2023 Jeep Grand Cherokee 4XeWARRANTY EXTENSION ON FILE

97 federal complaints (160 component records) · 3 recall campaigns on file · 328 service bulletins · 23 Canadian recalls
See all 5 model years of the Jeep Grand Cherokee 4Xe →
Engine
2.0L 4-cyl
Fuel
Regular Gas And Electricity
Drive
4WD
EPA economy
23 city / 24 hwy
Federal complaints
97
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
47
Engine & cooling
24
Other
16
Power train
15
Driver assistance
14
Fuel system
12
Steering
10
Suspension
6
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 23 complaints01 years old: 58 complaints2 years old: 13 complaints3 years old: 3 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 97 of 97 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

47 complaint records1 fire report
"This is a hybrid motor. All dash error lights come on without warning, and the car becomes immediately disabled and cannot be moved. The transmission is locked...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Engine & cooling

24 complaint records2 fire reports
"Car is not driving well, roaring sound and jerky acceleration. Transmission pump is faulty on a new car with less than 3000 miles...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

15 complaint records
"Car is not driving well, roaring sound and jerky acceleration. Transmission pump is faulty on a new car with less than 3000 miles...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
26V562000SuspensionChrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles.Normally free
25V766000EngineChrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles.Normally free
24V720000Electrical SystemChrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026433
2026-09-10
Accessories6,537Issue : On certain vehicles, the pivot bolt(s) securing the roof crossbars may not have been tightened properly. As a result, the crossbar(s) could detach from the vehicle.
2026418
2026-09-01
Suspension14,363Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recalls 64A and 20D (Transport Canada recall nos. 2023-336 and 2026-037) may not have been done correctly or may not be effective.
2026244
2026-05-21
Airbag21,194Issue: On certain vehicles, a software problem in the occupant restraint controller could cause the door airbag pressure sensor(s) not to work properly. As a result, the side airbag(s) may not work properly in a crash.
2026224
2026-05-07
Powertrain20,781Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied.
2026037
2026-01-29
Suspension3,065Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 64A (Transport Canada recall no. 2023-336) may not have been done correctly. As a result, a second repair is required.
Show 18 more Canadian recalls
RecallSystemUnits (CA)Summary
2025617
2025-11-06
Engine5,658Issue: On certain vehicles, the engine may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on.
2025595
2025-10-30
High Voltage20,753Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 95B (Transport Canada recall no. 2024-566) may not be effective. As a result, another repair is required.
2025506
2025-09-25
Structure7,850Issue: On certain vehicles, the left and right rear quarter glass trims may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle.
2025467
2025-09-11
Structure8,535Issue: On certain vehicles, the window trims on the front doors may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle.
2025453
2025-09-04
High Voltage3,476Issue: On certain vehicles, a software problem in the hybrid control processor could cause a loss of power to the wheels. Note: This recall only affects plug-in hybrid (PHEV) models.
2025382
2025-07-17
Seats And Restraints5,853Issue: On certain vehicles, the second-row head restraints may not have been manufactured properly. As a result, they may not be able to lock in the upright position.
2025354
2025-06-24
Heater And Defroster180Issue: On certain vehicles, the connector for the blower motor may have been damaged. As a result, the connector could fail and could cause the windshield defrost system not to work properly.
2024566
2024-09-27
High Voltage14,038Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall B9A (Transport Canada recall no. 2023-627) may not be effective. As a result, a second repair is required.
2024338
2024-06-13
Visual System126,530Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
2024170
2024-03-14
Airbag3,417Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash. Note: This problem would cause the airbag warning light to turn on.
2024113
2024-02-22
Lights And Instruments836Issue: On certain vehicles, the driver may not be able to turn on the high beam headlamps if the light switch is in the "AUTO" position. Note: This recall affects Grand Cherokee and Grand Cherokee L models.
2024116
2024-02-22
Suspension17,461Issue: On certain vehicles, the bolt(s) for the upper control arm ball joint(s) may have been damaged during production. As a result, the bolt(s) could fail and cause the upper control arm(s) to separate from the knuckle(s).
2024098
2024-02-15
Heater And Defroster16,039Issue: On certain vehicles, a software problem could cause the windshield defrost system not to work properly. As a result, the vehicles don't meet the requirements of Canadian regulations.
2023577
2023-10-26
Seats And Restraints6,642Issue: On certain vehicles, the third-row seat belt buckles may not be accessible or may have been damaged during production. As a result, a passenger may not be able to buckle the seat belt.
2023456
2023-08-14
Visual System18,641Issue: On certain vehicles, a software problem could cause the rearview camera image to not appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
2023430
2023-08-03
Airbag2,990Issue: On certain vehicles, the upper B-pillar trim may not be installed correctly. As a result, the side curtain airbags may not inflate properly in a crash.
2023336
2023-06-08
Suspension14,487Issue: On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving.
2023292
2023-05-18
Steering7,100Issue: On certain vehicles, the intermediate steering shaft may not have been assembled correctly. As a result, the steering shaft could separate from the universal joint and cause a loss of steering.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
98181
May 2024
WARRANTY EXTENSIONUnknown Or OtherWarranty Bulletin D-22-03 (Rev. B) FFB Program –Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes- 2022-2024 Jeep Grand Cherokee (WL) PHEV
98840
Jun 2024
WARRANTY EXTENSIONElectrical System"WARRANTY BULLETIN D-22-03 Fast Feedback Program Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)"
98842
Jun 2024
WARRANTY EXTENSIONElectrical SystemFCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV
104557
Apr 2025
WARRANTY EXTENSIONUnknown Or OtherWarranty Newsletter – Volume 11, Issue 4
104558
Apr 2025
WARRANTY EXTENSIONUnknown Or OtherFCA Caribbean Warranty Newsletter – Volume 11, Issue 4
105591
Jun 2025
WARRANTY EXTENSIONUnknown Or OtherFCA Caribbean Warranty Newsletter – Volume 11, Issue 6
106321
Jul 2025
WARRANTY EXTENSIONUnknown Or OtherFCA Caribbean Warranty Newsletter – Volume 11, Issue 7
106320
Jul 2025
WARRANTY EXTENSIONUnknown Or OtherWarranty Newsletter – Volume 11, Issue 7
110391
Feb 2026
WARRANTY EXTENSIONElectrical SystemD-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110409
Feb 2026
WARRANTY EXTENSIONElectrical SystemID-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110770
Mar 2026
WARRANTY EXTENSIONElectrical SystemD-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
110771
Mar 2026
WARRANTY EXTENSIONElectrical SystemID-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/ Grand Cherokee (WL)
112149
May 2026
WARRANTY EXTENSIONEngineID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
112147
May 2026
WARRANTY EXTENSIONEngineD-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
112320
May 2026
WARRANTY EXTENSIONEngineAddition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev. A) To clarify when an OEM part and the Recall Campaign part should be used.
112341
May 2026
WARRANTY EXTENSIONEngineID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program To clarify when an OEM part and the Recall Campaign part should be used.
Show 44 more bulletins
BulletinTypeComponentSummary
S2621000004
Sep 2026
Power TrainThe Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
08-221-26 REV. B
Sep 2026
Electrical SystemR1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off.
114721
Sep 2026
StructureAPPLIQUE - FRONT DOOR
S2609000011
Sep 2026
EngineMIL-On and/or Engine Oil Leak
S238A000038 REV.D
Sep 2026
Service BrakesAuto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
9100905
Sep 2026
Electrical SystemPassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902
Sep 2026
Electrical SystemPassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100345
Aug 2026
StructureLATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers.
9100363 Rev 3
Aug 2026
EngineTurbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding.
S2623000001 REV.A
Aug 2026
Electrical SystemRotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2508000029 REV.B
Aug 2026
Back Over PreventionInstrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2523000032 REV.B
Aug 2026
WheelsSteering Dragging While Recreational Flat Towing Behind RV.
S2508000029 REV.A
Aug 2026
Back Over PreventionInstrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
113801
Aug 2026
StructureSEAL - LOWER AGS
S268A000016
Jul 2026
Electrical SystemR1L Radio Screen Goes Blank after transitioning from logistic to customer mode
113557
Jul 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
113554
Jul 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
113553
Jul 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
113558
Jul 2026
Unknown Or OtherEVAPORATOR - AIR CONDITIONING
113529
Jul 2026
Power TrainSHAFT - AXLE HALF
113528
Jul 2026
Power TrainSHAFT - AXLE HALF
08-277-26
Jul 2026
Electrical SystemBody Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated.
08-045-26 REV. A
Jul 2026
Electrical SystemNot applicable to vehicles built for US market. Flash: Hybrid Control Processor (HCP) / Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
9100866
Jul 2026
Electrical SystemDisplay Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
9100859
Jul 2026
StructureBefore replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
S2508000025 REV. B
Jul 2026
Electrical SystemInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
9100833 REV1
Jul 2026
Fuel/Propulsion SystemFuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for...
08-054-26 REV. A
Jul 2026
Electrical SystemFlash: Integrated Dual Charging Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **B22A9-87 - ECU Internal Performance-Missing...
112640
Jun 2026
EngineTHROTTLE BODY – NONE
112639
Jun 2026
EngineTHROTTLE BODY – NONE
113123
Jun 2026
Service BrakesSPRING KIT - DISC BRAKE PAD
S2508000025 REV.A
Jun 2026
Electrical SystemInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
9100811 Rev 4
Jun 2026
SuspensionClunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise.
S2102000004 REV.D
Jun 2026
SuspensionWL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
112980
Jun 2026
Electrical SystemCAMERA - REAR VIEW
112979
Jun 2026
Electrical SystemCAMERA - REAR VIEW
S2623000041 REV.A
Jun 2026
StructurePower Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
21-041-26 REV. A
Jun 2026
Power TrainTransmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set **one or more the following Diagnostic Troubles Code (DTCs): ● U0287-00 - Lost Communication With Transmission Fluid Pump...
112842
Jun 2026
EngineBOLT - HEX FLANGE HEAD
9100833
Jun 2026
Fuel/Propulsion SystemFuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for...
S268A000014
Jun 2026
Electrical SystemRadio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112857
Jun 2026
Unknown Or OtherHEATER - ELECTRIC COOLANT
112856
Jun 2026
Unknown Or OtherHEATER - ELECTRIC COOLANT
08-238-26
Jun 2026
Electrical SystemFuel Oil Refresh Mode (FORM) Message - Safety Recall 68C Supplement Technicians may experience the following: ● A FORM message will display in the Instrument Panel Cluster (IPC) after performing RC-682-25 - Safety Recall 68C - High Voltage Battery

Showing 60 of 328 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 16 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Grand Cherokee 4Xe →