedure to repair a tailgate that exhibits a rattle noise while driving. The repair procedure involves installation of washer pads to the side guide bumpers and adjustment of the tailgate striker. | |
| 23-EV-003H Mar 2023 | Power Train | If you are servicing a vehicle with either of the following conditions perform the procedure in this Bulletin to update VCMS software. ⢠Intermittently stops charging before charging completes. ⢠EV Light On with DTC P1BAD âCharger Coupler Temperature Too Highâ. | |
| 23-EV-002H Feb 2023 | Electrical System | If you are servicing a 2022-2023 IONIQ 5 AWD vehicle with drivability concerns in ECO Mode follow this bulletin for updating the software of the Vehicle Control Unit (VCU) for improved drivability. | |
| 23-BD-002H Jan 2023 | Visibility | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 4 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Hyundai Ioniq 5 →