Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Engine & cooling
Electrical system
Owners filed 14 complaint records naming this system.
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V181000PARK OUTSIDE | Trailer Hitches | Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original... | Normally free |
| 23V038000 | Structure | Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025636 2025-11-17 | Other | 332,486 | Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electrical contacts to corrode. As a result, the horn may not work properly or at all. |
| 2024552 2024-09-23 | Label | 824,695 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
| 2023147 2023-03-17 | Electrical | 1,897 | Issue: Certain vehicles may be equipped with a 4-pin accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit that can cause the control module to overheat. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 26-01-028H Mar 2026 | WARRANTY EXTENSION | Power Train | Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. |
| 26-BD-007H TSB Jul 2026 | WARRANTY EXTENSION | Visibility/Wiper | Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. |
| 26-BD-007H DN Jul 2026 | WARRANTY EXTENSION | Visibility/Wiper | Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. |
| 26-BD-007H DCS Jul 2026 | WARRANTY EXTENSION | Visibility/Wiper | Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. |
| Z08 OL Aug 2026 | WARRANTY EXTENSION | Visibility/Wiper | Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. |
Show 44 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 26-BD-003H TSB Jul 2026 | Structure | Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. | |
| 26-AT-005H TSB Jun 2026 | Power Train | This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). | |
| 26-GI-002H TSB May 2026 | Electrical System | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. | |
| DTN DCS Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. | |
| DTN DL Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). | |
| 26-AT-001H TSB Mar 2026 | Power Train | Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission (8WDCT) when the vehicle sets one of the high pressure electric oil pump (HP EOP) DTCs listed below. | |
| 26-AD-001H TSB Feb 2026 | Exterior Lighting | Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. | |
| 25-BD-011H-1 TSB Jan 2026 | Structure | Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, retract properly, and/or have a v-gap is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. | |
| 25-SS-003H TSB Nov 2025 | Suspension | Some Santa Cruz (NXT) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. | |
| 25-BD-012H TSB Nov 2025 | Exterior Lighting | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. | |
| 25-BE-020H TSB Sep 2025 | Electrical System | This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB. | |
| 25-BD-011H TSB Aug 2025 | Unknown Or Other | Certain Santa Cruz (NXT) vehicles may exhibit a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. | |
| 25-01-045H TSB Jul 2025 | SERVICE CAMPAIGN | Electrical System | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. |
| 25-EM-005H TSB Jun 2025 | Electrical System | Certain 2022-2023MY Santa Cruz (NXT) vehicles may exhibit a warning lamp illumination for a diagnostic trouble code P218100 that is related to the Integrated Thermal Management Module (ITM). | |
| MSLA Reference OL May 2025 | Vehicle Speed Control | This letter communication is to educate owners around the use of the Manual Speed Limit Assist (MSLA) feature. | |
| 25-BE-002H TSB May 2025 | Electrical System | This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. | |
| MSLA_Reference May 2025 | Unknown Or Other | This email communication is to educate owners around the use of the Manual Speed Limit Assist (MSLA) feature. | |
| 25-01-024H-1 TSB May 2025 | SERVICE CAMPAIGN | Electrical System | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. |
| 24-01-045H-2 Sep 2024 | SERVICE CAMPAIGN | Electrical System | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. |
| 24-01-045H-1 Aug 2024 | SERVICE CAMPAIGN | Electrical System | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. |
| 24-01-045H Jun 2024 | Electrical System | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. | |
| 24-AT-002H Apr 2024 | Power Train | This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2. | |
| 24-BD-004H Mar 2024 | Structure | This bulletin provides instructions to inspect and repair certain Santa Cruz (NXT) vehicles experiencing a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed. | |
| 24-BD-003H Mar 2024 | Structure | This bulletin provides repair instructions for certain Santa Cruz (NXT) vehicles exhibiting difficulty with the tonneau cover not opening (does not unlatch when unlocked and the handle is in the open position) or not closing (does not latch when pulled closed and the handle is... | |
| 24-BD-001H Feb 2024 | Visibility/Wiper | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side... | |
| 23-BR-004H Nov 2023 | Service Brakes | Certain Tucson (NX4A), Santa Cruz (NXT), Santa Fe (TMA), and Santa Fe Hybrid (TMA HEV) vehicles may exhibit a brake judder condition. This bulletin describes the procedure to inspect the brakes, resurface or replace and perform a brake burnishing procedure. | |
| 23-01-084H Nov 2023 | Engine And Engine Cooling | Certain 2023MY Santa Cruz (NXT) and Santa Fe (TMA) vehicles may have been produced with a damaged oil level sensor during assembly. Follow the procedure outlined in this TSB to replace the oil level sensor and gasket to complete the service campaign. | |
| 23-EM-006H Oct 2023 | Engine And Engine Cooling | Certain 2022-2023MY Santa Cruz (NXT) vehicles may experience a warning lamp illumination for a diagnostic trouble code P2181 that is related to the Integrated Thermal Management Module (ITM). | |
| 23-EM-005H Oct 2023 | Engine And Engine Cooling | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. | |
| 23-BD-015H Sep 2023 | Fuel System | This bulletin provides instructions to inspect and replace the fuel filler door on 2023MY Santa Cruz (NXT) vehicles that exhibit paint imperfections such as: sag, bubble, blemish, crater, or dirt. | |
| 23-AT-012H Aug 2023 | Power Train | This bulletin provides information related to a Transmission Control Unit (TCU) software update for certain vehicles equipped with an 8-speed wet dual clutch transmissions (8WDCT) that improves the touch point learning variation. | |
| 23-AT-011H Aug 2023 | Power Train | This bulletin outlines changes to the service procedure regarding the replacement of 8-speed wet dual clutch transmissions (8WDCT) and associated transmission control unit (TCU). These changes only apply to vehicles equipped with Theta 2.5T engines. | |
| 23-AT-003H-1 Aug 2023 | Power Train | If you are servicing an 8-speed vehicle with a âCheck Engineâ light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness. | |
| 23-AT-002H May 2023 | Power Train | This bulletin provides service procedures to prevent possible moisture intrusion of the HP EOP (High Flow Electric Oil Pump) connector when servicing the 8-speed wet dual clutch transmission (8WDCT). | |
| 23-AT-004H May 2023 | Power Train | This TSB applies only if Recall 236 or Service Campaign T8N has been performed and the 8 speed wet dual clutch transmission (8WDCT) replacement is necessary related due to high pressure electric oil pump (HP EOP) DTCâs P1C2D03 (HP EOP Motor Position Sensor), P193B79 - HP EOP... | |
| 23-BD-009H May 2023 | Structure | This bulletin provides repair information for a non-glossy front door pull handle that exhibits paint peeling on certain 2022 â 2023MY Tucson (NX4A) and Santa Cruz (NXT) vehicles. If a vehicle exhibits this paint peeling condition, replace the front door trim panel assembly. | |
| 23-BD-007H Apr 2023 | Structure | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. | |
| 23-AT-003H Apr 2023 | Engine And Engine Cooling | If you are servicing an 8-speed vehicle with a âCheck Engineâ light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness. | |
| 23-01-013H Mar 2023 | Electrical System | Some 23MY Tucson and Santa Cruz vehicles' sunroofs were not programmed at the factory. This causes the sunroof to become inoperable. This bulletin provides information to program sunroof operation. | |
| 23-BE-003H Mar 2023 | Electrical System | This bulletin outlines the repair procedure for some 22MY and 23MY Tucson and Santa Cruz vehicles that exhibit symptoms of no audio or intermittent sound from the vehicle's speakers. | |
| 23-01-008H Feb 2023 | Electrical System | This bulletin outlines the process for replacing the external amplifier on certain 22MY and 23MY Tucson and Santa Cruz vehicles equipped with an external amplifier. | |
| 23-BD-002H Jan 2023 | Visibility | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. | |
| 22-AT-011H Oct 2022 | Power Train | This bulletin outlines changes to the service manual regarding the replacement of 8-speed dual clutch transmissions (DCT) and associated transmission control module (TCM). | |
| 22-BE-008H Oct 2022 | Equipment | This bulletin outlines the repair procedure for vehicles that exhibit symptoms of no audio from all speakers. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 5 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Hyundai Santa Cruz →